702 Sccm Jobs - Page 16

Educational qualification: Graduate Engineer/Diploma holder in any stream. Professional Certifications: MCP MCSA Professional Experience: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude BSc in Computer Science or relevant field Should be familiar with SCCM, Active Directory and Networking protocols and Subnetting Should have executed Image and Patch management. Should be familiar with the endpoint protection Application. Should have used tools to create System images and deploy them Job Description / Job Requirements: Address user tickets regarding hardware, software, and networking Walk customers through installing applications and computer peripherals Windows 2012, Active Directory management Troubleshoot and deploy Patch management Troubleshoot and deploy endpoint antivirus Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals.

We are looking for a skilled CMDB (Configuration Management Database) Developer to design, implement, and maintain CMDB solutions that ensure accurate and efficient IT asset and configuration management. The ideal candidate will have hands-on experience with ServiceNow CMDB , ITIL best practices, and integrations with various IT systems. Key Responsibilities: Design, develop, and maintain CMDB solutions to support IT asset and configuration management. Ensure data integrity, accuracy, and consistency within the CMDB by implementing robust data models and workflows. Develop custom scripts, automation, and integrations between CMDB and other IT systems (e.g., ITSM, ITOM, discovery tools). Work with IT teams to onboard new CI (Configuration Item) types , attributes, and relationships. Implement discovery tools (e.g., ServiceNow Discovery, SCCM, BMC Atrium) for automated population and reconciliation of CMDB data. Ensure compliance with ITIL best practices and organization-specific policies for configuration management. Develop and maintain CM DB reporting and dashboards to provide visibility into IT assets and dependencies. Identify and resolve data discrepancies, inconsistencies, and duplication within the CMDB.Provide technical guidance and documentation for CMDB architecture, workflows, and processes. Primary Skills Strong experience with CMDB platforms , especially ServiceNow CMDB or similar tools (e.g., BMC Atrium, IBM TADDM). Hands-on experience with CMDB architecture, data modeling, and relationship mapping . Proficiency in scripting languages such as JavaScript, PowerShell, or Python for automation and integration. Experience with REST/SOAP APIs for CMDB data ingestion and third-party integrations. Strong knowledge of ITSM, ITOM, and ITIL processes , particularly Configuration Management . Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, SolarWinds) for automated CMDB population. Understanding of data governance, normalization, and reconciliation techniques. Experience with SQL or NoSQL databases for CMDB-related queries and reporting. Strong analytical and problem-solving skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist CMDB . Experience with cloud infrastructure CMDB integrations (AWS, Azure, GCP). Knowledge of networking concepts, IT asset management (ITAM), and security compliance . Experience with CMDB migration or large-scale data transformation projects . Education: Bachelors/Masters degree in Computer Science, Information Technology, or a related field.

Migration Experience of Windows 10 device from On-Prem AD+SCCM managed environment to Azure AD+Intune (standalone) managed environment Expertise in PowerShell Scripting In-depth knowledge to create and configure MDM policies "Windows Autopilot deployment experience using Intune. Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. Good understanding on Device and User based Certificates (SCEP and NDES). Managing Quality Updates and Feature Updates for Windows 10/11 Device Enrollment Methods and Experience in Logic apps Primary Skills SCCM Intune On Prem AD Azure AD Secondary skills Windows Autopilot MDM Powershell Scripting

Responsibilities: * Implement Nexthink solutions for end-user computing. * Manage EUC environment with Intune & SCCM. * Provide end-user support using Autopilot & MDM tools. * Configure Workplace platform for device management.

