44 Rtm Jobs

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities:- Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration.- Collaborate with cross-functional teams to develop and deploy ALIP Development solutions.- Manage product development using Product Development Management methodologies.- Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: - Must To Have Skills: Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development.- Good To Have Skills: Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification.- Strong understanding of software engineering principles and best practices.- Experience with software development life cycle (SDLC) processes.- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information:- The candidate should have a minimum of 3 years of experience in Product Configuration in any insurance policy administration system.- The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions.- This position is based at our Bengaluru/ Mumbai/ flex office. Qualification 15 years full time education

Job Description The key role of this individual is to ensure there is system implementation which helps in acceleration and execution of improving the fill rates , availability of stock in the stores & ensure sustainability and a continuous improvement on the targets. This scope would cover all aspects of delivering the stocks to the vendor at the DC & DSD operation at the marts (specified). Job Responsibilities Improving Fill Rate Daily review of order to ensure their accuracy. For system generated PO’s Maintain correct replenishment settings (Lead time, Review frequency, Inventory buffers) For Manual PO’s: Ensure the same are in line with requirement. Specifically in case of Promo PO’s PO extension as required on need basis Coordinate with merchandising teams to ensure delisted products are off the orders and at the same time ordering is switched off for the same Ensure priority management is set as communicated by the teams Ensure promotional SKU’s are monitored such that there is no excess ordering and switching to Normal is done once the promotion quantity is completed Coordinate and ensure correct Master Data Management Improving In-stock Daily review of In Stock losses and coordinate with the teams and ensure actions required are taken Identify gaps in the replenishment if any, which may be impacting In Stock Focus on key stores specifically where In Stock is below target Coordinate with teams ( Vendor) to ensure In Stock levels are maintained above agreed target - Reduce Inventory Levels Review inventory on weekly basis and identify high inventory items impacting DOH Identify reasons for high inventory and take actions to resolve the same General Coordinate with zonal team RTM , Finance, & Sales for delivery to happen as per the vendors requirement . Coordinate with the zonal team to update the changes in the price master list which will help continuity in supplies. Prepare daily failed indent report & RCA report on weekly basis & conduct concall with the vendor on the RCA report. Develop a continuous improvement process which will help in improving the system which will lead to improve the fill rate , sales growth & stock availability in the stores Engage with FBO and CBO. Team building and motivating the teams Job Requirement Work Experience: Minimum 5 years in supply chain roles – production, logistics, distribution, sales. Education: Graduate + MBA preferably in Supply chain Management

Position Title: Test Automation Manager/QC Manager Position Type: Full Time, Permanent Department: Quality Control/Assurance Reports to: R&D Manager, India Development Centre. This job requires individual to work from our Hyderabad facility. No remote and No Hybrid. Company Background: CGLIA is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population. At CGLIA, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations. CGLIA, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer. Job Summary: We are seeking an experienced Test Automation Manager to lead our test automation efforts and ensure the quality and reliability of our software products. The ideal candidate will have a strong background in software testing, test automation frameworks, and team management. Responsibilities: Lead and manage the Quality Control (QC) team to ensure the delivery of high-quality software products. Mentor, train, and guide team members in testing methodologies, tools, and best practices. Allocate resources effectively to ensure timely delivery of testing deliverables. Define, develop, implement and document comprehensive test strategies that aligns with the business objectives. Ensure that test plans address performance, security, data integrity, and other critical aspects of the SaaS product. Proficient in maintaining Requirements Traceability Matrix to ensure complete test coverage. Lead the design, development, and maintenance of test automation frameworks and scripts. Evaluate the appropriate automation tools (e.g Selenium/Appium/JMeter/Postman) and ensure effective implementation to enhance efficiency across the organization Work closely with DevOps and engineering teams to integrate automated tests into the Continuous Integration/Continuous Deployment and Continuous Delivery (CI/CD/CD) pipeline. Oversee the execution of automated tests including unit test cases, end-to-end tests, security, performance tests and regressions tests. Analyze test results and provide feedback to developers and stakeholders. Develop a comprehensive test reports and track on test automation metrics and KPIs. Implement TDD and BDD practices and ensure adoption of industry-standard test methodologies such as risk based testing, exploratory testing and shift-left testing. Establish a healthy defect management process that includes root-cause analysis, Corrective and Preventative Action (CAPA) for field escapes. Stay up-to-date with industry trends and advancements in test automation tools and techniques. Conduct code reviews and ensure adherence to coding standards Requirements: Bachelors degree in Computer Science, Engineering, or related field. Minimum 7 years of experience in software testing and test automation. Extensive Knowledge of CI/CD/CD concepts and tools (e.g., Jenkins, GitLab CI) Strong proficiency in test automation frameworks such as Selenium, Appium, or similar. Experience with programming languages such as Java. Familiarity with TDD/BDD and other test methodologies and practices Experience in implementing and managing Requirements Traceability Matrices Strong understanding of performance, security, and data integrity testing for cloud-based SaaS products. Proven problem solving, analytical, and decision making skills Excellent communication and leadership skills. Ability to multitask and prioritize in a fast-paced environment. Proven problem-solving and analytical abilities. If you possess the required skills and experience, we encourage you to apply for this exciting opportunity to lead our test automation efforts and contribute to the success of our enterprise-class SaaS products.

