24 Sop Management Jobs

Job Title: Lead-Retail Operations Job Category: Retail Sales Department: Retailing-Watches Location: Bengaluru, Karnataka, India To drive sales and achieve profitability targets by managing stores operations together with delivering high quality service to customers Process Contribution: Sales: Sales planning: Business plan formulation Provide inputs in formulating the annual retail business plan for the retail function cascading from the overall business plan Develop the cascaded store wise business targets based on the annual divisional targets Review and provide inputs of the sales performance against the plan on a regular basis Provide inputs and coordinate with merchandising team for new stores or in cases of escalations regarding stock mix/ availability in the stores Develop the network expansion strategies on an annual basis in line with the business needs Sales: Retail operations: SOP management Create, modify and approve the store level SOPs Approve the audit partners and audit schedules to ensure compliance of the SOPs, lean operations and store performance in the stores Ensure commercial compliance in the stores with coordination from the commercial teams Sales: Retail operations: Store Management Approve, manage and execute projects related to store opening, store renovations, store layout design, store interior design, etc. for World of Titan, Helios and Fastrack stores in coordination with relevant stakeholders Identify operational issues/ glitches and approve countermeasures for the company owned and franchised stores to ensure smooth sales Sales: Retail operations: Franchisee engagement Design and develop franchisee schemes to introduce incentives and boost targeted sales Ensure roll out of the designed schemes across all stores in every location Design the annual workshop plan in the franchisee based on the requirements generated from the regional sales teams Collect and analyze feedback from the franchisee Provide inputs and coordinate for training sessions for the franchisee employees Sales: Retail operations: Omni channel management Design and develop systems and processes for integrating physical company owned stores with Tata cliq and titan.co.in websites Provide inputs to develop systems and processes towards converting potential customers from an online lead into walk-ins or vice versa through frequent follow-ups, resolving customer queries etc. Coordinate with stakeholders in Tata cliq to ensure accurate information display like stock availability, promotion schemes, national campaigns etc. Coordinate with the field and commercial teams in rolling out schemes targeted towards increasing sales through omni channel Sales: Retail operations: Incentive management Design and develop annual incentive schemes for the store staff (eg- retail champs) based on the strategic objectives and consolidated inputs from the managers Conduct quarterly review to assess the effectiveness of the incentive scheme and propose course correction measures Coordinate with relevant stakeholders in executing the employee incentive schemes across the division with coordination from the HR teams Sales: Retail operations: Training and development Identify and approve the training needs and coordinate with relevant stakeholders in conducting them for store staff both in the company owned and franchised stores as per a pre-defined training calendar Provide inputs in developing training content for regional field teams based on requirements identified Sales: Retail operations: Recruitment & Selection Create SOPs for recruitment of staff in the company and franchisee stores with coordination from the HR teams Conduct interviews to support selection for critical positions in the stores with coordination from the HR teams Provide inputs to the third-party training partners in creating recruitment modules as per requirements Sales: Retail operations: Scheme management Coordinate with relevant stakeholders regarding the management of scheme rollout and deployment at the store level Ensure new policy roll out to every store and ensure its compliance Approve the incentive amounts and ensure they are credited to the respective stakeholders after conclusion of the schemes Sales: Retail operations: Lean Operations Management Design and manage lean tools that are targeted towards service excellence in the retail stores with coordination from the service teams Conduct workshops for the team to understand lean concepts and implement the same in the stores Identify and approve the best practices kaizens to be deployed across locations and ensure its implementation at the store level or even at the design level Design and conceptualize forums to collect ideas on continuous improvement across all channels Analyse existing processes to identify value adding and non-value adding processes and propose process changes to improve efficiency in the function Sales: Retail operations: Employee engagement Approve and manage employee engagement activities though the indigenously developed app connecting all store staff through activities aiming at employee recognitions, employee connect etc. People & Talent Management Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged. Mentor and develop staff using a supportive and collaborative approach. Ensure talent pipeline is created by succession planning for the critical positions in the region. Set Objectives for Reportees aligned to the organizationalfunctional. Liaise with HR on vacant positions. Conduct recruitment interviews for key positions in the region; Monitor the implementation of the Sales Training Program for the region. If you are a dynamic and results-driven individual with a passion for the watch industry, we encourage you to apply for this exciting opportunity. Join our team at Titan and be a part of our success story! Work Experience Education- Post-Graduate (MBA) Relevant Experience- 10-15 years Behavioral Skills Customer orientation People management Ambiguity tolerance Drive for outputs Networking ability Influencing/convincing ability Detail orientation Knowledge Sales/ retail experience Business acumen Analytical ability Vendor management Technology savvy