Good Communication Skills Should Have Experience on Ticketing Tool , SLA, SCCM, DL, APIPA, AD

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

Assist in the management and administration of the Tanium platform including upgrades, RBAC permissions and overall administration and tuning. Act as a mentor and resource for teams new to the Tanium platform and conduct help sessions and one-on-one assistance as needed. Work as a liaison between the endpoint teams and the Tanium vendor to drive and resolve issues. Requirements: Bachelors Degree, or foreign equivalent, in Computer Science, or a related field. 5-6 years of experience in both Windows and Linux 3 years of experience in automation tools/products such as Ansible, Puppet, Chef, SCCM, Altiris, CFEngine. 5 years of experience scripting/developing automations in languages such as Linux Shell, Powershell, or Python 3 years of experience in Networking concepts (routers, firewalls, subnetting). Skilled in troubleshooting methodologies Must have excellent written and oral communications, including technical documents, and process documents. Roles and Responsibilities include but not limited to: Assist customers in creating questions, reports and dashboards Good understanding of creating/maintaining Role-Based Access controls in Tanium from a platform standpoint Review/assist with the creation of scripts as needed to assist customers with issues. Conduct upgrades and maintenance of the Tanium platform Triage and engage in problem resolution by partnering with the endpoint teams and the Tanium vendor. Good understanding of the Tanium client, endpoint configuration, and logs for identifying and resolving issue. Participate in the preparation of materials and oral presentations for customers and management. May be required to work off-shift, weekend, and overtime hours Basic understanding of Sensors, Custom Tags, Scheduled Actions, topology of Tanium platform, user groups. Basic understanding of the following Tanium Modules: Interact, Asset, Comply, Deploy, Client, Enforce, Integrity Monitor, Patch and Performance. Bachelors degree in a relevant field and 5 years of relevant experience. 4 years of relevant experience may be substituted in lieu of degree. Experience with Tanium software preferred Other endpoint management software (ie Big Fix, SCCM) may be substituted considered A thorough understanding of how applications install on the Microsoft Windows platforms and how rpms are installed on Linux systems Experience with windows and linux patching Strong proficiency in scripting language linux shell, Powershell and/or Python Experience using REST API to pull data is a plus Having a Tanium Certified Operator or Certified Administrator is a plus Experience with VMWare and/or AWS is a plus. Strong mentoring and communications skills. A large portion of this job is interacting with customers who may have limited knowledge/experience with the tool Strong problem solving skills and goal driven Ability to manage multiple projects at a time Experience working in a large enterprise environment and networks. Mandatory skills Tanium Admin

Job Description: Intune L3 Administrator (with Ivanti & JAMF Pro Experience) 6+ years of experience in endpoint management, specializing in Intune (Microsoft Endpoint Manager) . Hands-on experience with Windows Autopilot, compliance policies, and MDM configurations . Strong expertise in Jamf Pro for macOS device management and Intune integration . Experience with Ivanti Endpoint Manager (EPM) for Windows endpoint security and patch management . This position requires working night shifts to ensure smooth operations and support business continuity during off-hours. This is a fully remote working. Scripting skills (PowerShell, Bash, or Python) for automation and troubleshooting. if ur interested send me ur cv to gopi.c@acesoftlabs.com or 9701923036

Mandate Skills SCCM, Infra, Software distribution, Windows workstation patching JD: Administering, optimizing, and maintaining our SCCM infrastructure * Profound experience with SCCM * Good understanding on Server and workstation patching, Maintenance Windows and schedules. * Maintain, Troubleshoot Task Sequence updates * Running queries and reports against SCCM database * Windows 11/Operating System deployment planning and execution support * Communication with Customer, direct stakeholders such as technical experts or End User Services * Status tracking and reporting * ITIL processes like Incident-, Problem-, Change- and Service Continuity management * Relevant professional experience in a large Enterprise environment with many thousands of users * Good analytical skills and topics with a broader and comprehensive picture and can easily identify cross-dependencies * Good Communication Skills * Communicate and express yourself target group oriented * Understanding/maintaining and troubleshooting Office updates * Bitlocker management via SCCM

