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4.0 - 5.0 years

5 - 9 Lacs

Mohali

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Client-facingrole Experiencewith Relativity/iConect/any other industry standard platform etc. Manage 4simultaneous projects across 3 to 4 clients depending on the client and projectsize PrepareSOW: Understand all client requirements, typical project specs, reporting andis closely aligned with the Client Project/Review Managers Createproject budgets in conjunction with client and seek their approval; strict adherenceto the budget Createinternal project workflows including technical workflows (searches, layouts,QC, analytics etc.) Coordinateinternal training plans for projects from dedicated clients Responsiblefor overall quality and productivity on their respective client projects Providesoversights for project and technical workflows and challenges; collaborating onwith internal teams to resolve issues and continue smooth working Team andPeople Management o Typicallyhas team of 2 APMs, 3-4 TLs, 60-80 Sr Associates/Associates o Handleteam escalations; giving feedbacks o Mentoringand identifying team members for growth Requirements Must be an attorney Experience: Minimum of 4-5 years as a PM inlegal industry across eDiscovery services CIR/MDR experience o Dealingwith challenging team members and the outcome o Be amentor to APMs and TLs o Relativityand other major platforms o RelCertification is preferred

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4.0 - 6.0 years

11 - 15 Lacs

Bengaluru

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Pre-Sales Solution Design : Design AWS Cloud Professional Services and AWS Cloud Managed Services solutions based on customer needs and requirements. Customer Requirement Analysis : Engage with customers to understand their requirements and provide cost-effective, technically sound solutions to meet these needs. Proposal Preparation : Develop technical and commercial proposals in response to Requests for Information (RFI) and Requests for Proposal (RFP). Technical Presentations : Prepare and deliver technical presentations to clients, demonstrating the value and capability of AWS solutions. Solution Design : Tailor solutions to customer requirements, ensuring they are scalable, efficient, and secure on the AWS platform. Sales Team Support : Work closely with the sales team to support their goals and help close deals, ensuring alignment of solutions with business needs. Creative Analytical Thinking : Apply creative and analytical problem-solving skills to address complex customer challenges using AWS technology. Collaboration : Collaborate effectively with technical and non-technical teams across the organization. Communication Skills : Excellent verbal and written communication skills, with the ability to clearly articulate solutions to both technical and non-technical audiences. Performance-Oriented : Drive consistent business performance, meeting and exceeding targets while delivering high-quality solutions. Key Skills Competencies : Strong understanding of AWS architecture and services. Experience with cloud-based solution architecture and design. Ability to analyze customer needs and propose effective cloud-based solutions. Proficiency in preparing and presenting technical content. Excellent interpersonal skills and the ability to work in a fast-paced, collaborative environment. Result-oriented with a focus on achieving business outcomes.

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8.0 - 13.0 years

30 - 35 Lacs

Bengaluru

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we're looking for an experienced and driven Senior Project Manager to independently lead strategic projects in the trading and capital markets domain. This role is designed for someone who thrives in client-facing environments, has a solid grip on software delivery in trading systems, and can bridge business requirements with technical execution confidently and independently. This is a full-time, on-site position at our Bengaluru HQ . What you'll Do Independently manage end-to-end delivery of FinTech projects from initial scope definition to go-live.. Evaluate feasibility of incoming client requirements analyze scope, assess risks, and align with engineering leads for accurate estimations. Drive Agile delivery across multiple squads ensuring quality, velocity, and adaptability. Collaborate with product managers, developers, QA, DevOps, and architects for seamless execution. Own project delivery from start to finish manage scope, timelines, resources, and risk. Manage key client relationships , gather requirements, and ensure alignment throughout the project lifecycle. Drive the creation, review, and execution of Statements of Work (SOWs) defining deliverables, dependencies, and budgets. Conduct feasibility analysis for incoming client requirements and coordinate with tech leads for impact estimation. Ensure on-time delivery of project milestones, proactively tracking progress and resolving blockers. Maintain high quality standards enforce review processes, testing gates, and best practices throughout development. Oversee deployment planning and execution , ensuring production rollouts happen smoothly, securely, and with minimal downtime. Mitigate risks, manage dependencies, and escalate roadblocks when needed always staying ahead of delivery curveballs. Apply Agile methodologies to drive iterative development and continuous improvement. Manage stakeholder expectations and keep communication channels active, transparent, and forward-looking. Mentor junior PMs and contribute to refining delivery frameworks within the organization. What You Bring 8+ years of project management experience, with at least 5 years in a trading platform environments . Proven track record in client-facing roles , including requirement gathering, expectation management, and solution alignment. Strong understanding of SOW structuring , commercial terms, and delivery contracts. Ability to analyse client requirements for technical feasibility and prioritize features based on business value and effort. Familiarity with trading protocols (FIX), market data flows, OMS/EMS, and post-trade workflows . Excellent communication, stakeholder management, and leadership skills you can manage up, down, and across. Certifications like PMP, CSM, PMI-ACP, or Agile Coach credentials are a plus. Why Join Us Domain Depth : Tackle real-world challenges in capital markets, algo trading, and financial data platforms. Intelligent Teams : Work with top-tier engineers, architects, and FinTech veterans. Energizing Work Environment : In-office collaboration with a start-up feel and enterprise-grade problems. Global Projects : Deliver solutions that are used by trading desks and financial institutions worldwide. Leadership Path : Clear career growth into program management or portfolio leadership. Perks & Benefits Competitive salary + performance-based bonuses Health insurance Training programs and certification sponsorship Free Catered meals, coffee, tea etc Knowledge-sharing sessions, tech talks, and team-building events