One of the largest FMCG MNCs wishes to hire the Sales Strategy, Trade Marketing & GTM Lead for East. - The incumbent would manage the GTM, and Sales Development FOR EAST Specific KRAs include : - Responsible for end to end planning for new product launches - Sales Development - Urban & Rural GTM ensuring and expanding the direct reach of the markets - Driving new initiatives /projects towards creating a future-ready sales system - Building Sales Capability - Partnering with Technology team for a smooth functioning of Sales IT and GTM rollouts. Preferred candidate profile We invite applications from premier B School graduates (2019 -2022 batch graduates) with sound sales and distribution experience as ASM/ZSM coupled with HANDS ON EXPERIENCE IN PREPARING AND EXECUTING GTM STRATEGY . - His /her forte should be working with the trade, developing the channel both in urban and rural markets. - FMCG/TELECOM industry professionals may apply.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationAs a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities:- Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration.- Collaborate with cross-functional teams to develop and deploy ALIP Development solutions.- Manage product development using Product Development Management methodologies.- Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: - Must To Have Skills: - Must to have Actuarial skills- Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development.- Good To Have Skills: Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification.- Strong understanding of software engineering principles and best practices.- Experience with software development life cycle (SDLC) processes.- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information:- The candidate should have a minimum of 7 years of experience in Product Configuration in any insurance policy administration system.- The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions.- This position is based at our Mumbai office. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationAs a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities:- Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration.- Collaborate with cross-functional teams to develop and deploy ALIP Development solutions.- Manage product development using Product Development Management methodologies.- Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: - Must To Have Skills: Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development.- Good To Have Skills: Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification.- Strong understanding of software engineering principles and best practices.- Experience with software development life cycle (SDLC) processes.- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information:- The candidate should have a minimum of 3 years of experience in Product Configuration in any insurance policy administration system.- The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions.- This position is based at our Mumbai/ flex office. Qualification 15 years full time education

