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8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
We are seeking a talented and experienced Lead Software Engineer to spearhead the design and development of cutting-edge web applications built on the MERN stack (MongoDB, Express.js, React.js, Node.js) and Nest.js/Next.js frameworks. As a technical leader, you will collaborate with cross-functional teams to deliver exceptional web solutions while mentoring developers and fostering a high-performance development culture. Join our team to embark on exciting projects where creativity meets technical excellence! Responsibilities 8-13 years of professional experience with a strong focus on React.js and Node.js 5+ years of experience with JavaScript At least 1 year of relevant leadership experience Strong proficiency in JavaScript (including ES6+), TypeScript, and front-end frameworks like React.js Expertise in HTML, CSS, and JavaScript combined with experience in tools like Webpack, Gulp, and Babel Proficiency in building and maintaining server-side applications and RESTful APIs using Node.js Knowledge of functional and object-oriented programming principles Hands-on experience in React state management using tools like Redux Practical expertise with Next.js and Nest.js frameworks Capability to write maintainable unit tests Competency in code versioning tools like Git Requirements Experience with GraphQL and Apollo
Posted 1 day ago
130.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Job Profile Summary Expert responsible for developing and administering solutions that meet system expectations relative to scalability, performance, fault tolerance, usability, and data integrity for the Information Security Operations and Architecture function. This position will collaborate extensively with business, technology, risk and other corporate teams to establish and strengthen adoption of security by design. We operate within a complex landscape driven by client expectations and the diverse needs that comes with operating in countries across the globe. This role is part of the Information Security organization, aligning to Business Information Security Officer (BISO) for Asset Servicing and Chief Operating Office. This role will report to the BISO who reports to the Global Chief Information Security Officer (CISO). Responsibilities Works with management and the architecture team to develop the security strategy and plan and ensures objectives are met. Provides leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication. Participate in Architecture Review Boards and help teams create secure design. Evaluates proposals to determine if proposed security solutions effectively address enterprise requirements. Displays a balanced, cross-functional perspective, constantly liaising with the business to improve efficiency, effectiveness and productivity. Work with Enterprise Security Architecture team to develop Security blueprints and patterns. Good understanding of vulnerability management. Interfaces frequently with information security industry groups to stay abreast of emerging security trends. Focus of role is on execution of strategic direction of business function activities. Identifies alternative functional security strategies to balance organizational IT security concerns and business requirements. Description Guides the development, specification and communication of application or infrastructure architectures used by business or application systems. Security architect primarily focused on technologies related to authentication, authorization, access management, governance, controls, regulatory requirements etc. As a key member of Workforce authorization and authentication team this candidate will play a vital role in ensuring the secure and compliant implementation of various solutions (Hybrid and Cloud). Provides extensive, in-depth, technical consultation to the clients, partners, and IT Management to develop plans and directions to assure the integration of corporate business area requirements. Thoroughly understands decision process issues of technology choice, such as design, data security, client server communication, etc. Evaluates and selects from existing and emerging technologies those options best fitting business/project needs Promotes sharing of expertise through consulting, presentations, and documentations, etc. Experienced, functional expert with technical and/or business knowledge and functional expertise Carries out complex initiatives involving multiple disciplines and/or ambiguous projects Displays a balanced, cross-functional perspective, liaising with the business to help improve efficiency, effectiveness, and productivity Qualifications Knowledge of network architecture concepts including topology, protocols, components and the application of Defense-In-Depth principles Ten years of experience in the Information Security roles preferred; wide range of technical experience across multiple Cyber Security domains. Five years of experience as a Security Architect In-depth knowledge and experience on Entra ID, EPM, Sentinel, Azure, M365, AWS Security is required Excellent communication skills with the ability to convey complex technical and non-technical concepts in verbal products & excellent writing skills Thoroughly understands and provides solutions considering Security technology choices, such as design, protocols support, secrets management, data security, client server communication, token handling, Session management, credential vaulting, OIDC/ OAuth flows, Okta usage and implementations, authorization patterns, identity federation, cloud architectures, cryptography, cloud native services, cloud security etc. Good understanding of Cloud Infrastructure Entitlement Management solution (CIEM) to ensure continuous improvement in Security Posture by providing consultations to application teams Exposure to API Management, Firewalls, DLP, VPNs, DNS, Azure Defender, MCAS, Sentinel, WAFs, Application Gateways, NSGs, App Proxy, Radius clusters, CDN etc. Deep understanding of Applications security, OWASP standards, security best practices, browser compatibilities/storages/cookies Displays a balanced, cross-functional perspective under information security, liaising with other towers and business to help improve Security centric designs Strong knowledge on Identities management on Azure AD with OAuth, OIDC, SAML, SSO, MFA, Conditional access policies, MFA, Kerberos, LDAP, Identity Federations etc. Strong knowledge of: Security architecture patterns, requirements, and security controls; Security controls like Authentication, Authorization, Data Security, IAM; Threat modeling frameworks and methodologies Secure code reviews and utilizing outputs Common frameworks and standards such as CRI and NIST Knowledge of penetration testing tools and techniques (e.g., metasploit, neosploit, etc.) Working With Us As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Posted 1 day ago