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2.0 - 6.0 years

4 - 8 Lacs

Gurugram

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Senior Sales Manager - Managed Services Key responsibilities- Responsible for selling services along with team which include Annual Maintenance Contracts, Managed Services Contracts, Facility Management Services, SOC, NOC ,Resident Engineers & other services. Should have working knowledge on RFP/Tenders/Bids to support team for achieving numbers. Identified new market segments and significantly expanded the existing customer base. Should have good relationship with C leave people in the industry across india. Added advantage if have good relationship with some OEM like Avaya,Cisco, Juniper, Extreme,Palo Alto,Alcatel,Allied Telesis, Commscope,Belden & in secure/Connect domain. Developing beneficial relationships with key accounts and provide appropriate support to team based on the requirements for achieving targeted services sales. Execution of national plan and Key Business development initiatives for services sales. Coordinating with customers to communicate the SOW of support , pricing and building brand image. Responsible primarily for driving sales of Services Sales to the current and hunting set of accounts, and ensure regular & repetitive business along with new accounts generation. Support the Vertical sales and Services team with the right service positioning, information and pricing for integrated deals Focusing on customer satisfaction by handling customer feedback and minimizing customer grievances. Development of long-term strategic business plan as well as quarterly tactical plans to execute business. Organizing and generating deep customer insight to enhance sales force productivity and efficiency. Managing administrative tasks such as data collection, processing information, completing documentation and compiling documents for successful processing of services sales orders. Proactively monitoring, maintaining high levels of quality, accuracy, and consistency in services sales efforts. Responsible for the development and implementation of new processes and procedures for effective and efficient team operations. Preparing and publishing Services sales Reports on weekly, monthly and quarterly basis. Accurately analyzing and assessing statistical data and create services sales reports.

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2.0 - 5.0 years

8 - 12 Lacs

Pune, Gurugram

Hybrid

Roles and Responsibilities Collaborate with internal teams to resolve any issues or conflicts related to contract management. Ensure compliance with company policies, procedures, and regulatory requirements. Develop and maintain strong relationships with clients through effective communication. Manage contracts from initiation to closure, ensuring timely delivery of projects. Desired Candidate Profile 2-5 years of experience in Contract Management, Onboarding, Offboarding, SOW, MSA, Resource Management, Client Management. Strong understanding of PMO principles and practices. Excellent client relationship building skills. Ability to work independently with minimal supervision.

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3.0 - 7.0 years

6 - 10 Lacs

Hyderabad

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Should have experience in Presales activities like Proposal preparation and SOW preparation Good experience in more than 2 SAP Logistics modules Should have experience in reading and understanding the RFIs and RFPs Experience in tracking and publishing meeting notes Able to coordinate with the different teams - good interpersonal skills Able to interact with onsite and offshore teams - good team member Excellent communication skills both written and oral Able to handle the customer calls Able to refine the scope, assumption, outscope, etc. Good at using Microsoft tools like Word, excel, presentation, and MS Project. Knowledge of SAP Products Roles and Responsibilities Ability to work independently on RFIs and RFPs Plan and execute the proposal life cycle Ability to improve the proposal process Suggest process improvements Work timings are 1:00 PM to 10:00 PM IST and need to stretch or work odd hours at times depending on the project needs Understanding SAP Solutions: Familiarity with various SAP modules (e.g., SAP S/4HANA, SAP SuccessFactors, SAP Ariba) and their functionalities. Industry Knowledge: Insight into the specific industries you are writing proposals for (e.g., manufacturing, finance, healthcare) and how SAP solutions can address their needs Research Skills: Ability to gather information about client needs, market trends, and competitive offerings to craft compelling proposals. Persuasive Writing: Skill in writing persuasively to highlight the value of SAP solutions and how they meet client requirements. Clarity and Conciseness: Ability to present complex information clearly and succinctly, avoiding jargon while still being technically accurate. Collaboration: Working effectively with technical teams, sales, and stakeholders to gather input and align on proposal content. Presentation Skills: Ability to present proposals clearly and answer questions confidently in formal and informal settings. Attention to Detail: Ensuring that all proposals are free from errors and adhere to company branding and formatting standards. Document Management: Familiarity with using proposal management software or tools (if applicable) for organizing and tracking proposals Adaptability: Ability to adjust proposals based on feedback or changing client needs. Proposal Development:Write and organize comprehensive proposals, including executive summaries, technical descriptions, implementation plans, timelines, and budgets andTailor each proposal to meet the specific needs and interests of the client while aligning with the objectives of the organization. Technical Documentation:Collaborate with technical teams to accurately represent SAP solutions and implementation strategies in proposals and Ensure that all technical details are clear, precise, and aligned with SAP best practices. Review and Editing: Conduct thorough reviews and edits of proposals to ensure clarity, coherence, and adherence to branding and formatting guidelines and Incorporate feedback from stakeholders and management to enhance the quality of proposals. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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2.0 - 7.0 years

