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5.0 - 8.0 years
14 - 18 Lacs
Bengaluru
Work from Office
We are seeking a Business Systems Analyst (BSA) to support the SAP HANA (Callidus Cloud) platform for Incentive Compensation Management (ICM) and Territory Planning. About You experience, education, skills, and accomplishments 35 years of experience in enterprise application support or business systems analysis, preferably in Sales Operations or Incentive Compensation domains. Hands-on experience with SAP Callidus Cloud or similar SPM/ICM platforms (e.g., Xactly, Varicent). Familiarity with sales compensation structures, crediting logic, quota management, and territory alignment processes. Strong communication skills and experience translating business needs into functional specifications. Experience working with globally distributed delivery teams, including offshore support centers. Bachelors degree in Business, Information Systems, or a related field. It will be great if you also had Familiarity with integration platforms such as Boomi or equivalent. Experience working in Agile environments with tools like JIRA or Azure DevOps. Exposure to enterprise service management tools (e.g., ServiceNow). Understanding of data models and reporting needs related to compensation analytics. What will you be doing in this role Collaborate with the Product Owner to gather, refine, and document functional requirements and user stories in alignment with business priorities. Serve as a liaison between business stakeholders, the Product Owner, offshore support teams, and Platform Engineering to ensure effective and efficient support for SAP Callidus modules, including Commissions and Territory & Quota. Coordinate with Systems Administrators and DevOps teams to manage the lifecycle of incidents and service requests, from triage through resolution. Support backlog grooming, sprint planning, and user acceptance testing efforts. Provide root cause analysis for recurring issues and recommend opportunities for continuous improvement. Maintain functional documentation, process flows, and training materials to support user adoption and knowledge transfer. Assist in monitoring and validating key data integrations in coordination with the Integration team (e.g., lead-to-quote data, HR data feeds, etc.). Help assess impacts of new releases or features and contribute to platform optimization initiatives in partnership with Product Owner and Enterprise Architecture.
Posted 1 hour ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
We are a Salesforce Business Technology, Application Development team that support various mission critical business processes. About You experience, education, skills, and accomplishments Minimum 5 years of Salesforce experience in administration or development. Strong understanding of Salesforce security model, standard/custom objects, automation tools, and reports/dashboards. Experience working with data migration tools (Data Loader, Workbench). Familiarity with Agile methodologies and ticketing systems like JIRA. Ability to troubleshoot issues and implement solutions independently. Must have working experience in deploying the components into Git, Bitbucket via CI/CD automation with good idea on Salesforce Metadata Structure It would be great if you have: Salesforce Administrator Certification is highly desirable. Experience with CPQ, Revenue Cloud, or Experience Cloud is a plus. Develop automation using Flows, Process Builder, and Apex triggers (is a plus). Ability to work in a fast-paced, high-impact environment What will you be doing in this role? Configure and customize Salesforce Sales Cloud, Service Cloud, and Experience Cloud to meet business needs. Manage user roles, profiles, permission sets, security settings, and data access. Create and enhance custom objects, fields, page layouts, and validation rules. Understand solutions created via automation, debug issues, and integrate with third-party applications. Write optimized SOQL and SOSL queries for data retrieval and reporting. Debug, troubleshoot, and enhance Salesforce solutions for performance and scalability. Work with APIs and middleware tools to integrate Salesforce with external systems. Conduct system testing, support UAT, and deploy changes using CI/CD tools like Git, and Jenkins. Provide ongoing Salesforce support, troubleshooting, and training for end users. Hours of Work 45-hours per week, permanent full-time position. Working in 2:00p.m to 11:00p.m shift.
Posted 1 hour ago
3.0 - 5.0 years
14 - 18 Lacs
Bengaluru
Hybrid
We are seeking a Business Systems Analyst (BSA) to support the SAP HANA (Callidus Cloud) platform for Incentive Compensation Management (ICM) and Territory Planning. About You experience, education, skills, and accomplishments 3-5 years of experience in enterprise application support or business systems analysis, preferably in Sales Operations or Incentive Compensation domains. Hands-on experience with SAP Callidus Cloud or similar SPM/ICM platforms (e.g., Xactly, Varicent). Familiarity with sales compensation structures, crediting logic, quota management, and territory alignment processes. Strong communication skills and experience translating business needs into functional specifications. Experience working with globally distributed delivery teams, including offshore support centers. Bachelors degree in Business, Information Systems, or a related field. It will be great if you also had Familiarity with integration platforms such as Boomi or equivalent. Experience working in Agile environments with tools like JIRA or Azure DevOps. Exposure to enterprise service management tools (e.g., ServiceNow). Understanding of data models and reporting needs related to compensation analytics. What will you be doing in this role Collaborate with the Product Owner to gather, refine, and document functional requirements and user stories in alignment with business priorities. Serve as a liaison between business stakeholders, the Product Owner, offshore support teams, and Platform Engineering to ensure effective and efficient support for SAP Callidus modules, including Commissions and Territory & Quota. Coordinate with Systems Administrators and DevOps teams to manage the lifecycle of incidents and service requests, from triage through resolution. Support backlog grooming, sprint planning, and user acceptance testing efforts. Provide root cause analysis for recurring issues and recommend opportunities for continuous improvement. Maintain functional documentation, process flows, and training materials to support user adoption and knowledge transfer. Assist in monitoring and validating key data integrations in coordination with the Integration team (e.g., lead-to-quote data, HR data feeds, etc.). Help assess impacts of new releases or features and contribute to platform optimization initiatives in partnership with Product Owner and Enterprise Architecture.
