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5.0 - 10.0 years

7 - 12 Lacs

Hyderabad

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Overview The main purpose of the role is to provide architectural design governance, and technical leadership, develop and deliver customized solutions within the Salesforce Marketing Cloud platform to support critical business functions, and meet project requirements. This will be an established working model with various IT stakeholders across different business sectors. Responsibilities Work with SFMC Business Analyst, Sector Product Owner, Sector IT, and Marketing teams to transform new requirements into best practice-led Salesforce Marketing Cloud technical design. Work directly with stakeholders to design/govern highly usable, scalable, extensible, and maintainable Salesforce solutions. Create detailed level project plans and status reports Deal with ambiguous problems, take responsibility for finding solutions and drive towards simple solutions to complex problems. Troubleshoot key implementation issues and demonstrate the ability to drive to a successful resolution. Use deep business knowledge of SFMC to help assist with estimation for major new initiatives. Provide oversight to the development team (up to 5 resources) and ensure sound technical delivery of the product Design and Implement complex solutions in Email Studio, Mobile Studio, Web Studio (cloud pages), Automation Studio, Journey Builder, etc Implement integrations with other systems using SSJS and APIs Contribute to SFMC CoE building activities by creating reference architectures, common patterns, data models, and re-usable assets that empower our stakeholders to maximize business value using the breadth of the Salesforce solutions available, also harvesting knowledge from existing implementations. Evangelize and educate internal stakeholders about SFMC technology Qualifications Bachelors degree in IT, Computer Science, or equivalent 9-14 plus years of IT experience with at least 5+ years of experience with SFMC developer toolkit, including Email Studio, Mobile Studio, Advertising Studio, Web Studio, Administration, etc Bachelors Degree in Information Technology, Computer Science, MIS, Business, or similar field. Experience developing customer-facing user interfaces with Lightning Components Active SFMC Developer Certification (SFMC Admin, Email Specialist, SFMC Developer, SFMC Consultant) Experience in API Integrations using SSJS Agile delivery experience. Self-motivated and creative

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5.0 - 10.0 years

13 - 23 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

Hybrid

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Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The key responsibilities will include the following Collaborate with clients to understand their business goals, target audience, and marketing objectives. Identify opportunities for leveraging marketing automation to improve efficiency and effectiveness. Provide expert advice on selecting the most suitable B2B marketing automation platform. Gather business requirements, design process & solution for implementation of marketing automation platforms in B2B environment leveraging tools such as Microsoft Dynamics 365 Marketing CRM, Marketo, Pardot Serve as CRM solution consultant and design lead nurturing workflows, email marketing campaigns, and automated customer engagement programs Work as a BA or Lead the implementation and configuration of B2B marketing automation platforms, such as MS Dynamics 365, Marketo, Pardot Create and execute targeted email campaigns, drip sequences and monitor campaign performance metrics, including open rates, click-through rates, conversion rates, and pipeline impact Develop documentation and training materials to support ongoing platform usage and skill development. Develop knowledge of prevailing trends, financials, and operating drivers across multiple industry segments. Aside from client delivery, the selected candidate will also drive business development efforts.

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3.0 - 6.0 years

10 - 12 Lacs

Hyderabad, Bengaluru, Delhi / NCR

Hybrid

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Job Title: SFMC Production support engineer Location : PAN India (Hybrid) Experience: 3-6 years Job Responsibilities Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure Skill Requirements Must Skills Experience supporting and troubleshooting SFMC components Hands-on experience with Salesforce MDM for managing enterprise mobile devices. Ability to support device provisioning, policy enforcement, and remote troubleshooting. Knowledge of certificate-based authentication, secure app deployment, and clipboard/data protection policies. Digital Data Exchange (DDX): Experience with data integration and synchronization between SFMC, CRM, and third-party systems using DDX or similar frameworks. Ability to troubleshoot data flow issues, ensure data integrity, and support ETL processes. Familiarity with real-time data exchange protocols, API-based integrations, and compliance with data privacy regulations. Familiarity and working experience on ecommerce projects Working knowledge with ServiceNow ITSM tool Knowledge of Production Support processes and procedures. Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Nice to have Skills Good understanding of Accessibility and comfortable using dev tool bar for debugging. Have some exposure of cloud technologies Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level Role & responsibilities Preferred candidate profile

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10.0 - 14.0 years

12 - 16 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.You will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for Salesforce Marketing Cloud Expertise:In-depth knowledge and hands-on experience in configuring and utilizing Salesforce Marketing Cloud tools and features, including Journey Builder, Automation Studio, Email Studio, Content Builder, and Audience Builder.Marketing Automation Experience:Proven track record of successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics.CRM Integration:Experience in integrating Salesforce Marketing Cloud with CRM systems (e.g., Salesforce, Microsoft Dynamics) to ensure seamless data flow.AMPscript and SQL:Proficiency in AMPscripts and SQL to customize email content, create complex data filters, and perform advanced data manipulations.Team Leadership:Strong leadership skills to guide and mentor a team of SFMC developers and administrators.Problem-Solving:Ability to analyze complex technical issues, identify root causes, and propose effective solutions.Communication Skills: Excellent communication and interpersonal skills to collaborate with marketing teams, IT, and other stakeholders.Web Development:Knowledge of web development technologies (HTML, CSS, JavaScript) to create and customize landing pages and email templates.API Integrations:Understanding of API integration concepts to facilitate data exchange between SFMC and other platforms.Data Analysis and Reporting:Proficiency in data analysis and reporting tools (e.g., Tableau, Power BI) to extract insights and present performance reports.Agile Methodology:Familiarity with Agile project management methodologies to drive projects efficiently.Personalization and Segmentation:Experience in creating personalized customer experiences through advanced segmentation strategies. Roles and Responsibilities: Marketing Automation Strategy execution:Collaborate with marketing teams and project managers to understand business requirements and develop comprehensive execution/workflow for marketing automation strategies using Salesforce Marketing Cloud.Technical Leadership:Lead a team of SFMC developers and SMEs, providing technical guidance, support, and mentoring. Facilitate technical decision-making and ensure adherence to best practices and standards.SFMC Implementation:Design, configure, and implement various components of SFMC, including journeys, automation workflows, email templates, landing pages, and data extensions, while ensuring scalability and maintainability.Integration and Data Management:Oversee data integration between SFMC and other systems (e.g., CRM, CMS) to enable seamless data flow for personalized and targeted marketing campaigns.Campaign Execution:Collaborate with marketing teams to execute and optimize marketing campaigns, ensuring they are delivered effectively, on time, and meeting the desired outcomes.A/B Testing and Analytics:Utilize SFMC s analytical capabilities to set up A/B tests, track campaign performance, and provide actionable insights to improve marketing strategies.Security and Compliance:Ensure SFMC implementations adhere to data security and privacy regulations (e.g., GDPR, CCPA) and internal security policies.Troubleshooting and Issue Resolution:Act as the technical escalation point for SFMC-related issues and provide timely resolutions to maintain smooth operations.Documentation and Training:Create technical documentation, guidelines, and best practices for SFMC usage. Conduct training sessions to upskill the marketing and technical teams on SFMC functionalities.Stay Updated with SFMC Trends:Keep abreast of the latest updates, features, and trends in Salesforce Marketing Cloud to suggest innovative solutions and improvements.Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks.Complete all required reports so that accurate numbers are reported to both client and leadership. Qualification Any Graduation