2 - 5 Lacs

Noida, Thane

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Provide project related assistance to assigned project teams.; Ensure all work is conducted in accordance with standard operating procedures, policies, good clinical practices and applicable regulatory requirements.; Meeting quality and timeline metrics.; Essential Functions Complete appropriate role-specific training to perform job duties.; Under supervision, provides study level administrative support to the clinical study management team (examples of such tasks include, but not limited to running system reports, preparing and distributing status reports, creating and maintaining study trackers, follow-up for outstanding issues, etc.).; Under supervision, assist in updating and maintaining systems within project timelines/plans and driving tracking compliance in various systems to enable credible data for analysis.; Perform the activities as per the task list delegated by CMS leads.; Assist CMs in the preparation of i-site pack for their respective sites and countries for assigned studies, by pulling associated reports.; Perform assigned access management related administrative tasks to support team members with project execution, example of tasks includes, but not limited to processing access requests, following up with relevant vendors, etc.; Provide support to technical solution specialist (TSS) on formulations in Excel and on the front-end part.; Periodic review of site level KRIs and historic site performance according to Central Monitoring Plan Facilitating early identification of site-level risk/issue(s) occurring during study conduct and responsible for identification of risk Monitor site performance and make recommendations for timely corrective actions (eg Site Telephone Contact or Triggered Onsite Monitoring Visit) Review the effectiveness of the recommended actions and take appropriate additional actions if no effect is observed Review of the Study Central Monitoring Plan Attend Kick-Off meetings, weekly team meetings, and client meetings, as needed or requested Adhere to the key activities outlined in the SOW as per customer requirements Qualifications Other Graduate/Post Graduate in Life Sciences or educational equivalent. Requires minumum of 2 years of work experience with minimum 6 months relevant experience. r equivalent combination of education, training and experience. Experience level may vary based on customer specific requirements. Basic knowledge of applicable research and regulatory requirements, i.e. International Conference on Harmonisation - Good Clinical Practice and relevant local laws, regulations, and guidelines. Exposure to Microsoft Applications including but not limited to Microsoft Word, Excel and PowerPoint. Effective written and verbal communication skills including good command of English language. Effective time management skills. Results and detail-oriented approach to work delivery and output. Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong listening and phone skills. Good data entry skills.

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2.0 - 6.0 years

4 - 8 Lacs

Pune

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JD for SAP Fieldglass. Key Responsibilities: Implement, configure, and maintain SAP Fieldglass modules (CWM, SOW, and Services Procurement). Collaborate with business stakeholders to gather requirements, design solutions, and implement enhancements. Manage integrations between SAP Fieldglass and other systems (SAP ERP, SuccessFactors, or third-party tools). Conduct UAT, training sessions, and knowledge transfer with business users. Troubleshoot system issues and work with SAP support for resolution. Ensure compliance with vendor management, time tracking, invoicing, and procurement policies. Prepare functional and technical documentation. Provide ongoing support, monitoring, and optimization of Fieldglass applications.