Posted 2 hours ago
5.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Hybrid
About You Experience, Education, Skills, and Accomplishments Education: Bachelors degree in Information Systems, Accounting, Taxation, Finance, or a related field. 5+ years of hands-on experience with tax technology platforms, with a focus on Vertex integrated into Oracle EBS . Experience supporting tax processes in ERP environments, including tax engine configurations, testing, and issue resolution. Strong understanding of tax reporting needs and compliance requirements across U.S. and global jurisdictions. Knowledge & Skills: Familiarity with indirect tax types such as sales tax, VAT, GST, and withholding tax. Working knowledge of end-to-end processes: Order-to-Cash (O2C) and Procure-to-Pay (P2P) . Ability to gather and document requirements, support UAT testing, and drive production support in coordination with tax and IT teams. Experience with data mapping , error reconciliation, and troubleshooting in ERP and tax engine interfaces. Strong analytical skills with attention to detail and the ability to translate business needs into technical configurations. Comfortable working with cross-functional teams across tax, finance, and engineering. It Would Be Great If You Also Had: Experience with OneSource, Avalara, or similar tax software. Exposure to NetSuite or Oracle Cloud ERP is a plus. Involvement in tax system upgrades, ERP migrations, or M&A integrations. Understanding of SOX controls and audit documentation in a tax systems context. What Will You Be Doing in This Role? Serve as the Business Systems Analyst within the BIS team, leading requirement gathering, solution design, and end-to-end delivery of tax technology enhancements across Vertex and Oracle EBS Translate business needs into functional designs and collaborate with technical teams to implement solutions. Build and enhance tax system configurations, rules, and workflowsespecially within Vertex and Oracle EBS . Perform and coordinate system testing, user validation, and deployment activities. Monitor integrations and tax calculations, resolving issues and identifying improvement opportunities. Maintain system documentation, support audits, and drive operational excellence in tax workflows. Support change management, including communication and training on system enhancements.
Posted 2 hours ago
5.0 - 10.0 years
11 - 15 Lacs
Bengaluru
Hybrid
We are seeking a Senior Business Systems Analyst to join our team in India. This role presents an exciting opportunity to work with enterprise financial applications that facilitate key functions such as consolidations, capital and people planning, transfer pricing, account reconciliations, and transaction matching. Reporting to the Senior Manager, Enterprise Solutions, you will be responsible for optimizing, enhancing, and extending these applications to align with evolving business needs. If you have extensive experience in financial applications and are passionate about driving impactful projects, wed love to hear from you! About You experience, education, skills, and accomplishments Bachelors or Masters degree in Finance, Accounting, Information Technology, or a related field. At least 5 years of experience in supporting and implementing financial solutions, focusing on technical configuration and optimization. Familiarity with applications such as OneStream, Oracle Hyperion, SAP BPC, or Anaplan is preferred. Strong understanding of financial processes, including consolidations, capital and people planning, transfer pricing, account reconciliations, and transaction matching. Proven experience in gathering business requirements and defining effective technical solutions, proven ability to enhance and extend financial application functionality through configurations and customizations. Strong analytical skills for interpreting complex data and improving system performance. Knowledge of SQL for database querying and familiarity with ETL processes. It would be great if you also had . . . Experience integrating financial applications like OneStream with ERP systems and external platforms. Proficiency in data integration techniques and familiarity with REST APIs. Masters degree in a relevant field or related professional certification in EPM applications (OneStream). Background in the finance or technology sectors, particularly with large-scale implementations involving multiple teams. Strong interpersonal skills, with a proven ability to communicate complex technical issues clearly to non-technical stakeholders and collaborate effectively across diverse teams. Product You Will Be Developing: You will work on enterprise financial applications like OneStream, enhancing functionalities to ensure compliance and operational efficiency across our global financial operations. What Will You Be Doing in This Role? Optimize and enhance existing financial application modules, extending their capabilities to support business objectives. Collaborate with cross-functional teams to gather requirements and ensure alignment with business needs. Drive the implementation of solutions to improve financial reporting, compliance, and operational efficiency. Identify and recommend technological improvements to support financial processes and system functionality. Establish best practices to ensure data quality and optimal system performance.