Job Responsibilities: -Attend all the Tickets forwarded by Service Desk.Taking follow up with engineer of daily basis work.Ensure Tickets are resolved within SLA agreed with WNS.Escalate Tickets to the next level as & when required to the respective Back-end teams and follow up to its closure with a complete resolution.Asset Inventory management.Providing support for Desktop applications (MS Office 2007, 2010 & 2013, Operating system Microsoft Windows 8, windows 8.1, windows 10, Windows 11 , Office communicator, Citrix, and Outlook Email etc.)Active Directory User Administration.Co-ordinate with IT functional teams such as Server, Network, and telecom teams for installation.Providing daily support for printers and Scanner.Re-image the system using SCCMManaging and configuring the IP Phones and PSTN Phones.To ensure all the desktops and laptops are covered with Latest Anti-Virus DAT & relevant security patches Maintain software and hardware inventory records.LAN trouble shooting, LAN patching and working on different network related issues Safe Boot (MacAfee End encryption & bitlocker) Installation on Laptop.Troubleshooting of hardware and O/S, Software Installation.Basic Networking & Data sharing TCP/IP Configuration, Internet MaintenanceUser Profiles Backup and Restore. Sharing folder, sharing device & Printer.Knowledge on Video conferencing Setup in day-to-day work and AV Support (Audio/Video) Conferencing.Provide accurate shift handovers and email communication to the respective Managers.Providing remote support through RDP, VPN, MS-LYNC, Dame-Ware utility.Resolving application related issue inside as well outside terminal (RDP), Citrix & VM Ware player.Experience in Handling International ClientsProviding End User Support process.Participation in IT/InfoSec audit related activities, which will be as per audit standards.Excellent communication skillsTiming -24*7 RotationalCoordination with client on IT requirementsProvide L1/L2 support to usersEnsure Service Levels are consistently met with continuous improvement. Daily monitoring of tickets across locations.Weekly calls with location SPOCs for SDP Tickets / Change Request / Ramp ups - Ramp down.Pro Active - Inventory management, EPO Compliance, SCCM Compliance.Ensure right skill resource availability across locations. Qualifications Bachelors Degree

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. The Senior (L2-L3) SCCM Administrator would need to have at least 8 to 14 years of directly related experience supporting SCCM operations and engineering. SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. This role is critical to the core infrastructure services team, requiring a highly effective individual with strong technical skills who is excited by working in a multi-platform environment and who can drive operational excellence. Technical Skill: Microsoft System Center Configuration Manager (MS SCCM). Vulnerability mitigation Skills. Windows OS Troubleshooting, Windows Server 2016, 2019, or 2022. Advanced troubleshooting skills and ability to diagnose complex issues. Patch Management, Software update & Deployment. OS Management Expertise on Automation and PowerShell. Role & Responsibilities 8-14 years IT professional experience with System Center Configuration Manager (SCCM). Proven experience as an SCCM Engineer or similar role, Able to handle large and complex infrastructure over 5000 client servers. Monitoring and maintaining the health and performance of the SCCM infrastructure. Ensuring proper configuration Design and implement SCCM infrastructure, including boundary groups, site server roles, and distribution points. Troubleshooting SCCM-related issues and implementing solutions. Ensuring high compliance rates for software distribution and workstation patching. Using PowerShell scripting and other automation tools to streamline tasks. Developing and implementing automated solutions for recurring issues. Ensuring compliance with security standards and best practices. Implementing and managing security configurations. Generating custom reports using SCCM reporting tools. Documenting processes, procedures, and troubleshooting steps. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services. Perform 3rd party update configuration and management. Create custom reports in Systems Center Configuration Manager, Run deployment reports in System Center Configuration Manager. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds, patch management). Ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. Take part in service delivery processes including Incident management, Request management and Problem management. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Work on assigned incidents, problems, changes, and projects. Effectively and timely fixing Vulnerabilities reported by security teams in manner of OS, Software or patching gap.

Technical Leadership Lead a team of developers in the end-to-end application lifecycle, ensuring high code quality. Set clear goals, assign tasks, and provide mentorship to foster a collaborative environment. Application Architecture and System Design Design scalable and secure application architectures. Implement microservices and caching mechanisms to optimize performance and modularity. Backend/API Development Guide backend development with a focus on RESTful API and GraphQL implementations. Support efficient data retrieval and seamless integration. Microservices and Distributed Architecture Implement and manage a microservices architecture. Enhance modularity, scalability, and deployment flexibility. Security and Compliance Implement industry-standard security protocols including SSL/TLS, OAuth, and data encryption. Ensure compliance with data protection regulations.