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1.0 - 3.0 years

5 - 7 Lacs

Vadodara

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Designation: Account Executive Shift: US Shift Location: Vadodara What You'll Do: Relationship Building: Develop and maintain strong relationships with existing clients, serving as their primary point of contact. New Sales Opportunities: Identify new sales opportunities within existing accounts and pursue leads to expand business. Conduct regular meetings: and presentations to clients to understand their needs and propose solutions. Facilitate meetings for counterparts in the US through cold calls and emails. Handle incoming inquiries and pass them to the appropriate sales representative or account manager for further action. Collaborate with internal teams and external stakeholders including sales, and marketing, to ensure client needs are met effectively . Collaborate with management on sales goals, planning, and forecasting. Negotiate contracts and pricing agreements with Vendor partners to secure profitable deals . Client-first Approach: Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Handle incoming inquiries and pass them to the appropriate sales representative or account manager for further action Track sales performance metrics and prepare regular reports for management review. Stay informed about industry trends, market conditions, and competitor activities to identify growth opportunities. Product and Services : Attend industry events, conferences, and networking functions to build relationships and promote our products and services. What Youll Need: Exceptional Communication Skills: Proficient in verbal and written communication, with the ability to effectively engage and interact with consultants and vendors. Strong interpersonal skills to build rapport with internal and external stakeholders, negotiate terms, and address inquiries promptly and professionally. Demonstrated confidence in professional communication with C-Level Executives. Persuasive and Goal-Oriented : Demonstrated ability to influence and persuade others to achieve desired outcomes. Goal-oriented mindset with a focus on driving results and exceeding expectations in vendor interactions and project outcomes Ability to Thrive Under Pressure: Capable of working accurately and efficiently in fast-paced environments, managing multiple tasks and competing deadlines effectively. Maintains composure and delivers quality work even under stressful conditions. Proficiency in Microsoft Office Suite: Advanced proficiency in Microsoft Office Suite applications, including Word, PowerPoint, Outlook, and Excel. Able to utilize these tools effectively for documentation, presentation, communication, and data analysis purposes

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6.0 - 7.0 years

8 - 9 Lacs

Bengaluru

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Bid Management Lead - Presales - WinWire Bid Management Lead Presales Bid Management Lead Presales Location Bangalore Experience 6 to 7 Years Job Description: Strong experience in Bid management process in an IT services organization Excellent written and verbal communication skills Expertise in usage of MS Word, PowerPoint and Excel Responsible for driving the bid management process including SOW, Proposals, RFx or any other artefacts that may be required by the customer/ prospects Collaborate with the Sales, Presales team, Practice and the Delivery team for timely submission of the artefacts Track all the SOWs, Proposals, RFx and share weekly report to the Sales and Delivery Head of the submitted & work-in-progress artefacts Understand the requirements from the customer s business perspective and the timelines for submission of the agreed artefacts Track and follow the opportunities closure plan (OCP) created by the Sales team towards the closure of the new opportunity Work with the Sales and Presales team on their strategies to win the opportunities Review and improve the current SOW, Proposal templates & checklists Maintain repository of all the submitted SOW/ Proposals/ RFx artefacts. Key Skills: Bid management, Presales, SOWs, Proposals, RFx

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10.0 - 12.0 years

5 - 9 Lacs

Hyderabad

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We are seeking a dynamic and results-driven IT Bench Sales Recruiter to join our expanding team. In this role, you will be responsible for marketing our talented consultants and building a strong network of vendors and clients to ensure successful placements across the U.S. IT job market. Key Responsibilities: Develop and execute effective marketing strategies to promote bench consultants through job boards, social media, direct outreach, and networking. Actively market bench consultants (H1B, H4 EAD, GC, and U.S. Citizens) via platforms such as Dice, Indeed, Monster, LinkedIn, Twitter, Google, and other free job sites. Understand current IT job market trends, client requirements, and tailor consultant resumes accordingly to increase interview success rates. Cultivate and maintain relationships with vendors and clients, especially those with a history of providing direct placements. Track and analyze recruitment metrics; provide regular updates on submissions, interviews, and performance during daily team meetings. Drive results by meeting or exceeding bench placement goals consistently. Oversee the full lifecycle of the placement process, ensuring smooth coordination between consultants and vendors/clients. Maintain accurate and organized documentation of consultant profiles and placement records. Required Qualifications: 10+ years of proven experience as a Bench Sales Recruiter in the U.S. IT staffing industry. Deep understanding of working with various visa types including H1B, OPT, H4 EAD, GC, and U.S. Citizens. Solid experience with U.S. staffing practices and engagement types including W2, 1099, Corp-to-Corp, and Corp-to-Hire. Strong understanding of the U.S. recruitment cycle including contracts (NDA, SOW, PO), time zones, and client/vendor communication. Excellent communication, negotiation, and interpersonal skills. Experience using Applicant Tracking Systems (ATS) and other recruiting tools. Ability to manage multiple tasks, work independently, and collaborate effectively within a team. Strong time management and organizational skills. Working Hours: Hours to fit US work hours (8:00 AM CST - 5:00 PM CST). Location: Onsite in Financial District, Hyderabad Salary no bar for the right candidate !

