The successful candidate shall be part of the ESG Production and Application Management Team. Our team provides a tier 2/3 support to proprietary MSCI ESG Business. This position involves collaboration with the client facing teams like Client Services, Product and Research teams and Infrastructure/Technology and Application development teams to perform Environment and Application maintenance.
Your Key Responsibilities
Provide Tier 2/3 product technical support.
Building software to help operations and support activities.
Manage system\software configurations and troubleshoot environment issues.
Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.
Plan, document and deploy software applications on our Unix/Linux/Azure and GCP based systems.
Collaborate with development and software testing teams throughout the release process.
Analyze release and deployment processes to identify key areas for automation and optimization.
Manage hardware and software resources & coordinate maintenance, planned downtimes with
infrastructure group across all the environments. (Production / Non-Production).
Must spend minimum one week a month as on call support to help with off-hour emergencies and maintenance activities.
Your skills and experience that will help you excel
Bachelors degree, Computer Science, Engineering or other similar concentration (BE/MCA)
Master s degree a plus
6-8 years experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.
Excellent problem-solving/troubleshooting skills, fast learner
Strong knowledge of Unix Administration.
Strong scripting skills in Shell, Python, Batch is must.
Strong Database experience Oracle
Strong knowledge of Software Development Life Cycle
Power shell is nice to have
Software development skillsets in Java or Ruby.
Worked upon any of the cloud platforms GCP/Azure/AWS is nice to have
About MSCI
What we offer you
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for for ongoing skills development.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women s Leadership Forum.
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MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for . Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
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