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5.0 - 6.0 years
0 - 0 Lacs
Hyderabad
Work from Office
Job Description: Customer Service Manager (Facilities Management) Position Overview: We are seeking an experienced and dynamic Customer Service Manager to oversee and manage all aspects of facilities management, ensuring the smooth operation of services and maintaining high standards of customer satisfaction. The ideal candidate will be skilled in administrative management, vendor coordination, event planning, and team leadership. Roles and Responsibilities: Facility Administration: Oversee housekeeping, canteen, soft services, pantry, transport management, office management, security operations, and receptionist activities. Ensure seamless daily operations and adherence to company policies and procedures. Event Management: Plan, coordinate, and execute events ensuring successful delivery and high attendee satisfaction. Vendor Relationship Management: Develop and maintain relationships with vendors for the procurement of goods and services. Ensure cost-effectiveness and quality in vendor services. Compliance and Support: Ensure compliance with organizational policies and procedures. Provide cross-departmental support to achieve business objectives. Canteen and Pantry Management: Manage the site canteen and pantry, including monthly consumption reporting. Asset Management: Maintain accurate records of property assets. Technical Proficiency: Expertise in PowerPoint, MS Excel, and poster designing (tests will be conducted). Meeting Room Services: Manage room arrangements, replenishment, and ensure readiness for video conferences/projectors. Administrative Duties: Prepare for activities and parties. Check stationery inventory, maintain records, and request new purchases in advance. Upload stationery inventory and consumption records every 15 days. Reception and Visitor Management: Handle reception activities across two floors. Receive and manage visitors professionally. Employee Services: Provide personal caring services. Collect and address employee requests and complaints. Courier Management: Manage incoming and outgoing couriers. Employees collect from third-floor reception. Personal courier dispatch will be scheduled with vendors, requiring employee coordination. VIP Meeting Coordination: Arrange and oversee VIP meetings ensuring premium service delivery. Concierge and Front Office Management: Monitor appearance standards and performance of the concierge team. Supervise daily concierge operations with a focus on training and teamwork. Keep front office records organized and up-to-date. Assist in gift wrapping and special requests. Guest House Management: Oversee guest house operations ensuring comfort and efficiency. Expat Support: Provide expert-level assistance in working with expatriates. Transport Management: Efficiently manage transportation services within defined TAT (Turnaround Time). Additional Duties: Undertake any additional tasks as requested by the Admin team. Qualifications: Bachelors degree in Business Administration, Facilities Management, or a related field. Minimum of 5 years of experience in facilities management or customer service roles. Proficiency in MS Office Suite, especially PowerPoint and Excel. Strong organizational, communication, and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Experience working with expatriates and VIP clients is a plus. Preferred Skills: Strong problem-solving abilities. Experience in event planning and execution. Knowledge of safety regulations and compliance requirements. Ability to manage teams and foster a collaborative environment. Work Location: [Specify Location] Reporting To: [Specify Reporting Authority] Work Hours: [Specify Working Hours] How to Apply: Interested candidates are invited to send their resume and a cover letter detailing their relevant experience to [Email Address]. Please include "Customer Service Manager - Facilities Management" in the subject line.
Posted 10 hours ago
2.0 - 5.0 years
1 - 2 Lacs
Jamnagar
Work from Office
Express Hotels is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the jobRespond to customer complaints and special requests
Posted 12 hours ago
1.0 - 5.0 years
1 - 3 Lacs
Greater Noida
Work from Office
A Facility Manager is responsible for overseeing the maintenance, operation, and management of buildings, and infrastructure within an organization. Managing day-to-day operations of facilities, including security, cleaning, and utilities.
Posted 2 days ago
5.0 - 8.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Directs the planning and activities of one or more areas devoted to the delivery of administrative support services within the facilities Function; Collaborates with Departmental officers /internal stake holders in the preparation and revision of budgets. Monitor Help desk tickets and resolve escalation tickets from employees regards to engineering, soft service, F&B resolving accordingly as per the timelines / SLA. Evaluates support services, identifies needs, anticipates problems and develop corrective actions. Prepares annual budget requests for facilities and management support services. Plans, develops and coordinates a program of planned, preventive maintenance for office equipment. Oversees the maintenance and control of records involving facilities management. Oversees the inventory, rental, repair and maintenance of office equipment. Coordinates building security services and regular maintenance and repair services. Work in coordination with Client representatives on day-to-day activities. Arrange for monthly bills to be submitted to Client collection of payments. Keeping records of incident reports, Daily Security Report (DSR), Weekly Report (WSOR), Training Reports, MIS Reports etc. SPOC to coordinate with the builder and AMC partners during the annual shutdown activities etc. to have the successful completion of the activities on behalf of the client. Coordinate with service providers for the M&E services related as per the requirement Coordinate with the builder and AMC partners during the annual shutdown activities etc.