Posted 2 hours ago
2.0 - 6.0 years
9 - 13 Lacs
Bengaluru
Work from Office
As a managing consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products. You will lead design workshops, support business development activities and mentor and coach team members to develop their skills and knowledge. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include: Strategic SAP Solution Leadership: Leading the technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs. Team Delivery leadership: Lead and manage high performing team of SAP consultants to deliver work products on time, budget, and quality. Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your functional expertise of SAP with clients and team members and working with the latest technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3 to 5 years hands-on experience in OneSource Experience in a large business system environment, performing business analysis, business development, and/or project management with a preferred focus Preferred technical and professional experience Proven work experience in OneSource be an added advantage
Posted 2 hours ago
10.0 - 15.0 years
0 - 0 Lacs
Chennai
Work from Office
Who we are looking for: The Lead Analyst, Business Systems position is the subject matter expert (SME) overseeing the ERP, NetSuite. This position requires a strong understanding of accounting principles and financial reporting within a publicly traded company. The Lead Analyst, Business Systems is accountable for complex configuration and recommending system architecture that supports the Business System’s strategic roadmap. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Provide expert-level recommendations on NetSuite configuration, development, integrations, etc., and collaborate with leaders on strategically imperative projects. Analyze requested system enhancements and project value, providing recommendations on necessity, impact, potential outcomes, and prioritization. Demonstrate a strong understanding of NetSuite’s configuration, including all scripts and the conditions supporting successful integrations. Support the creation of the Financial Systems Roadmap, providing subject matter expertise (including risk) on effective solutions that support ACV’s business objectives. Construct a NetSuite architecture recommendation in alignment with the approved roadmap in collaboration with the Manager, Business Systems. Proactively collaborate with key business partners on upcoming projects and bring system-impacting risks to leadership. Serve as a mentor to other analysts, providing guidance and assistance on daily tasks. Gather business requirements and lead projects providing significant enhancements, support, development, etc within NetSuite. Adhere to SOX/SOC guidelines and ensure all changes are appropriately approved and documented, prior to changes being implemented. Assist and support in the gathering and documentation related to SOX compliance and auditing. Ensure lower analysts are adhering to SOX regulations on projects this position oversees. All other duties as assigned by Business Systems Leadership. What you will need: 8+ years’ experience with NetSuite ERP at a publicly traded company required Degree in Business, Finance, Accounting, or Information Systems preferred Proficient experience with JavaScript and SQL highly desirable Strong communication skills Ability to work overnights Excellent analytical skills This is an overnight role aligned to EST hours and follows a hybrid schedule, requiring in-office presence three days per week. #LI-RG1 Ability to read, write, speak, and understand English.
Posted 15 hours ago
5.0 - 10.0 years
6 - 11 Lacs
Hyderabad
Work from Office
Sr. Business Systems Analyst The Business Systems Analyst (BSA) leads the definition of the solution for new client implementations or larger projects on an existing implementation. The BSA must be able to understand the clients business requirements and map those to our technology. Then document and help communicate that vision to the client and to internal execution teams. Candidates should have a strong grasp of database architecture, data modeling, Interface development and system integration using real-time web-services. He or she should also have a solid understanding of CRM, CDP, email and database marketing concepts. Principal Responsibilities : Lead project scoping: Gather and define project requirements Understand client workflows and business goals Elicit and comprehend use cases Learn existing technical and data infrastructure Conduct gap analysis between application and stated customer requirements Set expectations Think strategically to define solution recommendation: Collaborate with Architects and Developers Estimate project impact (resources / hours) Document recommended solution Support client team with presentation and review process Maintain Documentation Draft requirements documents/functional specifications Update changes throughout the project lifecycle Author and manage tickets for internal communication Contribute to successful execution and QA: Serve as internal SME on the solution Collaborate with development, QA and production support teams through project lifecycle Proactively identify and address project risks Support QA and UAT to ensure requirements are met Other Responsibilities: Become a product expert Manage multiple competing priorities through effective organization and communication Recommend and institute best practice and methodology and tools Provide guidance to client success team on technical capabilities, staffing and infrastructure needs Qualifications: Management experience of similar roles Experience contributing to project documentation including Business requirements documentation, specifications, SOWs, LOEs, etc Ability to understand and represent the needs of the end user in a software development environment Strong consultative and advisory skills. Excellent written and verbal communications. Strong MS Office skills (Word, Excel, PowerPoint). Ability to acknowledge marketing and strategic needs to assess and recommend technical requirements. Ability to communicate complex technical concepts to technical and non-technical audiences. Subject matter expert thought leader (supports organizations processes and procedures and can implement a new product or major modifications from start to finish). Web-services experience with RESTful APIs desired 5+ years of experience with software implementation from requirement through design, development, and user acceptance Bachelor's Degree or higher in technology-related field or relevant experience in implementing software.
Posted 3 days ago
5.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
The Business Systems Analyst (BSA) leads the definition of the solution for new client implementations or larger projects on an existing implementation. The BSA must be able to understand the clients business requirements and map those to our technology. Then document and help communicate that vision to the client and to internal execution teams. Candidates should have a strong grasp of database architecture, data modeling, Interface development and system integration using real-time web-services. He or she should also have a solid understanding of CRM, CDP, email and database marketing concepts. Principal Responsibilities : Lead project scoping: Gather and define project requirements Understand client workflows and business goals Elicit and comprehend use cases Learn existing technical and data infrastructure Conduct gap analysis between application and stated customer requirements Set expectations Think strategically to define solution recommendation: Collaborate with Architects and Developers Estimate project impact (resources / hours) Document recommended solution Support client team with presentation and review process Maintain Documentation Draft requirements documents/functional specifications Update changes throughout the project lifecycle Author and manage tickets for internal communication Contribute to successful execution and QA: Serve as internal SME on the solution Collaborate with development, QA and production support teams through project lifecycle Proactively identify and address project risks Support QA and UAT to ensure requirements are met Other Responsibilities: Become a product expert Manage multiple competing priorities through effective organization and communication Recommend and institute best practice and methodology and tools Provide guidance to client success team on technical capabilities, staffing and infrastructure needs Qualifications: Management experience of similar roles Experience contributing to project documentation including Business requirements documentation, specifications, SOWs, LOEs, etc Ability to understand and represent the needs of the end user in a software development environment Strong consultative and advisory skills. Excellent written and verbal communications. Strong MS Office skills (Word, Excel, PowerPoint). Ability to acknowledge marketing and strategic needs to assess and recommend technical requirements. Ability to communicate complex technical concepts to technical and non-technical audiences. Subject matter expert thought leader (supports organizations processes and procedures and can implement a new product or major modifications from start to finish). Web-services experience with RESTful APIs desired 5+ years of experience with software implementation from requirement through design, development, and user acceptance Bachelor's Degree or higher in technology-related field or relevant experience in implementing software.