Job Description Objective: To optimize sales operations through efficient tracking and analysis of distributor salesman incentives data, as well as monitoring stock aging and closing stock. The role requires a strong command of digital tools, excellent Excel and PowerPoint skills, and proficiency in numeric and data management. Title: Executive RTM Function: Commercial Work Location: Bangalore Job Responsibilities Distributor Salesman Incentives Tracking: Efficiently track and manage data related to distributor salesman incentives. Ensure accuracy and timely processing of incentive-related information. Stock Aging Analysis: Monitor and analyze stock aging to identify slow-moving or obsolete inventory. Collaborate with relevant stakeholders to optimize stock levels and minimize holding costs. Closing Stock Management: Track and manage data related to closing stock. Provide insights into inventory levels, ensuring alignment with sales forecasts and business objectives. Data Analysis and Reporting: Utilize strong Excel skills to analyze numeric data related to sales, incentives, stock aging, and closing stock. Prepare comprehensive reports using PowerPoint for effective communication. Process Optimization: Identify opportunities to optimize processes related to distributor salesman incentives, stock aging, and closing stock management. Propose and implement improvements to enhance overall efficiency. Cross-Functional Collaboration: Collaborate with sales, finance, and inventory management teams to gather and validate data. Ensure seamless information flow and alignment of objectives. Documentation and Record Keeping: Maintain accurate and organized records of distributor salesman incentives, stock aging, and closing stock data. Facilitate easy retrieval and reference for analysis and reporting. Training and Support: Provide training and support to relevant teams on utilizing digital tools for data tracking and analysis. Ensure team members are proficient in leveraging tools for their responsibilities. - Supervises: Nil Direct Reports: Nil Grade (Internal Reference): 6 Geographical Scope: Allotted Zone Reports To: RTM Cluster Head Key Internal Customers: Zonal RTM Team Zonal Sales Team Corp RTM Team Job Requirement Qualifications: Graduation/Post Graduation with minimum 3-5 Years of work experience Experience: 3-5 Years Travel: NA Functional Skills: Proficient use of digital tools for data tracking and analysis. Advanced skills in Microsoft Excel and PowerPoint. Strong numeric and data management capabilities. Analytical mindset with the ability to interpret complex data sets. Detail-oriented with a focus on accuracy in reporting. Excellent communication and collaboration skills.

Role overview The Workforce Management (WFM) Assistant Manager plays a critical role in ensuring that an organization meets its business objectives through effective forecasting, capacity planning, scheduling, FTE calculation, and stakeholder management. This position demands a combination of analytical proficiency, strategic planning, and superior communication skills to align resources with business requirements. Responsibilities Forecasting Develop and maintain precise forecasting models to predict future demand and capacity requirements. Analyze historical data and market trends to accurately forecast future business needs. Collaborate with various departments to gather inputs and refine forecasts. Capacity Planning Design and implement capacity planning strategies to ensure optimal resource allocation. Monitor and adjust capacity plans in response to evolving business conditions and requirements. Collaborate closely with operations teams to balance workloads and resources efficiently. Scheduling Oversee the creation and management of detailed schedules to meet operational targets. Ensure that schedules are aligned with business goals and employee availability. Implement scheduling tools and techniques to enhance productivity and efficiency. FTE Calculation Utilize both linear methods and Erlang models to calculate FTE requirements with precision. Provide insights and recommendations based on FTE analysis to support decision-making processes. Perform regular reviews and updates of FTE calculations to align with business needs. Stakeholder Management Build and maintain robust relationships with key stakeholders across the organization. Communicate effectively with stakeholders to understand their needs and deliver appropriate solutions. Manage stakeholder expectations and ensure alignment with business objectives. Communication Exhibit excellent communication skills, both written and verbal, to convey complex information clearly and concisely. Prepare and present reports, analyses, and recommendations to senior management and other stakeholders. Facilitate effective communication channels within the team and across departments. Preferred candidate profile Experience with workforce management software and tools. Knowledge of industry best practices and trends in workforce planning and management. Leadership skills and the ability to mentor and guide junior team members. Adaptability and willingness to learn and implement new strategies and technologies. Early and immediate joiners will be preferred

Role: RTA || Bangalore Work From Office Bothn side cab Qualification: Any graduate Skills Required: Develop and maintain dashboards using tools like IEX or similar technologies. 3-8 years of experience in Real Time Analysis (RTA), Workforce Management (WFM), or related field. For more info connect at 8595717834