Posted 3 days ago
7.0 - 12.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Position Title: Facility Manager Location: Mekaguda, Thurkapally, Chandippa Role Description: Responsible for maintaining and continuously improving the Efficiency and profitability of the assigned operation, whilst Maintaining a high standard of service in accordance with Budget Key Responsibilities Should be innovative and should be able to give new ideas Should have good negotiation skills with vendors Conduct facility and EHS related trainings to the teams / vendors Ability to lead the team Should be able to quickly mobilize resources to meet the ever changing demands Should be able to coordinate with the building authorities for building related matters Reporting to the client on daily and weekly basis Work closely with finance to ensure vendors are paid on time Conducting compliance audits and ISO audits on behalf of clients. Able to lead, guide and motivate for Entry level & Middle level staff. Maintaining relationship with quality vendors that they are reliable and cost effective. Make Daily Reports of Attendance, Consumable Report, and Incident Report & Clients Meeting Tracker. Handling employees queries and resolving them in a professional manner. Ensure all operational and safety procedures are properly followed. Inspect and approve staff work performance. Demonstrate leadership and training to staff. Communicate effectively to staff. Qualification: Should be having an experience of 410years with Facility Management background. Should possess an eye for detail The person needs to have excellent communication skills, experience in working with a very young and demanding set of employees, having the ability to navigate in unknown circumstances and situations, and needs to connect well with the employees. A very smart, energetic person who is capable of taking initiative and decisions when needed. Interested Candidates can share your updated CVs to WhatsApp : 8688982224 Mail ID : Srivallimeghana.Ganta@Sodexo.com
Posted 3 days ago
0.0 - 2.0 years
2 - 3 Lacs
Panchkula
Work from Office
* Coordinate housekeeping, cafeteria & soft services. * Oversee facility operations & maintenance. * Ensure hospitality standards at all times. * Manage facilities, including maintenance & repairs. * Oversee closing and opening of the office
Posted 3 days ago
3.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Responsibilities: * Manage soft services & facility operations * Oversee housekeeping, facilities & property maintenance * Ensure security & pest control measures * Coordinate with vendors & stakeholders https://www.xcubegroup.com/ Health insurance Provident fund
Posted 3 days ago
8.0 - 12.0 years
6 - 18 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage facilities, clients & complaints * Ensure snag-free handover to tenants * Oversee technical ops, security & soft services * Collect bills & manage budgets * Lead vendor relationships & AMC management Provident fund Health insurance
Posted 3 days ago
1.0 - 3.0 years
3 - 5 Lacs
Tirunelveli
Work from Office
Roles and Responsibilities Manage cafeteria services, ensuring timely delivery of food and beverages to employees. Coordinate soft services such as housekeeping, laundry, and linen supply to maintain high standards of cleanliness and hygiene. Ensure compliance with company policies and procedures related to food safety, health, and environmental sustainability. Develop strong relationships with vendors through effective vendor management to negotiate prices and improve quality of services.
Posted 4 days ago
1.0 - 3.0 years
0 - 1 Lacs
Bengaluru
Work from Office
ABOUT OUR COMPANY At Century Real Estate, growth powers our journey forward with unstoppable energy. Since1973, we've exceeded expectations, growing with unwavering determination. Today, we're becoming a vibrant hub of opportunity, with 20 million sq. ft. of projects shaping the skyline. Our developments reflect our commitment to creating lively spaces that bring people together and drive success. With each milestone, we're driven by our mission to make Bengaluru and beyond brighter. Our team, selected from top institutions worldwide, shares this drive. Together, we're not just constructing; we're building a legacy of growth that will endure for generations. Job Description - Property Manager Primary Duties and Responsibilities 1) Overall smooth operations of the site w.r.t. Security, fire & safety, technical maintenance, housekeeping, landscaping, finances and customer relations. 2) Ensuring delivery of services as per the agreed terms and conditions. 3) Formulation, promulgation and implementation of instructions and guidelines for smooth functioning at site. 4) Ensuring proper working and maintenance of electrical, mechanical and security equipment of the premises. 5) Periodic inspection of site and ensuring maintenance of equipment as per ppm schedule. 6) Ensuring upkeep of records and log books in professional manner. 7) Ensuring all administrative paperwork is accurate, complete and submitted on basis. timely 8) Undertaking cases for procurement, repairs, up gradation and development of equipment/ items. 9) Developing and maintaining cordial relations with client/residents and civil authorities. 10) Screening, hiring and training of new personnel of service provider. 11) Assigning of daily/weekly assignments to staff. 12) Timely escalation of suggestions/observations to improve the working system and procedures. 13) Ensuring compliance to governing documents by one and all. 14) Keeping abreast with the local and state statutory policies. 15) Providing prompt response of emails received. 16) Updating and pursuing pending task tracker with client.
