Retail Operations Manager- Garment Industry

Job Title: Retail Operations Manager – Garment Industry

Department: Retail / Sales / Operations
Location: Ludhiana
Experience Required: 7–12 years in fashion/garment retail operations
Qualification: Graduate / MBA (Preferred in Retail, Fashion Management, or Business Administration)

Key Responsibilities:

Store Operations Management

• Ensure all stores operate according to brand standards and SOPs
• Conduct regular audits (operational, hygiene, visual merchandising, etc.)
• Monitor stock levels, shrinkage, and replenishment efficiency

Sales & Performance Monitoring

• Track daily/weekly/monthly sales performance and footfall
• Work with store managers to meet revenue and productivity targets
• Analyze sales data to optimize product mix and store performance

Team Leadership & Training

• Manage and guide Area Managers, Store Managers, and floor staff
• Conduct performance reviews, training sessions, and motivation plans
• Ensure staff are well-versed in customer service, SOPs, and product knowledge

Inventory & Supply Chain Coordination

• Ensure timely stock replenishment and stock rotation
• Monitor slow-moving items, returns, and inter-store transfers
• Coordinate with warehouse and merchandising teams

Visual Merchandising & Branding

• Implement brand-driven VM guidelines across all stores
• Plan and execute seasonal changes, new product launches, and promotions

New Store Launches & Expansion

• Coordinate with marketing, VM, and HR for new store openings
• Plan staffing, training, and operational readiness for launch

Reporting & MIS

• Submit daily/weekly/monthly reports on store performance, footfall, conversion, etc.
• Provide feedback to merchandising and marketing teams for improvements

Job Type: Full-time

Pay: ₹70,000.00 per month

Application Question(s):

• Do you have a minimum of 7 years of experience in garment/fashion retail operations?
• Have you managed multiple retail outlets across different locations?
• Are you familiar with visual merchandising standards and implementation across stores?

• Do you have experience in managing store-level teams such as Area Managers or Store Managers?

Work Location: In person