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5.0 - 8.0 years

7 - 10 Lacs

Pune

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> Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various areas Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff, build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc., Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Consistently agrees personal extensions with client Demonstrates developing network of relationships with clients and provides required intelligence/insights to solve clients business problems Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Anchors market research activities in chosen area of work Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Suggest ways to improve an engagement through leverage of tools, methods assets, information sources , IP available within the knowledge management platform Organises the contribution of IP and knowledge assets to the central repository of Wipro and GCG and promotes reuse Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proposes new service offerings/capabilities and demonstrates value through innovation and subject matter expertise Provides on/off site training, demos to existing staff as needed. Develops process assets and other reusable artefacts based on learnings from projects Routinely connects with SMEs to ensure delivery approach considers downstream requirements Proactively participates in and suggests ideas for practice development initiatives Actively shares knowledge and points of view within the team and within relevant communities of interest Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of transformation engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks Methods Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Support GCG Account Lead/Account team to grow consulting service portfolio Number $ value of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives Knowledge Management - Number of Assets owned and contributed to Consulting Central Mandatory Skills: Document Control - Oil and Gas. Experience: 5-8 Years.

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8.0 - 10.0 years

10 - 12 Lacs

Bengaluru

Work from Office

> Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Display Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number $ value of integrated consulting deals supported Grow the consulting talent Grow consulting team talent at B3 and below levels in line with business demand and in line with Consulting Competency Framework Meritocracy and Actions: Number of consultants rewarded/recognized Cross-Skilling - Numbers of reporting consultants worked on joint projects cutting across the different practices within GCG Self Development Min 32 hrs on training in a year. Combination of online and classroom. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness to the level expected of others performing this Role Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, sharing of talent pool Knowledge Management - Number of webinars/knowledge sharing/thought leadership sessions conducted, Number of Assets owned and contributed to Consulting Central Mandatory Skills: Consumer Goods Value Chain Optimization. Experience: 8-10 Years.

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8.0 - 10.0 years

10 - 12 Lacs

Gurugram

Work from Office

> Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Display Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number $ value of integrated consulting deals supported Grow the consulting talent Grow consulting team talent at B3 and below levels in line with business demand and in line with Consulting Competency Framework Meritocracy and Actions: Number of consultants rewarded/recognized Cross-Skilling - Numbers of reporting consultants worked on joint projects cutting across the different practices within GCG Self Development Min 32 hrs on training in a year. Combination of online and classroom. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness to the level expected of others performing this Role Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, sharing of talent pool Knowledge Management - Number of webinars/knowledge sharing/thought leadership sessions conducted, Number of Assets owned and contributed to Consulting Central Mandatory Skills: ETRM Energy Trading and Risk Management. Experience: 8-10 Years.

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1.0 - 8.0 years

9 - 10 Lacs

Gurugram

Work from Office

Company Description: Vialto Partners is a market leader in global mobility services. Our purpose is to Connect the world . We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6, 500 staff and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram. Job Description: Candidate with minimum 1 year of experience with an understanding of OTC function. A candidate should be flexible to work in any shifts and good understanding of Sales order, Agreements (SOW, MSA s, Revenue Recognition Methods. Should be a commerce graduate, Master s degree will be an added advantage Good accounting knowledge Understanding of Order to Cash cycle Excellent written and verbal communication skills Ability to manage multiple stakeholders SAP Knowledge will be an added advantage Good understanding of client agreements to identify and validate key financial elements Additional Information: Work Location: Gurgaon We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.

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15.0 - 20.0 years

22 - 25 Lacs

Bengaluru

Work from Office

Job Description: 15-20 years of experience in solution architecting for SAP. The expecttaion of this role will be Analysing and assessing the customer requirements as part of RFP process or proactive engagement Prepare for a detailed client clarification during QA sessions , in-person workshops Have ability to associate the requirements with customers business objectives Participate in defining solution strategy, identify and document risks and assumptions Be able to create HLD and LLD architecture Be able to estimate required effort and cost Prepare technically innovative and commercially competitive solutions Prepare required solution collaterals and response documents Follow DXC internal guidelines around solution review and governance Articulate and present solution to customer during solution defense session participate in negotiations and preparing SOW and other required contractual documents Think creatively and exude strong technical and business knowledge Be a team player Able to collaborate , maintain transparent communitaion and manage stakeholder expectations Have strong communication and interpersonnel skills Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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12.0 - 15.0 years

22 - 25 Lacs

Bengaluru

Work from Office

Job Description: 12-15 years of experience in solution architecting for SAP. The expecttaion of this role will be Analysing and assessing the customer requirements as part of RFP process or proactive engagement Prepare for a detailed client clarification during QA sessions , in-person workshops Have ability to associate the requirements with customers business objectives Participate in defining solution strategy, identify and document risks and assumptions Be able to create HLD and LLD architecture Be able to estimate required effort and cost Prepare technically innovative and commercially competitive solutions Prepare required solution collaterals and response documents Follow DXC internal guidelines around solution review and governance Articulate and present solution to customer during solution defense session participate in negotiations and preparing SOW and other required contractual documents Think creatively and exude strong technical and business knowledge Be a team player Able to collaborate , maintain transparent communitaion and manage stakeholder expectations Have strong communication and interpersonnel skills Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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6.0 - 9.0 years