Posted 3 days ago
5.0 - 10.0 years
6 - 11 Lacs
Hyderabad
Work from Office
Sr. Business Systems Analyst The Business Systems Analyst (BSA) leads the definition of the solution for new client implementations or larger projects on an existing implementation. The BSA must be able to understand the clients business requirements and map those to our technology. Then document and help communicate that vision to the client and to internal execution teams. Candidates should have a strong grasp of database architecture, data modeling, Interface development and system integration using real-time web-services. He or she should also have a solid understanding of CRM, CDP, email and database marketing concepts. Principal Responsibilities : Lead project scoping: Gather and define project requirements Understand client workflows and business goals Elicit and comprehend use cases Learn existing technical and data infrastructure Conduct gap analysis between application and stated customer requirements Set expectations Think strategically to define solution recommendation: Collaborate with Architects and Developers Estimate project impact (resources / hours) Document recommended solution Support client team with presentation and review process Maintain Documentation Draft requirements documents/functional specifications Update changes throughout the project lifecycle Author and manage tickets for internal communication Contribute to successful execution and QA: Serve as internal SME on the solution Collaborate with development, QA and production support teams through project lifecycle Proactively identify and address project risks Support QA and UAT to ensure requirements are met Other Responsibilities: Become a product expert Manage multiple competing priorities through effective organization and communication Recommend and institute best practice and methodology and tools Provide guidance to client success team on technical capabilities, staffing and infrastructure needs Qualifications: Management experience of similar roles Experience contributing to project documentation including Business requirements documentation, specifications, SOWs, LOEs, etc Ability to understand and represent the needs of the end user in a software development environment Strong consultative and advisory skills. Excellent written and verbal communications. Strong MS Office skills (Word, Excel, PowerPoint). Ability to acknowledge marketing and strategic needs to assess and recommend technical requirements. Ability to communicate complex technical concepts to technical and non-technical audiences. Subject matter expert thought leader (supports organizations processes and procedures and can implement a new product or major modifications from start to finish). Web-services experience with RESTful APIs desired 5+ years of experience with software implementation from requirement through design, development, and user acceptance Bachelor's Degree or higher in technology-related field or relevant experience in implementing software.
Posted 5 days ago
4.0 - 5.0 years
3 - 7 Lacs
Pune
Work from Office
SAP SD Analyst1 Job TitleSAP SD Analyst Position Overview:Person will be responsible for identifying, developing and implementing software solutions. This will include working with process owners to identify continuous improvement opportunities and develop software solutions to support process effectiveness and efficiency. Individuals will also be accountable for managing projects and software throughout their respective lifecycles. Roles and Responsibilities: Directly participate in the analysis, configuration, modifying and implementation of IT Business SystemsDemonstrate good communication, analytical and problem-solving skills to help identify, communicate and resolve system issues in order to maximize the benefit of IT systemsAnalyze the effectiveness and efficiency of existing business processes and business requests, and recommend solutions using system standards and best practicesConduct analysis of system specifications, configurations and develop appropriate documentationCreate detailed specifications and process flows to provide direction to application developersPerform solution designing, requirements definition, functional design, testing and implementation of IT solutionsSupport, assist and train the users on new modified system configurations highlighting the impact on business processesMaintain IT Business system integrity and application notes, system upgrades, changes, and user updatesWork closely with onsite team, off shore team, managers and executives to ensure the release of high quality solutionsComply with regulatory and change control requirements and processes Skill/Job Requirements: 4-5 years of SAP ERP Business Systems Analysis experience with focus on SAP SDStrong cross module functional knowledge between SD-MM, SD-FICOIn depth knowledge of standard SAP Sales, Returns, Pricing, Accounting, Credit Management, Shipping, Foreign trade and Customs, Variant Configuration and Availability checkWorking knowledge of Interfaces (IDOCS, EDI, XML etc.) with other SAP and non-SAP systems and middlewareExposure to Revenue Recognition and external Tax systems like VertexUnderstanding of user exits and debugging skills preferredExperience working with business end users, gathering requirements and building detailed functional design specificationsAbility to work on multiple projects concurrentlyAbility to work with minimum supervision or guidanceProficient in MS office tools and basic ABAP preferredFamiliarity with Software Development Lifecycle (SDLC) processesGood verbal and written communication skillsShould contribute in team building measures like Knowledge Management & MentoringSAP CRM experience preferredIntegration with 3rd party logistics/trade solutions like Processweaver, Amber Road preferred
Posted 5 days ago
5.0 - 10.0 years
8 - 12 Lacs
Gurugram
Work from Office