14.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are seeking a highly skilled and motivated Solution Architect with expertise in Java Full Stack and AWS to lead and deliver innovative solutions across complex finance and risk domain projects. This role will require a strong mix of technical expertise, leadership, and strategic vision to design scalable, efficient software systems and oversee their successful implementation. Responsibilities Lead the design and architecture of scalable, high-transaction volume systems in the financial and risk domains Develop end-to-end architectural solutions for general ledger consolidation and migration to Oracle Collaborate with product leaders to ensure technical solutions align with business goals Oversee the creation of high-level architecture documents and detailed system design documentation (SDDs) Architect global-scale backend microservices using Java, Spring, and Spring Boot Guide teams in adopting cloud-native practices using AWS, PCF, and Kubernetes Provide technical mentorship to software engineering teams Partner with Agile teams to deliver continuous improvements and meet market demands Build prototypes and proof-of-concepts for complex business challenges Drive governance for technology decisions, ensuring alignment with organizational goals Advocate for technical excellence and long-term maintainability of systems Communicate effectively with both technical and non-technical stakeholders Requirements More than 14 years of experience in product engineering and solution architecture, with a strong foundation in Computer Science principles Background in designing scalable systems for financial institutions, ideally in finance and risk, ledger migration, or regulated industries Expertise in Java, Spring, and Spring Boot for designing backend microservices Proficiency with web technologies like HTML5, CSS, JavaScript, and modern front-end frameworks such as React or Angular Competency in storage technologies including PostgreSQL or SQL Server at large-scale implementations Knowledge of cloud-native technologies and platforms, including AWS, PCF, and Kubernetes Capability to operate effectively in Agile environments with a focus on continuous delivery Skills in fostering collaboration and knowledge sharing across teams Showcase of building solutions that meet global scalability and uptime requirements Familiarity with solving high-stakes technical problems through hands-on prototyping Nice to have Familiarity with Java, J2EE, and microservices architecture, along with RESTful APIs Background in Spring frameworks like Spring Data, Spring Batch, Spring REST, Spring Cloud, or AOP Understanding of API design best practices and associated tooling Qualifications in cloud and DevOps architecture, with a focus on AWS or Azure Skills in working with NoSQL databases alongside relational databases like PostgreSQL
Posted 1 day ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are seeking a talented and experienced Senior Software Engineer with expertise in C++ and computer graphics to join our innovative team. In this role, you will work on the design, development, and optimization of advanced 3D visualization and rendering technologies, pushing the boundaries of performance, scalability, and usability. If you thrive in a challenging and collaborative environment, we would love to hear from you! Responsibilities Perform complex analysis, design, development, testing, and debugging of 3D visualization web applications Design, develop, and test full 'vertical' visualization features - back-end computation and rendering, data management and storage, and front-end client-side streaming Use expertise and tools, including distributed computing, object-oriented programming, scalable parallel computing, visualization, C++, graphics, and WebGL Understand, maintain, and extend C++ code that transforms a Finite Element Mesh into a read-optimized polygon rendering mesh Use 3rd party commercial APIs to compose a compressed H.264 video stream from the server-side render format Troubleshoot, debug, and test C++ engine code, C# Web API service code, and client-side JavaScript web pages that comprise the vertical visualization stack Develop a test strategy for validating the functionality of graphics rendering code Fix security vulnerabilities within the prescribed timelines Work as part of a team maintaining and developing new enhancements Perform periodic upgrades of the technology stack Perform technical design and reviews within the team Participate in various Scrum ceremonies and meetings Requirements 5-9 years of experience in software development 4+ years of experience with C++ software development and architecture, including test methods, performance, scalability, usability, and security Development experience on the Linux operating system and familiarity with tools like CMake Deep knowledge of computer graphics with experience using OpenGL, OpenInventor, nVidia NDX, Unity, or similar visualization frameworks Background in distributed computing, scalable parallel computing, and object-oriented programming Proficiency in developing, debugging, and optimizing C++ software for 3D graphics engines Expertise in large-scale hierarchical data formats such as HDF, with a focus on IO-bound performance and scaling concerns Familiarity with Slurm and Singularity Container for distributed computing Experience with web sockets and streaming compressed video (H.264) between a rendering server and distributed web clients Understanding of security testing tools, including CodeQL, SonarQube, Dependabot, Mend, and Inviciti Flexibility to work in both Linux and Windows environments Ability to independently solve complex problems while collaborating as a team player
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are seeking a skilled and motivated Senior Software Engineer to lead the development and delivery of high-quality software solutions. As a key member of our team, you will be responsible for designing, optimizing, and deploying robust applications while collaborating closely with cross-functional teams to drive innovation and excellence. Responsibilities Analyze and gather requirements to design optimal software solutions Oversee application development using Python to ensure proper coding practices and performance Build and maintain reliable database designs optimized for PostgreSQL and MS SQL Server Lead the integration and deployment pipeline with GitHub Actions to uphold CI/CD standards Collaborate with Agile teams to enforce Scrum principles and ensure efficient project workflows Enhance front-end capabilities using ReactJS where necessary to align with business needs Ensure the integrity and consistency of the software throughout its lifecycle Provide technical leadership to uphold best practices and maintain application stability Troubleshoot and resolve performance issues in databases and applications Drive innovation and identify improvement opportunities across software solutions Requirements Proficiency in Python for developing robust, scalable applications Expertise in PostgreSQL and MS SQL Server for database management and optimization Hands-on experience with GitHub Actions for automation and CI/CD implementation Strong background in Scrum and Agile methodologies for project management Skills in ReactJS for efficient front-end contribution and support Nice to have Familiarity with additional front-end frameworks for diverse development needs Understanding of DevOps concepts to enhance CI/CD and automation practices Knowledge of advanced database performance tuning techniques
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are searching for a highly skilled and motivated Software Engineer specializing in Java Full-Stack development with Angular expertise to join our dynamic team. This role offers the opportunity to work on cutting-edge technologies, build robust and scalable applications, and contribute to full software development lifecycle activities. Join us and play a pivotal role in delivering cutting-edge, full-stack software solutions to create meaningful user experiences! Responsibilities Design, develop, and maintain scalable web applications using Java 8, Spring, Spring Boot, and Angular Build and integrate REST APIs and microservices to enable seamless communication between systems Write clean, maintainable, and efficient code following best practices and design patterns Develop unit tests using JUnit to ensure code quality and reliability Implement user interfaces using HTML, CSS, and JavaScript with Angular to deliver intuitive and responsive designs Collaborate with cross-functional teams to troubleshoot, debug, and resolve application issues Optimize applications for maximum speed, scalability, and performance Manage and deploy code changes through CI/CD pipelines using common automation