Role & responsibilities Lead end-to-end plant operations, from planning to execution Ensure complete ownership of production and project outcomes Manage inventory, stock levels, and procurement for zero stockouts Oversee quality control and compliance with ISO and safety standards Develop and execute production plans, including manpower planning Collaborate with HR and Admin for manpower and environmental setup Allocate resources, manage schedules, and handle backlog production Supervise plant maintenance and ensure workplace efficiency Set performance goals and drive team productivity Maintain SOPs, job roles, and quality procedures Review production orders and ensure timely material availability Continuously enhance safety, quality, and operational excellence Preferred candidate profile Position : Factory Manager Experience : 12 18 years in manufacturing operations Education : Graduate / Postgraduate Location : Sriperumbudur, Chennai Openings : 2 Shift : Day/Night shifts, 6 days a week

AOP revenue & volume target achievement, Lead-to-order conversion rate, RFQ to PO conversion, Market Research, Customer Relationship Excellence, Competitor benchmarking & market intel reports, Business Case preparation, Costing & Negotiation skills Required Candidate profile experience in auto components/OEM BD. Strong in customer coordination, new product development, and pricing. exposure to AOP targets, MIS reporting, & cross-functional teamwork (SCM, R&D, Finance).

Job Summary : We are looking for a dynamic, energetic, and detail-oriented Management Consultant (HR) with a strong foundation in HR principles and a passion for problem-solving. The ideal candidate will support client engagements, HR audits, policy structuring, performance systems, and talent management projects across various industries in Tamil Nadu. Key Responsibilities : Should understand the client needs, management expectations and ensure client satisfaction throughout all the engagements. Should identify potential challenges and opportunities in operational gaps, pain points, bottlenecks & improvement areas to render fruitful solutions with senior consultants direction. Should collaborate with organizational leaders for the development of HR plans like Talent acquisition, SOP creation, Performance management, employee engagement and retention plans. Should co-ordinate and perform the ground level actions on change management through proper education and due follow up of the target audience. Should carry over general management ethics and discipline at all instances of the actions. Should take responsibility for steering the projects, managing timelines, budgets and deliverable to ensure the client satisfaction. Should co-ordinate with client teams to gather data, analyze processes, and deliver actionable insights for business outcomes. Should draft reports, presentations, and implementation plans for client delivery. Should assist in conducting workshops, training programs, and review meetings. Should maintain all documentation and ensure timely follow-ups for all ongoing projects intact. Other Preferred Skills & Qualifications : MBA/PGDM in Human Resources from a recognized institution. Strong academic background and understanding of core HR concepts. 03 years of experience or exposure in HR or consulting domains including related projects. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Proficiency in MS Office (Excel, PowerPoint, Word) is must. Good command over English and Tamil language. Why Join Us? Opportunity to work on real-time consulting projects and grow rapidly in the HR domain. Structured mentorship and continuous learning environment. 5-day work week (Saturday & Sunday week off). Collaborative and transparent work culture. Competitive salary with performance-based increments and perks. Job Title: Management Consultant Educational Qualification : MBA (HR) / PGDM Experience : 05 Years Company : Novelsky Business and HR Consulting Services Website : www.novelsky.in Location : Madurai, Tamil Nadu Salary : As per industry standards (Negotiable for the potential candidate) Job Type : Full-Time | Permanent Working Days : Monday to Friday (Saturday & Sunday Week Off)

Role & responsibilities: Issue of Study Documents, SOPs, Work Instructions, Method Procedures, Test Procedures, Forms, Manuals & Logbooks. Archival and Retrieval of study documents & General Documents. Maintenance of Sops work instructions, Forms, Manuals, Bincards, Logbooks and general documents indexes. Maintenance of studies archival list with third party (WIMS). Obsoletion of Sops, work instructions, Forms & general data scanned & Ture copy certification. X-Ray evaluations year wise verified. Screening failures & Validity completed documents are arranged & scanned, verified true copy certification. Agreements, vendors, consultants due dates verification and maintenance of indexes. All department Sops review dates also maintained ii year wise. Maintenance of all employee training records with hard copy and scan copies. Maintenance of study documents, general documents and sent to archival for third party WIMS. Updating indexes of archival racks for identifying study and general documents. Maintenance of all left employee training records with hard copy and scan copies verified and done by true copy certification. Maintenance and archival of Calibrations, Qualification and Method Validations general files along with updated index labels. All other activities assigned by department head as per requirements. Preferred candidate profile: Interested and suitable applicants can mail their updated CV to hr@qpsbioserve.com. Note: We are looking for candidate who are willing to join on immediately.