Primary Responsibilities: Solicit, review and analyze business requirements Write business and technical requirements Communicate and validate requirements with stakeholders Validate solution meets business needs Work with application users to develop test scripts and facilitate testing to validate application functionality and configuration Participate in organizational projects and/or manage small/medium projects related to assigned applications Translates customer needs into quality system solutions and ensures effective operational outcomes Focus on business value proposition*Apply understanding of As Is and To Be processes to develop solution Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Role Focus Areas: Core Expertise Required: Provider Management Utilization Management Care Management Domain Knowledge: Value-Based Care Clinical & Care Management Familiarity with Medical Terminology Experience with EMR (Electronic Medical Records) and Claims Processing Technical/Clinical Understanding: Admission & Discharge Processes CPT Codes, Procedure Codes, Diagnosis Codes Core AI Understanding AI/ML Fundamentals: Understanding of supervised, unsupervised, and reinforcement learning Model Lifecycle Awareness: Familiarity with model training, evaluation, deployment, and monitoring Data Literacy: Ability to interpret data, understand data quality issues, and collaborate with data scientists AI Product Strategy AI Use Case Identification: Ability to identify and validate AI opportunities aligned with business goals Feasibility Assessment: Understanding of whats technically possible with current AI capabilities AI/ML Roadmapping: Planning features and releases that depend on model development cycles Collaboration with Technical Teams Cross-functional Communication: Ability to translate business needs into technical requirements and vice versa Experimentation & A/B Testing: Understanding of how to run and interpret experiments involving AI models MLOps Awareness: Familiarity with CI/CD for ML, model versioning, and monitoring tools AI Tools & Platforms Prompt Engineering (for LLMs): Crafting effective prompts for tools like ChatGPT, Copilot, or Claude Responsible AI & Ethics Bias & Fairness: Understanding of how bias can enter models and how to mitigate it Explainability: Familiarity with tools like SHAP, LIME, or model cards Regulatory Awareness: Knowledge of AI-related compliance (e.g., HIPPA, AI Act) AI-Enhanced Product Management AI in SDLC: Using AI tools for user story generation, backlog grooming, and documentation AI for User Insights: Leveraging NLP for sentiment analysis, user feedback clustering, etc. AI-Driven Personalization: Understanding recommendation systems, dynamic content delivery, etc. Required Qualifications: Undergraduate degree or equivalent experience. 5+ years of experience in Business Analysis in healthcare including providing overall support, maintenance, configuration, troubleshooting, system upgrades, and more for Healthcare Applications Good experience on EMR / RCM systems Experience working with stakeholders, gathering requirements, and taking action based on their business needs Demonstrated success in running EMR / RCM / UM, CM and DM systems support in requirements, UAT, deployment supports Proven ability to work independently without direct supervision Proven ability to effectively manage time and competing priorities Proven ability to work with cross-functional teams #NJP #Gen
Posted 6 days ago
3.0 - 6.0 years
8 - 12 Lacs
Gurugram
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Solicit, review and analyze business requirements Write business and technical requirements Communicate and validate requirements with stakeholders Validate solution meets business needs Work with application users to develop test scripts and facilitate testing to validate application functionality and configuration Participate in organizational projects and/or manage small/medium projects related to assigned applications Translates customer needs into quality system solutions and ensures effective operational outcomes Focus on business value proposition*Apply understanding of ‘As Is’ and ‘To Be’ processes to develop solution Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Role Focus Areas: Core Expertise Required: Provider Management Utilization Management Care Management Domain Knowledge: Value-Based Care Clinical & Care Management Familiarity with Medical Terminology Experience with EMR (Electronic Medical Records) and Claims Processing Technical/Clinical Understanding: Admission & Discharge Processes CPT Codes, Procedure Codes, Diagnosis Codes Core AI Understanding AI/ML Fundamentals: Understanding of supervised, unsupervised, and reinforcement learning Model Lifecycle Awareness: Familiarity with model training, evaluation, deployment, and monitoring Data Literacy: Ability to interpret data, understand data quality issues, and collaborate with data scientists AI Product Strategy AI Use Case Identification: Ability to identify and validate AI opportunities aligned with business goals Feasibility Assessment: Understanding of what’s technically possible with current AI capabilities AI/ML Roadmapping: Planning features and releases that depend on model development cycles Collaboration with Technical Teams Cross-functional Communication: Ability to translate business needs into technical requirements and vice versa Experimentation & A/B Testing: Understanding of how to run and interpret experiments involving AI models MLOps Awareness: Familiarity with CI/CD for ML, model versioning, and monitoring tools AI Tools & Platforms Prompt Engineering (for LLMs): Crafting effective prompts for tools like ChatGPT, Copilot, or Claude Responsible AI & Ethics Bias & Fairness: Understanding of how bias can enter models and how to mitigate it Explainability: Familiarity with tools like SHAP, LIME, or model cards Regulatory Awareness: Knowledge of AI-related compliance (e.g., HIPPA, AI Act) AI-Enhanced Product Management AI in SDLC: Using AI tools for user story generation, backlog grooming, and documentation AI for User Insights: Leveraging NLP for sentiment analysis, user feedback clustering, etc. AI-Driven Personalization: Understanding recommendation systems, dynamic content delivery, etc. Required Qualifications: Undergraduate degree or equivalent experience. 5+ years of experience in Business Analysis in healthcare including providing overall support, maintenance, configuration, troubleshooting, system upgrades, and more for Healthcare Applications Good experience on EMR / RCM systems Experience working with stakeholders, gathering requirements, and taking action based on their business needs Demonstrated success in running EMR / RCM / UM, CM and DM systems support in requirements, UAT, deployment supports Proven ability to work independently without direct supervision Proven ability to effectively manage time and competing priorities Proven ability to work with cross-functional teams At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #NJP #Gen External Candidate Application Internal Employee Application
Posted 6 days ago
8.0 - 13.0 years
27 - 32 Lacs
Pune
Work from Office