Posted 4 days ago
6.0 - 10.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Cushman Wakefield is looking for Facility Manager to join our dynamic team and embark on a rewarding career journey A Facility Manager is responsible for overseeing the maintenance, operation, and management of buildings, facilities, and infrastructure within an organization Their primary goal is to ensure that the facilities are well-maintained, safe, and efficient in supporting the organization's operations Here are some key responsibilities and tasks typically associated with the role of a Facility Manager:Maintenance and Repairs: Ensuring that buildings and facilities are properly maintained and in good working condition This involves developing and implementing preventive maintenance programs, scheduling repairs, and coordinating with maintenance staff or external vendors Facility Operations: Managing day-to-day operations of facilities, including security, cleaning, waste management, and utilities This may involve overseeing service contracts, managing service providers, and monitoring performance to ensure compliance with service level agreements Space Management: Optimizing the use of space within facilities, including allocation, layout, and configuration This involves assessing space requirements, planning office layouts, coordinating office moves or relocations, and ensuring efficient utilization of space Health and Safety: Ensuring compliance with health and safety regulations and standards within facilities This includes conducting safety inspections, implementing safety procedures, training staff on safety protocols, and maintaining emergency preparedness plans Budgeting and Cost Control: Developing and managing the facility budget, including expense forecasting, cost control, and expenditure tracking This involves identifying cost-saving opportunities, negotiating contracts, and optimizing facility-related expenses Vendor Management: Selecting, contracting, and managing vendors and service providers for facility-related services, such as maintenance, cleaning, security, or landscaping This includes monitoring vendor performance, resolving issues, and maintaining good working relationships
Posted 4 days ago
7.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Vyuti Systems is looking for Facilities Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 4 days ago
6.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
C&W Services is looking for Facility Manager to join our dynamic team and embark on a rewarding career journey A Facility Manager is responsible for overseeing the maintenance, operation, and management of buildings, facilities, and infrastructure within an organization Their primary goal is to ensure that the facilities are well-maintained, safe, and efficient in supporting the organization's operations Here are some key responsibilities and tasks typically associated with the role of a Facility Manager:Maintenance and Repairs: Ensuring that buildings and facilities are properly maintained and in good working condition This involves developing and implementing preventive maintenance programs, scheduling repairs, and coordinating with maintenance staff or external vendors Facility Operations: Managing day-to-day operations of facilities, including security, cleaning, waste management, and utilities This may involve overseeing service contracts, managing service providers, and monitoring performance to ensure compliance with service level agreements Space Management: Optimizing the use of space within facilities, including allocation, layout, and configuration This involves assessing space requirements, planning office layouts, coordinating office moves or relocations, and ensuring efficient utilization of space Health and Safety: Ensuring compliance with health and safety regulations and standards within facilities This includes conducting safety inspections, implementing safety procedures, training staff on safety protocols, and maintaining emergency preparedness plans Budgeting and Cost Control: Developing and managing the facility budget, including expense forecasting, cost control, and expenditure tracking This involves identifying cost-saving opportunities, negotiating contracts, and optimizing facility-related expenses Vendor Management: Selecting, contracting, and managing vendors and service providers for facility-related services, such as maintenance, cleaning, security, or landscaping This includes monitoring vendor performance, resolving issues, and maintaining good working relationships
Posted 4 days ago
5.0 - 10.0 years
8 - 14 Lacs
Hyderabad
Work from Office
Roles & Responsibilities Contractor (Soft Services) Oversee housekeeping operations , ensuring cleanliness and maintenance of both interior and exterior office areas. Manage inventory and procurement of housekeeping supplies, cleaning materials, and linen. Implement and improve housekeeping systems and procedures to maintain operational standards. Coordinate with the procurement team in selecting and managing vendors for housekeeping, horticulture, pest control, and related services. Supervise and manage sports equipment and maintain recreation zones, including the gym, playroom, resting areas, and medical rooms. Ensure timely pest control activities through scheduled treatments, audits, and proactive measures. Handle horticulture management , including indoor plants, flower arrangements, and landscape upkeep. Support internal events and CSR/green initiatives through logistical planning and coordination. Conduct vendor management , including service quality monitoring, contract renewals, billing, payments, and regular review meetings. Lead people management activities, including EHS compliance, staff training, performance monitoring, rewards, and timely remuneration. Ensure compliance with statutory and regulatory guidelines in all facility-related operations. Handle Annual Maintenance Contracts (AMCs) — renewals and new agreements within specified timelines. Prepare and manage budgets and headcount projections , analyzing expenditure and monitoring utilization. Track vendor lifecycle and performance, driving continuous improvement and automation initiatives to scale for future needs. Develop and review operational reports, dashboards, and analytics to identify trends and support informed decision-making. Ensure effective assignment of responsibilities within the team and support their professional development through mentorship and training.