Position : Assistant Manager- Production Location : Dahej Experience : 4-8 Years CTC Range : 5-9 LPA 1. Production Operations: Check and verify labels of raw materials, packing materials, and solvents before usage. Maintain appropriate storage conditions of raw materials and intermediates in the plant. Ensure adherence to process conditions during batch processing as per BMR (Batch Manufacturing Records). Take instructions from Shift In-charge / Managers for batch charging and monitoring. Report any deviations or discrepancies in plant/process to the Shift In-charge immediately. Complete assigned production tasks within the stipulated time. Maintain environmental conditions in the Production/Intermediate areas as per SOP. Perform reconciliation of accessories used in Production/Intermediate areas. Ensure zero contamination in the finished product. Perform packing and repacking activities as per operational requirements. Follow proper gowning and entry procedures in Production/Intermediate areas. Operate plant equipment and utilities as per operational SOPs. 2. Documentation: Complete online BPRs (Batch Processing Records), equipment usage records, and cleaning records accurately and timely. Maintain area pressure records, centrifuge bag records, and other documentation relevant to the Production area. Update equipment status boards and ensure the online completion of usage logs. Ensure proper labeling of fiber drums, hose pipes, and other batch-related tools. Ensure calibration of equipment such as weighing balances, pH meters, etc., as per SOP. 3. cGMP & Compliance: Guide and train workmen in the Finished Powder Processing section. Ensure the yield and quality of finished products meet predefined standards. Ensure packing of finished products is done as per SOP. Maintain cleanliness of the equipment and assigned production area. Participate in regular trainings to stay updated on cGMP, technical knowledge, and safety standards. Maintain and update personal training records regularly. Ensure reconciliation of intermediate products and cleaning materials. Remain aware of MSDS for all handled materials. 4. Safety, Health & Environment (EHS): Educate and supervise plant operators on safe chemical and equipment handling to prevent accidents. Coordinate with the EHS department for safety permits and compliance. Use scrubbers where required to prevent air pollution. Ensure no spillage of solvents and minimize material wastage. Shut off utility supply valves when not in use. 5. Interdepartmental Coordination: Coordinate with QC department for timely receipt of analysis reports. Coordinate with Engineering Services for any maintenance work required during the shift. Interested Candidate Please share your CV on Gmail- meet.chauchan@cadilapharma.com and also fill the detailes in the given link below: https://docs.google.com/forms/d/e/1FAIpQLScIYJJHOYg-KHEYPPmJXeN7e22-6-4spVE1BbsCG9E_XftzMQ/viewform?usp=header

Role & responsibilities Sr.Executive : QMS & engineering documentation Primary Responsibilities: 1. Responsible for GMP compliance, as per procedures define and implementations of GxP practices. 2. To ensure the GDP and data integrity in routine/daily activities/operations. 3. Responsible for QMS documents related to engineering. 4. Audits & compliance 5. Preparation of SOPs, review & periodic revisions 6. To attend /or supervise all jobs related to Electrical/ Instrumentation Engineering activities at site. 7. Timely execution of equipments/instruments as per schedule coordination with user. 8. To attend emergency breakdowns of all plant wide machines round the clock as and when required. 9. Maintain the Spare parts of all critical Instruments in site. 10. Timely execution and completion of Validation/ Qualification activities at site. 11. Execution of all In-house Projects in Electrical/ instrumentation in site. 12. Maintain the calibration logs, area /equipment logbooks, preventive maintenance schedule of all the activities. Preferred candidate profile

