2539 Solving Queries Jobs - Page 21

Greetings from Foundever!, Foundever, formerly known as Sitel Group is: * One of the Worlds Leading BPO. * Handles 3 million contacts every day. * 170000 Employees Worldwide. * 145 centers in 27 countries. * 350 clients * 36 languages * Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row. We are currently seeking fresh and talented individuals like you to join our dynamic team at Foundever . Position : India E-Commerce CUSTOMER SERVICE Location : Andheri East, Chandivali Process : Blended Process (Inbound Process) Education : HSC/Any Graduate Age limit: 20 to 39 year Experience: Minimum 6 months of Experience as a customer service representative. Shift timing: From 6:00 am to 12:00 pm any 9 hours Rotational Shift, 6 Days Working and 1 Rotational week off. Salary : Between 16500k to 18200k in hand + PacMan Responsibilty: - Answering queries and concerns about a companys products or services. - Resolving issues and handling customer complaints. - Tracking customer service metrics. - Delivering information about a companys products and services. Key Skills: ~ Good communication skill in English. ~ Good at computer skills ~Ready to work in Voice Process ~Not a target/sales based job. Benefits: * Centralized pick-up and drop from Andheri and Ghatkopar Station during the day. * One way home drop service after 8:30 pm. Ramesh pal HR Team 7303443025 ramesh.pal@foundever.com

Mega Hiring Alert Ramp-Up Drive in Lucknow for Hazratganj, and GomtiNagar. Multiple Openings in Customer Service Voice Process We are hiring for various voice-based customer service roles at Gomti Nagar and Hazratganj locations. If you're looking to start or grow your career in the BPO industry, this is the opportunity for you. Location: Lucknow (Gomti Nagar & Hazratganj) Employment Type: Full-time, Work from Office Working Days: 6 days a week Shift: Rotational shift with 1 rotational week off 1. Ecommerce Voice Process Hazratganj Requirements: Excellent communication skills in English Graduation is mandatory Freshers and experienced candidates (minimum 6 months) are welcome Salary: 14,500 to 18,500 CTC per month 2. Transportation Voice Support – Gomti Nagar Requirements: Good verbal communication skills in English or Hindi Open to undergraduates and graduates Freshers and experienced candidates can apply Immediate joiners will be preferred Salary: 15,000 to 17,000 CTC per month Quarterly Bonus: 2,700 How to Apply: Send your updated resume via WhatsApp to Homa at 9696714723. If the call goes unanswered, kindly drop a message with your profile details. Stay Updated with Our Latest Openings: WhatsApp Hiring Channel: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #LucknowJobs #VoiceProcess #CustomerSupport #FreshersWelcome #HiringNow #GomtiNagarJobs #HazratganjJobs #BPOJobs #CareerOpportunity #ApplyToday #CustomerCare #VoiceSupport #EcommerceHiring #TransportationProcess #UndergraduateJobs

Role & responsibilities Key job responsibilities: Providing prompt, efficient, detailed service by engaging directly with Rings customers Patiently listen to, understand, and solve complex technical customer issues Investigating, documenting, and resolving issues Providing world class support to Ring’s customers Navigating multiple system applications and researching applicable solutions with ease Developing detailed knowledge about Ring’s products, services and features Providing advanced Ring device troubleshooting solutions Being a voice and advocate for our customers when something doesn’t feel right Working with cross-functional support teams to ensure a consistent and high-quality level of support Acting as an advocate for our customers by reporting and acting on observed areas for improvement Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience This position may require that you handle various contacts types including; Chat, Email, Inbound and Outbound voice calls with our customers Work location : Chennai Shift : US shift (rotational) Work mode: Work from home Preferred candidate profile Interested candidates can apply or contact kinnera259@gmail.com Regards, HR Manager

Hii Jobseekers Greetings from ShiningStarsITPL We are hiring for Customer Care for Kolkata and Mumbai location. Please go through the job description once Job Title: Customer Care Executive Location: Kolkata, West Bengal/Mumbai Job Type: Full-Time Openings for the Leading E-commerce Customer Support Processes (Voice, Chat & Blended Roles) - Eligibility: Undergraduates / Graduates Freshers and Experienced Candidates Welcome Salary Range: Upto 26,000 CTC (based on role & experience) + Performance Based Incentives + 5 days working + Both sides cabs available Role and Responsibilities - Handle inbound customer queries and complaints over calls and chats Pr ovide accurate information regarding orders, refunds, exchanges, etc. Maintain call quality and customer satisfaction Assist with order tracking, returns, and product inquiries Maintain a professional and helpful tone in all written interactions How to Apply: Interested candidates can contact with me on Pooja - 9580746603 for more information.

