Sales Head

Role & responsibilities

i. Collaborate with members of the marketing team to penetrate key markets.

ii. Define the approach for the overall sale of new business and account retention.

iii. Develop a comprehensive sales and distribution strategy to maximize sales opportunities.

iv. Develop sales and distribution policies that reflect the organizations goals.

v. Direct the sales team in generating proposals that define a clear path to client satisfaction and revenue growth.

vi. Establish customer relationship management (CRM) systems and guidelines to manage customer relationships.

vii. Establish internal guidelines for personal data protection based on applicable legislations, to manage customer data.

viii. Foster relationships with new partners to achieve desired revenue.

ix. Investigate factors impacting sales performance.

x. Leverage innovations to maximize revenue pf traditional and digital assets and products.

xi. Monitor changes in the industry and leverage them for business opportunities.

xii. Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions and sponsorships.

xiii. Participate in forums to keep abreast of new changes in the industry and practices.

xiv. Promote positive relationships with major customers to understand their needs.

xv. Provide input on sales incentive structure and key performance indicators to help monitor targets.

xvi. Recommend changes in pricing structures in product lines or products.

xvii. Review sales performance by analyzing performance reports.

xviii. Responsible for smooth functioning of the leading process at various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service.

xix. Manage day-to-day performance of all sales team members and deliver reviews.

xx. Co-ordinating with the sales team in terms of sales/collection.

xxi. Preparing MIS reports providing feedback to top management on business operations sales and various dashboards.

xxii. Close tracking of all branches handling sales team to ensure achievements of monthly target including branch manager, relationship manager, operations team and credit team.