tools Proactively identify and address technical challenges in both development and production environments Stay up-to-date with emerging technologies and apply them to ongoing projects when relevant Requirements 3 to 5 years of professional experience in software engineering, including at least 3 years of experience with Java Expertise in Java 8, Spring, and Spring Boot for back-end development Proficiency in front-end programming with Angular, JavaScript, HTML, and CSS Familiarity with REST API development and microservices architecture Background in using PostgreSQL or Oracle databases effectively for data storage and retrieval Competency in testing frameworks like JUnit to ensure reliable code Experience with CI/CD pipelines and associated tools for streamlined development workflows Understanding of programming design patterns and best practices for scalable software solutions Flexibility to work with both server-side and client-side technologies as needed Strong communication skills to work collaboratively within a team Attention to detail and a focus on delivering high-quality, efficient code Nice to have Showcase of experience with React in addition to Angular for front-end flexibility Familiarity with cloud development principles for web and mobile applications Capability to resolve complex technical issues in production with innovative approaches Technologies Java 8 Spring Spring Boot REST API PostgreSQL/Oracle JUnit Angular or ReactJS JavaScript HTML CSS Microservices CI/CD pipelines
Posted 1 day ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Description and Requirements "At BMC trust is not just a word - it's a way of life!" Hybrid Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The IZOT product line includes BMC’s Intelligent Z Optimization & Transformation products, which help the world’s largest companies to monitor and manage their mainframe systems. The modernization of mainframe is the beating heart of our product line, and we achieve this goal by developing products that improve the developer experience, the mainframe integration, the speed of application development, the quality of the code and the applications’ security, while reducing operational costs and risks. We acquired several companies along the way, and we continue to grow, innovate, and perfect our solutions on an ongoing basis. BMC is seeking an enthusiastic and dynamic Full Stack Developer to join the IMS Data Management R&D team. In this role, you will be responsible for development and maintenance of software products under the guidance of experts. The IZOT IMS Data Management R&D team is involved in the development and maintenance of world class solutions that help the biggest global organizations across all major domains in efficiently managing their IMS environment which hold humongous amounts of data and manage their workloads to keep their business applications available, scalable, and reliable. We are seeking a highly skilled and innovative Product Developer to join our team. We are looking for a developer who can think big and apply the design thinking process to tackle longstanding challenges in delivering simple, elegant solutions to complex, technology-focused needs for large organizations. The role requires a good knowledge of product domain, the Agile software development methodology and the process involved in product development and maintenance. To ensure you’re set up for success, you will bring the following skillset & experience: 3-5 years of experience designing interactive user experiences for technology products that serve med-large customer bases Experience in front-end development technologies (JavaScript, HTML5, CSS, Bootstrap) Experience with Angular 2+ version is a must Solid hands-on technical skills in Core Java and multi-threading Problem solving using data structures and algorithms Strong Object Oriented application design and development Strong knowledge and experience with various DBMS (SQL Server, Oracle, DB2) Experience with Jira/Agile development and source code management tools like GIT or ISPW Expertise / familiarity in developing various type of scripts for effective use of popular test automation and DevOps tools like Jenkins, Selenium, RFT, UFT etc Understanding of UX design standards and best practices. Proficiency prototyping interactive designs using a variety of design tools and technologies Strong analytical, communication and interpersonal skills. Strong understanding and working knowledge of the software development process. Whilst these are nice to have, our team can help you develop in the following skills: Understanding of AI/ML, Gen AI technologies Exposure to IT Service Management, ITIL, and operations within Enterprise IT support teams. CA-DNP Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,725,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Posted 1 day ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TransUnion's Job Applicant Privacy Notice What We'll Bring The Major Incident Commander and Problem Manager will work as part of the Operations Management function. The role will act as Incident Commander, partnering with DevOps, SRE teams, and Service Owners during Major Incidents to triage and mitigate service impacting events as quickly as possible and then progress the same through the Problem Management lifecycle. What You'll Bring Key Responsibilities: Incident Management: The primary function of a Principal Major Incident Manager is to direct Subject Matter Experts (SMEs) and Service(s) leaders to restore service as quickly as possible during Major Incidents while keeping accurate and timely data on the progress of such incidents and keeping senior leaders, stakeholders, and end users updated. Responsible to escalate to service teams, senior management, and exec leaders to ensure appropriate awareness, engagement, and focus. Produces accurate and timely communications tailored to relevant audiences (Senior Leaders and internal Stakeholders). Build and evolve the practice of Incident Management across GTDA, developing processes and systems to leverage the related metrics to identify and drive process and procedural improvements globally. Problem Management: Leads and/or participates in Post Incident Review and Problem Management meetings with key stakeholders and service owners to review events and opportunities for ongoing improvement. Conducts major problem investigations, driving the identification of root causes and ensuring the implementation of permanent fixes. Collaborates with DevOps and SRE teams to analyze incident trends, identifying patterns and underlying issues to prevent future incidents. Drives the implementation of problem management best practices and continuous improvement initiatives across the organization. Utilizes root cause analysis methods and frameworks such as the Five Whys, Fishbone (Ishikawa) Diagrams, Failure Modes and Effects Analysis (FMEA), and Kepner-Tregoe Problem Analysis. General Responsibilities: Applies ITIL (Information Technology Infrastructure Library) best practices for incident problem management to ensure systematic and structured processes. Monitors and evaluates high-level service and infrastructure dashboards and takes action to address identified anomalies. Qualifications Impact You'll Make: Bachelor’s degree or higher in Computer Science / Information Systems or a related field / work environment. Strong leadership, project planning, communication, and execution skills with the ability to lead by influence rather than reporting line during and after Major Incidents that have the potential for significant business impact, remaining calm, professional, and focused in high-pressure situations. Ability to communicate complex technical issues clearly and effectively to non-technical stakeholders and executive leadership. Strong proficiency and experience in technical troubleshooting, with broad expertise in core infrastructure technologies both cloud and on-premise (e.g. server, compute, storage, network, authentication, databases). Understanding of cloud-native tools and architectures, such as Kubernetes, Docker, and microservices Familiarity with Site Reliability Engineering (SRE) principals and practices, including service level indicators, service level objectives, and error budgets. Experience with monitoring and observability tools like Prometheus, Grafana, or Splunk to track system performance and identify issues. Knowledge of IaC tools like Terraform, CloudFormation, or Ansible Expert with root cause analysis methods and frameworks such as the Five Whys, Fishbone (Ishikawa) Diagrams, FMEA, and Kepner-Tregoe Problem Analysis. Experienced user of a trouble ticketing system (BMC Remedy, JIRA Service Management, or similar). Requirements Flexibility to work within a “Follow the Sun” global shift ROTA, covering local daytime hours, including holidays and weekends, on a rotational basis. Ability to be “on-call” as part of an on-call rotation shared across all team members. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Advisor, IT Support