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support and Sales Executives for our dynamic BPO in Gurgaon. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Location - GURGAON (Sector 18) Process- Customer Support Executive Shifts - Rotational Shifts Working Days - 6 days Mode Of Interview -Walk-in Interview. Qualification - Only Graduates can apply. Eligibility - Freshers and Experienced both can apply Salary - 23k CTC to 25K CTC ********************************************************************************************* Location - GURGAON (Sector 58) Process- Inside Sales Executive Shifts - Day Shifts Working Days - 6 days Mode Of Interview - Walk-in Interview. Qualification - Undergraduates and Graduates both can apply. Eligibility - 6 Months of BPO experience is mandatory. Salary - 22k CTC to 28K CTC Perks - Unlimited Incentives + Shuttle Facility. ********************************************************************************************** Key Responsibilities: For Customer Service Role Handle inbound and customer queries via calls.. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. For Sales Role - Make outbound calls to the customer to sell the product. Drive revenue growth by building relationships, managing accounts, and closing deals. Requirements: Graduate & undergraduates both can apply Good communication skills in English. Should be immediate joiner. For females it's a pure day shift, and for boys any 9-hours rotational shift. Candidates should be comfortable with working from the office . To get your Interview aligned connect with me directly on the number given below, and share their resume on the same number. Deepanshi Pathak - 8090893336 Akanksha - 8090909717 Kashif - 8090909720 Regards, Deepanshi Pathak Team Lead - HR Recoup Info. #noida #gurgaonjobs #jobs2025 #immediatejoiner #freshers #graduate #undergraduate #naukri #experience #customersupport #customerservice #delhijobs #bpo #bpocallcenter #nonvoice #chatprocess #voiceprocess #blendedprocess #sales #insidesales #insurancesales #leadgeneration #revenue #b2bsales #b2csales

We are looking for Voice Blended & Chat Process - Inbound (International) who has prior experience in international UK/US/AUS voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon CTC - Upto 20K Inhand - 35K Inhand + 10k Benefits (Depending on Experience & Skillset) Eligible candidates can connect with us at Call/ WhatsApp 9147047909 9147047908 7290845078 8882138273 5 Days Work from Office (Both side transport) Work Experience- 0-5 Years Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills - Graduate Undergrad & Post Graduate can Apply

Job description 5 days Working: 2 days rotational shifts and off: Noida Location: Work from office Smooth interview process, Immediate joiners required. About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Associate (Voice/Non-Voice Process) , you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities: Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Please walk-in at the location mentioned below: A8, Knowledge Boulevard, 1st Floor, Tech Mahindra, Sector 62, near IMS Noida, Noida, Uttar Pradesh. (Near to Noida Electronic City metro station, Blue line DMRC) Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you! Immediate joiners Preferred: Contact us immediately at HR Dipti- 7903949583 HR Himanshi- 7983513155 HR Mohini- 8448716839

Specialist, Patient Experience - Pune Our Mission: Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve. Healthcare moves slow. We move fast. Patients deserve speed and convenience. Your Impact on our mission: As a Patient Experience Specialist, you'll be responsible for solving problems before they exist and creating magical moments for Zocdoc patients that inspire a strong connectivity between user and brand. If you have a passion for delivering amazing customer service experiences for a customer obsessed company that is truly making an impact, this is the role for you. As a Zocdocr, you will realize, our customer service team touts an incredible, supportive, and hands on culture. You'll enjoy this role if you are: A natural optimist, bring an empathetic and enthusiastic approach to problem solving, and a master of building authentic connections with our customers: you genuinely enjoy and find fulfillment in helping others and it shows through your interactions A team player, who enjoys working in a highly collaborative (and extremely fun) team environment Driven and motivated by providing best in class customer service experiences that leave a lasting positive impression and inspire continued utilization and advocacy of our products Highly adaptable with a learners mindset, and someone who is excited to learn new techniques and systems Your day to day is: Supporting patients via chat, email, and phone ensuring a seamless Zocdoc experience Using your multitasking abilities to field requests from multiple users simultaneously Applying your problem-solving skills to answer patients questions and make sure they get the appointments they need You'd be successful in this role if you have: A great deal of initiative, resourcefulness, attention to detail, and sense of ownership Impeccable written and verbal communication skills, sharp focus, and the ability to flourish in both independent and collaborative settings Top-notch customer service skills (experience at a service-based company is a plus) The ability to quickly learn and thrive in a fast-paced work environment A passion for improving the lives of people through technology is a must Candidates from healthcare/health-tech backgrounds are preferred. Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Daycare/creche facility for kids Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Annual sponsored health check ups Sabbatical leave