Leading BPO in BANGALORE Hiring for WFM RTA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills CTC UPTO 5.8LPA based on Last CTC Shifts 24*7 Looking for Immediate joiners// Candidates with Lesser Notice period Role and Key Responsibilities: The Lead WFM Analyst will act as a liaison between the Centralized and Site WFM teams. • The Lead WFM Analyst is responsible for team project organization, and site interaction, planning and expediting/verifying the overall success of WFM management functionalities. Initiates and manages all WFM communications between centralized and site teams, and leadership. • Preparation of daily / Weekly / Monthly MIS reports & presentations / decks • Preparing of schedules using Erlang for different queues across multiple locations • Resolve escalated issues and requests from site management • Root cause analysis of SLA deviations, action plan development and resolution • Monitor real-time queue, schedule adherence & attendance. • Key daily exception requests and update schedules • Cross-train with Scheduling Analyst • Optimize breaks the day of or day before the actual schedule • Schedule ADHOC intra-day training requests and update schedules • Produce and analyze daily efficiency reports (representative availability, access level etc.) • Attend centralized and/or site management meeting, as required Key Skills and knowledge: Required good communication skill. • Required good knowledge of MS Excel & Power point. • Proficiency with computers • Willing to work 24*7 • Candidate with Scheduling & Forecasting skill will be preferred. • Ability to handle pressure situations • Drive for self-learning and knowledge enhancement Experience Contact Centre Workforce Management experience • Ability to simplify complex operations into repeatable processes • Comfortable in fast-paced environment • Ability to make decision in time sensitive ambiguous situations Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Role: Real Time Analyst Designation : Associate Location: Chennai (Ambit IT Park) Shifts: Flexible to work in Night Shifts Work Model: Work From Office Looking for immediate joiners only Job Description: Skills: Proficient in Excel. Strong analytical skills. Ability to prioritize and multitask. Strong interpersonal skills to build and foster stake holder relationships Excellent written and verbal communication skills. Proactive issue resolution skills and process improvement. Ability to positively interface with the Clients. In-depth knowledge of Project SLA metrics applicable to WPO. KPI: Real time queue management Idle management. Shrinkage management. Meet Project SLA. Provide RCA. Reporting Accuracy & Timeliness (Project & Associate Level). Accurate and Timely Exception Processing on IEX/EWFM. Client Escalation would be a Negative marker. Additional Initiatives: Hands on experience in any of the workforce Tools is an advantage.

Role & responsibilities :- 8+ years of related experience The Business Analysts should have sound knowledge on Business Analysis and System Design concepts, Data Warehouse and data mart, database architecture, ETL, development activities and document preparation (SRS, FRD, RTM,Change request etc.). They have to attend the meetings with domain to understand the requirements, prepare the scope document, Business Requirement document and Functional Requirement document. They will act as an interface between Domain and Technical team to understand and convey the requirements to technical team. They have to work on MS Visio, MS Office, UML Modeling. They have to prepare all types of documents viz. SRS, Design Document, Requirement Traceability Matrix (RTM) document. Communications skills:- Excellent verbal and written

