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Service Desk/Technical Support Engineer - F2F Interview on 18th Jun

Service Desk/Technical Support Engineer - F2F Interview on 18th Jun

Happiest Minds Technologies

4 - 6 years

3 - 6 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

Global Customer Service Desk SCCM ITIL Active Directory o365 IT Service Desk Ticketing Tools MS Outlook Voice Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Please share your updated CV to: dhanunjaya.p.m@happiestminds.com Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management Preferred candidate profile Please share your updated CV to: dhanunjaya.p.m@happiestminds.com Looking for Immediate Joiners and who are willing to work in 24/7 Rotational Shifts 4-6 Yrs of Relevant Experience Very Good Communication Skills Required Who are handled Global Customers with both Voice and Technical Support Work Location: Electronic City, Phase-1 Interview Location and Office Location: Electronic City, Phase-1

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Happiest Minds Technologies

IT Services and IT Consulting

Bengaluru Karnataka

5001-10000 Employees

486 Jobs

Key People

Ashok Soota

Executive Chairman
Nitin Achyut

CEO
Ramalingam Subramanian

CFO

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Service Desk/Technical Support Engineer - F2F Interview on 18th Jun