Posted 4 days ago
3.0 - 7.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities Oversee daily soft services operations, including housekeeping, security, pest control, landscaping, cafeteria management, front office, and waste management. Supervise and coordinate with in-house teams and outsourced vendors to ensure timely service delivery and adherence to SLAs. Conduct routine inspections of premises to ensure hygiene, cleanliness, and service quality standards. Manage rosters, attendance, and performance of housekeeping, security, and front desk personnel. Handle customer complaints and feedback related to soft services and take corrective actions promptly. Monitor inventory and supply of consumables (cleaning agents, toiletries, etc.) and ensure stock availability. Coordinate regular training for soft services staff to maintain service excellence and safety standards. Maintain reports and documentation, including checklists, inspection logs, incident reports, and vendor invoices. Ensure compliance with safety, hygiene, and facility standards as per organizational and regulatory requirements. Support in planning and execution of events, VIP visits, and audits Intersted send resumes to G.Swathi@compass-group.co.in
Posted 4 days ago
3.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Proud to be recognized as one of Forbes' America's Best Startups! Also proud to be recognized as a Most Loved Workplace! Enveda is looking for a Facilities and Environmental Health & Safety Coordinator to join our team in Hyderabad, India, The contribution you will make: We are looking for a Facilities and Environmental Health & Safety Coordinator with a demonstrated track record of supporting facility operations in a pharmaceutical research laboratory, You will oversee and manage the daily maintenance and upkeep of facilities to ensure a clean, safe, and functional environment, As a member of the Operations Team, you will report to the Manager, Operations, You get to collaborate on : Oversee facility upkeep, equipment, and vendor coordination Manage transportation, food, and office logistics Maintain facility, lab & EHS documentation and registers Ensure AMC/CAMC-based preventive maintenance Handle fixed assets & import documentation Lead Chemical Hygiene Plan (CHP) implementation Develop and enforce lab safety & emergency protocols Oversee hazardous waste disposal & environmental compliance Deliver safety training and lead inspections/audits Who will thrive in this role Bachelor's in Electrical, Electronics, or Instrumentation (02 years experience) Safety certifications (NEBOSH, IOSH, Govt Approved Diplomas) are a plus Quick learner, adaptable to dynamic environments Strong analytical & problem-solving abilities Proficient in MS Office & facility/EHS tools Excellent communication & a proactive mindset If you don't meet all of the requirements listed here, we still encourage you to apply No job description is perfect, and we might find an even more suitable opportunity that matches your experience What to expect in the interview process: HR Screen (30 minutes) Work Sample Interview (30 minutes) Technical Interview (30 minutes) Enveda Culture Interview (30 minutes) If youre passionate about innovation and impact, we encourage you to apply?even if you dont meet every requirement, Our Values: Curiosity | Agency | Journey | Charity | Unity Benefits: Culture | Medical | Block Leaves | Work-Life Harmony At Enveda, were building a place where everyone can do the best work of their life We are an equal opportunity employer and value diversity in all its forms, ????Apply now and join a team committed to shaping the future of drug discovery,
Posted 4 days ago
3.0 - 5.0 years
2 - 4 Lacs
Ernakulam
Work from Office
Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work. Major Responsibilities: To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services To discuss and assist facility manager on monthly basis on the vendor performance matrix To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions. To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person. To make facility tour and list out all such actions needed. Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team. To adhere to Policies, Processes & procedures and also the statutory documents. To adhere to SLA & KPI as agreed. To coordinate with Engineering team for any such issues that needs their help. Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments. Creates, coordinates, and facilitates business processes for maintaining accurate space information
Posted 4 days ago
4.0 - 9.0 years
4 - 7 Lacs
Pune
Work from Office
Role & responsibilities Oversee day-to-day operations of multiple residential/commercial buildings. Coordinate maintenance, repair, and renovation activities. Manage vendor contracts and supervise housekeeping, security, MEP, landscaping, and waste management teams. Monitor building systems (electrical, plumbing, elevators, HVAC, fire safety) and ensure timely servicing. Implement and ensure compliance with health, safety, and environmental regulations. Prepare budgets, control expenses, and track maintenance costs. Handle resident/client grievances and ensure timely resolution. Conduct regular facility inspections and audits. Ensure high standards of cleanliness, functionality, and customer service.