What You'll Do We are looking for a Lead Business System Analyst to join our team to support our fast-growing Intl region. You will report into the Intl Sales Operations Director and will work with our International Sales teams, especially the APAC Leadership and our US teams Head Quartered in Seattle. You will use your strategic thinking and analytical skills to provide data driven insights and build/refine operational processes to support our Sales leaders to achieve main goals and develop new business strategies. You will focus on solving main operational issues and gain insight into strategic decision-making establishing relationships across several cross-functional teams. We would expect you to: Have business acumen to engage/challenge Sales leaders Representatives Be familiar with Systems/Tools, specially Salesforce, to increase productivity and efficiencies You need to provide right insights and metrics to identify business gaps and help to solve them What Your Responsibilities Will Be Partner with the APAC leadership team in identifying main priorities to improve the state of the business, translating Regional requirements into Global programs. Surface Regional best practices and make sure other regions can replicate those to benefit from them Analyse regional data to identify productivity blockers and sharing observations with local and Global leaders to develop new frameworks for improvement Responsible for the monitoring and analysis of sales performance insights: dashboards, revenue forecasting, pipeline analysis, segmentation and account assignments, Business reviews, win rates. Support on design and execution work during Annual Planning activities Function as the main contact and subject matter expert to the APAC Sales organization on all matters related to sales tools. Improve the Salesforce CRM platform, creating a more efficient system by identifying new improvements and enhancements Be able to understand our needs and translate them into IT requirements and the other way around Help with the Continuous improvement of different Sales practices: Rules of Engagement, target setting, territory allocation Identify, design and build Sales processes improvements based on data observations (Pipeline management, planning) to achieve business growth goals Collaborate with partners across Intl on driving process efficiency by implementing structured methodology to increase insights, productivity and revenue growth You will be reporting to Director, Sales Operations What You'll Need to be Successful Experience in a Sales Revenue operations role in a high-pace company You have experience working with CRM systems (preferably Salesforce) and the overall sales stack of tools that drive productivity You should have at least 8 years of professional experience Proficient in Google Docs, Excel, , dashboards and reporting Ability to determine trends and propose solutions. You have worked with Tableau (or another BI tool), connecting to multiple data sources to create reports and dashboards Collaboration skills working with multiple departments and individuals to reach common solutions that serve revenue growth
Posted 6 days ago
6.0 - 9.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Schneider Electric India Pvt. Ltd. is looking for Sr. Manager - IT Business Systems Analysis to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 1 week ago
2.0 - 7.0 years
4 - 8 Lacs
Hyderabad
Work from Office
As a Staff Business Analyst, you will support a variety of teams within Blackbaud to facilitate cohesion between departments, including but not limited to Services, Support, Customer Success, Contracts and Billing, Finance, IT and Master Data. The Business Analyst, Staff provides operational support to align business processes and financial procedures incorporating a heavy focus on data hygiene. The ideal candidate is self-motivated with strong customer service skills. What youll do Carry out procedures to maintain data, transactions and reports from systems. Resolve issues in an efficient and friendly manner. Accurately manage, document and prioritize activities surrounding inboundrequests/issues. Be responsible for regular follow-up on open requests and quick resolution within expectations. Complete recurring business operations tasks on schedule with accuracy. Perform user acceptance testing on break/fix and new features. Provides daily coverage on incoming requests and emails to the team. Identify and assist with critical data clean-up and special projects.Research and process outage credits.Assists with reviewing and maintaining all Customer Success Operations business procedures. Evaluate business processes, uncovering areas for improvement, and assisting in developing solutions. Serve as a liaison between Customer Success Operations and end users.Business Systems Analyst, Staff A What well want you to have: Bachelors degree, or equivalent 2+ years of experience in an operations role Candidates with experience utilizing Excel, Salesforce, Financial Force/Certinia and Workday systems will be prioritized. Knowledge of Renewals, Services, Support or Success organizations is preferred. Experience in gathering & analyzing information and developing effective solutions to difficult problems or situations. Investigates and acts to meet internal customers current and future needs. Constantly looking for opportunities to improve business efficiency. Highly organized with great attention to detail. Self-starter that works well independently. Gives internal customer needs priority and responds quickly to internal customer concerns. Experience in identifying opportunities to improve business efficiency Effectively uses systems and processes to measure, monitor, manage, or impact performance. Willing and able to take an assertive role in contributing to the management of day-to day activities of both internal members for associated projects. Hours will be standard schedule for Blackbaud India. Able to work flexible hours as required by business priorities Advanced level English Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Pune
Work from Office
General Summary: The Product Owner is responsible for reviewing, analyzing, and evaluating business systems and user needs. This role works in partnership with cross-functional teams to assist in project direction and ensures projects are well coordinated. Essential Duties & Responsibilities: Provides support to the cross-functional teams, with a high attention to detail Identifies, defines, and analyzes problems to understand the cause and impact to design solutions Creates outcome driven solutions to problems defined by the Product Manager Conducts intentional, methodical research into product area(s), including partner interviews, competitive research, and internal stakeholder discussions. Performs a variety of tasks to ensure successful delivery of a defined objective for the scrum team by writing clear user stories and user acceptance criteria Verifies document requirements to define project scope Knowledge, Skills, and/or Abilities Required: Possess a strong expertise in Jira Ability to work independently on projects and processes with minimal supervision Broad theoretical knowledge of applicable work area Ability to situationally adapt and understand new technology/processes as per business requirements Strong analytical and problem-solving skills Strong team player with the ability to build positive and collaborative relationships within the ConnectWise organization Willingness to call or speak with customers directly Must have excellent and effective oral and written English communication skills to speak with both technical and non-technical audiences Can clearly articulate problems we are trying to solve when engaging with the team and stakeholders Strong documentation skills Knowledge of Scrum & Agile Methodologies Educational/Vocational/Previous Experience Recommendations: Bachelors degree in related field or equivalent business experience? Working Conditions: Pune (Hybrid)
