Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Hyderabad
>
IntouchCX
>
Senior Systems Specialist (Windows)

Senior Systems Specialist (Windows)

IntouchCX

5 - 10 years

7 - 11 Lacs

Hyderabad

Posted:2 days ago| Platform:

Apply

Skills Required

hp data protector disaster recovery protocols sql server aws css ajax jquery sql docker database management automation tools java active directory gcp linux asp.net html mysql mvc c# ms sql database vmware documentation javascript angular msql php

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Job

IntouchCX is a global company with over 20,000 employees worldwide. We provide innovative and transformative customer support for some of the biggest brands in various industries with almost 30k+ users globally.

Were tech savvy and pride ourselves on our ability to deliver the best service to our customers. As we grow our team, were looking for people who can thrive in a fast-paced, entrepreneurial environment.

If you value collaboration, diversity, and flexibility, the Senior Systems Specialist role at IntouchCX could be perfect for you!

Reporting to the Manager of System Engineering, the Senior Systems Specialist will be our go-to person for the department. You will respond to a variety of issues, preventing your day from ever being boring or routine, and work with people from across the company on a daily basis.

As Senior Systems Specialist (Windows), You Will

Manage and maintain server environments based on Microsoft technologies
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues working closely with business units and clients
Provide documentation and technical specifications to IT staff and other departments for planning and implementing new deployments or upgrades of IT infrastructure
Perform or administer regular backup operations, system patches, and reports; implement appropriate processes for data protection, disaster recovery planning activities and documentation, and failover procedures
Review for capacity, storage planning, and database performance
Optimize and improve existing server infrastructure deployments, and take ownership of planning new expansions / project implementations against current utilization and expected growth
Design and implement solutions as requested by business and stakeholders, including research into various options available
Participate in information security monitoring, incident management, and investigations as required under direction of the Information Security department
Participate in after hours on-call support rotation
Travel when required
Design and architect solutions to meet real business and user needs
Focus on planning, designing, and implementing future solutions
Define and document how to operationalize things that are designed and deployed in a useful and repeatable SOP that makes everyones lives easier (especially your own)

As Senior Systems Specialist (Windows), You Have

Bachelor's degree or higher in Computer Science, Information Technology, or a closely related field, or equivalent technical experience
5+ years of experience in managing complex and large IT environments
Extensive experience of managing Microsoft technologies (Active Directory, IIS and MS SQL)
Experienced in MS SQL database management, MS MSQL clusters, database performance optimizations and MS SQL version upgrades.
Working knowledge of virtualization (VMWare),cloud computing (AWS, GCP)
Knowledge of implementing effective IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Experience with scripting and automation tools would be a plus
Knowledge of Identify providers such as Okta or Duo
Knowledge of Google Workspace (formerly GSuite) would be an asset
Knowledge of Linux administration would be an asset
A sense of ownership and pride in your performance and its impact on companys success
Excellent time-management and critical thinking skills
Strong communication and technical presentation skills, both written and oral
Detailed oriented work ethic and are organized with technical design & documentation skills
Ability to learn new technologies on the fly in a dynamic environment
Ability to prioritize in a fast-paced and rapidly evolving environment, and respond to emergency situations effectively
Strong personal desire to know how things work, and to help them work simply and consistently
Pride in knowing (or learning) what elements in system design make for healthy and effective systems that thrive in their purpose and their implementation
Be a technology specialist and a team player with the ability to multitask

More Jobs at IntouchCX

Customer Support Representative

Hyderabad

1 - 4 yrs

INR 2 - 4 Lacs

Hiring For International Chat Support - Only Immediate joiners

Hyderabad

1 - 4 yrs

INR 2 - 4 Lacs

Customer Service | Gaming Support| Non Voice

Bengaluru, Karnataka

Experience: Not specified

INR 2 - 4 Lacs

Customer Care Executive

Hyderabad

Experience: Not specified

INR 2 - 4 Lacs

Openings For International Chat Support

Hyderabad

1 - 4 yrs

INR 0 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Hp Data Protector Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Java Skills

Practice Java coding challenges to boost your skills

Start Practicing Java Now

IntouchCX

Outsourcing and Offshoring Consulting

Winnipeg Manitoba

10001 Employees

194 Jobs

Key People

Rohit S. Girdhar

CEO
Robert G. McMillan

COO
Dorota S. Pažout

CFO

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Systems Specialist (Windows)