Grade - Manager Location Kolkata Budget CTC – within 18Lac Position – 1No. Qualification – CA. Roles & Responsibilities Accounts and Audit Function Drive timely finalization and audit of Annual Accounts and submit to the management Ensure audit compliances and oversee Accounting Standard Implementation across the organization Timely and accurate processing of all invoices and payments to vendors, employees, contractors, and others upon receipt of payment advice Review outstanding list of customers against invoices on monthly/bi-monthly basis and highlight overdues, if any Establish fixed asset policies and procedures for the organization and oversee review/ compilation of data relating to physical verification of fixed assets, including Fixed Assets Accounting Manage renewal/enhancement of all insurance policies for the Company Oversee valuation of Finished Goods for purposes of accounting and reporting and review/ compilation of data relating to physical verification of inventories Costing Determining product costing, scrutinizing company expenses, analysing profitability, and managing company budget Prepare (monthly, quarterly and annual) cost forecasts Identify and recommend cost-effective solutions Budget Coordinate with Functional Heads for the development of the Annual Budget of the organization and provide strategic inputs for development of other organization policies Oversee Budget vs Actuals analysis for presentation to the Management. To drive Financial Analysis, Budgeting, and Forecasting Oversee capital budgeting, evaluating feasibility, prepaIring necessary documents as and when requested by management. Internal Audit & SOP Develop AND update SOPs and ensure compliance in the system Provide functional guidance to ensure standardization of processes across the Organization; Implement internal financial control and ensure the controls are operating effectively Implement Internal Audit system MIS Oversee preparation for MIS reports for submission to Top Management Taxation Working knowledge of Direct Tax, Indirect Tax functions such as compliances, timely payment of tax, filing various tax returns with the appropriate authorities.

Were Hiring! Elevate Your Career with ReSourcePro India! Are you a seasoned BPO International Non-Voice Service Delivery professional looking for your next big opportunity? This is your chance to grow with a dynamic and thriving organization! Share your profile to Jeevan_Naik@resourcepro.in Who are eligible to apply: ( Current designation on papers) Subject Matter Expert (SME) Senior Subject Matter Expert Team Lead / Lead / Business process lead / Managemnt trainee Specialist / Sr. Specialist Senior Analyst Eligibility Criteria: Experience: 5+ years in BPO International, Non-Voice Service Delivery (mandatory) Education: Bachelors Degree Skills: Excellent communication, functional excellence, client-centric approach, procedure management, training, troubleshooting Availability: Immediate joiners (0 to 30 days notice) Location: ReSource Pro Operational Solution Pvt Ltd HUB 4 Building, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru, Karnataka 560045, India Selection Process: Two rounds of assessment Candidates who applied in the last 3 months are ineligible. Why Join Us? Work with a top-tier global BPO leader Be part of a client-focused and innovative team Enjoy a great work culture & growth opportunities Apply Now & Take Your Career to the Next Level! Share your profile to Jeevan_Naik@resourcepro.in #Hiring #BPOJobs #NonVoiceProcess #BangaloreJobs #CareerGrowth #JobAlert #ReSourceProIndia

Job Title: Plant Head Location: Shamshabad, Hyderabad Company: Santhanu Aquaceuticals Private Limited Preferred Candidate: Male Experience Required: 15+ years (Preferably in work experience in multinational brands like Coca-Cola or Pepsi or Bisleri ect) CTC : 14 LPA + per annum Education: B.Sc / M.Sc / Chemical Engineering About the Company: Santhanu Aquaceuticals Pvt. Ltd . is a new and dynamic organization in the bottled water and beverages sector. As we establish our state-of-the-art manufacturing plant in Shamshabad, we are looking for a seasoned professional to take charge of our end-to-end plant operations. Position Summary: We are seeking a Plant Head with strong leadership skills and deep industry knowledge to oversee the full spectrum of plant operations from raw material receipt to dispatch of final goods. The ideal candidate should come with prior experience in leading large-scale beverage manufacturing facilities, preferably in global brands like Coca-Cola or Pepsi, and should be capable of building and institutionalizing operational procedures from scratch. Key Responsibilities: Lead and manage overall plant operations to ensure smooth production and supply chain efficiency. Oversee daily plant activities including raw material receipt, production, packaging, storage, and dispatch. Establish and maintain Standard Operating Procedures (SOPs) and ensure strict compliance. Ensure adherence to health, safety, environmental, and quality standards. Manage manpower planning, training, and performance monitoring. Coordinate with procurement, quality control, logistics, and senior management for operational alignment. Drive continuous improvement initiatives across departments. Ensure equipment maintenance and operational efficiency at all levels. Key Skills & Requirements: Strong experience in water plant management and beverage plant operations. Proven ability to manage large teams and high-capacity plants. Experience in setting up operational systems and documentation for new facilities. In-depth understanding of production planning, inventory control, and dispatch logistics. Strong leadership, problem-solving, and decision-making skills. Good communication and interpersonal skills. Work Location: Plant Location: Shamshabad, Hyderabad Candidates must be Hyderabad-based or willing to relocate locally. Contact person: Narender Mobile no. : 8008118765 mail id : nreddy.g@santhanuaquaceuticals.com.