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Mumbai
Work from Office
Fortive Corporation Overview Fortive s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We re honest about what s working and what isn t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Posted 1 week ago
5.0 - 9.0 years
7 - 11 Lacs
Pune
Work from Office
The successful applicant will be a Cyber Security Customer Solution & Pre-Sales Architect. The role holder will be responsible for leading customers on analysis of Cyber Security requirements and resulting pre-sales/solution architecture for those customers - both new and existing. This is a lead pre-sales architecture and consultancy role, working on $multi-million projects and bids in managed security services. Considerable experience of a comparable cyber security pre-sales architecture role Good knowledge and hands-on experience on Azure and AWS Native security controls Expertise in bid response (managed service outsource deals, defining service elements, building cost models, providing content) Commercially minded - an intelligent, articulate, consensus building, and persuasive team player who can serve as an effective member of a dynamic pursuit team Experience with business system risk management as it relates to information security Strong leadership abilities High degree of market awareness with ability to recognise nuances/trends in the market Experience with information system disaster recovery planning and testing, auditing, risk analysis, business system resumption planning, and contingency planning. Develop Practice charter and work on demand generation. Work with the Sales, Technical and Delivery team, Finance team etc. to come up with a competitive proposal response
Posted 1 week ago
2.0 - 4.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Posted 1 week ago
0.0 - 1.0 years
4 - 6 Lacs
Hyderabad
Work from Office
In this role, you will: Participate in researching, evaluating and investigating low complexity transactions and data to meet business requirements Review basic technical business problems that can be resolved with automated systems related to low-risk tasks and deliverables Receive direction from supervisors and exercise judgement within defined parameters in the development of guidelines for the use of result tracking systems Coordinate project plans, schedules, budgets and provide information to managers, functional colleagues and stakeholders within technology business systems operations Interact with experienced Business Systems Consultants on revising existing automated systems that are cost effective and meet business requirements Work with user groups to provide training, resolve questions, assess user needs, and make necessary changes to the database Required Qualifications: 6+ months of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Job Expectations: Ability to work in second shift (1:30 PM to 10:30 PM), weekends, and/or holidays as needed or scheduled ISTQB certified (Foundation and Agile) Understanding of SDLC models- Waterfall & Agile and Testing Life Cycle. Experience working in Agile and Scrum- Understand Scrum, Sprint lifecycle, Scrum artifacts, Scrum ceremonies Experience on Test Management tool- ALM and other tools- JIRA, SQL Developer etc. Hands on experience with test automation using Selenium. Have an understanding of Core Java & SQL. Good verbal, written, and interpersonal communication skills with strong organizational, multi-tasking, and prioritizing skills. Knowledge and understanding of user acceptance testing Ability to be proactive, innovative and creative in satisfying customer and enterprise need Ability to meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Posted 1 week ago
9.0 - 10.0 years
15 - 16 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Us We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 700 employee associates, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We seek talented individuals to join our team and help us aggressively grow our North American footprint for our on-premises and 100% cloud-based ERP solutions. Why work for VitalEdge? We don t just sell technology, we enable transformation that results in broader societal benefits like building homes and critical infrastructure, growing food and delivering all sorts of products we all rely on for daily life. We exist to ultimately equip the world to keep running. We have more than 60 years of combined experience and two industry-leading software suites and associated apps, with which we will drive the market forward. It s an exciting time to work for VitalEdge join us! Position Overview This position offers an excellent opportunity for individuals with a passion for being a Business Analyst to gain hands-on experience and grow their skills in a dynamic and supportive environment. We are committed to fostering professional development and providing opportunities for career advancement within our organization. Responsibilities Analyzing business systems to inform the current state and optimize required change Soliciting business system requirements and priorities from internal and external stakeholders using insights and data to clarify needs Collaborating with Product Managers to document product user stories, business system requirements, process flows and diagrams and launch artifacts Communicating priorities and risks to stakeholders and leadership Executing and tracking product deliverables with clear milestones. Ensuring collaboration and alignment with other VitalEdge role-based, project and application teams Applying product and business analysis concepts, principles, tools and methodologies to create innovative solutions Required Skills & Education Qualification : MBA Finance in preferred. Experience : 3+ years. Minimum of 3+ years of experience in Accounting and Finance In-depth Accounting skills and robust knowledge of ERP finance Highly inquisitive with strong collaboration and influencing skills This will be an ERP Finance role. A person from a Non-ERP Background must be willing to learn and work on ERP. Training in ERP will be provided. Deep exposure to Escalation management & customer handling Exposure to 24X7 operations ownership Must be willing to occasionally work during the USA time zone to accommodate our customers Excellent communicator, including written, verbal, and presentation skills Candidates with experience in all standard ERPs will be considered. Job Location: Mumbai and Pune VitalEdge is an Equal Opportunity Employer