Posted 1 day ago
3.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
Remote
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Posted 1 day ago
6.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Summary We are seeking a skilled and motivated Software Engineer with over 6 years of experience to design, build, test, and maintain core PrismHR software applications that power our customer-facing businesses. You will work with internal product teams and stakeholders to gather requirements and translate them into technical specifications. As part of this high-performing team, you will adhere to established best practices for code management and technical specifications, perform code and security reviews, conduct integration testing, and implement existing DevOps procedures. Job Responsibilities: Solution Design and Implementation: Create efficient and logical solution designs for clients. Understand the benefits of various design methodologies and object-oriented environments. Recognize system deficiencies and implement effective solutions. Coding Standards And Peer Reviews: Communicate and enforce coding standards, conducting peer reviews and working collaboratively with others. Perform code and security reviews, ensuring adherence to best practices. Development: Seek and participate in development opportunities beyond required training. Contribute to a collaborative and innovative team environment. Collaboration And Communication: Work with internal product teams and stakeholders to gather requirements and translate them into technical specifications. Utilize strong team and interpersonal communication skills to foster a collaborative work environment. Technical And DevOps Procedures: Implement existing DevOps procedures, ensuring smooth integration and deployment. Perform integration testing to ensure seamless functionality. Additional Skills: Core Competencies: 7+ years of experience with C# and its use in object-oriented programming (OOP) methodologies. 7+ years of experience with the ASP.NET framework technology, including ASP.NET Core. 5+ years of experience with front-end JS component libraries, such as Angular, React, or Vue (Angular preferred). 7+ years of experience in SQL database development, including Microsoft SQL Server and T-SQL. Technical Expertise: Experience working with Azure serverless technologies like Function and Logic Apps. Strong knowledge of the implementation of REST and other API technologies. Experience with modern front-end web development, including HTML5, CSS3, JS, or TypeScript. Software methodology experience in Agile methodologies such as Scrum, Kanban, XP, and others. Preferred Qualifications: Additional experience with Syncfusion components is preferred but not required. Experience with all Microsoft Azure technologies, including the API gateway, Azure SQL, and Azure App Services.
Posted 1 day ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
TransUnion's Job Applicant Privacy Notice What We'll Bring The Major Incident Commander and Problem Manager will work as part of the Operations Management function. The role will act as Incident Commander, partnering with DevOps, SRE teams, and Service Owners during Major Incidents to triage and mitigate service impacting events as quickly as possible and then progress the same through the Problem Management lifecycle. What You'll Bring Key Responsibilities: Incident Management: The primary function of a Principal Major Incident Manager is to direct Subject Matter Experts (SMEs) and Service(s) leaders to restore service as quickly as possible during Major Incidents while keeping accurate and timely data on the progress of such incidents and keeping senior leaders, stakeholders, and end users updated. Responsible to escalate to service teams, senior management, and exec leaders to ensure appropriate awareness, engagement, and focus. Produces accurate and timely communications tailored to relevant audiences (Senior Leaders and internal Stakeholders). Build and evolve the practice of Incident Management across GTDA, developing processes and systems to leverage the related metrics to identify and drive process and procedural improvements globally. Problem Management: Leads and/or participates in Post Incident Review and Problem Management meetings with key stakeholders and service owners to review events and opportunities for ongoing improvement. Conducts major problem investigations, driving the identification of root causes and ensuring the implementation of permanent fixes. Collaborates with DevOps and SRE teams to analyze incident trends, identifying patterns and underlying issues to prevent future incidents. Drives the implementation of problem management best practices and continuous improvement initiatives across the organization. Utilizes root cause analysis methods and frameworks such as the Five Whys, Fishbone (Ishikawa) Diagrams, Failure Modes and Effects Analysis (FMEA), and Kepner-Tregoe Problem Analysis. General Responsibilities: Applies ITIL (Information Technology Infrastructure Library) best practices for incident problem management to ensure systematic and structured processes. Monitors and evaluates high-level service and infrastructure dashboards and takes action to address identified anomalies. Qualifications Impact You'll Make: Bachelor’s degree or higher in Computer Science / Information Systems or a related field / work environment. Strong leadership, project planning, communication, and execution skills with the ability to lead by influence rather than reporting line during and after Major Incidents that have the potential for significant business impact, remaining calm, professional, and focused in high-pressure situations. Ability to communicate complex technical issues clearly and effectively to non-technical stakeholders and executive leadership. Strong proficiency and experience in technical troubleshooting, with broad expertise in core infrastructure technologies both cloud and on-premise (e.g. server, compute, storage, network, authentication, databases). Understanding of cloud-native tools and architectures, such as Kubernetes, Docker, and microservices Familiarity with Site Reliability Engineering (SRE) principals and practices, including service level indicators, service level objectives, and error budgets. Experience with monitoring and observability tools like Prometheus, Grafana, or Splunk to track system performance and identify issues. Knowledge of IaC tools like Terraform, CloudFormation, or Ansible Expert with root cause analysis methods and frameworks such as the Five Whys, Fishbone (Ishikawa) Diagrams, FMEA, and Kepner-Tregoe Problem Analysis. Experienced user of a trouble ticketing system (BMC Remedy, JIRA Service Management, or similar). Requirements Flexibility to work within a “Follow the Sun” global shift ROTA, covering local daytime hours, including holidays and weekends, on a rotational basis. Ability to be “on-call” as part of an on-call rotation shared across all team members. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Advisor, IT Support