Min 1+yrs exp as a RTA. Real Time Queue Monitoring Maintaining Service Levels & Associated Metrics Preparation of Daily/ Weekly/ Monthly reports. 24*7 Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Job Title - Growth Strategy (AlcoBev) Manager S&C GN Management Level :07 - Manager Location:Bangalore / Gurgaon / Mumbai Must have skills: Deep expertise in the Alcoholic Beverages (AlcoBev) industry , including market dynamics, regulations, and commercial processes Experience in Route-to-Market (RTM), Distribution & Trade Management, Revenue Growth Management (RGM), and Pricing Strategy within AlcoBev Strong understanding of excise laws, taxation structures, and state-wise regulatory frameworks for alcoholic beverages Experience in working with distributors, wholesalers, and on-trade/off-trade channels Ability to design and implement growth strategies for sales, channel expansion, and brand portfolio optimization Good to have skills: Exposure to digital commerce, D2C models, and omnichannel strategies in the AlcoBev industry Familiarity with Distributor Management Systems (DMS), CRM, Trade Promotion Management (TPM), and pricing tools Understanding of data analytics, demand forecasting, and AI-driven sales strategies Job Summary : As a Manager in Growth Strategy (AlcoBev), you will work with global and regional Alcoholic Beverage companies to develop market expansion strategies, optimize route-to-market models, and enhance commercial processes. You will be responsible for solving complex industry challenges, driving regulatory compliance strategies, and improving distributor management and trade effectiveness. Your role will involve working closely with senior stakeholders across sales, marketing, and supply chain functions to create data-driven, scalable growth solutions. Roles & Responsibilities: Develop growth and market entry strategies for AlcoBev brands across emerging and developed markets Optimize Route-to-Market (RTM) and distributor management models to improve reach and efficiency Navigate state-wise excise regulations, licensing processes, and trade policies to drive compliance and growth Design pricing and revenue growth strategies , factoring in excise duties, MRP regulations, and discount structures Enhance trade promotion effectiveness by integrating data-driven insights into sales and distribution strategies Leverage data analytics and AI-driven insights to improve demand forecasting, territory planning, and sales execution Collaborate with cross-functional teams to integrate e-commerce, D2C, and omnichannel capabilities into growth plans Mentor and develop a team of consultants specializing in AlcoBev industry strategies Professional & Technical Skills: Strong knowledge of state-wise excise regulations, taxation structures, and compliance requirements Experience in managing distributor relationships and trade negotiations Ability to develop pricing, promotion, and assortment strategies based on regulatory and market constraints Familiarity with DMS, CRM, TPM, and analytics tools used in AlcoBev sales & marketing Strong analytical skills to assess market trends, competitor strategies, and consumer demand patterns Ability to influence senior stakeholders , including leadership teams at leading AlcoBev companies Additional Information: Work with leading AlcoBev brands globally , solving key market entry, pricing, and regulatory challenges Exposure to cutting-edge digital transformation strategies in the AlcoBev sector Opportunity to collaborate with industry experts, data scientists, and commercial strategists Be part of an inclusive and collaborative industry-focused strategy consulting team About Our Company | Accenture (do not remove the hyperlink)Qualification Experience: Minimum 8-12 years of experience, with at least 5+ years of hands-on experience in the AlcoBev industry or in Consulting with experience in the AlcoBev industry Prior experience in sales, distribution, pricing, or regulatory functions at a leading AlcoBev company or consulting firm (worked on alcobev projects) Exposure to state-wise regulatory challenges, distributor models, and licensing processes Educational Qualification: MBA from a Tier 1 Business School

Business Analyst - Finance and Accounting Location: Bengaluru, Pune, Hyderabad, Indore Role: Business Analyst - Finance and Accounting Job Summary: We are seeking a highly skilled Business Analyst with expertise in Finance and Accounting to support SAP ERP implementations . The ideal candidate will have experience in developing BRD, FRD, and RTM while ensuring seamless ERP deployment and process optimization. Key Responsibilities: Gather, analyse, and document business requirements for SAP Finance & Accounting modules. Prepare BRD (Business Requirement Document) capturing business objectives, process flows, and key system needs. Develop FRD (Functional Requirement Document) detailing SAP functionalities, configurations, and system behavior. Maintain RTM (Requirements Traceability Matrix) to track requirements from inception to implementation, ensuring alignment. Conduct gap analysis and recommend SAP solutions for process improvements. Work closely with SAP consultants, developers, and finance teams to ensure optimal system configurations. Facilitate requirements gathering workshops with stakeholders and document findings. Assist in data migration, reconciliation, and financial reporting enhancements within SAP. Lead UAT (User Acceptance Testing) sessions for financial workflows and ERP validation. Provide training and support for SAP Finance module users and stakeholders. Ensure regulatory compliance, financial reporting standards, and internal controls . Collaborate on post-go-live support, change management, and continuous system improvements . Required Skills & Qualifications: Bachelor's or Master's degree in Finance, Accounting, Business Administration, or related field . 5-8+ years of experience as a Business Analyst , focusing on Finance & Accounting ERP implementations. Proven expertise in SAP FI/CO, S/4HANA, and ERP system deployment . Strong understanding of BRD, FRD, and RTM methodologies for ERP projects. Experience with business process modeling (BPM) and workflow automation . Proficiency in SAP data migration, integration, and testing strategies . Familiarity with SQL, Power BI, Tableau, and financial analytics tools . Knowledge of Agile, Scrum, and Lean methodologies in ERP implementations . Strong problem-solving, analytical, and stakeholder management skills . Excellent documentation, presentation, and communication skills .

