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1.0 - 5.0 years

0 Lacs

tiruppur, tamil nadu

On-site

As a customer service representative, your primary responsibility will be to interact with customers in a friendly and professional manner. This includes greeting customers, understanding their needs, and offering assistance with product selection. You will need to possess a good knowledge of our products, promotions, and store policies to effectively answer customer inquiries. In addition to assisting customers, you will also be involved in inventory management tasks such as receiving shipments, restocking shelves, and reporting low stock levels. Maintaining a clean and organized sales floor is crucial to ensuring customer satisfaction and addressing any complaints that may arise. Some additional responsibilities in this role include reporting inventory discrepancies, low stock situations, and potential loss prevention issues. Collaboration with team members to meet sales goals and create a positive work environment is also important. Adhering to company policies and procedures, including security protocols and loss prevention measures, is essential. To succeed in this position, you should have excellent communication, interpersonal, and problem-solving skills. A good understanding of the products being sold is crucial for assisting customers and driving sales. Prior experience in a retail environment, especially in a sales role, is often preferred. Basic math skills and proficiency in using point-of-sale systems are necessary for processing transactions. A strong sales aptitude and the ability to build relationships with customers are valuable for success. This is a full-time, permanent position with benefits such as food provided, health insurance, and a provident fund. The work schedule is during the day shift, and there are opportunities for performance bonuses and yearly bonuses. The work location is in person. If you are interested in this opportunity, please speak with the employer at +91 9176171721.,

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5.0 - 9.0 years

0 Lacs

punjab

On-site

As a Beauty Advisor, you will be responsible for providing personalized services to our customers in order to assist them in selecting the most suitable cosmetics. You will demonstrate various makeup techniques, recommend products based on individual needs, and educate customers on product details such as ingredients, application methods, and pricing. Your customer-service orientation and extensive knowledge of beauty products will be key to your success in this role. Your primary duties will include greeting customers, showcasing the proper use of makeup and skincare items, recommending complementary beauty products, identifying customer preferences, assisting clients in locating desired products, ensuring product presentation on shelves is appealing, explaining product usage to customers, offering skincare advice, informing customers about pricing and special promotions, and restocking products as necessary. To excel in this position, you must have previous experience as a Beauty Advisor or in a similar role, preferably with customer service experience in retail settings. A solid understanding of makeup, hair care, and skincare products is essential, as well as the ability to effectively demonstrate and promote beauty items on the spot. You should possess knowledge of which products are suitable for different skin types, excellent communication skills, the capacity to maintain composure during busy periods, and at least a high school diploma. Additional education in Cosmetology or a related field would be advantageous. This is a full-time, permanent position with a day shift schedule. The ideal candidate for this role should have a minimum of 5 years of experience as a beauty advisor. If you meet these requirements and are able to work in person, we invite you to apply for this exciting opportunity to contribute to our sales targets and promote our range of beauty products effectively.,

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13.0 - 17.0 years

0 Lacs

maharashtra

On-site

As a Store Executive at our premium furniture store located in Neharoli (Vada) - Factory, you will play a key role in the day-to-day operations. Your primary responsibilities will involve assisting walk-in customers, managing inventory, and upholding the store's display standards. Your duties will include guiding customers in selecting products, providing detailed information on materials, pricing, and warranties. Additionally, you will be responsible for ensuring proper product arrangement, cleanliness, and merchandising within the store. Keeping the inventory systems up to date and supporting billing and cash desk operations will also be part of your routine tasks. Daily reporting of sales figures and close coordination with the store leadership to monitor product movement will be essential. You will be expected to deliver excellent after-sales support to guarantee the satisfaction of our customers. To be successful in this role, you should be a graduate with at least 3 years of retail experience, preferably in furniture or home decor retail. Strong interpersonal skills, along with a presentable demeanor, are crucial qualities for this position. This is a full-time job opportunity with a flexible schedule and requires weekend availability. The work location is in person at our store in Neharoli (Vada) - Factory. Join us in creating a delightful shopping experience for our customers and contributing to the success of our store!,

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0.0 - 4.0 years

0 Lacs

kerala

On-site

We are looking for a passionate and customer-oriented Home Appliance Expert to become a part of our team. Your role will involve engaging with customers, understanding their needs, and providing them with expert guidance on home appliances. You should possess excellent communication skills and have the ability to establish strong relationships with our customers. A fundamental knowledge of home appliances and their functionalities will be beneficial for this position. Prior experience in retail or sales will be an advantage, although freshers are also encouraged to apply. This is a full-time, permanent position based in Kondotty, Areekode. The working schedule will consist of day shifts, and your primary work location will be at our physical store. If you are someone who enjoys assisting customers, has a knack for sales, and is interested in the world of home appliances, we would love to hear from you. Feel free to reach out to us at 9037961722 or 7994441166 to explore this exciting opportunity further.,

