Special Services Representative- Senior

0 - 4 years

3 - 7 Lacs

Posted:3 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Special Services Local; Customer Interaction for Quotes; Bookings & Queries; Customer Retention; Customer Satisfaction; Execute Standard Operating Procedures per Product; Gross Margin Achievement/ Growth; Job Conversion; Policy & Procedure Compliance; Revenue Achievement/ Growth; Service Performance; Vendor Usage; Provide support for RFQ/RFI and support requirements by bundling available capabilities for our vendor pool

What you will do

:

Pre-Sales:

  • Driving new business with identifying prospects in the Healthcare industry and recording/updating their pipeline
  • Meet Healthcare customers face to face (when needed) basis the guideliness from the organization and supervisor
  • Creating and presenting pricing proposal for domestic + international Healthcare enquiries/RFQ

Post-Sales:

  • Complete Monitoring to ensure smooth execution of shipment Analysis of the customers and explore the growth opportunity in Healthcare volume /revenue
  • Working with cross functional teams to ensure customer s concern are timely addressed.
  • Involves representing the organization to our current and potential customers in face-to-face interactions

Administration

  • FORWARD PLANNING Plans and organizes own work on daily / weekly basis. RESPONSIBILITY PROCESS
  • Follows and provides input on new and existing procedures or processes. Regular interaction with First Line Management./Regular interaction with Senior Management.
  • Continual interaction with External Customers.

You will be a great fit if you

  • You have Healthcare/Clinical trials/IMP drugs/Biological samples/kits,etc experience (sales + operations knowhow of Healthcare industry) in any organisation that specialises in Healthcare logistics
  • You understand the different packaging solutions for temp sensitive Healthcare shipments and have strong understanding of Indian/Global vendors specialising in temperature controlled package movement
  • Good presentation skills, influencing & persuasion skills, negotiation skills, written & verbal communication skills, networking skills

Knowledge, Skills and Abilities

  • Business acumen
  • Global Perspective
  • FedEx Knowledge
  • Healthcare Industry knowledge
  • Strong presentation skills
  • Influencing and persuasion skills
  • Negotiation skills
  • Excellent written and verbal communication skills
  • Networking skills

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
FedEx logo
FedEx

Logistics and Transportation

Memphis

RecommendedJobs for You