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9.0 - 14.0 years

55 - 60 Lacs

Gurugram

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Job Title - GN - SONG - MT - Salesforce Marketing Cloud - Manager Management Level: 07/ Manager Location: Bangalore Must have skills: Salesforce Marketing Cloud Good to have skills: Pardot Job Summary : Practice: Strategy & Consulting Global Network Song Areas of Work: Marketing Strategy, Campaign Strategy & Design, Marketing processes, Sales/solution/Proposal Development, Next Best Action, Functional Consulting, Salesforce marketing platform ecosystem You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Roles & Responsibilities: As part of the team, you will drive the following: Design new campaign strategies and marketing plans across all channels. Conduct clients Campaign/Marketing capability assessment and provide recommendations on optimizing the Campaign/Marketing stack and develop use cases to improve utilization of the campaign ecosystem. Experience developing next best action strategies Developing business case for campaign strategies, technology solutions. Experience with value architecting. Derive insights for campaign, work on Campaign attribution and optimization strategy Define campaign Key Performance Indicators and track them throughout the campaign lifecycle Identifying marketing process improvement opportunities and re-define the processes. Lead and managed at least 1 large salesforce marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC/ Pardot/ Personalization/ Data cloud/ Salesforce Loyalty Good experience in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Strong project management skills:ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Professional & Technical Skills: Knowledge/Experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Good consulting and techno-functional experience is preferred. Excellent oral and written communication skills Stakeholder Management:Experience in working with middle to senior management levels within existing organization /client organizations. Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and /or experience in client facing roles. Ability to lead and manage small/ mid-sized teams. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Exposure to the process of developing capability. Additional Information: Overall experience of 9+ years in designing / managing marketing campaigns with at least 4-5 years of hands-on functional consulting experience preferably in Salesforce Marketing Cloud/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty implementation with deep functional, industry and client facing experience MBA from a tier 1 or 2 college. Preferably be certified in SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Experience with CRM, marketing software, channel integration, real time decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore. Ability to establish and build on working relationships effectively. Experience in managing small/ mid-sized teams. Experience in working with middle to senior management levels within existing organization /client organizations. Strong experience in shaping and driving engagements and ability to lead project teams. Qualification Experience: Minimum 9+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

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4.0 - 8.0 years

22 - 25 Lacs

Hyderabad, Bengaluru

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We are looking for a skilled SFMC Developer to join our dynamic team. The ideal candidate will have experience in Salesforce Marketing Cloud (SFMC) and will be responsible for building, managing, and optimizing campaigns and automation within the SFMC platform. This role involves collaborating with various teams to deliver high-quality solutions that meet our clients marketing needs. Key Responsibilities: - Develop and maintain email campaigns, journey builder automation, and integrations using Salesforce Marketing Cloud (SFMC). - Implement and optimize AMPscript, SQL, and HTML for dynamic content and data-driven emails. - Manage SFMC data extensions and audiences for segmentation and targeting. - Work with APIs to integrate SFMC with other Salesforce products and third-party systems. - Troubleshoot and resolve issues related to SFMC and related technologies. - Ensure that campaigns and automations are running optimally and troubleshoot issues as needed. - Lead and guide the team in SFMC development, providing mentorship and technical leadership. - Develop and implement data strategies within SFMC to support analytics and reporting needs. - Collaborate with other teams to ensure seamless integration of SFMC with other Salesforce and external platforms. Required Skills and Qualifications: - 4+ years of experience in Salesforce Marketing Cloud (SFMC) for Sr Software Engineers, 6+ years for Team Leads. - Strong experience with AMPscript, SQL, and HTML for building email campaigns and data extensions. - Knowledge of Journey Builder, Email Studio, Automation Studio, and other SFMC features. - Experience with API integrations and using APIs to connect SFMC to other systems. - Strong understanding of Salesforce CRM and its integration with SFMC. - Experience with marketing automation and email marketing strategies. - Solid understanding of data modeling and segmentation in SFMC. - Ability to troubleshoot and resolve SFMC-related issues in a timely manner. - Strong problem-solving skills and attention to detail. - Excellent communication and collaboration skills.

