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Epsilon Data Management
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Senior Manager, Client Business Operations

Senior Manager, Client Business Operations

Epsilon Data Management

18 - 20 years

35 - 40 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Process design Process automation Digital media Project management Business strategy Resource management Business solutions Forecasting Operations Business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview About Business Unit: The Business Management team empowers our leaders to manage our client businesses, supporting them with business systems and processes enabled by the latest technology and data-driven insights for better decision making. We are primarily responsible for design, development and governance of the business data, delivery performance, resource management and project management of critical initiatives to realize corporate strategy and goals. The teams measure, manage, and connect business KPIs across verticals to build a single view of impact areas within the organization. They augment our leaders with insights, strategic vision, and actionable plans to function effectively. Equipped with data and technology, the team is keen on bringing novel business solutions to life. Why we are looking for you: We are seeking a dedicated Senior Manager, Client Business Operations to join our dynamic team in India. You will have a significant impact on redefining data into business insights and contributing to the future of our operations. Your expertise in financial modeling, process governance, and revenue tracking will be essential for maintaining accuracy and compliance. Your forward-thinking, inspire change approach will assist in anticipating business challenges and promoting proactive change. What you will enjoy in this role Collaborate with Client Engagement and Delivery Leadership on high-impact strategic and operational initiatives. Drive process transformation and automation to ensure scalability and efficiency in financial tracking and reporting. Influence business strategy by identifying trends, risks, and opportunities through data-driven insights and predictive analytics. Foster a high-performance culture by developing talent, mentoring team members, and building a strong talent pipeline. Responsibilities Develop and drive thought leadership initiatives, crafting standard methodologies in financial governance, critical metric reporting, and data-driven decision-making. Take ownership of developing a dashboard with customized important metrics, facilitating structured vertical and account-level business reviews. Lead planning efforts by crafting a financial model for profit margin tracking, burn rate analysis, and revenue forecasting. Champion a data-driven culture, ensuring leadership teams leverage insights for key business decisions. Establish and maintain a governance framework for operational processes, promoting clarity and process adherence. Collaborate with cross-functional leaders to align operational processes with strategic business objectives. Build and mentor a high-performing team, encouraging a culture of accountability, collaboration, and professional growth. Qualifications MBA or equivalent degree, with 18+ years of experience in business operations, financial governance, and process automation. Demonstrated experience in planning, leading with innovative ideas, and effecting change within organizations. Experience in leading high-performing teams and mentoring emerging leaders. Strong experience in financial modeling, cost tracking, client billing, and revenue management. Expertise in process design, operational efficiency, and automation, with a track record of delivering transformation initiatives. Outstanding collaborator communication and executive communication skills, with the ability to influence and drive central initiatives. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

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Senior Manager, Client Business Operations