Greetings From Scorelabs Inc ! Fresher/Experience into Outbound Voice Domain. Should have excellent communication skills. Both Graduates & Under Graduates can apply. Responding promptly to customer inquiries. Required Candidate profile Qualification - Graduates & Undergraduates Any one Freshers/Experienced Should have good communication English +Tamil / Malayalam Call Hr Bhargavi - 9183394454

Job description Urgent Hiring for International Customer Service Specialist Experience : Minimum 2 years experience into international voice, customer support, chat or email. (should have exp. into banking industry, fintech or financial) CTC : Good hike in current CTC. Notice : Maximum 30 days Notice period. Working days & shift : Rotational shifts and rotational week off. Interested candidates can share their resume below mention mail id : harshita.sen@tdcx.com or 9098529507 Who are we looking for? Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree in any field. To be successful in the role, you should have a keen interest in the e-Payment/Finance related field, love working in a customer-focused environment and enjoy investigative and problem resolution duties. Provide exceptional service to E-payment users via phone, chat, and email. Build strong relationships with team members and e-Payment users. Investigate user issues, discover bugs, and resolve them as soon as feasible. Advocate for users and share best practices with the team to continuously enhance our processes. Update the internal knowledge base when you learn something new. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO 18295-1 Quality Management System of TDCX. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

Interested Candidates may connect to Ms.Raminder Kohli-9354648803 Company Overview: Transcom is a global leader in customer experience solutions, providing high-quality customer support and sales services for some of the most respected brands in the world. At Transcom, we deliver excellence through innovative customer interaction, operational expertise, and a deep understanding of our clients needs. Job Overview: We are hiring Customer Sales & Support Associates to handle domestic voice and chat processes, including sales-driven projects like PhonePe. The ideal candidates will engage proactively with customers, provide resolution to their queries, assist with transactions, and drive customer satisfaction and conversions through strong communication and service delivery. Key Responsibilities: Handle inbound and outbound voice calls and chat interactions for customer support and sales. Provide high-quality resolutions for queries related to services, transactions, or product inquiries. Actively engage with customers to promote services/products and meet sales targets where applicable. Deliver excellent service while maintaining a customer-first approach. Maintain accurate customer interaction records in internal systems. Communicate clearly and professionally in English and Hindi. Eligibility Criteria: Education: Graduate (any stream) Mandatory Experience: Freshers are welcome. Candidates with experience in customer support, telesales, or BPO will be preferred Skills Required: - Strong verbal and written communication skills in English and Hindi - Basic computer knowledge and ability to multitask - Customer-focused attitude with problem-solving skills - No major grammatical or pronunciation issues Work Schedule: 6 Days Working with 1 Rotational Off Shift Timing: 8 AM to 10 PM (Rotational) Female candidates: Day shifts only (up to 8 PM) Salary & Benefits: CTC: 20,000-25,000 per month (Based on experience and role) Transport: Two-way cab facility provided Career growth and internal promotion opportunities Work with a globally recognized BPO brand Dynamic and inclusive work culture with training support Ready to join a team that values customer relationships and professional growth? Apply now and grow your career with Transcom!

Profile: Associate Service Consultant About Policybazaar.com What would be the roles and responsibilities • Providing complete information about the product to the customer. • Solving all product or service related issues of the customers. • Preparing the Customer Service Guidelines • Keeping a Record of the Customers • Giving the right pitch to the potential customers, so they end up buying the product or availing the services. • Keeping a proper record of the customers. • Maintaining and updating the information of the customers regularly. • Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers. What we are looking for in a candidate • Should be Confident & Dynamic. • Should have a bent towards Sales. • Excellent interpersonal and listening skills • Good persuasion skill. • Should be efficient in converting customer interest into sales. What do we offer? • Amazing work culture. • Complete Day shift. • 6 Day working • 1 Roster off • Unlimited Incentives • Good opportunity for career progression. • GMC- Group medical coverage • Gratuity is paid as per applicable law which is over and above total offered CTC Contact Person- Prerna- 9311504109 || prernasaraswat@gmaiil.com

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

Role - Sales Executive Location: Bangalore/Kerala / Hyderabad / Chennai Department: Retail Reports To: Store Manager Job Type: Full-time Gender - Male / Female Key Responsibilities: Greet and welcome customers in a friendly and engaging manner. Provide knowledgeable assistance with product selection, sizing, and styling. Maintain deep familiarity with current product lines, promotions, and brand values. Resolve customer issues, questions, and complaints promptly and professionally. Process sales transactions accurately using POS systems. Restock shelves, maintain merchandise presentation, and participate in visual merchandising tasks. Support fitting room operations and assist in organizing backstock and inventory. Uphold store cleanliness and organization standards. Assist with opening/closing duties as required. Collaborate with team members to meet or exceed sales and service goals.