Posted 1 day ago
3.0 years
0 Lacs
Thane, Maharashtra, India
Remote
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Windows Server Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
7.0 years
0 Lacs
Greater Hyderabad Area
Remote
Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. Basic Qualifications 7+ years' experience in automation testing of APIs and QA manual testing. Expertise in smoke, integration, regression & UAT testing. Expertise in test automation frameworks, test planning and execution using Java, JavaScript, Postman, Newman, Cucumber, JMeter & Selenium(BDD). Highly Experienced in building test strategies for UI, APIs, and service layer for highly transactional systems. Experience working with teams using Agile methodologies, demonstrated ability to quickly reproduce, diagnose and trouble shoot complex problems. Understanding of lean and agile methods of software delivery and the principles and practices of BDD, ATDD and TDD. Experience using databases – e.g., SQL (MS SQL Server, Oracle) or NoSQL Experience using cloud technologies (GCP, Azure, AWS) Experience in SCM technologies such as Git, SVN Preferred Qualifications Proven communication, collaboration, reporting, analytical and problem-solving skills. Ability to understand technical specifications and analyse log files, experience in designing and building test tools and systems. Strong analytical skills in assessing user, functional, and technical requirements and identifying high risk and key test areas Exhibits strong leadership qualities including excellent judgment, high standards, can dive deep and remain in touch with business details, drives innovation and delivers results. EEO Statement Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.
Posted 1 day ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Sound experience in Windows Server platforms and business applications. Experience in Windows Active Directory Services and IIS. Adequate knowledge in SQL and Exchange server. Knowledge of PowerShell and .Net would be an added advantage. Good understanding of Operating System and Networking Technologies. Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory , LDAP and SQL Server. Experience in one or more of these areas desirable MCSE, MCSD certifications Customer handling experience on technical issues Ability to work through ambiguity and independently when other. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
We are hiring for one the IT product-based company Job Title: - Senior Quality Engineer Exp-5+ years Location: - Gurgaon/Pune Work Mode: - Hybrid Skills: - Automation Testing/Selenium/C#/Postman Job Description What you will bring 5+ years of experience in working as an automation QA Engineer or Analyst in an Agile environment Expertise with all aspects of software testing including functional, exploratory and regression testing Experience with test automation using Selenium, SpecFlow BDD Framework, or similar test automation framework or toolset Basic understanding of coding practices ( .Net/C# and object oriented principles) Basic SQL skills and experience in using SQL Server Management Studio or similar software application Experience in testing web services (API’s) using SoapUI, Postman or a similar tool Knowledge of Agile, Scrum methodologies and experience with Scaled Agile Framework (SAFe) using Agile Central / Jira or similar tool is a plus Ability to adapt quickly to new technologies, processes and changing priorities Demonstrated success in delivering deployments/releases on-time with quality Understanding of and experience in supporting continuous integration/continuous deployment Collaboration skills to gather input and then experiment with available solutions to validate assumptions and feasibility A team oriented mind set An enthusiastic, can-do attitude, problem solving skills and a relentless improvement mindset Excellent organizational and time management skills Travel required: None What we would like to see Testing with security in mind and Experience with security testing tools is a plus Experience with performance testing using JMeter or similar tool is a plus Excellent verbal and written communication skills, with the ability to present information within a public setting Experience in the healthcare industry Basic understanding of Azure
Posted 1 day ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
C1X AdTech Private Limited is a global technology company Our mission is to empower enterprise clients with the smartest marketing platform, enabling seamless integration with our personalization engines and delivering cross-channel marketing capabilities. We are dedicated to enhancing customer engagement and experiences while focusing on increasing Lifetime Value (LTV) through consistent messaging across all channels. We are a world-class engineering team that encompasses front end (UI), back end (API / Java), and Big Data engineering to deliver compelling products. As a DevOps engineer, you will be responsible for managing our infrastructure, supporting development pipelines, and ensuring system reliability and also responsible for automating deployment processes, maintaining server environments, monitoring system performance, and supporting engineering operations across the development lifecycle. Objectives: Design and manage scalable, cloud-native infrastructure using GCP services, Kubernetes, and Argo CD for high-availability applications. Implement and monitor observability tools (Elasticsearch, Logstash, Kibana) to provide full system visibility and support performance tuning. Enable real-time data streaming and processing pipelines using Apache Kafka and GCP DataProc. Automate CI/CD pipelines using GitHub Actions and Argo CD for faster, secure, and auditable releases across dev and production environments. Responsibilities Build, manage, and monitor Kubernetes clusters and containerized workloads using GKE and Argo CD. Design and maintain CI/CD pipelines using GitHub Actions integrated with GitOps practices and Argo CD. Configure and maintain real-time data pipelines using Apache Kafka and GCP DataProc. Manage logging and observability infrastructure using Elasticsearch, Logstash, and Kibana (ELK stack). Set up and secure GCP services including Artifact Registry, Compute Engine, Cloud Storage, VPC, and IAM. Implement caching and session stores using Redis to optimize performance and scalability. Monitor system health, availability, and performance with tools like Prometheus, Grafana, and ELK. Collaborate with development and QA teams to streamline deployment processes and environment stability. Automate infrastructure provisioning and configuration using Bash, Python, or Terraform. Maintain backup, failover, and recovery strategies for production environments. Qualifications Bachelor's degree in Computer Science, Engineering, or a related technical field. 4–8 years of experience in DevOps, Cloud Infrastructure, or Site Reliability Engineering. Strong experience with Google Cloud Platform (GCP) services including GKE, IAM, VPC, Artifact Registry, and DataProc. Hands-on with Kubernetes, Argo CD, and GitHub Actions for CI/CD workflows. Proficiency with Apache Kafka for real-time data streaming. Experience managing ELK Stack (Elasticsearch, Logstash, Kibana) in production. Working knowledge of Redis and its role in distributed caching and session management. Skilled in scripting/automation using Bash, Python, Terraform, etc. Solid understanding of containerization, infrastructure-as-code, and system monitoring. Familiarity with cloud security, IAM policies, and audit/compliance best practices.
