Senior Officer, Branch Relationship Manager, Consumer Banking Group

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.Responsibilities* Develop and maintain strong relationships with existing customers to understand their financial needs and provide tailored solutions* Proactively identify new business opportunities and cross-sell the bank's products and services to grow the customer base* Collaborate with various teams within the bank to ensure seamless customer experience and timely resolution of customer queries and concerns* Actively participate in branch activities and events to promote the bank's brand and offerings* Contribute to the achievement of branch and team sales targets by meeting or exceeding individual performance goals* Provide training and mentorship to junior relationship managers to enhance their skills and knowledgeRequirements* Minimum 3 years of experience in a customer-facing role within the banking or financial services industry* Strong interpersonal and communication skills with the ability to build rapport and effectively engage with customers* Demonstrated track record of achieving sales targets and delivering exceptional customer service* Proficient in data analysis and financial planning to provide tailored solutions to customers* Ability to work collaboratively with cross-functional teams and adapt to changing business requirements* Commitment to continuous learning and professional developmentApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.