5 - 15 Lacs

Bengaluru

Work from Office

Job Description: Contract Review & Management: Draft, review, and negotiate complex and high-value contracts (Specifically US and Canada) including Master Services Agreements, Statement of Work, Vendor agreements, Non-disclosure Agreements and strategic partnerships. Monitor and ensure that all legal practices and contracts are compliant with relevant laws and regulations. Ensure all contracts comply with applicable laws and align with the companys business objectives and core values. Stakeholder Relationship Management: Assist in managing relationships with both external and internal stakeholders to support legal and business objectives. Communicate effectively with stakeholders to address legal issues and provide solutions and work collaboratively to meet the business objectives. Team Leadership and Supervision: Supervise, lead, and support the team in managing day-to-day operations. Provide guidance and oversight in contract management and ensure adherence to company compliance standards. Facilitate knowledge sharing and best practices to enhance overall team performance and organizational efficiency. Mentor and manage a team of high performing and motivated professionals by fostering their growth, development, and professional excellence. Culture of Excellence and Improvement: Foster a culture of continuous improvement and delivery excellence within the team. Encourage collaboration and knowledge sharing both within and across other departments. Effective Communication: Clearly and effectively communicate complex legal issues to non-legal stakeholders. Translate intricate legal concepts into accessible language to support informed decision-making. Qualification : Graduate/Post-Graduate in Law Experience: 6+ Years of relevant experience in contract creation, review and management for US and Canada contracts, preferably from Legal Process Outsourcing (LPO) background

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4.0 - 6.0 years

5 - 12 Lacs

Bengaluru

Work from Office

Job Description Contract Review & Management: Draft, review, and negotiate complex and high-value contracts (Specifically US and Canada) including Master Services Agreements, Statement of Work, Vendor agreements, Non-disclosure Agreements and strategic partnerships. Monitor and ensure that all legal practices and contracts are compliant with relevant laws and regulations. Ensure all contracts comply with applicable laws and align with the companys business objectives and core values. Stakeholder Relationship Management: Assist in managing relationships with both external and internal stakeholders to support legal and business objectives. Communicate effectively with stakeholders to address legal issues and provide solutions and work collaboratively to meet the business objectives. Team collaboration: Collaborate and support the team in managing day-to-day operations. Ensure adherence to company compliance standards. Share knowledge and best practices to enhance overall team performance and organizational efficiency. Collaborate and work with a team of high performing and motivated professionals by fostering professional and operational excellence Foster a culture of continuous improvement and delivery excellence within the team. Effective Communication: Clearly and effectively communicate complex legal issues to non-legal stakeholders. Translate intricate legal concepts into accessible language to support informed decision-making. Qualification : Graduate/Post-Graduate in Law Experience: 4+ Years of relevant experience in contract creation, review and management for US and Canada contracts, preferably from Legal Process Outsourcing (LPO) background

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2.0 - 4.0 years

3 - 8 Lacs

Bengaluru

Work from Office

Job Description Contract Review & Management: Draft, review, and negotiate complex and high-value contracts (Specifically US and Canada) including Master Services Agreements, Statement of Work, Vendor agreements, Non-disclosure Agreements and strategic partnerships. Monitor and ensure that all legal practices and contracts are compliant with relevant laws and regulations. Ensure all contracts comply with applicable laws and align with the companys business objectives and core values. Stakeholder Relationship Management: Assist in managing relationships with both external and internal stakeholders to support legal and business objectives. Communicate effectively with stakeholders to address legal issues and provide solutions and work collaboratively to meet the business objectives. Team collaboration: Collaborate and support the team in managing day-to-day operations. Ensure adherence to company compliance standards. Share knowledge and best practices to enhance overall team performance and organizational efficiency. Collaborate and work with a team of high performing and motivated professionals by fostering professional and operational excellence Foster a culture of continuous improvement and delivery excellence within the team. Effective Communication: Clearly and effectively communicate complex legal issues to non-legal stakeholders. Translate intricate legal concepts into accessible language to support informed decision-making. Qualification : Graduate/Post-Graduate in Law Experience: 2+ Years of relevant experience in contract creation, review and management for US and Canada contracts, preferably from Legal Process Outsourcing (LPO) background