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Core competencies, knowledge and experience: Good Telecom background/Knowledge. Apache,Tomcat,Unix Shell Script Observability-as-code Pearl Scripting SQL Python,Splunk BMC Remedy or Jira PL/SQL, Cloud Computing (AWS) Informix Database ,Checking firewall/open file/port closure/open issues with respect to Tomcat server troubleshooting Role Purpose To ensure the availability and performance of our application portfolio, toolset, and platform, as well as helping to drive improvements and enhancements at scale. Roles And Responsibilities Problem solving and result oriented attitude. Design applications and infrastructure with special focus on security, availability, scalability, and maintainability Implement error handling and self-healing Automate all standard operational processes with the target of zero-touch operations. Build, maintain, and collaborate on future ready platforms with the customer in mind Ensure environment stability, resilience, and performance Create and improve delivery- and stability- focused tooling across a range of languages and environments Manage e2e availability and performance of the mission critical systems Checking firewall/open file/port closure/open issues with respect to Tomcat server troubleshooting VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
TransUnion's Job Applicant Privacy Notice What We'll Bring The Major Incident Commander and Problem Manager will work as part of the Operations Management function. The role will act as Incident Commander, partnering with DevOps, SRE teams, and Service Owners during Major Incidents to triage and mitigate service impacting events as quickly as possible and then progress the same through the Problem Management lifecycle. What You'll Bring Key Responsibilities: Incident Management: The primary function of a Principal Major Incident Manager is to direct Subject Matter Experts (SMEs) and Service(s) leaders to restore service as quickly as possible during Major Incidents while keeping accurate and timely data on the progress of such incidents and keeping senior leaders, stakeholders, and end users updated. Responsible to escalate to service teams, senior management, and exec leaders to ensure appropriate awareness, engagement, and focus. Produces accurate and timely communications tailored to relevant audiences (Senior Leaders and internal Stakeholders). Build and evolve the practice of Incident Management across GTDA, developing processes and systems to leverage the related metrics to identify and drive process and procedural improvements globally. Problem Management: Leads and/or participates in Post Incident Review and Problem Management meetings with key stakeholders and service owners to review events and opportunities for ongoing improvement. Conducts major problem investigations, driving the identification of root causes and ensuring the implementation of permanent fixes. Collaborates with DevOps and SRE teams to analyze incident trends, identifying patterns and underlying issues to prevent future incidents. Drives the implementation of problem management best practices and continuous improvement initiatives across the organization. Utilizes root cause analysis methods and frameworks such as the Five Whys, Fishbone (Ishikawa) Diagrams, Failure Modes and Effects Analysis (FMEA), and Kepner-Tregoe Problem Analysis. General Responsibilities: Applies ITIL (Information Technology Infrastructure Library) best practices for incident problem management to ensure systematic and structured processes. Monitors and evaluates high-level service and infrastructure dashboards and takes action to address identified anomalies. Qualifications Impact You'll Make: Bachelor’s degree or higher in Computer Science / Information Systems or a related field / work environment. Strong leadership, project planning, communication, and execution skills with the ability to lead by influence rather than reporting line during and after Major Incidents that have the potential for significant business impact, remaining calm, professional, and focused in high-pressure situations. Ability to communicate complex technical issues clearly and effectively to non-technical stakeholders and executive leadership. Strong proficiency and experience in technical troubleshooting, with broad expertise in core infrastructure technologies both cloud and on-premise (e.g. server, compute, storage, network, authentication, databases). Understanding of cloud-native tools and architectures, such as Kubernetes, Docker, and microservices Familiarity with Site Reliability Engineering (SRE) principals and practices, including service level indicators, service level objectives, and error budgets. Experience with monitoring and observability tools like Prometheus, Grafana, or Splunk to track system performance and identify issues. Knowledge of IaC tools like Terraform, CloudFormation, or Ansible Expert with root cause analysis methods and frameworks such as the Five Whys, Fishbone (Ishikawa) Diagrams, FMEA, and Kepner-Tregoe Problem Analysis. Experienced user of a trouble ticketing system (BMC Remedy, JIRA Service Management, or similar). Requirements Flexibility to work within a “Follow the Sun” global shift ROTA, covering local daytime hours, including holidays and weekends, on a rotational basis. Ability to be “on-call” as part of an on-call rotation shared across all team members. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Advisor, IT Support
Posted 1 day ago
3.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Description Who we are : Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada ,Poland, Greece, India and Montevideo . Position Summary As a member of the IT Support Team, the role is focused on diagnosing and resolving end-user PC/Applications problems, and fulfilling IT support related requests, for the Etraveli team globally. The job includes receiving, prioritizing, documenting, and actively resolving end user support and helpdesk requests. The role focuses heavily on providing excellent customer service. The candidate must be capable of processing a high volume of work and achieving successful resolution of a wide variety of issues in a timely manner. Job Responsibilities Windows operating system installation and configuration, support and maintenance including user account and machine account maintenance on Windows servers Hardware installation, maintenance, and repair including desktop PCs, laptops, tablets, smartphones, and peripherals Network Connectivity Support (Basic Connectivity Support for all End-User Devices - Wired and Wireless) Basic understanding of VDI, Virtual machine, Terminal pc/applications, thin clients. Manage IT asset inventory and documentation. End user support through remote tools. Manage support on IT services desk ticketing tools and maintain SLA. Applications users account management support. Respond to customer's calls, emails, Support tickets and act accordingly regarding issues. Monitoring Server & client performance, Alerts, logs and provide possible solutions. Monitor & maintain network-related activities including LAN and WAN. Any other assignment was given by the Department Head/Designee. Take care of user onboarding and offboarding for IT related tasks. Requirements Strong troubleshooting, diagnosing skills to resolve technical issues. 3-5 years of experience in a similar role. Knowledge of computer hardware and network troubleshooting. Great analytical and problem-solving skills help in resolving the issue faster. Should have knowledge of any IT support/Service desk tool (Ex. Jira, Zendesk). Understanding of Basic applications and tools like MS office, PDF, File archive, backup tools, email, O365/G-suite. Good knowledge of Windows Server and Active Directory. Good verbal and written communication skills. Understanding of basic networking concepts like LAN, WAN, Router, switches, APs, etc. Ability to learn and work on changing technologies. Qualification: Graduation + Any Technical certification (MCP, MCSC, MCSA, Linux, Hardware and Networking)