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1.0 - 3.0 years

3 - 7 Lacs

Mumbai

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Skill required: Marketing Operations - Quality Management Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The QA be a part of the team responsible for auditing website for various markets that deliver of marketing services to our client regarding the campaign and content management processes. Broad areas of work include:Auditing campaigns and online content for the websiteCompleting audits as per clients requirements and agreed timelinesEnsure quality and timely completion of auditsEnsure clear feedback on errors Flag risks to quality to the leads and reporting of audit resultsRole requires Digital Marketing Ads & Promotion creation/designIn Quality Management, you will be overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, quality control, and quality improvement. What are we looking for Creative DesignQuality Assurance (QA)Quality AuditingFunctional Skills: 1yr experience in content management process and campaign managementExperience in working with globally distributed teams2 years of experience in a quality process as an auditor preferably in the content management spaceTechnical Skills: Experience in content/campaign management systems like SDL Tridion, AEM,ACM,SFMC etcKnowledge/basic experience in HTML coding and CSSInterpersonal Skills: Strong Interpersonal and communication skills including ability to interact with senior members in the project board.Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required.Ability to take end-to-end ownership of audits by collaborating across teams and individuals.An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation. Roles and Responsibilities: The responsibilities / authorities include:Primary activities includeAudit requests for all types of work using standard checklistsTracking audit resultsCompleting audits based on targets and timelinesAdhere to the audit framework when conducting auditsIdentify common defects and devise measures and actions for improvementReporting audit results, feedback and progress on improvements at frequency defined by managementCoach individuals to improve their output qualityMaintain checklists versions and communicate updates to the teamOther management activitiesIdentify operational risks and issues related to current process and indicate to operationsBe flexible to work in shift hours ensuring complete overlap with markets and stakeholdersHelp in overall teams work-load by managing own deliverables and help team when required Qualification Any Graduation

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10.0 - 14.0 years

7 - 11 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Assoc Manager Qualifications: BSc/Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designDesign, implement, develop & manage Salesforce Marketing Cloud. A CRM platform that allows to create and manage marketing relationships and campaigns with customers. It is an integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and mgmt and data analysis. Custom scripting languages used to personalize landing pages, create applications, construct cross-channel templates or layouts. What are we looking for Detail orientationStrong analytical skillsAbility to establish strong client relationshipAbility to manage multiple stakeholdersCollaboration and interpersonal skillsSalesforce AdministrationSalesforce Marketing Cloud Account EngagementSalesforce Marketing Cloud Customer Data PlatformSalesforce Marketing Cloud Email StudioAgile Project Management Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BSc,Any Graduation

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires:SFMC Campaign QA"HTML and CSS:Familiarity with HTML and CSS coding for email template customization and troubleshooting rendering issues.Digital Marketing:Understanding of broader digital marketing strategies and tactics to align SFMC campaigns with overall marketing objectives.UX/UI Design:Knowledge of user experience (UX) and user interface (UI) design principles to improve the visual appeal and usability of campaign assets."You will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for Quality Assurance (QA)Quality AuditingSalesforce Marketing CloudMust Have Skills: Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of AMPscripts, SSJS personalization language along with Proficiency in SQL.Campaign Management:Experience in end-to-end campaign execution, including segmentation, audience targeting, content personalization, and journey automation.Quality Assurance:Strong attention to detail and ability to conduct rigorous testing and validation of campaign setups.Technical Troubleshooting:Proficiency in identifying and resolving technical issues related to SFMC configurations and data integration.Marketing Automation:Understanding of marketing automation principles and best practices for customer engagement and conversion.Data Analysis:Basic data analysis skills to interpret campaign performance metrics and make data-driven recommendations.Collaboration:Excellent communication skills to collaborate effectively with cross-functional teams and convey complex technical concepts to non-technical stakeholders.Requirement:Campaign Review:Conduct thorough reviews of marketing campaign requirements and specifications to understand the campaign objectives, target audience, segmentation rules, and personalization requirements.Quality Assurance Testing:Execute testing of campaign setups across different channels Email, SMS, Push, Direct mail, social, paid campaign etc., data queries, to validate the accuracy and functionality of the campaign components.Data Validation:Verify the integrity of data used in the campaigns, including audience lists, data extensions, and dynamic content personalization, to ensure that the right message is delivered to the right audience.Journey Testing:Validate customer journeys and automation workflows to ensure that subscribers progress through the intended paths and receive the appropriate messages at each stage.Compliance and Best Practices:Ensure email campaigns adhere to email marketing best practices, data privacy regulations, and anti-spam laws.Campaign Optimization:Provide insights and recommendations to optimize campaign performance, increase engagement, and achieve better conversion rates.A/B Testing:Support A/B testing efforts by setting up and validating test campaigns, Roles and Responsibilities: Documentation:Maintain comprehensive documentation of campaign testing processes, results, and issue resolutions.Collaboration:Work closely with marketing teams, project managers, data analysts, and developers to address campaign-related challenges and implement improvements.Collaborate with development team to ensure that creative build align with the campaign objectives and data build.Continuous Improvement:Stay updated with the latest SFMC features, best practices, and industry trends to enhance campaign build quality and overall marketing effectiveness.Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks.Complete all required reports so that accurate numbers are reported to both client and leadership. Qualification Any Graduation

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8.0 - 12.0 years

25 - 35 Lacs

Chennai

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Salesforce Business Systems Analyst (BSA) with experience in both SFDC (Salesforce Platform) , SFMC(Salesforce Marketing Cloud), SFCC (Salesforce Commerce Cloud) Must have strong experience in Sales Cloud, Service Cloud, Marketing Cloud, and other relevant Salesforce modules. Good experience with Salesforce's commerce solutions, including B2C Commerce, B2B Commerce, and related technologies. Strong analytical skills, including requirements gathering, process mapping, and user story writing. Excellent ability to communicate technical concepts to both technical and non-technical audiences. Ability to identify and resolve technical and business problems related to Salesforce solutions.

