Sales Development Representative

Role

Key Responsibilities

• Cold call the clients using a given lead list
• Answer incoming calls from prospective clients
• Maintaining a deep knowledge of companys products and services
• Work on obtaining and evaluating all relevant information to handle our product and service inquiries to provide appropriate solutions to client's queries and doubts
• Providing clients with comprehensive product/service consultations and guiding their decision-making process
• Building and maintaining strong relationships with prospective and existing clients
• Use scripts to provide information about services, plans etc., and present their benefits
• Ask pertinent questions to understand the clients requirements
• Persuade the client for next level call with senior members of the team
• Record the clients personal information accurately in a computer system
• Go the extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and appointments and record useful information

Essential qualifications and skills

• Possession of bachelor’s degree or PG and/or MBA would be a plus
• Candidate should be ok to work in US hours (India Night) hours
• Proven experience as tele sales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skill with the ability to resolve issues and address complaints

Required Experience:

• Minimum of 1-1.5 years of International Voice Process
• Excellent level of knowledge/expertise with PC, Internet Research and software (Word and Excel)

Perks and Benefits

• Five days of working with attractive US/UK shift allowance
• Performance based attractive incentive
• Comprehensive skill development by intensive L&D program
• Exposure to work with international clients
• Weekly employee engagement activities
• Holistic career progress path policy for professional growt