Posted 1 day ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Title: Data Analyst Job Grade (refer to JE) Manager 1 / Manager 2 Function: IT Sub-function: Power BI, MS Fabric, Azure Cloud Manager’s Job Label: G9A Location: Sun House, Mumbai Key Responsibilities At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary: As a Data Visualization Analyst, a person should be passionate about Analytics and its use in extracting insights from data. This role is required to develop corporate visualization solutions derived from multiple data sources using state-of-the-art tools to enable insight and decision-making at various levels. As a data and analytics developer, a person will play a key role in working on projects that may span a broad range of systems, providing subject matter support and technical inputs. A person should have experience in MS Power Platform / fabric, Tableau, Qlik with focus on report design, data model design, best practices, administration, report design, mashup design, mobility application and have good understanding of visualization aspects. A person should have experience in multiple sources system connectivity. Ex: SAP, Cloud applications, Oracle, APIs, RDBMS etc. Handling BI/Analytical requirements at SUN Pharma Global. The resource will work with IT and Business team on the new developments, enhancements & support requirements. Key Responsibilities: A professional at this position level has the following responsibilities. Around 5 years of experience in data and analytics platform and technology with strong fundamental knowledge on visualization aspects. Mandatory Skills: Power BI , Tableau , Strong knowledge of SAP and Non-SAP Connectors and source system mapping, Basic of design principles and analytical capabilities, Admin Good To Have Skills: Basic knowledge on SAP BW4HANA, SAP ERP, Azure , Cloud APIs and RDBMS systems. Duties & Responsibilities: Experienced in developing dashboard wireframes. Experienced in Microsoft Power platform and tableau development & administration. Experienced in complex data model design with data and analytics tool using SAP and Non-SAP sources. Experience in report development Experience in roles and authorizations Extensively worked with business users on data and analytics requirement gathering and KPI design. Excellent team player, interfacing across business and technical groups and ability to work independently and highly motivated. Exceptional ability to quickly master new concepts and applications. Experienced in Client End User training for domestic and international clients. Analytics & Reporting: Support & Enhancement of available report & dashboard Participate in full development lifecycle from system design, development, and testing and production implementation following best practice Extract, transform and load data from multiple sources into required data warehouse Perform data and systems analysis to translate business needs into technical piece Troubleshoot issues with existing data model and dashboards Modify existing reports & dashboards creating the next major release that incorporates new features from user feedback Handle the system administration, upgrade, migration and authorizations Create new dashboards from scratch based on requirements provided from Business Analysts and end users. Perform initial QA tests on dashboard changes comparing old versions to new versions. Help gather requirements from the users guiding them to the right decisions by getting to the real business requirements Build knowledge repository with IT team members & Power users Monitor and address data quality issues. Create and maintain technical & functional design documentation Adhere to and help set standards for design and coding, source control and documentation Designing authorization matrix Created complex Dashboard using Info chart, Icons, Check Box Group, Grid Layout & others components in MS Fabric Resolving the complex issues which are arising during the developing the dashboard Server sizing & performance tuning Travel Estimate As per project need Job Scope Internal Interactions (within the organization) With Business Project stakeholders External Interactions (outside the organization) With SMEs , CoEs , Project teams Job Requirements Educational Qualification BSc.IT, BSc.CS, BE. Specific Certification Good to have – Power BI , Fabric Experience Around 5 years Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).
Posted 1 day ago
0.0 years
0 - 0 Lacs
Chandigarh, Chandigarh
On-site
We’re looking for friendly, reliable, and energetic service staff who are passionate about good food, great service, and creating memorable guest experiences. Role: Taking customer orders with a smile Serving food and drinks efficiently Ensuring cleanliness and hygiene Making guests feel welcome and comfortable Assisting in daily café operations You Are: Warm, polite, and people-focused Quick on your feet Detail-oriented and organized A team player with good communication skills Prior experience is a plus, but not necessary Location: Chandigarh Time: 2:30pm - 11:30pm Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person
Posted 1 day ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
About DataNimbus At DataNimbus, we are on a mission to redefine how organizations leverage Data and AI to drive growth, innovation, and efficiency. Our pioneering products, such as DataNimbus Designer (a cloud-native ETL designer), datanimbus.io (a comprehensive data and integration platform), FinHub.ai (payment modernization platform) empower businesses to simplify complex workflows, adopt cutting-edge technology, and achieve sustainable scalability. With headquarters in the U.S. and offices in India and Canada, DataNimbus operates globally, fostering a culture of responsible innovation, adaptability, and customer-centricity . We pride ourselves on being a trusted partner for customers navigating the complexities of Data+AI and payment modernization. Why Join DataNimbus? At DataNimbus, we believe in shaping a sustainable, AI-driven future while offering an environment that prioritizes learning, innovation, and growth . Our core values—Customer-Centricity, Simplicity, Curiosity, Responsibility, and Adaptability—are the foundation of our workplace, ensuring every team member can make a meaningful impact. Joining DataNimbus means being part of a dynamic team where you can: Work with cutting-edge technologies and revolutionize workflows in Data+AI solutions. Contribute to solutions that are trusted by global businesses for their scalability, security, and efficiency. Grow personally and professionally in a culture that values curiosity and continuous learning. If you're passionate about innovation, ready to solve complex challenges with simplicity, and eager to make a difference, DataNimbus is the place for you. Key Responsibilities: Design, develop, and manage SSIS packages for ETL and data integration tasks. (These are existing and new) Create and optimize stored procedures in MySQL to support application and reporting needs. Monitor and troubleshoot data workflows and jobs in BAU environments. (This is BAU and may need support on existing jobs, data) Provide timely production support, including root cause analysis and fix deployment. Collaborate with stakeholders (IT, Data primarily but Product teams may be involved) to understand and deliver data needs. Maintain clear documentation of data processes, job logic, and dependencies. Must-Have Skills: 4+ years of hands-on experience in SSIS (SQL Server Integration Services) and MySQL stored procedures, views, and query optimization Proficient in writing and tuning complex SQL queries Experience supporting production systems and BAU operations Comfortable working independently in a remote-first environment Interested? Send in your CV to careers@datanimbus.com ASAP!