Hey There !! Do you want to work in International BPO Process in Chandigarh & Mohali If Yes Fell Free To Call / Whats App Sourabh @ 9779924404 for interview CTC 15-32 K/M Work From Office Rotational Shifts Candidate Must Be good In English Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts Facilities Vary Client to Client :- Career Growth PG available nearby In House Cafeteria & Gym Subsidised Meals

Brand Executive : Expert Marketing Functional Reporting : Senior Manager: Expert Marketing Administrative Reporting : Senior Manager: Expert Marketing Location : Mumbai Role Purpose The role serves the purpose of managing & improving the performance of the assigned brand(s) by: Planning & driving execution of annual & interim projects – specific to the domain of Medical Marketing Aiding on conceptualization & set up of a product pipeline for future (NPD) to leverage the Medical Marketing RTM Key Accountabilities/ Responsibilities Financial Ideate and implement marketing roadmaps to drive revenue growth from a medical marketing (MM) perspective, focusing on short-term (1-2 years) revenue targets. Manage resources efficiently while coordinating with external agencies and internal teams to maximize cost-effectiveness in all marketing initiatives. Customer Ideate & design the Medical Marketing RTM for the ZW Portfolio Plan & Implement projects specific to this agenda – (HCP led promotion and prescription generation) KOL engagement through advisory board meetings, CMEs, conference participation Coordinate with market research and ad agencies to ensure alignment with customer expectations and enhance the brand's market positioning. People Collaborate with internal sales & expert teams, ensuring seamless execution of on-ground activities and strong alignment between sales and marketing efforts. Engage internal and external stakeholders to drive successful project implementation and build cross-functional relationships. Process Plan and implement marketing projects like HCP led promotion and prescription generation Contribute to the improvement of internal marketing processes by adopting best practices Key Deliverables Develop a marketing roadmap focusing on short-term (1-2 year) brand growth. Ensure alignment with market insights by coordinating with market research agencies and tracking brand health indicators for continuous improvement. Streamline internal marketing processes by adopting industry best practices and ensuring efficient project execution. Key Interactions Internal Sales, Planning On alignment of monthly / quarterly / annual plans for the brand Manufacturing Time to time driving of back end actions basis business plan Logistics Coordination for planned production / changes / additional business ask & its timely delivery Finance Approvals & payments to direct vendors External HCP Medical representative Channel / Medical Fraternity Creative / Ad agencies, Media Agency Relationship Management Coordination / Negotiation Key Dimensions Team Direct Reports: NA Financial Dimensions Brand Size Brand P&L Annual Budgeting Role Requirements: Educational Qualifications PG Degree Experience (Type & Nature) 1-4 years Experience in OTC space Functional Competencies Knowledge & understanding of relevant business indicators, category & industry Understanding of Marketing Communication basics Problems solving skills People Management Skills Good Communication Skills Analytical Skills Good Coordination Skills Negotiation Skills Changes management Systems knowledge Behavioural Competencies Building People Capability -Recognizes and acts on own capability needs Business Orientation - Understands own role and its impact on the business Delivering Excellence - Driven to achieve results and meet existing standards of excellence Entrepreneurial Decision Making - Acts independently in the current role Team Leadership - Demonstrates leadership potential Working Across Boundaries - Is a good team player