*Statutory compliance *Sop handling *Process flow creation and implementation *Recruitment *Onboarding and off boarding *Factory license *Sales & Project team recruitment experience Required Candidate profile HR Manager Preferred Garment Industry Male Candidate Good Communication Skills Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com

Roles and Responsibilities Collaborate with cross-functional teams to identify opportunities for improvement and implement changes. Ensure compliance with company policies and procedures while driving revenue growth through effective operational strategies. Develop strategies for store merchandising, inventory control, and customer service excellence. Oversee budget management, staff handling, SOP management, and team leadership to achieve business objectives. Manage multiple retail stores across India, ensuring efficient operations and sales growth. 15-20 years of experience in Retail Operations or related field. Proven track record of success in managing multiple stores simultaneously. Strong understanding of budgeting, financial planning, and cost control principles. Excellent communication skills with ability to lead high-performing teams remotely.

Primary Purpose of Role The Airport Manager will be responsible for overseeing the day-to-day operations of high-end bars and restaurants at the assigned airport region. This includes ensuring adherence to operational standards, managing brand ambassadors, driving sales targets, maintaining vendor and partner relationships and ensuring marketing toolkit and service excellence in line with standard operating procedures. Financial Dimensions Ensure delivery of business KPIs as per contractual agreements Regularly review and track performance. Role Responsibilities 1. Sales Building & Reporting Drive monthly sales volumes in cases for Airport channel by partner/by region - Monitor outlet/region wise sales trends and ensure target achievement - Share weekly/monthly performance reports with the line manager and above. 2. SOP Adherence and Daily Monitoring Oversee daily operations of Brand Ambassador and be responsible for their daily reporting & attendance, discipline & performance. Ensuring discipline and timely reporting - Drive compliance through BA across chiller management, planogram, Marketing toolkit placement, stock availability, trade marketing visibility (tent cards, neons, standees), hygiene and upkeep - Check and monitor draught machine upkeep and availability (where applicable) - Identify and close operational process gaps Ensure Standard Operating Procedure is adhered to for each outlet and create new operations protocol to mitigate any process gaps as per business requirement including but not limited to store cleanliness and hygiene. 3. Inventory Management Ensure Brand Ambassadors maintain ABI brand stock as per defined planogram - Monitor stock freshness, Chiller Purity, stock availability and plan stock replenishments in advance. 4. Staff Management Conduct regular training for Brand Ambassadors covering service standards, brand knowledge and operational hygiene. Recruit and onboard staff for new and existing outlets as per requirement. 5. Audit & Feedback Rating Perform periodic outlet audits and service quality checks - Drive adherence to SOPs, track key KPIs and ensure consistent customer experience across the region. Whistle blower for any non contractual activity at the POC 6. Partner Management Maintain strong relationships with outlet partners (vendors/restaurant/bar Manager) - Identify opportunities to scale the business within existing outlets - Drive contract renewals, negotiations and commercial discussions. Key Relationships Internal- Brand Ambassador, Line Manager HE ON Director, RD, TMM & Sales Team. External- Partners SPOC & Management, Vendors Knowledge, Skills & Abilities Education level and/ or experience -Minimum 5 years of experience in HORECA sales or On-Premises operations. Should have graduate level qualification. MBA preferred but not mandatory. Skills and/or knowledge Strong people and team management skills Analytical and data-driven with a growth-oriented mindset Excellent verbal and written communication skills Partner and vendor management experience with negotiation Willingness to learn and adapt to evolving industry dynamics Other requirements Mandatory from HORECA industry, alcohol industry preferred not a mandate. Based out of Mumbai or ready to relocate. Extensive travel across the country.