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4.0 - 6.0 years

6 - 10 Lacs

Hyderabad

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What you will do In this vital role you will in the Global Commercial Capabilities - C360 Campaign Excellence team, directly supports the design of the desired customer experience. The Campaign Excellence Manager brings together cross-functional collaborators to develop engaging customer experiences by integrating selected messages, formats and channels. Amgen provides a collaborative and creative culture in a company with a strong track record of innovation. Our culture encourages open dialogue and diverse views to land on the best solutions, and we help ensure our staff are equipped to excel today and tomorrow. Key Responsibilities Omnichannel Campaign Design and ownership of the Omnichannel Design toolkit The Campaign Excellence Manager is responsible for building capabilities in local brand teams to enable developing engaging omnichannel customer experiences. In this process, the Campaign Excellence Manager facilitates robust campaign design conversations by bringing in key inputs including brand strategy, customer journey leverage / intervention points, key segments with digital affinities and preferences, behavioral objectives per segment, segment-specific insights, hypotheses and drivers / barriers message and content plans. Campaign Analysis In this role, you will be responsible for analyzing the performance of marketing campaigns across various markets, looking at performance of channels and content, extracting actionable insights, and contributing to the optimization of our campaigns. The ideal candidate possesses strong analytical skills, attention to detail, and the ability to translate data into meaningful recommendations. High-level understanding of both strategic and tactical components of campaign planning, advise strategic collaborators on how to leverage marketing technology platforms such as Salesforce Marketing Cloud, VEEVA Sales CRM, Websites and 3rd Party Channel Partners (into the campaign planning process.). Workshop Facilitation Facilitate workshops using the Customer Experience design process to develop omnichannel campaigns including development of campaign objectives, target customer groups, message flows, and customer journeys. Project Management The Campaign Excellence Manager maximises the campaign design process for operational planning requests from the brand to coordinate the execution of the Customer Experience. E.g., they coordinates with brand leads to prepare campaign calendar considering other relevant events (such as medical conferences, new indications for product, etc.). Apply Agile methodologies to coordinate campaign development and deployment details with cross-functional collaborators. Campaign Execution Preparation Ensure operational readiness of campaigns with the Global Service Center, DTI (Digital Technology & Innovation), Digital Operations and Global Data and Analytics partners. Campaign Metrics (Cross-Channel Campaign Measurement & Reporting) - The Campaign Excellence Manager facilitates the definition and documentation of how the success of the campaign will be measured with the Commercial Data and Analytics Data Sciences team. The Campaign Ops Manager also facilitates the design of the Tagging Strategy to enable reporting, measurement and campaign optimization. Desired Skills Strong leadership, collaborating, and influencing skills with a demonstrated ability to achieve goals and results in a highly matrixed environment. Experience facilitating conversations and driving decisions in cross-functional settings. Strong consultative problem-solving skills. Solid understanding of metadata and tagging methodologies for effective tracking of digital marketing campaigns. Solid understanding of Marketing Automation Platforms and proficiency in defining requirements to implement in automation platforms. Direct experience with Salesforce Marketing Cloud . Able to work without guidance, take full ownership of campaigns, deal proactively with queries, present solutions, and contribute. Ability to effectively present ideas and document complex concepts and processes in both written and oral communication. Excellent interpersonal and organizational skills. Thrive in a fast-changing environment. Basic Qualifications: Doctorate Degree OR Masters degree with 4 - 6 years of experience in Campaign Management or related field OR Bachelors degree with 6 - 8 years of experience in Campaign Management or related field OR Diploma with 10 - 12 years of experience in Campaign Management, IT or related field. Preferred Qualifications: 5+ years of techno-functional experience in Digital Marketing Operations, Email marketing, SFMC ecosystem, CMS, CRM, Analytics, and Agile. Demonstrated experience with Marketing Automation platforms (SMFC certification is a plus) Good understanding of data flow and management. Experience working with Brand teams and Senior business collaborators. Also, in working on highly complex projects which involve cross-channel integration, solution designing, implementation and support. Ability to design and consult on end to end journeys involving multiple channels Strong teammate to actively coordinate with different collaborators from Amgen and Global Service Center. Ability to understand the big picture when it comes to related platforms and integrations. Ability to make data-driven decisions around digital marketing using reporting tools like Tableau. Use the latest standard methodology learning from the industry to help Customers ensure that marketing campaigns and solutions are fully integrated and fine-tuned via data-driven insights.

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0.0 - 1.0 years

1 - 6 Lacs

Kolkata

Hybrid

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Role & responsibilities Software Development . Application Development , Mobile App Dveelopment Preferred candidate profile Any Graduate Or Diploma Perks and benefits Salary / PF / ESI / Food Coupan

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8.0 - 10.0 years

11 - 18 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

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We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegenes high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Campaign Management Lead - SFMC You will be responsible for: Lead the design and implementation of scalable SFMC solutions. Develop and optimize data models, audience segmentation, and automation strategies. Work closely with marketing, sales, and IT teams to gather business requirements. Provide best practice recommendations for marketing automation. Lead and mentor SFMC developers, consultants, and administrators. Work with REST/SOAP APIs, FTPs, and external data sources. Conduct code reviews and enforce development best practices. Experience in Email, Mobile and web studio. Lead design and development of customer journeys on marketing automation platforms. Ability to understand clients business objective and come up with a good campaign plan proposal that includes various options for audience creation, journey and content. Ask right questions and help clients come up with unambiguous campaign objectives. Present information in a crisp and business friendly manner (good presentation skills PowerPoint). Collaborate with project management, content, data engineering and analytics teams in designing campaigns, finalizing assets and other operational activities. Lead and nurture a team of campaign developers while maintaining operational excellence across all email/campaign projects. Drive innovation and thought leadership in the field of marketing automation and multi-channel marketing Critically analysing campaigns and identifying gaps in technical set up. Leverage past experience and come up with robust QA processes for campaign testing. Expertise in creating meaningful cross-channel campaign performance dashboards (in SFMC, Adobe, or externally) to report integrated campaign performance Help business in deriving insights based on metrics reported in campaign dashboards Your impact: About you: Demonstrate good understanding of multi-channel marketing campaigns business processes (pharma experience would be a big plus). Is a very good communicator/articulator who is comfortable is switching between business and technical conversations. Ability to look at bigger picture (while talking to clients) and at the same time be detail-oriented (while working with internal team). Should be SME in audience management, content builder, journey builder and performance management of MCM campaign (email + other integrated channels such as Tele, Website and Social) Good understanding of domain and IP management for Email Engines. Knowledge of SPAM filters, tackling SPAM issues, Domain warm up, IP warm up, Spam filter criteria in major ESPs. Strong experience in SQL and excel is a MUST Has experience in managing a campaign execution technical team (a team of SFMC tech guys) Ability to set up campaign development and QA processes is preferred. Must have: 8 years experience towards multiple marketing automation platforms like SFMC and Adobe campaigns, Marketo, etc. Certified "SFMC Cloud Consultant". Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