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2.0 - 6.0 years

0 - 0 Lacs

lucknow, uttar pradesh

On-site

As a Sales and Marketing Manager at Digital Brain Media in Lucknow, you will be responsible for driving product sales independently, ensuring measurable results. Your role will involve managing vendor relationships, onboarding, and contract negotiations. Identifying, engaging, and closing deals with new vendors will be a key aspect of your responsibilities. Experience in the outdoor media (OOH) advertisement industry is required, while domestic advertisement industry experience and DOOH media industry experience are preferred. Conducting sampling and market analysis to support decision-making, developing strategies to increase product visibility and sales, and training and guiding junior team members and peers for skill development are also part of your duties. Monitoring sales performance, trends, and preparing actionable reports, as well as driving customer and vendor development, will be crucial in this role. You will also be expected to collect new data and use it to generate leads, with e-commerce product-related experience being preferred. The ideal candidate must have proven experience in the eCommerce (D2C) and B2B industry, along with strong vendor management and negotiation abilities. Excellent English communication skills, both verbal and written, are essential. A results-oriented approach with independent work capabilities, strong interpersonal skills, and organizational abilities are also required. Qualifications for this position include a Bachelor's degree in Business, Marketing, or a related field, as well as a minimum of 2+ years of experience in sales and marketing roles within the eCommerce sector. Please note that this job is specifically for the Lucknow location and candidates without eCommerce industry experience and proficient English communication skills need not apply. Additionally, candidates from Med Tech, Edutech, and PharmaTech backgrounds will not be considered. This is a full-time position with a salary range of 20K to 35K. Benefits include commuter assistance, and the work schedule is during the day shift. The preferred education level is a Bachelor's degree, and candidates with at least 1 year of total work experience, including campaign management, sales, and management experience, are preferred. The work location is in person.,

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0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As an International Voice Process representative at Movate (formerly known as CSS Corp), you will be responsible for reviewing new orders for accuracy and completeness, processing new orders on a web-based system, clarifying customer inquiries, and ensuring high levels of service and accuracy. Your duties will also include placing orders with partners, monitoring order statuses, and maintaining accurate records of activities. It is crucial to meet customer requirements on a timely basis and uphold the highest level of accuracy in all your tasks. To qualify for this role, you should hold a degree in any discipline and have a minimum of 6 months of call center experience along with 12 months of customer service experience. Additionally, we are looking for candidates with excellent tenure in job history, a B2+ English proficiency level, typing speed of 30 words per minute, basic computer knowledge, and retail experience is considered a bonus. If you are passionate about delivering exceptional customer service and possess the required qualifications and skills, we welcome you to join our diverse team of customer-centric professionals at Movate.,

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5.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior SAP SD/MM Consultant at VOIS India, you will be responsible for leveraging your expertise in SAP SD/MM consulting and implementation to contribute to the success of our global delivery centers in Pune, Bangalore, and Ahmedabad. With a focus on the implementation of IT solutions aligned with requirements and standards, you will play a key role in driving the transformation to S4 HANA and ensuring the seamless integration of retail-related functionalities. Key responsibilities include: - Bringing 5+ years of IS retail experience to the table, with a strong understanding of Merchandizing, Assortment, Listing, and Pricing in IS Retail. - Utilizing over 10 years of experience in SAP SD/MM consulting and implementation within an SAP environment/client. - Demonstrating proficiency in Simple SCM S4 Hana, including Billing, Sales order, Sales deliveries, SD Master Data, Goods issue, and Batch Management SAP SD application operations. - Possessing skills in niche SAP SD modules such as WM or EWM, providing an added advantage. - Showcasing knowledge of implantation/transformation to S4 HANA and holding Project Management experience with certifications in PMP/PRINCE2/APIC, etc. In addition to your technical/professional qualifications, which include a Bachelor's or Master's degree in Computer Science or Information Technology, you will be expected to: - Exhibit excellent communication skills and at least 10+ years of SAP SD/MM + IS Retail support, maintenance, and implementation experience. - Drive the successful implementation of IT solutions while contributing to continuous improvement within the IT team. - Develop SAP IS retail-related functionalities and integration interfaces with different legacy systems. - Conduct data migration from legacy systems to S4 HANA, ensuring designs align with specifications. - Support continuous improvement by exploring alternative technologies and presenting them for architectural review. - Demonstrate strong problem-solving and analytical skills to address complex challenges effectively. At VOIS India, we are committed to being an Equal Opportunity Employer, fostering a diverse and inclusive workplace where all employees are valued and respected. Our dedication to creating a supportive and engaging work environment has been recognized through various accolades, including being certified as a Great Place to Work in India and being acknowledged among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion. Joining our team means becoming a part of a culturally diverse and talented family that prioritizes the well-being and growth of its employees. If you are ready to contribute your expertise and be a part of our success story, we invite you to apply now and look forward to the opportunity to connect with you soon!,