Important: Recruitment Drive Dates: Monday, June 23 & Tuesday, June 24, 2025 As part of the recruitment process, candidates will be required to record video responses to pre-set questions. A link will be shared with shortlisted candidates only. Only shortlisted candidates will be invited for recruitment drive. Position: Service Desk Analyst Work Mode: Office Location: Cyber City, Gurugram Looking to take the next step in your career? Hatch is currently seeking an experienced Services Desk Support to join our Team in Gurugram, Haryana. Responsibilities As the successful candidate, you will have: Provide technical support to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services; Respond to service requests and incidents from customers and users via telephone, email, chat, or web portal; Prioritize and manage service support requests in line with expected service levels targets; Escalate complex or unresolved problems to the appropriate level of support; Setup, oversee & teardown corporate events Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects; Must be able to deploy image and software to computers locally and remotely; Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required; Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead; Promote and adhere to departmental and organizational information security policies, standards and procedures; Perform other related duties incidental to the work described; Strive for excellence in customer service in line with the company values and expectations; Qualifications College diploma or degree with experience in desktop/technical support in a Microsoft Windows network environment. Ability to support HP laptop/desktop computers, peripherals, Ricoh, Canon, HP multi-function printers and other computer hardware. Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required; Familiarity with standard Service Desk software and a good knowledge of remote user support; Excellent understanding of Microsoft products, including MS Office 365, Teams, SharePoint, OneDrive is required; Application Support for Adobe Acrobat, Bluebeam, and other current and new applications that exist within the organization; In-depth knowledge of Windows Active Directory User and Computer Administration; MS Intune, SCCM, Microsoft Exchange and 365 Admin; Experienced in handling Events, Live Meetings, Webinars and corporate events using MS Teams, WebEx or Zoom Video or similar platforms; Exposure to IT Service Management and delivery systems, e.g. Zendesk, ServiceNow, Remedy; Jira; Strong analytical, problem solving and troubleshooting skills; Ability to function well in a team environment; work independently as needed; A+, Network +, Security + or MCP certifications are an asset Strong customer focus skills; Strong oral and writing proficiency in English is mandatory; Minimum two-year relevant experience working in a similar corporate service desk technical support role; All candidates must have legal authorization to work without employer sponsorship and ability to travel if necessary;

Our Company Were Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: 15+ years experience in Asset S/W & H/W compliance management Experience to lead asset compliance track and ensure to manage complete life cycle of Software/Hardware assets for the organization. Identify, document, and report license compliance issues and recommend solutions for a fix. Maintain the accuracy of the data in the Asset Management System according to Service Level Agreements and responsible to Maintain, update, track and report on all assets throughout the asset life cycle. Working closely with the various IT groups responsible for various IT Assets. Maintain software standards, validate product lists and maintenance contracts within the asset management database. Coordinate software license and maintenance agreement reviews. Advise management for best practices to optimize existing assets while reducing risks Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information. Review and analyze hardware contracts and maintenance agreements to establish entitlements. Validate data between all systems of record and the asset management tool. Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance. Monitor and alert stakeholders to changes in hardware warranty terms and conditions. Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity. Interact closely with counterparts in APAC, EMEA and the US to develop where applicable, regional policies and procedures in order to comply with the regulatory requirements Conduct and lead software/hardware asset reconciliation and audit activities. Assist Service Delivery in IT Asset Refresh planning, IT planning, and purchasing Lead all internal and external software licensing audits, analyze results and provide corrective action plans to senor management Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders What youll bring: ITIL Foundations Certificate and experience in multicultural environment Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Experience in asset management, with tools such as ServiceNow, SCCM, and Intune and expert in reconciliation and manual data reconciliation. Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. About us #LI-RR1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The team This position is responsible for providing desktop support services primarily to end users in (Pune) and, secondarily, provide remote support to end users within (select region, AMER, APAC and EMEA). This position will be based out of the Hitachi Vantara office, Pune, India. The candidate will be working with the existing team in performing varying degrees of problem determination, root cause analysis and resolution of desktop hardware and software problems. The candidate is responsible for making effective use of available technical resources and providing the service within established service levels. The candidate will be performing installs, moves, adds and changes (IMAC), data backup/restores, computer virus management, data migrations, and workstation refresh activities. The role Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement corrective solutions, including offsite repair for remote users as needed. Install, configure, test, maintain, monitor, and troubleshoot Macintosh and Windows end-user workstations, related hardware and software in order to deliver required desktop service levels. Assess the need for and implement performance upgrades to end user workstations, including the installation of these upgrades (for example memory). Collaborate with tier 3 support teams in Hitachi Vantara, Network / System administrators & Engineering. Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems. Work with the companys helpdesk on assigned problem/IMAC tickets. Answer to and perform IMAC requests as they are submitted through the service desk. Deploy software through SCCM, Microsoft Intune and JAMF. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Interface with third-party support and equipment vendors. Configure and maintain collaboration meeting rooms. Support mobile devices like phones and tablets (Android, Windows, Apple) Asset management. What youll bring Qualifications/Experience Degree in information technology, or related field (or equivalent experience). IT Desktop Support experience. (Depends on (junior / mid or senior role) Fluency in English (verbal/written) is required. Experience in Windows OS and Macintosh. (Depends on (junior / mid or senior role) Technical skills in supporting x86/x64 hardware platforms, ARM platforms (M1 chip Apple). Ability to quickly trouble-shoot and resolve problems. Experience working in an Active Directory environment including SCCM. (Depends on (junior / mid or senior role) Experience with desktop virtualization (e.g. Xen) preferred but not required. Concentrated focus on defect reduction and quality of services. Excellent customer relations and customer support skills. Experience working in a team-oriented, global, collaborative environment Prepared to travel to other countries as well About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-PN1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

