Sales Coordinator

Job Description

Call Directly HR- 7717300328 **Job Profile: Sales Coordinator** **Role Name:** Sales Coordinator **Location:** BRS Nagar, Ludhiana **Working Hours:** 9:30 AM - 6:30 PM **Salary Range:** ₹14,000 - ₹16,000 for freshers **Job Overview:** We are seeking a dedicated and proactive Sales Coordinator to join our team. The ideal candidate will be responsible for managing follow-ups with walk-in customers, coordinating with the sales team, and ensuring a seamless customer experience. This role requires excellent communication skills, patience, and a basic understanding of Excel and other software tools. The Sales Coordinator will play a crucial role in converting leads and, when necessary, generating new leads to drive sales growth. **Key Responsibilities:** - **Customer Follow-ups:** Manage and execute timely follow-ups with walk-in customers to ensure high levels of customer satisfaction and retention. - **Sales Team Coordination:** Work closely with the sales team to ensure smooth operations and effective communication between team members. - **Customer Handling:** Address customer inquiries and concerns with patience and professionalism, ensuring a positive customer experience. - **Lead Conversion:** Convert potential leads into actual sales by understanding customer needs and offering suitable solutions. - **Lead Generation:** Proactively generate new leads through various channels to expand the customer base when required. - **Data Management:** Maintain accurate records of customer interactions and sales activities using Excel and other software tools. - **Reporting:** Prepare and present regular reports on sales activities, customer feedback, and market trends to the management team. **Qualifications:** - **Education:** High school diploma or equivalent; a degree in Business Administration or related field is a plus. - **Experience:** Freshers are welcome to apply; any prior experience in sales or customer service is advantageous. - **Skills:** - Fluent in English with excellent verbal and written communication skills. - Basic knowledge of Excel and familiarity with other software tools. - Strong organizational skills with the ability to multitask and prioritize effectively. - Ability to work independently and as part of a team. - Dedication to providing excellent customer service and achieving sales targets. **Personal Attributes:** - Strong attention to detail and a proactive approach to problem-solving. - High level of dedication and commitment to the role. - Patient and empathetic with a customer-focused mindset. - Ability to adapt to changing situations and handle pressure effectively. Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹16,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person