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10.0 - 15.0 years

14 - 19 Lacs

Hyderabad

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We are currently seeking a Salesforce Marketing Cloud Architect to join our team in "‹"‹"‹"‹"‹"‹"‹Hyderabad, Telangana, "‹"‹"‹"‹"‹"‹"‹India. RoleSalesforce Marketing Cloud Architect Responsibilities: Serve as a trusted advisor to key stakeholders within our Enterprise clients. Ensure scalable, best-practice solutions that meet or exceed customer expectations. Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products. Identify and mitigate solution and business design risks. Build and maintain strong relationships with key stakeholders and team members. Lead overall architecture alignment and coordinate efforts across multiple architects. Collaborate with project and engagement managers to support planning and execution in partnership with the client. Oversee project vision, direction, and the review of key deliverables. Drive early solution evaluations, manage issues proactively, and engage with executive teams, engineering, and product management. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies and executive influence. Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. Support the Pre-Sales team in developing proposals, including target and transition architectures, security and compliance considerations, integration strategies, data migration plans, and implementation roadmaps. : Proven Experience: 10+ years proven experience in enterprise consulting, including implementing enterprise software solutions in the Commerce space as a lead developer or architect Salesforce certifications Marketing Architect Marketing Cloud Expertise: Salesforce Composable marketing offerings and able to shape end-to-end solutions using the Salesforce marketing platform Knowledgeable on key areas including Products, Product Catalogues & Product Items Pricing & Promotions Orders Baskets, Checkouts & Payment Methods Shipping Methods Shopper Login (SLAS) Strong knowledge on Headless Marketing concepts and design patterns Experience of Managed Runtime (fka Mobify) strongly beneficial Competence with SFCC's PWA Kit & Node JS Experience building pixel-perfect/custom front ends with React Experience with headless integration patterns including SCAPI Knowledge of DevOps best practices Knowledge of Quality Code & Code Review best practices Successful candidates will join an existing SFCC delivery team and will be expected to reuse/leverage existing build components into an expanding delivery team. Candidates will be asked to contribute to overall multi-cloud solution architectures and end-to-end business processes, whilst taking technical ownership within the SFCC domain. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS) is preferred. Extensive experience with Agile, Scrum, and Waterfall methodologies. Preferred Qualifications: Salesforce Commerce Knowledge: Knowledge in Salesforce Order Management and Salesforce B2B/D2C Commerce Salesforce Knowledge: Additional Salesforce certifications (Salesforce Administrator, Experience cloud, Experience implementing Salesforce Clouds, Multi-cloud scenarios - Sales, Service and Marketing ) Technical Familiarity: Familiarity with Salesforce"™s technical architectureAPIs, Standard and Custom Objects, APEX, AI concepts, Customer Data Platforms or Data LakesAdditional Salesforce certifications such as Marketing Cloud Consultant, Integration Architect, AI Associate, or AI Specialist. In-depth knowledge of web services, data modelling, and enterprise application integration, including experience with ESBs, ETL tools, and common integration design patterns with systems like CMS, ERP, HRIS, and data warehouses. Agile Methodology certification, such as Scaled Agile Framework (SAFe), is a plus. Roles and Responsibilities- Utilisation of relevant modules within Marketing Cloud Builder customer journeys Analytics of campaigns and making recommendations Personalisation using AMPscript Implementing SFMC Configuration beyond declarative methods (beyond point-and-click) Setting up new modules Integrating with other clouds and third-party platforms Skills required- A good level of hands-on experience with SFMC Experience using Journey Builder with the ability to build more complex journeys for common use cases. Some knowledge of AMPscript Ability to build data extensions Previous experience with integration projects Experience with SFMC Connector Good knowledge of APIs Advanced AMPscript knowledge - Email Specialist certification

