Senior Sales Executive

Company: DharmaTex
Location: Surat, Gujarat
Industry: Wholesale Textile (Sarees)
Employment Type: Full-Time
Experience: 1-4 Years Preferred
Language Proficiency: Hindi, Gujarati (basic), English (basic)

About DharmaTex:

DharmaTex is one of Surat’s leading saree manufacturers, catering to retailers and wholesalers across India. We specialize in delivering high-quality, trend-forward sarees at competitive factory prices. Our focus is on quality, customer satisfaction, and innovative designs for the ever-evolving Indian market.

Job Summary:

We are looking for an enthusiastic and result-driven Customer Sales Executive to handle inbound inquiries on WhatsApp and phone calls. The executive will play a crucial role in converting leads into long-term business customers by showcasing the right saree collections, understanding customer needs, and managing the sales process smoothly.

Key Responsibilities:

• Handle daily inbound leads from WhatsApp and calls.
• Understand buyer’s requirements and share relevant saree collections/catalogs based on region, taste, and demand.
• Guide customers through video call presentations, product details, pricing, and order process.
• Follow up with interested leads and convert them into confirmed B2B buyers.
• Maintain CRM or Excel sheets to track inquiries, order status, and follow-ups.
• Coordinate with the dispatch and packaging team for order processing.
• Handle customer queries, price negotiations, and small objections tactfully.
• Share daily updates on lead status and closures with the sales head.
• Ensure high levels of professionalism, courtesy, and brand representation in all communications.

Skills & Requirements:

• Prior experience in B2B sales or textile/Saree industry preferred.
• Strong communication and convincing skills.
• Good understanding of WhatsApp Business, voice/video calls, and basic Excel.
• Patience and active listening to understand customer preferences.
• Ability to multitask between chats, calls, and product recommendations.
• Knowledge of different saree types (Paithani, Fancy, Bandhej, etc.) is a plus.
• Basic knowledge of using Google Drive/Sheets/CRM is preferred.
• Should be target-oriented and self-driven.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Paid sick time

Compensation Package:

• Performance bonus
• Yearly bonus

Schedule:

• Fixed shift

Work Location: In person

Speak with the employer
+91 9624656776