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Full-stack .NET Web developer skills SOW- SOW_JD_6520_2025_5311 Experience level required 4-8 years (includes both the grades which is okay). IMPORTANT NOTES: For both the skills below, frontend skill is the only differentiator. Location of work Bangalore, Koramangala. Mandatory to work from office. Excuse for candidates who are seriously looking for WFH option. All the programming languages mentioned below must be the latest experience and candidate must be currently working on them. Since customer is located in NA region, sometimes (not every day) candidate needs to be flexible in working hours (like attending meetings around 9-10pm). Since current open positions are 2 only, 1 developer in each of below skillset (Web/Windows) is good for us. Hence, kindly source both type of profiles. Full-stack .NET Web developer skills Frontend Angular with HTML, CSS, JavaScript (some experience) Backend .NET Core Rest API (C#) (most experience) Database MongoDb (~1 year experience min.) Writing unit test scripts Must have used TFS & Git tools (working with branches, code merging, pull-request, etc.) Exposure to GenAI tools usage in VS.NET 2022 / VS Code IDEs like GitHub CoPilot, GPTs, etc. is preferred (must prove the efficiency improvement during work) Exposure to SonarQube & its usage is preferred Some knowledge of message queueing tools like RabbitMQ is good Web Developer, Full Stack .Net Development

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3.0 - 8.0 years

9 - 13 Lacs

Gurugram, Delhi / NCR

Hybrid

Position Overview Within our Finance team, the position of Project Accountant work to provide high quality support to a number of key stakeholders including the Practice Finance Business Partners, Group Financial Controller and CFO. The role holder will be a key member of the Project Accounting team and will work alongside the resourcing team to ensure that projects are correctly, set-up and maintained throughout the project life cycle. This role will also play a key role in producing timely and accurate project related information and proactively supporting the business. This is a wide-ranging role providing opportunities to engage with teams across the business which will provide professional growth and variety to the role. To learn more, please visit us at: www.prescienthg.com. Can also apply from : https://prescient.hire.trakstar.com/jobs/fk0vejt/ Example Responsibilities The following are example responsibilities of this position and are, as such, not meant to be exhaustive, nor convey every responsibility that may vary over time, without changing the essence of this position: Project Admin Project set-up, inc. admin. of approval of any projects being set up prior to contract Change-order set-up Ensuring that all required project tags are attached to each project Project closure Issue of project exception reports (end dates about to become historical, etc.); chasing up resolution of matters highlighted Management of billing milestone actions liaison with project team to confirm that a invoice can be raised Follow up on invoices to ensure that we are chasing these so that payment can be received on time and we can maximise cashflow Ensure projects are being planned within in line with project set-up SLAs and escalate if not done so Issue actual versus proposal hours to PM. Ensure that this has been done/followed up with client by PM within 5 days Ensuring SOW’s / POs in place for every project Supporting with annual audit process Support on other ad-hoc tasks as needed Work in UK shifts ( IST 11:30am - 8:30PM) Education, Experience, Knowledge & Other Skills The following criteria outline the minimum hiring criteria for this position, unless otherwise stipulated below as “preferred,” or “a plus.” Undergraduate or advanced degree in a related discipline, with 6+ years corporate / business experience. Proven knowledge of our business and the fundamental practices, principles, and tools used in management consulting Sound knowledge and ability to manage time effectively, work independently and be self-motivated. IT literate including the use and familiarity with Microsoft Office (PowerPoint, Word, Excel) with proficient Microsoft Excel skills. Communication: strong communication skills, both written and verbal, including fluency in business English Collaboration: strong collaboration skills and proven ability to work well within teams Project Management, Time Management & Organisation: demonstrated abilities to effectively support projects to ensure on-time, within-budget, and high-quality deliverables. Demonstrates high attention-to-detail and quality Achieving Results: consistent track record of meeting or exceeding assigned goals and objectives We are committed to doing our part in the broader communities in which we work and live. As such, all employees will play their part in supporting our broader business mission, vision, purpose and the Prescient brand as well as our commitment toward optimising the social and environmental elements of our communities. We will support these efforts by ensuring regular communications, periodic trainings, volunteering, and other relevant activities. People managers will play a particularly active role in this by assuming responsibilities for certain social and environmental activities that we support as an overall organisation. We are an equal opportunity employer and fully comply with applicable legislation in all the geographies in which we operate. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, colour, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable national, federal, state, or local laws.