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5.0 - 8.0 years

5 - 8 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

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Job description This exciting and interesting position will have the below responsibilities Architecting requirements analysis providing marketing insight in other phases across existing and identified marketing programs ensuring delivery on planned value Playing a key liaison role during technology implementation providing direction and requirements clarity and testing new and enhanced capabilities prior to release into production Being able to do requirements gathering campaign Design customer data mapping solution design development and deployment of campaign solutions Contributing to developing marketing capabilities at Mindtree Must have deep understanding of different kind of marketing programs in a multichannel Campaign and Marketing world that clients are leaning towards and how clients measure the returns on investments Must demonstrate understanding of the latest trends in the digital marketing market space including integration with mobile channel data management in the new space integration of online and offline channels and how its enables using some of the technologies Have participated in the Pre sales and or Sales support function for marketing Automation and have led large teams in either technology implementation or marketing services like projects Must Have 1 campaign management experience and hands on data management experience for customer data 2 Must exhibit a through conceptual understanding of the entire marketing promotions process capabilities that support these using one of the above mentioned Technology stack 3 Worked on at least two full lifecycle of campaign management or MRM projects SFMC Adobe Campaign other digital marketing tools 4 Must have clear understanding and preferable working experience across digital channels NBA Next Best Action event based campaign triggers Real time marketing 5 Overall understanding of marketing cloud data architecture model Understanding of SAP IP warming social studio and Advertising studio knowledge 6 Must have adequate knowledge on Journey builder Content builder Contact builder Audience builder and Automation email studio Mobile connect REST and SOAP API Integration with 3rd party data 7 Send management Segmentation and reporting Integration with microsite and salesforce AB testing RMM AMP script cloud pages landing pages Smart capture knowledge on HTML and CSS lead management account configuration AMP script Dynamic content custom reports trigger send knowledge on Agile scrum 8 Should be able to gather requirement effectively and provide best practices and solution to client can work independently to deliver end product Good to Have 1 Develop proposals of technical solutions including recommendations on selection architecture licensing configuration sizing and scalability 2 Have worked on any other Custom or packaged Campaign Management product 3 Front end Development using HTML CSS 4 Good SQL skills and experience with Customer data management 5 Administration and installation skills on any one of the marketing Technologies 6 Exposure to advanced Digital marketing skills like Personalization using AEM Autonomy etc SEM SEO DMP and exposure to third party ad exchanges 7 Understanding of 2nd party and 3rd party data sources and how to integrate it in a multichannel Campaign set up 8 JavaScript XML Web services and SOAP Calls and other Integration Technologies like REST using APIs etc used in integration of Marketing platforms 9 Solution architecture capabilities and understanding of the cloud based platforms and how they integrate interface with the rest of the Marketing CRM eco system

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0.0 - 1.0 years

1 - 6 Lacs

Kolkata, Bengaluru, Greater Noida

Hybrid

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Role & responsibilities Software Development . Application Development , Mobile App Dveelopment Preferred candidate profile Any Graduate Or Diploma Perks and benefits Salary / PF / ESI / Food Coupan

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14.0 - 23.0 years

10 - 20 Lacs

Bengaluru

Hybrid

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Hi, We are hiring with one of the leading organization at Bangalore for the role of Salesforce Marketing Cloud Specialist. Exp - 14+ Yrs Job Location - Bangalore Job Mode - Hybrid Ctc - Best in the industry Please find below the Job Description: Key Responsibilities: Salesforce Marketing Cloud Expertise: Design and manage multi-channel campaigns using Email Studio, Journey Builder, and Automation Studio. Create data-driven marketing strategies with robust segmentation and personalization. Build, test, and optimize dynamic content for targeted campaigns. Monitor and analyze campaign performance to provide actionable insights and recommendations. SQL & Data Management: Utilize SQL for querying and managing data extensions within SFMC. Ensure data integrity and create custom reports to support marketing objectives. Collaborate with data teams to synchronize and streamline data flows between systems. Automation & Integration: Develop automated workflows and marketing journeys to enhance efficiency. Integrate SFMC with other tools and platforms, including Salesforce CRM and third-party applications. Implement and maintain API-based connections to support advanced campaign functionality. Strategic Collaboration: Partner with marketing and sales teams to align SFMC capabilities with business goals. Provide training and support for internal teams to maximize platform utilization. Stay up-to-date with SFMC developments and best practices to drive innovation. Essential Skills: Expertise in Salesforce Marketing Cloud (certifications such as Email Specialist or Marketing Cloud Consultant are highly preferred). Strong knowledge of SQL for data management and reporting. Proven ability to create and optimize automated marketing workflows. Familiarity with other SFMC tools like Audience Builder, Social Studio, or Advertising Studio is a plus. Additional Skills: Basic understanding of Salesforce Commerce Cloud and its integration with SFMC. Strong analytical and problem-solving skills with a focus on ROI-driven marketing. Excellent communication and collaboration abilities. If interested kindly share your resume @ nupur.tyagi@mounttalent.com

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2.0 - 3.0 years

2 - 5 Lacs

Chennai

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Perficient India is looking for ATC-SFMC Developer-LPL to join our dynamic team and embark on a rewarding career journey Solution Design: Collaborate with stakeholders, including marketing teams, to understand business requirements and translate them into technical solutions within the Salesforce Marketing Cloud platform Design data models, workflows, and automation processes to support marketing campaigns and initiatives Development and Customization: Develop and customize SFMC solutions using the available tools, including Email Studio, Journey Builder, Automation Studio, Content Builder, and other SFMC modules Create and configure email templates, landing pages, forms, and mobile push notifications Data Integration: Integrate SFMC with other systems, such as CRM platforms, data warehouses, or external APIs, to ensure seamless data flow and synchronization Design and implement data imports, exports, and data transformations to support targeted marketing campaigns and personalization efforts Automation and Workflows: Build and manage automation processes within SFMC to streamline marketing operations and campaign execution Configure triggered emails, drip campaigns, customer journeys, and event-based communications using Journey Builder and Automation Studio Audience Segmentation and Personalization: Implement audience segmentation strategies within SFMC based on customer data and preferences Leverage data extensions, contact builder, and audience builder to create targeted segments for personalized marketing communications Troubleshooting and Issue Resolution: Identify and troubleshoot technical issues or errors within SFMC solutions Collaborate with cross-functional teams, including Salesforce administrators, developers, and marketing teams, to resolve issues and ensure smooth system operation

