Job
Description
A full-time, on-site role for a Senior Sales Executive located in New Delhi. You will be responsible for identifying and acquiring new business opportunities, managing client relationships, and achieving sales targets. Your role involves developing and executing sales strategies, conducting market research, and providing exceptional customer service to ensure client satisfaction and business growth. Sales & Revenue Generation You will own and exceed the assigned cargo revenue targets for the Delhi station. Managing key customer relationships across forwarders, consolidators, and e-commerce clients will be crucial. Identifying, engaging, and closing new business opportunities to grow volume and yield are key responsibilities. You will also actively monitor competitor activity and recommend pricing or commercial actions. Station Management & Compliance As the single point of contact for day-to-day execution across sales, operations, and finance at the station level, you will ensure full compliance with SOPs, service SLAs, CASA agreements, and invoicing protocols. Close coordination with ground handlers and airline teams will be necessary to maintain service quality. Cross-Functional Ownership Handling customer escalations proactively and driving resolution with urgency will be expected. Coordinating with finance for billing accuracy, collections, and third-party reconciliations is essential. You will also support load planning and tonnage optimization for all allocated flights. Support to Senior Leadership Assisting seniors with data analysis, market insights, and preparation of reports or business cases will be part of your responsibilities. Providing relevant background information, shipment history, or customer behavior trends when required is important. You will also help prepare for internal reviews, partner meetings, and strategic updates by supplying timely inputs and performance summaries. Leadership & Collaboration Mentoring junior team members and fostering a high-performance culture will be key. Representing Delhi station in regional calls, reviews, and cross-functional syncs is part of the role. You will also contribute to strategic planning, especially during business disruptions or market shifts. Requirements Education & Experience - Bachelor's degree in Business, Logistics, Supply Chain, or a related field - 4-6 years of experience in air cargo sales, station management, or GSSA roles - Prior exposure to customer-facing roles with ownership of revenue and station KPIs Skills & Attributes - Strong business acumen and market knowledge (Delhi & NCR cargo ecosystem) - Proven ability to multitask across sales and station execution - High level of ownership, urgency, and result-orientation - Strong interpersonal and negotiation skills - Familiarity with CRM tools, Google Tools, and station MIS reporting,