Objective: To optimize sales operations through efficient tracking and analysis of distributor salesman incentives data, as well as monitoring stock aging and closing stock. The role requires a strong command of digital tools, excellent Excel and PowerPoint skills, and proficiency in numeric and data management. Title: RTM Execution Lead Function: Commercial Work Location: Kochi Job Responsibilities: Distributor Salesman Incentives Tracking: Efficiently track and manage data related to distributor salesman incentives. Ensure accuracy and timely processing of incentive-related information. Stock Aging Analysis: Monitor and analyze stock aging to identify slow-moving or obsolete inventory. Collaborate with relevant stakeholders to optimize stock levels and minimize holding costs. Closing Stock Management: Track and manage data related to closing stock. Provide insights into inventory levels, ensuring alignment with sales forecasts and business objectives. Data Analysis and Reporting: Utilize strong Excel skills to analyze numeric data related to sales, incentives, stock aging, and closing stock. Prepare comprehensive reports using PowerPoint for effective communication. Process Optimization: Identify opportunities to optimize processes related to distributor salesman incentives, stock aging, and closing stock management. Propose and implement improvements to enhance overall efficiency. Cross-Functional Collaboration: Collaborate with sales, finance, and inventory management teams to gather and validate data. Ensure seamless information flow and alignment of objectives. Documentation and Record Keeping: Maintain accurate and organized records of distributor salesman incentives, stock aging, and closing stock data. Facilitate easy retrieval and reference for analysis and reporting. Training and Support: Provide training and support to relevant teams on utilizing digital tools for data tracking and analysis. Ensure team members are proficient in leveraging tools for their responsibilities. Supervises: Nil Direct Reports: Nil

Company Profile Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. To know more about Firstsource please visit our website www.firstsource.com Role & Responsibilities: Real time monitoring and Intraday performance management Exception Management Real time reports- Hourly/ Daily/ Weekly Preparing Dashboards Analysis and Process development Incident tracking, logging and escalations Process and Procedure adherence Floor & seat management Required skills: Intermediate MS Excel knowledge Basic to intermediate windows operating system navigation skills Strong written and verbal communication skills Ability to interact with all levels of management across various locations Strong analytical skills Comfortable with flexible work timings and willingness to stretch Shift- Rotational Week Off -Rotational Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

• Administer and configure JIRA Data Center and Cloud instances, managing project setup, workflows, permissions and user access • Design and optimize JIRA workflows, customizing issue types, screens, and fields to enhance system usability Required Candidate profile • Automate tasks using Script Runner Groovy and JIRA Automation Rules • Customize RTM Test Management, execution tracking & reporting • Manage integrations with Confluence, Bitbucket & other tools

We're Hiring! Join the Team at IGT Solutions Pvt Ltd Location: Pune | Shifts: Rotational Are you passionate about data, reporting, and the travel industry? Were looking for a Lead Associate-WFM(RTA) to join our growing team! Key Responsibilities: • Generate and publish Hourly/Daily/Monthly reports • Create custom templates and reports based on process needs • Manage and schedule reports across multiple programs • Collaborate with end-users and clients daily • Design and implement new reporting modules • Ensure SLAs and TATs are met consistently What We’re Looking For: • Strong skills in MS Office & Excel • Experience in Excel automation • Excellent communication – both verbal and written • Bonus: Knowledge of MS Access & SQL Server • Open to rotational shifts and weekly offs About IGT Solutions IGT is a global leader in IT and BPM services for the Travel, Transportation, and Hospitality industries. With 10,000+ experts and 15 global delivery centers , we’re committed to driving innovation and excellence. Learn more: www.igtsolutions.com Equal Opportunity Employer We’re proud to foster a diverse, inclusive workplace—free from discrimination, intimidation, or bias. Ready to shape the future of travel with data? Apply now! #Hiring #DataJobs #ReportingAnalyst #ExcelJobs #MIS #GurgaonJobs #IGTSolutions #CareersInTravel #JoinOurTeam