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10.0 - 14.0 years

0 Lacs

delhi

On-site

As a Store Design & Execution Manager, you will be responsible for ensuring that the store design and execution meet the desired standards to provide the best final look and feel. This includes optimizing the utilization of space for each category based on business projections and designing layouts accordingly. You will also play a key role in verifying and reducing costing for all Exclusive Brand Outlets (EBOs), Multi-Brand Outlets (MBOs), and maintenance work. Vendor selection, appointment, and management will be a critical aspect of your role. You will need to create a pool of reliable vendors and appoint at least three vendors each for Furniture & Fixture and Civil & Maintenance work across regions. Effective vendor management is essential to ensure project delivery in the best quality and within the specified timelines. A core focus of your responsibilities will be on reducing project costs through innovative methods such as identifying new ways, new formats, refurbishments, sourcing new materials, and other strategies. You will be tasked with achieving Fit-out period savings by ensuring all stores open within the rent-free period and Capex Savings by opening stores within the approved budget period. Additionally, you will be expected to identify and implement cost-saving measures in areas such as transportation, vendor services, and Annual Maintenance Contracts (AMCs). Addressing all maintenance issues of the stores in a timely manner based on the Store priority Matrix will be crucial to ensure operational efficiency and customer satisfaction. Your knowledge and skill set should include experience in the retail sector, strong planning and forecasting abilities, proactive follow-up skills, effective people management and leadership qualities, excellent time management, and interpersonal skills, along with strong business management skills. The ideal candidate for this position should hold a Graduate or Post Graduate degree in Civil Engineering or Architecture and have a minimum of 10 years of experience in a similar capacity. If you possess the required qualifications and experience, we welcome you to apply for this challenging and rewarding role.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Visual Merchandiser at Uni Seoul, you will play a key role in creating visually appealing displays that enhance the customer experience and drive sales. Your responsibilities will include planning and executing in-store merchandising concepts, creating window displays, and selecting merchandise to maximize visual impact. You will also be responsible for maintaining visual standards, analyzing sales data for improvements, and staying updated on the latest trends in visual merchandising. To excel in this role, you should have proven experience in visual merchandising, strong creative and artistic skills, and excellent communication abilities. You should be able to work independently and as part of a team, with strong organizational and time-management skills. Proficiency in design software like Adobe Photoshop and Illustrator would be a plus, along with a passion for retail and a customer-focused mindset. Joining Uni Seoul will allow you to be the face of the brand, delivering joyful shopping experiences inspired by Korean culture. You will work in a supportive, team-first culture with exclusive staff discounts and early access to trendy collections. This is an opportunity to thrive in a startup environment with real career-building prospects and a blend of global K-culture with local customer love.,

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5.0 - 9.0 years

0 Lacs

faridabad, haryana

On-site

As a Senior Merchandiser at Spunkies, you will play a crucial role in overseeing the planning and execution of merchandising strategies. Your responsibilities will include managing inventory levels, coordinating with suppliers and buyers, and ensuring that the product line meets customer needs and company standards. You will be based in Faridabad and will work on-site full-time. Your daily tasks will involve analyzing market trends, forecasting demand, and setting sales targets. You will also be responsible for managing relationships with retail partners and ensuring that product presentation aligns with brand guidelines. Your role will require excellent communication and customer service skills to effectively interact with stakeholders. To excel in this position, you should have a strong background in sales and retail, as well as proficiency in marketing strategies and techniques. You must possess analytical skills to conduct market trend analysis and demand forecasting. The ability to work collaboratively in a team environment is essential for this role. Ideally, you should hold a Bachelor's degree in Merchandising, Fashion Design, Business, or a related field. Previous experience in the children's clothing industry would be advantageous and considered a plus. Join us at Spunkies and be part of a team that creates fun, sustainable, and stylish clothes for active children, inspiring younger generations to make sustainable choices and become conscious consumers.,

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1.0 - 5.0 years

0 Lacs

west bengal

On-site

This is a full-time on-site role for a Sales Associate at Lab Grown Diamonds in Kolkata. The ideal candidate should possess excellent customer service and interpersonal skills, along with knowledge of retail. Sales and retail experience are required, as well as the ability to thrive in a fast-paced environment. Strong communication and negotiation skills are essential, and fluency in multiple languages would be a plus. A high school diploma or equivalent is also necessary for this role. We are looking for a local candidate from the Kolkata locality, and only candidates residing in Raniganj locality will be considered. Outside candidates need not apply for this position. The job type is full-time, permanent, and suitable for freshers. The benefits included are health insurance, paid time off, and provident fund. The schedule may involve day shifts and rotational shifts. Performance bonuses, quarterly bonuses, and yearly bonuses are also part of the compensation package. The ideal candidate should have a total of 1 year of work experience, with preference given to those with 1 year of experience in jewelry sales. The work location is in person, and the expected start date for this role is 10/07/2025.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