Manage day-to-day operations for multiple client accounts Ensure timely documentation & shipment coordination Update systems (Edison/LIMA/Nexus) and maintain reports Coordinate with carriers, backend & finance teams Strong knowledge of shipping docs Required Candidate profile 3–5 years in freight forwarding with expertise in Nexus or similar systems, documentation handling (DO/CRO, BL), SOP compliance, and cross-functional coordination to manage deadlines and exceptions

We are recruiting for Team Leader for providing excellent customer service and administrative support. This role involves people management, service delivery, operational objectives, quality assurance and customer service

Greetings from ReSource Pro!!! . Job Description Job Title: Manager, Service Delivery, India Working Experience: Minimum 12 years experience, 1 + years of experience as an Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in

Job Title : Manager Quality Assurance Department : Quality Assurance Reporting to : Assistant General Manager Quality Assurance Location : Akhand Jyoti Eye Hospital (Centre of Excellence) with regular visits to all satellite centres Purpose of the Role : To champion, sustain and continuously improve the Quality Management System (QMS) across the hospital network, assuring patient safety, regulatory compliance, and an all pervasive culture of excellence. Consolidated Job Description Sr. No.Broad Responsibility AreaKey Job Descriptions (JD)1Quality Management System (QMS) & Documentation Control Own the QMS and ensure alignment with NABH / ISO standards Maintain the master list of documents, SOPs, records and forms; review/approve revisions; control circulation of copies Drive periodic management review of QMS effectiveness 2. Regulatory & Statutory Compliance Monitor statutory licenses (BMW, PCB, etc.) and ensure renewals Track compliance with national/state healthcare regulations and patient-safety standards. 3. Internal Audits & Gap Assessments Prepare the annual internal-audit calendar; train auditors; approve check-lists Lead audits at base hospital and conduct gap assessments at satellite centres; ensure timely closure of NCs/CAPAs. 4. Committee & Governance Meetings ¢ Ensure Quality Steering, Infection-Control, Medication-Safety, OT-Users and other statutory committees meet at defined frequency; record & disseminate minutes; track action items. 5. Training & Competence Development ¢ Conduct induction and recurrent training on Quality Policy, Mission-Vision-Values, SOPs, patient safety, BMW, incident reporting, RCA & CAPA ¢ Coordinate calendared technical sessions with Training & Education department. 6. Patient Safety, Risk & Incident Management ¢ Lead weekly safety rounds (OT, OPD, wards, outreach camps) ¢ Maintain & update enterprise risk matrix; facilitate RCA & CAPA for all incidents/near-misses ¢ Submit quarterly risk-management report to leadership. 7. Clinical Protocol & Sterilization Oversight ¢ Verify OT sterilization logs, biological indicators, and adherence to infection-control SOPs Audit OPD, diagnostic areas and outreach camps for compliance with clinical pathways. 8. Data Analysis, Reporting & MIS ¢ Collate quality indicators, patient-flow time-motion data, incident stats and patient-feedback trends. Generate and present the monthly MIS deck to Senior Management & SIT; publish dashboards on intranet. 9. Patient Experience & Feedback Management ¢ Supervise systematic collection and statistical analysis of patient-satisfaction surveys & suggestion registers; develop improvement plans with process owners. 10.Continuous Improvement & Innovation ¢ Champion Lean/Six-Sigma or Kaizen projects to reduce waste and enhance clinical and administrative efficiency. Publish case studies and share best practices across centres. 11. Leadership & Team Management ¢ Direct and coach Trainee, Executive and Senior Executive QA staff; conduct weekly departmental huddles; perform goal-setting and appraisals Foster a culture of collaboration, learning and recognition within the QA team. 12. Stakeholder Communication & Quality Culture Promotion ¢ Act as quality ambassador; engage clinicians, nursing, admin, supply-chain and outreach teams to embed quality in every interaction. Publish quality alerts, newsletters, case studies on intranet and notice boards . Authority & Interfaces Internal : Asst General Manager QA, Department Heads, Training & Education, Nursing, OT, Outreach & Satellite Centres, Biomedical Engineering, SCM. External : Accreditation bodies (NABH/ISO), regulatory agencies, vendor auditors, donor-quality monitors. Desired Qualifications & Experience Bachelors / Masters degree in Hospital/Healthcare Administration or equivalent. 3+ years in hospital QA/QI; prior exposure to eye-care settings preferred. Key Competencies Deep knowledge of clinical governance, infection prevention, and ophthalmic clinical pathways. Data-analytic acumen; proficiency in Excel, QI dashboards & statistical tools. Influencing, coaching and change-management skills.

