Senior Benefits Operations Specialist

As a Senior Specialist at TriNet, you will play a crucial role in ensuring the operational success of our Benefits Platform across various areas, including Form Automation, Quoting, Electronic Data Interchange (EDI), FlexBen, APIs, and COBRA. Your primary responsibilities will involve driving the overall strategy for our EDI fulfillment experience for partners and clients, focusing on enhancing productivity within our operations team in Hyderabad. Collaboration is key in this role, as you will closely work with our product and engineering teams to identify and prioritize product enhancements. Maintaining open lines of communication with internal teams such as product, engineering, customer care, partner success, product marketing, and sales is essential for seamless operations. Additionally, you will engage with carrier partners, third-party vendors, and brokers to ensure effective partnerships. Project management skills are vital as you will be involved in overseeing multiple projects within Benefits Operations, requiring ownership, coordination, and successful delivery. Your ability to think critically, proactively solve problems, communicate effectively, and manage time efficiently will be critical to your success in this role. Candidates should possess at least 2+ years of experience in product operations, customer service, or a related field. Strong attention to detail, integrity in handling sensitive information, and exceptional communication and presentation skills are essential qualities we are looking for in the ideal candidate. This role is based in Hyderabad, India, and requires 100% in-office work. TriNet values diversity and encourages applicants who may not meet every single qualification listed in the job description to apply, as we focus on hiring the most qualified candidates for each role. If you are passionate about driving innovation and making a positive impact in the SMB market, we welcome you to join us in powering our clients" business success with exceptional HR solutions.,