Senior Specialist-2

5 - 9 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior Specialist-2 at Mastercard, you will play a crucial role in supervising the day-to-day operations for the Corporate Card Administration team. Your focus will be on ensuring accuracy, timeliness, and completeness in all tasks undertaken. Your responsibilities will include composing and sending communications to employees worldwide, organizing and leading conference calls for training and policy guidance, and collaborating with global teams to understand local requirements such as receipts, reporting, and audits. You will be expected to conduct data analysis, provide valuable insights on activities, and make recommendations for process improvements that aim to reduce manual effort while enhancing timeliness and accuracy. Additionally, you will work on deploying automation solutions and striving for operational excellence within the team. Being a steward for policy compliance, you will actively participate in key projects that aim to enhance oversight on spend behavior and policy adherence. The ideal candidate for this position should possess strong data analysis skills, be proficient in explaining technical issues clearly, and have experience with tools like Excel, Oracle, Concur, PowerPoint, and Tableau. Furthermore, effective communication skills, both written and verbal, are essential for this role. You should be adept at working across functions to drive resolutions, maintain customer satisfaction, and identify opportunities for process enhancements. Your problem-solving skills should enable you to turn challenges into opportunities for improvement. As a part of Mastercard's commitment to corporate security, you will be responsible for upholding information security standards. This includes adhering to security policies and practices, ensuring the confidentiality and integrity of accessed information, reporting any suspected security breaches, and completing mandatory security training sessions in line with Mastercard's guidelines. In summary, as a Senior Specialist-2 at Mastercard, you will be a key player in driving operational efficiency, compliance, and excellence within the Corporate Card Administration team. Your analytical abilities, communication skills, and dedication to security protocols will be instrumental in achieving success in this role.,

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