Sales Specialist

Position: Lead Follow-Up & Appointment Coordinator

Location: Gurugram

Experience: 1–3 years (Freshers with good communication skills can apply)

Type: Full-time

About the Role:

We are looking for a confident and well-spoken individual to manage incoming leads generated from our ad campaigns. The candidate will be responsible for promptly reaching out to leads, explaining our services/products, and setting up appointments with our sales or consultation team.

Key Responsibilities:

Call and follow up with leads generated from digital ads

Explain our offerings clearly and answer basic questions

Fix appointments and update calendar/scheduling tools

Maintain a daily tracker of lead status and follow-ups

Coordinate with internal teams for smooth appointment handling

Ensure timely and polite communication with all prospects

Skills & Requirements:

Strong verbal communication in English and Hindi

Pleasant and persuasive telephone manner

Ability to follow scripts and handle objections professionally

Basic computer skills (Excel, CRM tools, etc.)

Organized, punctual, and goal-oriented

Prior experience in tele-calling or lead management in furniture sector is a plus