Senior Travel Consultant

Job Opening: Travel Consultant
Location: Mahavir Travel
Industry: Travel & Tourism

We are looking for a knowledgeable and experienced Senior Travel Consultant to join our team at Mahavir Travel. The ideal candidate will be responsible for planning and managing personalised travel Air and Hotel booking tailored to each client’s preferences, schedule, and budget.

In this role, you'll be expected to provide expert guidance and recommendations on domestic and international travel options—including flights, accommodation, local experiences, and other travel services. Strong communication skills and the ability to resolve travel-related issues promptly are essential for success in this role.

If you have a passion for travel, enjoy crafting memorable experiences, and excel in customer service, we invite you to apply. We are an inclusive employer that values diversity and welcomes candidates from all backgrounds.

Key Responsibilities:

• Understand clients’ travel goals and create customized itineraries based on their preferences and budgets.
• Coordinate end-to-end travel services including ticketing, hotel bookings, transportation, and medical requirements.
• Maintain accurate records of bookings, payments, and invoices in a timely manner.
• Stay informed on travel trends, safety protocols, and destination-specific regulations by attending relevant industry events.
• Provide exceptional service while planning and booking leisure or business travel.
• Maintain strong relationships with clients, travel vendors, and industry partners.
• Communicate effectively with clients to resolve queries or issues before, during, or after travel.
• Clearly explain cancellation policies, refund procedures, and any applicable penalties.
• Negotiate with travel service providers to secure competitive pricing.
• Contribute to marketing and promotional efforts to promote travel services.

Required Qualifications:

• Bachelor’s degree in hospitality, tourism, or a related discipline.
• Prior experience in a similar role, with a strong record in customer service.
• Detail-oriented with strong organizational and time-management skills.
• Excellent interpersonal and communication skills.
• Proficient in researching and preparing both domestic and international travel plans.
• Ability to work in a fast-paced environment and manage multiple bookings simultaneously.
• Fluency in English & Hindi.

Preferred Skills and Certifications:

• A strong passion for travel and dedication to exceptional customer service.

Job Type: Full-time

Pay: ₹8,086.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person

Application Deadline: 31/07/2025
Expected Start Date: 01/08/2025