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Summary: We are seeking a skilled and detail-oriented Business Systems Analyst (BSA) to support our technology initiatives with a strong focus on Salesforce and API integrations . The ideal candidate will bridge the gap between business needs and technical implementation, working closely with stakeholders, developers, and cross-functional teams to ensure seamless system integration and efficient business processes. Key Responsibilities: Gather, document, and analyze business requirements for Salesforce-based solutions and integrations Translate business requirements into functional and technical specifications. Collaborate with engineering and integration teams to design and test REST/SOAP API integrations between Salesforce and other platforms. Perform system configuration and basic Salesforce administration tasks (e.g., workflows, validation rules, custom fields). Support data migration, mapping, and transformation activities during integrations. Create user stories, use cases, and process flow diagrams using tools like Jira, Confluence, Lucidchart, etc. Conduct UAT (User Acceptance Testing) and support QA processes to validate business requirements. Act as a liaison between business users and technical teams to ensure clear communication and successful project outcomes. Assist with training, documentation, and support for end users as needed. Required Qualifications: Bachelors degree in computer science, Information Systems, Business Administration, or a related field. 3+ years of experience as a Business Analyst or BSA, preferably in a technology or SaaS environment. Hands-on experience working with Salesforce Strong understanding of API concept Strong analytical, problem-solving, and communication skills. Proficient in creating documentation, process flows, and data mapping.
Posted 2 weeks ago
10.0 - 14.0 years
12 - 16 Lacs
Pune
Work from Office
Position: Salesforce Technical Architect Location: Bangalore/Pune (Hybrid) Experience: 10+ Years Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Translate business requirements into well-architected solutions that best leverage the Salesforce platform Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation Ability to understand a project and deep dive to debug issues, remediate governor limits Requirements Relevant Degree in Engineering required. 10 - 20 years CRM experience with a minimum of 10 years on the Salesforce platform Expert level understanding of the Salesforce product suite, including Sales, Service, CPQ, RLM, Agentforce, and Experience Clouds Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume limitations and best practices Thorough understanding of APEX, Flow builder, Lightning & LWC framework Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) Strong understanding of DevOps including environment management, release management, code versioning best practices, and deployment methodologies Experience with platform security capabilities (TLS, SSL) Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Strong background in design/development of large web-based systems, or complete software product lifecycle exposure About Us: Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. To learn more about us and our culture visit: www.relanto.ai & https://www.linkedin.com/company/relanto-inc/
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Job Area: Operations Group, Operations Group > Business Operations General Summary: Sales Operations Analyst LocationHyderabad, Telangana Job AreaOperations Group, Sales Operations General Job Summary: The role is responsible for internal support to Qualcomm’s Worldwide Customer Service and Sales Teams enabling these external facing teams to provide world-class support regarding Qualcomm’s products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal customer service throughout the organization. Responsibilities include but not limited to the following activitiesOrder management, account/regional forecast demand planning, and overseeing activities related to Product Change Notifications (PCNs), Return Material Authorizations (RMAs), and other key duties. Must be savvy and quick to learn and adjust to all Qualcomm business applications such as Oracle ERP, Rapid Response, SAP, Sales Force, Agile and others as they are integrated into the business, as well as effectively adapt to new processes as they are rolled out. Key Duties & Responsibilities Utilizing Qualcomm systems, manages delegated customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, export compliance, product commercial information. Provides internal support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support Tracks and reports to CS and Sales overall regional forecast accuracy analysis, and forecast consumption Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any internal issues on the account before shipment Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) as delegated by the Regional CS/Account Management Team Communicate with related parties such as Quality, Engineering, RMA team, Finance, analyze data, identify trends, and submit RMA request when needed Has thorough knowledge of all business systems, processes and procedures and should be able to provide training to other team members, when requested Performs other related duties as delegated from world-wide CS Team Job Specifications: Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions Effectively and quickly adapts to new systems, processes, and policies Ability to remain calm under pressure Exercises analytical skill within generally defined practices using a variety of sources to find solutions Be results oriented with great attention to detail Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions Must have demonstratable communications skills, being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects Should be open to support the team in APAC/Europe time, when required Education/Experience: Requires minimum 3+ years of related experience in Customer Service in a technology-oriented industry. Semiconductor industry preferred. Bachelor’s degree in business administration, Supply Chain, Finance, Operations, or related field and 2+ years of business operations or related experience. Excellent in ERP tools like Oracle, SAP and or Salesforce Strong analytical, problem solving and conceptual skills. Strong written and verbal communication skills. Minimum Qualifications: Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience. OR High School Diploma or equivalent and 4+ years of business operations or related experience.
Posted 2 weeks ago
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