The IT Workplace L2 engineer oversees cyber ops, which includes ensuring that all Nexthink KPIs related to workstations are compliant with Group objectives. Amongst others, Patching Windows 10 & 11 machines following internal patching schedule and procedures. BitLocker compliance follow-up: identify unencrypted PCs, contact users, guide them through activation, and verify encryption status and cipher mode. The IT Workplace L2 engineer is also in charge of level 2 activities based on tasks assigned by the SAB Infra team, Support software installations through SCCM or via manual/local sources where applicable. GPO maintenance, harmonization and clean-up Deliver Level 2 IT support based on defined procedures Provide network share access to users following a predefined process. Document activities in the ITSM tool (ServiceNow). Escalate complex issues to L3 teams as needed. Role & responsibilities Experience with Windows 10/11 patching and basic system administration. Familiarity with BitLocker and Windows security settings. Working knowledge of SCCM (System Center Configuration Manager). Good understanding of network drives and permissions. Experienced in IT Workstation Operations and technologies

Role & responsibilities SCCM: SCCM administration experience SCCM platform management: - Manage SCCM local servers, content replication, optimization - Monitor SCCM components - Monitoring and troubleshoot client issue - Create and manage SCCM reports - Troubleshoot all issues related to SCCM platform Participate in root cause analysis and related documentation and communication Assist helpdesk and local it support Keep up-to-date documentation.

Role & responsibilities Airwatch/InTunes administration experience Airwatch administration experience, on-premise server environment Airwatch administration and support Manage devices policies and profiles Mobile devices provisioning, deployment and account management Troubleshoot all issues related to mobile devices solution Devices certificates management Deploy application for devices mobile using integrated VPN solution (UAG) Participate in root cause analysis and related documentation and communication Assist helpdesk and local it support Keep up-to-date documentation

Primary Skills : Application packaging and Deployment (Windows) Secondary Skills : SCCM & Intune administration. Location : Chennai Shift Timing : 24 /7 Rotational Job Description : • Knowledge and minimum 6+ years experience in End user computing domain and technologies including Application packaging, Application virtualization, SCCM administration. • 1+ years of experience in the design, architecture, and management using MECM or SCCM and Intune in Windows 10 deployments. • To develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. • To maintain effective local documentation including standard operating procedures, best practices, and methodologies for application packaging and OS deployment. • Extensive experience in Application repackaging MSI / MST using Admin Studio install shield , Orca, Procmon, Regmon, Orca ,Picture Taker, Install Rite etc. • Knowledge in Package advanced deployment properties like Dependencies, Supersedence, Task Sequence etc. • Knowledge in writing PowerShell scripts, VBScripts, Batch File Scripts, Creating Custom Actions etc., • Deployment of Applications and Software Updates, creating and deploying applications with user device affinity, perform monthly patching • Deploy Client Management agents, manage clients using Group Policy, WSUS, logon scripts, Client Push, Troubleshoot SCCM client health • Candidates should be flexible to work in shifts and proper communication skills required for interacting with Customer etc.