Position Purpose The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. They work closely with Operations, calling out non-adherent events via email so that non-adherent agents can be directed back toward the phone. Workforce Management Real Time Analyst also monitor agent calling behaviors in real-time, calling out events such as talk-time or after-call-work time which exceeds defined thresholds. They watch real-time campaign statistics across various measures such as service level or staffing interval requirements to ensure we are meeting contractual standards as defined by clients. They provide real-time feedback to Work Force Management and Operations management on the status of the campaign. Workforce Management Real Time Analysts may also be required to change agent skill associations on the switch and or provide historical reporting, depending on campaign requirements. Responsibilities Monitor agent schedule adherence using real-time adherence software and call out non-adherent events to Operations through Desk Alerts or over the phone. Coordinate with WFM and other Traffic Analysts on the same campaign to ensure continuity of coverage and distribution of up-to-the-minute statistical data about the day. Work closely with Operations Management to assist them in enforcing schedule adherence and call time threshold guidelines for the campaign. Inform Operations management so decisions can be made regarding OT, VTO, and off-phone activities with up-to-the-minute daily statistics. Provide historical reporting compilation as required by the campaign. Manage and enter real time exceptions in WFM software. Prepare and send intraday as well as daily, weekly and monthly performance reports and Provide support in identifying, tracking and reporting system issues/downtime Track the everyday attendance and provide recommendations for understaffing and overstaffing Review and analyze call/case arrival patterns and provide recommendations to improve customer practice Qualifications Minimum two-year experience in a call center environment and familiarity with Workforce functions required One year prior experience working with workforce management technologies preferred. One year using one of the following systems: Intercom, Salesforce, Genesys, or any other WFM tool. Experience with call center reporting and metrics preferred. Proficiency in Microsoft Office Applications including Word, Power Point, Excel, Tableau and other relevant software required. Graduate/ B Degree. Strong Analytical Skills required to critically assess situations and make decisions in real time. Excellent problem solving and decision-making skills. Ability to operate effectively in a team environment. Excellent oral and written communication skills and interpersonal skills.

Hiring For WFM RTA Experience 2 year in WFM RTA Package upto 6LPA Graduation mandatory Good Communication Skills required Location- Bangalore 5 days working & US Shift Work From Office For more information Contact Priyanka Contact no 9362502648 mail id- priyanka@manningconsulting.in

Min 1+yrs exp as a RTA. Real Time Queue Monitoring Maintaining Service Levels & Associated Metrics Preparation of Daily/ Weekly/ Monthly reports. 24*7 Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Leading BPO in BANGALORE Hiring for WFM RTA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills CTC UPTO 5.5LPA based on Last CTC Shifts 24*7 Looking for Immediate joiners// Candidates with Lesser Notice period Role and Key Responsibilities: The Lead WFM Analyst will act as a liaison between the Centralized and Site WFM teams. • The Lead WFM Analyst is responsible for team project organization, and site interaction, planning and expediting/verifying the overall success of WFM management functionalities. Initiates and manages all WFM communications between centralized and site teams, and leadership. • Preparation of daily / Weekly / Monthly MIS reports & presentations / decks • Preparing of schedules using Erlang for different queues across multiple locations • Resolve escalated issues and requests from site management • Root cause analysis of SLA deviations, action plan development and resolution • Monitor real-time queue, schedule adherence & attendance. • Key daily exception requests and update schedules • Cross-train with Scheduling Analyst • Optimize breaks the day of or day before the actual schedule • Schedule ADHOC intra-day training requests and update schedules • Produce and analyze daily efficiency reports (representative availability, access level etc.) • Attend centralized and/or site management meeting, as required Key Skills and knowledge: Required good communication skill. • Required good knowledge of MS Excel & Power point. • Proficiency with computers • Willing to work 24*7 • Candidate with Scheduling & Forecasting skill will be preferred. • Ability to handle pressure situations • Drive for self-learning and knowledge enhancement Experience Contact Centre Workforce Management experience • Ability to simplify complex operations into repeatable processes • Comfortable in fast-paced environment • Ability to make decision in time sensitive ambiguous situations Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123