Urgent Opening for Education Counsellor / Academic Counsellor - Salary: 20,000 To 35,000CTC - Performing counselling for interested candidates by making outbound calls. - For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner & Aalandi To schedule your interview send your CV through WhatsApp (number mentioned below) Hr Ashwini:- 9923656681 Perks and benefits Performance Bonus and growth opportunities.

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various channels (phone, email, chat). Maintain records of all interactions with customers using CRM software. Identify opportunities for upselling/cross-selling relevant products/services based on customer needs. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-4 years of experience in BPO/call center environment handling international voice process. Excellent English verbal and written communication skills is a must. Strong customer handling skills with ability to handle multiple tasks simultaneously.

Functional /Business Responsibilities : Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency Ability to understand and handle irate customers Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications No target or field work Requirement:- Graduation is mandatory Salary :- Up to 3.5 LPA (based on interview performance and experience) Work location:- Vashi, Navi Mumbai Regard's , Sakshi Koli HR Team ICICI Lombard Contact no 8097462309

Role & responsibilities :- To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures. •To ensure prompt and accurate information being provided with appropriate resolution •To achieve operational targets as defined by for the process •To maintain queue levels to agreed SLA targets levels •To achieve and maintain a good knowledge/capability of BT systems. •When dealing with customers aspire to deliver an excellent customer experience via. Chats, back office or on calls. •To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care team Preferred candidate profile Provide Experience in customer service in a Call Centre environment • Excellent English verbal and written language skills along with good typing (minimum 40 speed) and multitasking skills • Good questioning and listening skills • Good empathy and customer ownership skills • Good cross-cultural awareness to be able to effectively communicate with UK customers • Good objection handling/diffusing/complaint handling skills • Good customer interaction skills with the ability to recognise the customers needs • Good self-management (Attendance/Break Management/Adherence/AHT/Wrap)

Roles and Responsibilities Develop new markets by identifying potential customers and building relationships with them. Provide technical support to customers through phone calls, emails, or meetings. Handle customer queries related to product usage, features, and benefits. Conduct market research to identify opportunities for business growth and expansion. Collaborate with cross-functional teams (Marketing, Sales) for effective communication. Desired Candidate Profile 3-8 years of experience in pharmaceutical industry or similar field. B.Pharma degree from a recognized university. Strong understanding of product promotions, productivity improvement initiatives, query handling processes. Excellent communication skills with ability to build strong customer relationships.

Senior Executive Operations Day shift & 24/7 shift Candidate needs to handle Queries Requests & Complaints the goal is to achieve superior customer engagement Semi voice & nonvoice process salary upto 35000 Regards priya 80810 73001

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 25000 Keeping a Record of the Customers Call @ 9651923395 Alveena

Job Title: Customer Support Executive – International Voice Process Location: Bangalore Shift: US Shift (Night Shift) Working Days: 5 Days Working, 2 Days Off Package: Up to 5.75 LPA Contact: HRMayur -7357769199

Role & responsibilities Managing Account Opening (KYC) & other CMC and co-ordination with HO Handling customer query and provide prompt solution or within TAT given the same Update fund/securities Pay-in/Payout Shortage to customer & to their respective RM, Share if amount is above 5 lakh for one individual customer DP Related services (DIS/DRF) Petty Cash and Admin related activity of branch Maintain Daily Branch MIS. Risk monitoring & collection .Support to business partners for back office operation activities. Training to branch new employee & business partners .Visit to business partners office for operational training, Service when ever its required. Updating of trade instructions and demat requests in the system. Collection account opening form customers, SE, RM & make sure account get open within tat. Coordination with different departments & solving queries of customer Preferred candidate profile Graduate NISM VI certificate required Requred Experience in back office process Knowledge of operations back office process preferred Knowledge of MS Office required

Process-Customer service related to vehicle insurance(Inbound/Outbound) Shift-Day shift Week off-1 rotational off Location-Vashi Salary-Fresher upto 14k Experience-Upto 22k Qual-HSC/Graduate Fresher & Experience

Job description Dear Candidate,Greetings from Teleperformance...!!!We Have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service. Role & responsibilities - Handle inbound customer chats/calls efficiently. Adapt to a 24/7 work environment and be flexible with rotational shifts. Preferred candidate profile - Graduate and Undergraduate both can apply Fluent English Communication Prior experience in customer service (preferred, but not mandatory). System Requirements- 8 GB RAM I5 PROCESSOR WINDOWS 10 WIFI CONNECTION Regards, Diya