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7.0 - 12.0 years

10 - 20 Lacs

Navi Mumbai

Hybrid

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Position: Associate Manager - Email Marketing No. of Positions: 1 About WebMD: Headquartered in El Segundo, Calif., Internet Brands is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The companys award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the companys continued growth. Internet Brands is a portfolio company of KKR and Temasek. WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD, Medscape®, CME Circle®, Medpulse®, eMedicine®, MedicineNet®, theheart.org®, and RxList® are among the trademarks of WebMD Health Corp. or its subsidiaries. For Company details, visit our website: www.webmd.com / www.internetbrands.com All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status Education: Bachelors degree in marketing, Management Information Systems or Computer Science Experience: 5+ years Work Timings: 2pm to 11pm Position Requirement: We are seeking a highly skilled and strategic Associate Manager - Email Marketing Operations to lead and optimize our email marketing initiatives. This role demands extensive experience with Salesforce Marketing Cloud (SFMC) or similar platforms, proficiency in SQL, and a strong ability to translate complex business needs into actionable technical solutions. The ideal candidate will excel in cross-functional collaboration, process optimization, and team leadership, driving efficiency and effectiveness across all email marketing operations. Advanced experience with Salesforce Marketing Cloud (SFMC) or similar email platforms. Expertise in creating solutions using SQL queries, automations, and data flows. Proficiency in project management systems (e.g., Workfront, JIRA, YouTrack) for workflow management and task tracking. Excellent communication skills with the ability to clearly convey complex information to stakeholders. Proven ability to translate business needs into comprehensive requirement documents for technical teams. Experience in identifying business gaps and implementing scalable, automated solutions to enhance productivity. Ability to multitask in a fast-paced environment, demonstrating responsibility and results-driven focus. Experience in leading teams, resolving conflicts, and conducting team meetings. Experience in handling hiring and appraisal meetings is a plus. Comfortable taking on roles as both a people manager and individual contributor when necessary. Preferred Qualifications: Experience with email deliverability best practices and monitoring KPI data trends to identify and address potential issues. Familiarity with quality assurance/control processes and coordinating updates with responsible teams. Ability to communicate effectively with senior management regarding project timelines, risks, and expected launch dates. Experience in identifying training opportunities and updating documentation as needed. This role offers an exciting opportunity for a seasoned email marketing professional to lead and innovate within a dynamic team. If you are passionate about leveraging email marketing to drive business growth and enhance customer relationships, we encourage you to apply. Role & Responsibilities: Process Optimization and Documentation: Design and implement reusable and scalable solutions to document business rules, product requirements, and work instructions. Identify operational gaps and develop automated solutions to drive productivity and efficiency. Advanced Data Management and Automation: Utilize advanced SQL queries, automations, and data flows within SFMC to create scalable and efficient marketing solutions. Manage data extensions and integrations to ensure seamless data synchronization across platforms. Stakeholder Communication and Requirement Translation: Act as a liaison between business stakeholders and technical teams, effectively translating business needs into detailed requirement documents. Ensure clear communication of project timelines, risks, and expectations to senior management and cross-functional teams. Project and Workflow Management: Utilize project management tools such as Workfront, JIRA, or YouTrack to oversee project workflows, task tracking, and resource allocation. Coordinate with responsible teams to address quality assurance/control needs and gaps, updating processes as necessary. Team Leadership and Development: Lead and mentor a team of email marketing professionals, fostering a culture of continuous learning and upskilling. Manage team performance, conduct regular feedback sessions, and handle hiring and appraisal processes. Maintain work balance among different teams and prioritize tasks during high-volume phases. Performance Analysis and Reporting: Analyze key performance indicators (KPIs) related to email deliverability and engagement, identifying trends and potential issues. Provide regular reports on team and individual performance, offering insights and recommendations for improvement.

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6.0 - 10.0 years

0 - 1 Lacs

Hyderabad

Hybrid

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Job Summary: We are seeking an experienced Salesforce Marketing Cloud Developer to join our Salesforce marketing cloud technology team. In this role, you will be responsible for developing and implementing Marketing Cloud solutions to support our digital marketing strategies, campaign automation, and customer journeys. You will collaborate with marketing, data, and IT teams to build personalized, data-driven communications that enhance customer engagement and drive business growth. Key Responsibilities: Design, develop, and deploy campaigns using Salesforce Marketing Cloud (SFMC) including Email Studio, Journey Builder, Automation Studio, Mobile Studio, and Advertising Studio. Write and optimize AMPscript, SSJS (Server-Side JavaScript), and SQL queries for dynamic content, personalization, and segmentation. Integrate SFMC with Salesforce CRM and third-party systems using APIs and Connectors . Manage subscriber data and implement data extensions, audience segmentation, and marketing automation strategies. Collaborate with marketing stakeholders to understand campaign requirements and translate them into scalable technical solutions. Monitor campaign performance and troubleshoot technical issues. Implement and enforce best practices related to email deliverability, CAN-SPAM compliance, and data privacy. Document technical specifications, workflows, and development processes. Required Qualifications: Bachelor's degree in Computer Science, Marketing, Information Technology, or related field. 4+ years of hands-on experience with Salesforce Marketing Cloud . Proficiency in AMPscript , SSJS , SQL , and HTML/CSS for email development. Experience with Journey Builder , Automation Studio , and Email Studio . Strong understanding of relational databases and data architecture within Marketing Cloud. Experience integrating Marketing Cloud with Salesforce CRM and external platforms using REST/SOAP APIs. Excellent problem-solving skills and attention to detail. Strong communication skills with the ability to translate complex technical concepts into simple business terms. Preferred Qualifications: Salesforce Marketing Cloud Developer certification. Experience with CDP (Customer Data Platform) , Datorama , or Interaction Studio . Familiarity with agile methodologies and tools like Jira or Confluence. Knowledge of marketing analytics and KPIs.

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3.0 - 7.0 years

8 - 12 Lacs

Bengaluru

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JD - QA resource with exp in Salesforce Marketing cloud and some programming experience basically testing needs and some email templates build potentially. Testing will be for tables and data in Snowflakes and SFMC testing.

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Experience - 5+Years Location - Bangalore : Python Full stack Developer - with expertise in Angular, React, JavaScript, Python Web Development frameworks (Django & Flask) and SQL. Good to have SFMC dev knowledge is plus. Perks & Benefits: Health and WellnessHealthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & FamilyComprehensive benefits for you and your loved ones, ensuring well-being. Growth MindsetContinuous learning opportunities to stay ahead in your field. Dynamic & InclusiveVibrant culture fostering collaboration, creativity, and belonging. Career LadderInternal promotions and clear path for advancement. Recognition & RewardsCelebrate your achievements and contributions. Work-Life HarmonyFlexible arrangements to balance your commitments.