5.Role & responsibilities Create the SOPs for issuing the RM/PM and control over inventory. Tracking of incoming and outgoing consignment and ensure for timely unloading and keeping proper record. All India RM/PMs inventory management for all plants. Ensure for maintain daily RM/PM inventory system Vs physical inventory compliances. Define and measures the standard losses and keep tracking and prepare the report. Keep tracking and records of damages and in transit loss and counter measures to avoid such losses. Coordination with production, QC. Planning team for extension and liquidation of SM NM inventories. Ensure the sensitive RMs storage as per the defined standards. Enforce all company rules and regulations especially safety. Perform general maintenance of machinery used in the Store. Supervise RM-Store employees and oversee daily operations Preferred candidate profile Qualifications/Experience: 1.Logistic and Supply chain Diploma/certification. 2.Commerce Graduate/Diploma in logistic and material management, 3.Good MS-Excel knowledge as well as MS Power point and MS Word. 4.Good Analytical and Statistics knowledge. 5.Minimum 5-10 year experience of SCM in Chemical Manufacturing Industry. Functional: 1.Ability to understand the Chemical nature of RM and its handling. 2.Knowledge of ERP system and preferable SAP. 3.Good knowledge of MS - Office. Behavioral: 1.Excellent analytical abilities. 2.Strong mathematical and statistical knowledge. 3.Ability of mentoring and coaching the team. 4.Clarity on thoughts and communication. 5.Good inter personnel skills.

We are looking for a detail-oriented professional to create, implement, and maintain SOPs and Delegation of Authority (DoA) frameworks, ensuring documentation aligns with company policies, regulations, and operational best practices across functions.

Manage & approve QMS-related documentation within the RDQA department Oversee the lifecycle of SOPs Review & approve product development reports, validation protocols, documentation generated by the R&D department

Role & responsibilities Checking of SOP Compliance. Preparation and Updation of the Site Master File . Preparation and Updation of Validation Master Plan QA SOPs preparation/Revision. Execution of product Disposition/dispatch activity. Tracking of SOP revision due of all departments. Issuance, retrieval and destruction of SOP controlled copies. BMR, BCR issuance, retrieval and review. Line clearance after change over in production areas. Monitoring of routine manufacturing activities. Handling of Change Control. Handling of Deviations. Assist HOD QA for any technical information needed, documents requirement so as to carryout smooth and consistent day-to-day QA activities. Filling customer questionnaire. Feedback giving to marketing related queries. Participate in customer and regulatory audits. Performing vendor/supplier audits. Performing Internal audits. Review of validation & Qualification documents. Preparation of Annual Product Quality Report & updating online trend analysis. Vendor Qualification activity. PR requisition in oracle. Verifying batch no. correctness in oracle before issuance of batch manufacturing records. GMP rounds. Retained documents management. All documents issuance, retrieval and review. Label, Seals procurement, Issuance, Control and Inventory Management. Day-to-day Coordination with all departments. Controlled Copies Issuance related to all departments. Preferred candidate profile Post Graduate in M.Sc with 6 to 8 years or relevant industry experience. Should be able to handle independently. Thorough knowledge of SOP preparation, validation and audits.