Posted 4 days ago
1.0 - 3.0 years
2 - 4 Lacs
Ernakulam
Work from Office
Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work. Major Responsibilities: To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services To discuss and assist facility manager on monthly basis on the vendor performance matrix To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions. To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person. To make facility tour and list out all such actions needed. Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team. To adhere to Policies, Processes & procedures and also the statutory documents. To adhere to SLA & KPI as agreed. To coordinate with Engineering team for any such issues that needs their help. Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments. Creates, coordinates, and facilitates business processes for maintaining accurate space information
Posted 4 days ago
1.0 - 2.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Position: Housekeeping Executive/ Senior Executive, Bengaluru Business: Property and Asset Management, Bengaluru What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables: Taking daily property rounds, coordinating with the team to close any matters related to cleaning. Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client. Schedule weekly vendor meetings to discuss on daily issues if any. Maintaining / preparing monthly attendance summary record for salary. Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. Developing and mentoring new and subordinate vendor staff Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services. Assisting in preparing and developing the documentation of standard policies and procedures Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams. Manage landscaping and gardening. Regularly brief all staff regarding their duties, designated areas of work and special instructions if any. Prepare and implement various checklists, at the frequency instructed in the suggested formats. Ensure the housekeeping staff is well groomed. Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity. Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. Take feedback - customer needs assessment and evaluation of customer satisfaction levels. Site details: You will be working on Ecoworld - Brookfield Properties, which is a Property Management , located at Bellandur, Ecoworld Campus. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Housekeeping Manager /Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You will be building, maintaining, supporting and validating performance of subordinate staff workings. You will be providing customer oriented and best in class cleaning/hygiene services. You must pay attention to detail and have excellent problem-solving skills. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction). Qualifications You will have a Degree / Diploma or relevant educational background in hotel management / hospitality with min 1-2 years of work experience preferred. Effective communication skills and customer-oriented service outlook is non-negotiable.