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3.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Job description Bangalore, India Job category Commercial Marketing Department - Commercial GBS- Omnichannel Ops, MES Are you an expert in marketing automationDo you have experience in executing multichannel campaignsWe are looking for a Sr. Associate Marketing Automation Manager to join our team in the Commercial & Corporate Affairs department at Novo Nordisk. If you are ready for a new challenge, read on and apply today for a life-changing career. The Position As a Senior Associate Marketing Automation Manager, you will be responsible for Build and execute Multichannel campaigns on SFMC to engage our customers effectively. Manage stakeholders and collaborate with cross-functional teams. Master the local data model to ensure accurate and targeted marketing efforts. Be the subject matter expert in multichannel execution, providing guidance on campaign optimization. Demonstrate independence and decision-making skills to drive successful marketing automation initiatives. Qualifications To be successful in this role, you should have the following qualifications Bachelor s Degree or Above preferably in Computer Engineering. Proven track record of executing end to end campaigns from creating segment, to building email and journeys on SFMC in a similar sized company for at least 3 years . Experience working with SMS and WhatsApp based campaigns would be a value add. Strong communication and collaboration skills, able to translate marketing requirements into functional campaigns. Experience as a Business Analyst is a plus. Proficient in data management, building data extensions and preparing data for importing/uploading. Familiarity with AMPscript and HTML. Self-motivated with strong attention to detail, focused on delivering the best possible experience for our customers. Ability to work in a fast-paced, results-oriented climate, collaborating across functional areas and multiple locations. Proven analytical and problem-solving skills. Shift timings are 12 PM to 8.30 PM. About the department The Commercial GBS department is responsible for creating insights to launch a product, market intelligence, forecasting, multichannel customer engagement planning, and global brand strategy and tactics. Our team consists of professionals in project management, brand management, brand communications, and life cycle management of products. Located at our headquarters, this fast-paced and dynamic department plays a crucial role in driving the success of our business. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we re working toward something bigger than ourselves, and it s a collective effort. Join us! Together, we go further. Together, we re life changing. Contact To submit your application, please upload your CV online (click on Apply and follow the instructions). Apply Now! 30th Mar 2025. Disclaimer It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we re life changing. Print job Send to e-mail Related jobs

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5.0 - 10.0 years

4 - 8 Lacs

Mumbai

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Key Roles and Responsibilities: Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 100% quality Be accountable for building integrations with internal and external apps on the platform Work closely with data engineering team to build data integrations scalable into and out of the platform Leverage on Salesforce Marketing Cloud tools and scripting language to deliver scalable, responsive, best in class email templates with highly dynamic and personalized content Manage Automations in Salesforce Marketing Cloud to ensure that all schedules are executed correctly and debug any failures Build responsive web cloud pages for use cases such as landing pages, survey forms and campaign products Be responsible for creating a robust testing process prior to releasing new features/scripts and fixing bugs/fine-tuning features continuously Monitor data streams for latency and quality issues Exposure of creating solutions based on campaign requirements Exposure to create email campaigns using content builder in SFMC AMP Scripting for dynamic builds. Advanced knowledge of HTML, CSS, and Media queries to assist in custom coding. Should know about building block-based designs using the content builder Should know building multi-channel journeys in SFMC Should be well versed in creating and updating data extensions Working knowledge of Automation Studio Good knowledge of SQL queries Technical Skills: 5+ years of hands on experience working on Salesforce Marketing cloud Computer engineer and/or hands on experience writing code in HTML, CSS, SQL and Javascript/AMPScript/Similar scripting language for any other Marketing automation platform Extensive knowledge of Marketing Cloud functionalities including AMPscript, Email Studio, Automation Studio, Journey Builder, Cloud Pages, Contact Builder and Content Builder. Experience building applications and innovative email templates on the platform that drive business KPIs Ability to analyze the campaign requirements and suggest the type of DE and logic that needs to be used Needs to understand the database structure to come up with exception handling while amp scripting Fundamentally curious and always tinkering and exploring new tech

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5.0 - 10.0 years

2 - 6 Lacs

Mumbai

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APM Key Roles and Responsibilities: Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 100% quality Be accountable for building integrations with internal and external apps on the platform Work closely with data engineering team to build data integrations scalable into and out of the platform Leverage on Salesforce Marketing Cloud tools and scripting language to deliver scalable, responsive, best in class email templates with highly dynamic and personalized content Manage Automations in Salesforce Marketing Cloud to ensure that all schedules are executed correctly and debug any failures Build responsive web cloud pages for use cases such as landing pages, survey forms and campaign products Be responsible for creating a robust testing process prior to releasing new features/scripts and fixing bugs/fine-tuning features continuously Monitor data streams for latency and quality issues Exposure of creating solutions based on campaign requirements Exposure to create email campaigns using content builder in SFMC AMP Scripting for dynamic builds. Advanced knowledge of HTML, CSS, and Media queries to assist in custom coding. Should know about building block-based designs using the content builder Should know building multi-channel journeys in SFMC Should be well versed in creating and updating data extensions Working knowledge of Automation Studio Good knowledge of SQL queries Technial Skills: 5+ years of hands on experience working on Salesforce Marketing cloud Computer engineer and/or hands on experience writing code in HTML, CSS, SQL and Javascript/AMPScript/Similar scripting language for any other Marketing automation platform Extensive knowledge of Marketing Cloud functionalities including AMPscript, Email Studio, Automation Studio, Journey Builder, Cloud Pages, Contact Builder and Content Builder. Experience building applications and innovative email templates on the platform that drive business KPIs Ability to analyze the campaign requirements and suggest the type of DE and logic that needs to be used Needs to understand the database structure to come up with exception handling while amp scripting Fundamentally curious and always tinkering and exploring new tech

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