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4.0 - 7.0 years

1 - 6 Lacs

Bengaluru

Work from Office

Job Description: Perform due diligence risk reviews of current and prospective third-party providers to assess their control structure and alignment to regulatory, federal/state guidelines and bank requirements and partner with internal stakeholders to make an assessment of the residual risk the third party presents to the bank. Manage timely completion of requests and follow-ups to third parties for appropriate documentation, and review and evaluate materials submitted. Partner with internal business units and third parties to inventory all services, status, performance and risk assessments. Coordinate and manage the due diligence risk assessment of third-party services by internal subject matter experts within the bank. Failure of proper assessments could result in immediate and significant financial, regulatory, legal or reputational loss to the bank. Complete a written assessment detailing third partys service inherent risk(s), strengths of risk scores, along with any risk gaps presenting elevated risk to the bank in order to document completion of the risk assessment activities. This requires frequent interaction with all levels of internal leadership, as well as external third parties. Oversee and confirm the resolution of any risk gaps identified during the risk assessment process. Will have to maintain a very strong knowledge of the many regulatory, investor, and bank subject matter expert requirements to ensure that each third party meets those requirements as applicable. Must be able to competently interpret and apply the requirements independently to mitigate risk to the bank. Contribute to various departmental projects related to third party management activities. This could be as a project lead or supportive role to an existing project. Work with internal business teams/units/sponsors to ensure their proper oversight of third parties and the services they perform through scorecard monitoring. Perform other duties as assigned

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4.0 - 9.0 years

4 - 9 Lacs

Kolkata

Work from Office

- Responsible to guide team of coders and designers for project execution. Interact with clients and prepare SOW. Responsibilities: - Should have project execution experience in Web Projects. - Should have experience in guiding team of coders and designers for project execution. - Complete exposure of Software Development Life Cycle (SDLC). - Strong understanding of technical project flow. - Fluent in English. - Exposure in overseas client interaction.

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5.0 - 10.0 years

20 - 25 Lacs

Gurugram

Work from Office

5+ Years Position Overview: The primary goal is to ensure that Information technology (IT) service delivery adds the maximum value to our client and facilitates the achievement of institutional goals. The Director leads and manages the IT department, serving as a strategic advisor to college leadership on all technology initiatives. The Director is responsible for oversight and strategic implementation of the organization s IT strategic plans, security, systems, applications, infrastructure, and policies and procedures. The Director aligns technology initiatives with the organization s goals and objectives to drive innovation, modernization, growth, efficiency, and customer service. This leader is responsible for developing and maintaining a commitment to advancing technology solutions, as is required by today s technology-savvy student. Building on a culture of customer service and understanding the needs of today s technology-savvy student, the Director will work to shape Client expectations regarding technology services. Roles and Responsibilities: Provide leadership and management onsite at Client location of assigned IT department. Know the statement of work (SOW). Work with OculusIT to manage the contract/account against contract budget. Oversee IT; applications, infrastructure, end user computing, client support and client projects and work plans. Set objectives and strategies for the IT department. Develop business cases and provide options to our client for suitable technology to streamline all internal operations and help optimize their strategic benefits. Work with the expanded OculusIT team to design, implement and customize IT systems and platforms to improve customer experience. Facilitate the implementation of new systems, as applicable and within scope, and provide guidance to client IT staff and departmental users within the institution. Work closely with OculusIT team and Client CFO, or other client defined contract administrator, to review, assess, and approve purchases of equipment and software. Maintain daily communications with the remote OculusIT team to ensure computer and network infrastructure in the institution operates at optimal performance. In collaboration with the OculusIT Service Delivery Management, guide and organize IT-related projects. Monitor changes or advancements in technology to discover ways the institution can gain competitive advantage. Use industry standard metrics and measures to assess team performance (service quality, staffing levels, service levels) and adjust resources and processes accordingly. Use industry standard measures to report and review contracts metrics. Ensure escalated issues are addressed in a timely manner and that established service levels are consistently achieved. Design, monitor, and refine work processes and procedures so that issues are resolved efficiently and by the appropriate level of technical staff. Serve as the escalation point for any issues or complaints and ensure they are resolved with an appropriate sense of urgency. In concert with the service delivery manager and remote OculusIT team, coordinate resolution of complex issues that involve multiple technical resources and ensure effective use of applicable resources. Develop and maintain documentation (policies and procedures), SOPs and internal training materials. Ensure all service tickets and projects are logged into ticket/service/project tracking application. Develop and maintain client departmental relationships. Provide technical product training and basic user functionality training when required. Work closely with the OculusIT NOC SOC, if applicable, to maintain production infrastructure uptime, proactive monitoring of security and performance and reporting deliverables. Requirements: Proven experience as Director of IT or similar IT management role. Excellent knowledge of higher education IT systems, applications and infrastructure. Background in designing/developing IT systems and planning IT implementation. Solid understanding of data analysis, budgeting and business operations. Superior analytical and problem-solving capabilities. A strong strategic and business mindset. Excellent organizational and leadership skills. Outstanding communication and interpersonal abilities. BS/BA in computer science, engineering or relevant field; MS/MA preferred. Ready to Dive InPlease Share your Details!

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