QUALITY ASSURANCE & VALIDATION Responsible for development, implementation, and effectiveness of quality strategies, programs and functions for all products and technical solutions to meet all corporate and regulatory objectives with respect to quality initiatives. Summary: Plans, coordinates and directs activities concerned with DDi QMS, Quality manual, compliance related activities (ICH, 21 CFR, GPDR etc), SOP management, and regulatory compliance of processes and products. Plans and coordinates the quality management program designed to ensure quality development of products consistent with established standards. Accountabilities Interfaces with customers and vendors representing company as Quality champion. Formulates and maintains quality assurance objectives complementary to corporate policies and goals. Designs and implements quality assurance training programs to key personnel in conjunction with managers. Prepares and maintains control plans and revises/audits processes, responds to customers quality concerns. Manage client and regulatory authority audits Maintains companywide Quality Management System and ISO 9001, 27001 and ISO 14155 compliance. Oversee and own SOPs for entire organization Author or Review validation documentation (plans, protocols, test suites, reports, etc.). Contributes to project discoveries, project kickoffs, review proposals and statements of work to ensure CSV standards are represented. Coordinates client specific validation activities with practice leads. Enforce QA requirements for IT quality systems with potential GxP impact. Support GxP decisions/strategies during validation projects. Document applicable deviations and documentation anomalies for computer systems undergoing validation. Provides leadership throughout the lifecycle of a project, guiding the understanding of the validation process that the project team has through design, development, and implementation to ensure project requirements are met. Review requirements, traceability matrices, test suites and test executions. Travel involved. Other duties as assigned. KRA spread: QMS and corporate Quality management: 60% Validation: 40% Location - Madhapur, Hyderabad, Telangana, India

Hospitality Manager: Experience: 7 to 8 Years of relevant industry experience. Skills: Training/SOP/Monitoring/Customer Service/Hospitality Operation Department: Facilities & Utilities Eligibility: Any relevant Experience/Hospitality/Customer Support Requirement: 01 Responsibilities: Oversee daily operations of the hospitality department (front office, food & beverage, guest services, housekeeping, etc.) Ensure high-quality customer service and satisfaction at all guest touchpoints Recruit, train, and manage hospitality staff; create schedules and delegate tasks effectively Monitor and evaluate team performance and provide feedback and coaching Handle guest complaints and resolve issues in a professional, timely manner Implement and maintain standard operating procedures (SOPs) and service protocols Manage budgets, cost controls, and financial performance of hospitality operations Coordinate with other departments (e.g., kitchen, housekeeping, events) for seamless service delivery Stay updated on industry trends and competitor offerings to continuously improve service standards

Job Title: People Process Advisor Location: Hyderabad, India (Hybrid & Onsite) SPE- 5.5 LPA ( 3+ years ) SME- 10 LPA ( 5 + years ) Qualification - Graduate or Masters degree in Human Resources or equivalent About the Role: Are you passionate about delivering a top-notch employee experience and ensuring smooth HR processes? We are looking for dynamic People Process Advisors to join our Employee Experience Practice team and deliver exceptional Hire to Retire HR services for our clients. In this role, youll have the opportunity to collaborate with a talented team, drive process improvements, and make a direct impact on the overall employee journey. If you are someone who thrives in a fast-paced, evolving environment and has hands-on experience with HR systems like Workday and Zendesk, we want to hear from you! Key Responsibilities: Collaborate with HR Advisors to ensure resources are well-equipped with training, information, and tools for maximum productivity. Conduct root cause analysis and design corrective and preventive action plans to enhance HR processes. Handle employee queries related to Compensation, Recruiting, Absence, and Workforce Administration using Workday. Manage SOP documentation and continuously log new learnings for process improvements. Audit HR Advisors, identify growth opportunities, and provide constructive feedback to enhance domain expertise. Conduct User Acceptance Testing (UAT) on new Workday module releases and share insights promptly. Support and organize employee data, ensuring timely updates and accuracy. Foster positive employee relations by ensuring employees have the necessary support throughout their lifecycle and contribute to the teams overall success. What You Bring: Hands-on experience with Workday in modules like Compensation, Recruiting, and Absence. Experience with case management/ticketing tools like Zendesk, SNOW, or Workday Help. Strong communication skills, with the ability to engage effectively with clients, stakeholders, and team members. Problem-solving abilities, with a focus on resolving issues and managing conflicts. Outstanding interpersonal skills, with a passion for delivering a great employee experience. Flexibility to work in night shifts when necessary. What We Offer: Hybrid & Onsite Working Options: Flexibility to work from home or at the office. Dynamic & Collaborative Work Environment: Be a part of a forward-thinking team focused on continuous improvement. Career Growth & Development: Gain hands-on experience with leading HR systems, and be a part of a global HR services network. Comprehensive Benefits Package: Enjoy a competitive salary, healthcare benefits, and other perks. Education and Experience: Graduate or Masters degree in Human Resources or equivalent. 2-5 years of experience in Hire to Retire HR processes. Contact on - 9136520859 Name- HR Executive Manish Email- manish@careerguideline.co.in