Level 1 engineer (L1) Minimum educational qualification: Graduate or Diploma or equivalent Minimum 2 years of experience in the field of Information Security Should be proficient in Windows Operating Systems Should be proficient in basic troubleshooting of proposed endpoint security solutions Should be proficient in various Enterprise Patch Management solution. Location - Rabale, Navi Mumbai MECM L1 job responsibilities: 1. Monitoring Reporting Monitor MECM dashboard for alerts, failed deployments, or errors. Generate and review daily health reports of MECM infrastructure. Check software deployment status and compliance reports. 2. Basic Troubleshooting Assist with resolving issues related to software distribution, patching, and client health. Troubleshoot client-side issues like MECM agent not reporting, failed installations, or inventory problems. Check logs (e. g. , ClientIDManagerStartup. log, WUAHandler. log, CAS. log) for common issues. 3. Support Tasks Provide end-user support for software installation via Software Center. Guide users on accessing applications or updates pushed through MECM. Handle basic application/package deployment requests. 4. Patch Management Assistance Support monthly patching cycles (e. g. , verifying patch availability and deployment status). Monitor patch compliance and follow up on non-compliant systems. 5. Client Health Monitoring Ensure MECM clients are healthy and communicating properly. Use built-in MECM tools or scripts to re-install or repair SCCM agents. 6. Asset Inventory Support Assist in hardware and software inventory validation. Generate inventory reports as per request. 7. Escalation Escalate unresolved or complex issues to L2/L3 teams. Document all steps taken before escalation.

Requirements: Bachelors Degree, or foreign equivalent, in Computer Science, or a related field. 5-6 years of experience in both Windows and Linux 3 years of experience in automation tools/products such as Ansible, Puppet, Chef, SCCM, Altiris, CFEngine. 5 years of experience scripting/developing automations in languages such as Linux Shell, Powershell, or Python 3 years of experience in Networking concepts (routers, firewalls, subnetting). Skilled in troubleshooting methodologies Must have excellent written and oral communications, including technical documents, and process documents. Roles and Responsibilities include but not limited to: Assist customers in creating questions, reports and dashboards Good understanding of creating/maintaining Role-Based Access controls in Tanium from a platform standpoint Review/assist with the creation of scripts as needed to assist customers with issues. Conduct upgrades and maintenance of the Tanium platform Triage and engage in problem resolution by partnering with the endpoint teams and the Tanium vendor. Good understanding of the Tanium client, endpoint configuration, and logs for identifying and resolving issue. Participate in the preparation of materials and oral presentations for customers and management. May be required to work off-shift, weekend, and overtime hours Basic understanding of Sensors, Custom Tags, Scheduled Actions, topology of Tanium platform, user groups. Basic understanding of the following Tanium Modules: Interact, Asset, Comply, Deploy, Discover, Enforce, Integrity Monitor, Patch and Performance. Bachelor’s degree in a relevant field and 5 years of relevant experience. 4 years of relevant experience may be substituted in lieu of degree. Experience with Tanium software preferred – Other endpoint management software (i.e. Big Fix, SCCM) may be substituted considered A thorough understanding of how applications install on the Microsoft Windows platforms and how rpm’s are installed on Linux systems Experience with windows and linux patching Strong proficiency in scripting language – linux shell, Powershell and/or Python Experience using REST API to pull data is a plus Having a Tanium Certified Operator or Certified Administrator is a plus Experience with VMWare and/or AWS is a plus. Strong mentoring and communications skills. A large portion of this job is interacting with customers who may have limited knowledge/experience with the tool Strong problem solving skills and goal driven Ability to manage multiple projects at a time Experience working in a large enterprise environment and networks.

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600