Sales Operations Analyst

About Iamneo Iamneo, founded in 2016 and now a part of NIIT, is a rapidly growing and profitable B2B EdTech SaaS company that is revolutionizing the upskilling, evaluation, and deployment of tech talent. The AI-powered learning and assessment platforms offered by iamneo assist enterprises and educational institutions in developing future-ready talent at scale, specializing in Talent Upskilling, Assessment, and Workforce Transformation across sectors like ITeS, BFSI, and Higher Education. Trusted by top corporates such as Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, Hexaware, and over 150 leading institutions like BITS Pilani, VIT, SRM, LPU, and Manipal, iamneo combines NIIT's 40+ years of legacy in learning and talent development with an AI-first, product-driven approach to modern upskilling. About The Role We are seeking a detail-oriented and data-driven Sales Operations Analyst to support our rapidly expanding sales team. In this role, you will be instrumental in optimizing sales processes, enhancing performance visibility, and aiding in strategic decision-making. If you have a background in streamlining sales operations and a zeal for facilitating sales success, we are eager to hear from you. Key Responsibilities - Provide the sales team with accurate reporting, pipeline tracking, and performance dashboards. - Ensure data integrity and usability by maintaining and optimizing the CRM system (Zoho/Salesforce/HubSpot or similar). - Assist in sales forecasting, planning, and target allocation. - Identify and eliminate bottlenecks in the sales process to drive operational efficiency. - Collaborate across functions with marketing, customer success, and finance for alignment. - Extract insights from sales data to aid leadership in decision-making. - Take charge of documentation and training for tools and processes utilized by the sales team. - Support deal desk activities, contract tracking, and incentive calculation. Requirements - 3-5 years of experience in Sales Operations or Revenue Operations. - Proficiency in CRM platforms like Zoho CRM, Salesforce, HubSpot, etc. - Strong skills in Excel/Google Sheets; familiarity with BI tools such as Tableau, Power BI is advantageous. - Analytical mindset with a keen eye for detail. - Effective communication abilities with sales and leadership teams. - Previous experience in EdTech or SaaS environments is highly beneficial. - Self-driven with a problem-solving approach and a sense of ownership. What We Offer - A pivotal role with autonomy and ownership. - Opportunity to thrive in a fast-paced, high-growth setting. - Collaborative culture emphasizing learning and development. - Competitive salary and performance incentives. Skills: communication skills, business intelligence tools (Tableau, Power BI), reporting, advanced Excel skills, operations, collaboration, revenue operations, sales operations, Google Sheets, analytical skills, sales, Excel, CRM platforms (Zoho, Salesforce, HubSpot), revenue.,