Posted 1 day ago
170.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Area(s) of responsibility About Us Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Develop and maintain integration solutions using WebMethods platform. Analyze business and technical requirements to create scalable integration designs. Collaborate with cross-functional teams to ensure seamless data flow across systems. Develop services using WebMethods Integration Server, Trading Networks, Universal Messaging, and API Gateway. Create and maintain technical documentation for integration processes and interfaces. Monitor, troubleshoot, and resolve integration issues in development and production environments. Perform regular system maintenance, upgrades, and performance tuning. Ensure data integrity, security, and compliance across all integrations. Mandatory Skills 4–8 years of hands-on experience with WebMethods development. Strong knowledge of WebMethods components: Integration Server, Designer, Trading Networks, Universal Messaging, and API Gateway. Proficiency in Java, XML, XSLT, and web services (SOAP/REST). Experience with EDI standards (ANSI X12, EDIFACT) and communication protocols (AS2, SFTP, HTTP/S). Solid understanding of integration patterns and enterprise service bus (ESB) concepts. Strong problem-solving and debugging skills in complex integration environments. Ability to work independently and in a team-oriented environment. Excellent communication and documentation skills. Additional Skills Exposure to WebMethods IO and hybrid integration architectures. Familiarity with agile development methodologies and DevOps practices. Experience with cloud platforms like AWS or Azure. Knowledge of API management and microservices architecture.
Posted 1 day ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Role Overview We are looking for a hard-working and enthusiastic Senior QA Engineer to join our dynamic team. If you have a passion for detail and quality assurance beyond closed system testing, and if you have coding knowledge using automation tools and backend testing, particularly ETL, we want to hear from you! This is an excellent opportunity for someone with release management experience who is committed to delivering quality products from start to finish. Your role will be critical in ensuring the seamless and successful execution of our projects. Join us at the Hyderabad International Tech Park, where innovation meets excellence, and be part of a global tech community that supports your growth and development. Key Responsibilities Write test cases at the beginning of a sprint to ensure clarity and comprehensive coverage of all functionalities. Conduct end-to-end regression testing of applications to guarantee flawless performance and stability. Develop and maintain automation test scripts, with a preference for Microsoft Playwright, to improve testing efficiency. Collaborate closely with product development teams and product owners to understand requirements and develop test scenarios for all production-related issues, ensuring smooth and successful implementations. Collaborate with the QA team to complete functional, regression, UI, and unit tests across different browsers and mobile devices, while strictly adhering to quality standards. Communicate effectively, prioritize tasks, track test execution, and manage defects and issues, recommending corrective actions as necessary. Provide mentorship and support to offshore teams, ensuring consistency and quality in testing practices. Conduct knowledge transfer sessions, perform demos for collaborators, and keep the team informed of progress and updates. Collaborate with development teams and database administrators to identify system deficiencies and bring up issues for timely resolution. Manage multiple testing assignments simultaneously, demonstrating outstanding organizational skills and a passion for software quality. Bring energy, creativity, and a team-oriented approach to all tasks and projects. Innovate continuously, seeking to exceed expectations and deliver world-class results. Possess strong communication skills, both written and verbal, to effectively interact with all collaborators. Proficiencies Strong communication, interpersonal, and presentation skills for interacting with team members, collaborators, customers, and partners. Demonstrated ability to work and adapt in a fast-paced environment, showing flexibility and resilience. Flexible working schedule with a strong sense of ownership over application platforms. Outstanding logical thinking and problem-solving abilities, essential for planning new initiatives and troubleshooting. Strong organizational skills with the ability to prioritize and manage multiple tasks to ensure on-schedule delivery. Self-starter, capable of working independently with minimal supervision, demonstrating competence and initiative. Required Technology Skills 5+ years of experience with quality assurance and testing life cycle activities and deliverables. Proficiency in SQL, .NET, web services, and API integrations. Familiarity with programming languages such as JavaScript for troubleshooting front-end issues with web applications. Experience with automation frameworks, specifically Selenium and Microsoft Playwright on .NET or Java. Proficiency with Gherkin and BDD frameworks. Demonstrated experience applying test automation in functional, acceptance, load, and integration testing. Hands-on experience with Agile frameworks and tools, including Azure DevOps ADO) and DevOps pipelines. Experience with completing and troubleshooting backend processes using Microsoft SQL Server and Microsoft Fabric. Relevant experience with ETL and data warehouse testing. Proficiency in API testing. Strong familiarity with Microsoft tools and their application in testing environments. Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar. Location Hyderabad, International Tech Park Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow. Fill in the form, we will contact you...
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