Posted 4 days ago
3.0 - 5.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
Required Qualifications: Bachelor's degree in Facility Management, Business Administration, or a related field Minimum of 3-5 years of experience in facility management, preferably with a focus on soft services Strong knowledge of facility management best practices, industry standards, and relevant regulations Proficiency in Microsoft Office Suite and facility management software Excellent communication and interpersonal skills Ability to manage multiple priorities and meet deadlines in a fast-paced environment Strong problem-solving and decision-making skills Fluency in English and Hindi; knowledge of Gujarati is a plus Preferred Qualifications: Professional certification in Facility Management (e.g., FMP, CFM) Experience with sustainable facility management practices and green building certifications Knowledge of health and safety regulations and compliance requirements Experience with vendor management and contract negotiations Familiarity with smart building technologies and IoT solutions in facility management Key Responsibilities: Assist in the day-to-day management of soft services, including housekeeping, security, reception, and guest services Monitor service delivery and ensure compliance with established standards and SLAs Conduct regular inspections and audits to maintain service quality and identify areas for improvement Collaborate with the Facility Manager to develop and implement innovative solutions for enhancing operational efficiency Participate in budget planning and cost control initiatives Assist in the selection, training, and supervision of soft services staff and contractors Ensure adherence to health, safety, and environmental regulations Contribute to the implementation of sustainable practices and energy-efficient solutions Prepare reports and presentations on service performance and improvement initiatives Act as a liaison between clients, service providers, and internal teams to ensure smooth communication and issue resolution
Posted 4 days ago
5.0 - 10.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Responsible for overall site management and delivery of all the SOWs under the IFM contract Manage the AMC services through the AMC vendors contracted by Sodexo Support operations by managing the Mechanical, Electrical, Plumbing installations civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment; Review the maintenance/service practices of ME Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M E installations as per the site conditions; Manage Downtime/ Breakdowns appropriately; Arrange for ad-hoc ME setups as per the client requirement from time to time Ensure the contractors follow the in-house rules at all times and the projects are handled with minimum inconvenience to the Client Assume AFM Soft Services responsibilities if need arises Responsible to handle the shifts independently on all matters assigned; Reporting: Responsible for daily reporting on M E to the Facility Manager Generate Service maintenance reports on office equipments; Generate Inventory and Purchasing of spares and consumables; Generate Downtime and breakdown incident reports Ensure the SLAs are being met without any deviation Ensure all compliances are met as per EHS, requirement Ensure Pos / Work orders, work permits are issued before starting any job Ensure power uptime 100% for critical equipments always Incidents to be reported as per the procedures and SLAs Take up and complete Energy Conservation projects and ensure targets are achieved Ensure the gap analysis reports are closed on priority Coordinate for internal modification works Coordinate for any Client visits / events Ensure compliance is 100% Validate the electricity bills and provide recommendations accordingly Provide appropriate data for MIS and any other reports as required Accountabilities Overall accountability in driving Technical operations and soft services at site Competencies : Diploma or BE in Electrical Contract Administration experience of 5 yrs or more desirable Very Good people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems 90% of SLAs are to be in green Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required
Posted 4 days ago
5.0 - 6.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
Sodexo Food Solutions India Pvt. Ltd.cesFacility Manager to join our dynamic team and embark on a rewarding career journey Maintenance and Repairs: Ensuring that buildings and facilities are properly maintained and in good working condition This involves developing and implementing preventive maintenance programs, scheduling repairs, and coordinating with maintenance staff or external vendors Facility Operations: Managing day-to-day operations of facilities, including security, cleaning, waste management, and utilities This may involve overseeing service contracts, managing service providers, and monitoring performance to ensure compliance with service level agreements Space Management: Optimizing the use of space within facilities, including allocation, layout, and configuration This involves assessing space requirements, planning office layouts, coordinating office moves or relocations, and ensuring efficient utilization of space Health and Safety: Ensuring compliance with health and safety regulations and standards within facilities This includes conducting safety inspections, implementing safety procedures, training staff on safety protocols, and maintaining emergency preparedness plans Budgeting and Cost Control: Developing and managing the facility budget, including expense forecasting, cost control, and expenditure tracking This involves identifying cost-saving opportunities, negotiating contracts, and optimizing facility-related expenses Vendor Management: Selecting, contracting, and managing vendors and service providers for facility-related services, such as maintenance, cleaning, security, or landscaping This includes monitoring vendor performance, resolving issues, and maintaining good working relationships
Posted 4 days ago
3.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Sodexo Food Solutions India Pvt. Ltd.cesFacility Executive to join our dynamic team and embark on a rewarding career journey Oversee the maintenance and operation of facilities. Ensure facilities are clean, safe, and well-maintained. Coordinate with vendors and service providers for facility-related tasks. Monitor and report on facility performance metrics. Assist in planning and implementing facility improvement projects. Maintain accurate records of facility activities and expenses. Ensure compliance with safety and quality standards. Provide training and support to facility staff.
Posted 4 days ago
1.0 - 2.0 years
1 - 2 Lacs
Guwahati, Kolkata
Work from Office
Sodexo Food Solutions India Pvt. Ltd.cesEXECUTIVE HOUSEKEEPING to join our dynamic team and embark on a rewarding career journey Managing daily Housekeeping Operations and Budgets Conduct regular inspections to ensure high standards of cleanliness and presentation Ensure that all supplies, equipment, and linens are properly managed and maintained Develop and manage the department's budget, and ensure that the department operates within established financial parameters Respond and resolve any housekeeping-related issues in a timely and professional manner
Posted 4 days ago
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