You will be joining Sanghvi Jewellers, a renowned jewelry store known for its exquisite craftsmanship and timeless elegance in the Pune/Pimpri-Chinchwad area. Specializing in a wide range of precious metals and stones, Sanghvi Jewellers offers captivating pieces that narrate stories of love, legacy, and luxury. The store provides bespoke custom design services, meticulous repair, and restoration for cherished pieces. The collections include gold, silver, rose gold, and diamonds, each meticulously curated to capture opulence and sophistication. As a Salesperson at Sanghvi Jewellers, your primary responsibility will be to deliver excellent customer service. You will assist customers in selecting jewelry, manage sales transactions, maintain product displays, and handle customer inquiries. Building lasting customer relationships, staying updated on product knowledge, and achieving sales targets are key aspects of this role. You will also be involved in inventory management and ensuring the overall upkeep of the store. To excel in this role, you should possess strong customer service and interpersonal skills. Sales and retail experience, particularly in the jewelry or luxury goods industry, would be beneficial. Knowledge of precious metals and stones, along with the ability to stay informed about product knowledge, is essential. Excellent communication skills, proficiency in handling sales transactions and using point-of-sale systems, attention to detail, and organizational skills for inventory management are required. A high school diploma or equivalent is necessary, and additional certifications in jewelry sales or gemology are considered advantageous.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

The Salesperson position at N.S. EXPORTS in Noida is a full-time on-site role where you will play a key role in assisting customers with selecting and purchasing precious jewellery. Your responsibilities will include understanding customer needs, providing product information, and closing sales to ensure customer satisfaction. Furthermore, you will be expected to maintain a thorough knowledge of the jewellery products, manage merchandise presentation in the store, handle financial transactions accurately, and restock inventory as necessary. To excel in this role, you must possess excellent customer service and interpersonal skills, along with a deep understanding of precious jewellery to effectively educate customers about the products. Salesmanship is a crucial aspect of this position, requiring the ability to persuade and close sales successfully. Strong communication skills, both verbal and written, are essential, as well as the capability to manage financial transactions with precision and maintain detailed records. Your organizational skills, attention to detail, and ability to work collaboratively in a team setting will be highly valued in this role. While prior sales experience or retail experience in the jewellery sector is advantageous, it is not mandatory. A high school diploma or equivalent is required, and additional qualifications in sales or marketing will be beneficial for your success in this position.,

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5.0 - 9.0 years

0 Lacs

chandigarh

On-site

As a Switchgear & Wiring Accessories Senior Territory Manager at Orient Electric, you will play a crucial role in driving the company's Sales & Marketing strategy to achieve business objectives. Your responsibilities will include establishing Orient as a leading brand voice in the category within the defined territory. You should have a Retail experience with domain knowledge, along with at least 5 years of relevant experience in Switchgear & Switches. Your tasks will involve conducting regular retail activities, promotional activities in the retail market, IB Calls, and creating a future prospect funnel. Your key responsibilities will include developing productive relationships with dealers/distributors, creating win/win business plans, acting as a bridge between the company and current/future markets, and expanding the retail sales network. You will be responsible for achieving retail expansion targets by appointing new retailers/dealers and distributors, conducting market mapping, tracking competition information, ensuring product displays, and executing retail activities. Furthermore, you will be accountable for achieving area business targets in terms of Primary Secondary Sales & Collection, submitting balance confirmations from trade partners, executing promotional schemes, recording sales and order information, and reporting to the sales department. You will also need to submit Sales MIS, ensure compliance with Orient Electric trade policies, monitor stock movement, conduct product trainings, generate leads, settle defective products, and encourage channel partners to adopt digital initiatives. Your role will be pivotal in driving the success of the Switchgear & Wiring Accessories BU at Orient Electric, and your proactive approach in executing the outlined responsibilities will contribute significantly to the company's growth and market presence.,

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2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As an Optical Sales Assistant, you will be a vital part of the optical retail operation, assisting customers in choosing the perfect eyewear and lenses customized to their requirements. Your role is crucial in providing exceptional service and ensuring customer satisfaction. By leveraging your understanding of customer preferences and optics, you will contribute significantly to sales growth and cultivating customer loyalty. A combination of in-depth product knowledge, top-notch customer service skills, and a genuine interest in healthcare and fashion is essential for success in this role. Collaboration with a dynamic team is key to achieving sales targets and offering valuable support to optometrists and other optical professionals. Responsibilities - Provide customers with professional guidance on eyewear products and lens options. - Assist customers in selecting frames that align with their style and budget preferences. - Conduct lens fitting and adjustments to guarantee optimal comfort and vision. - Stay updated on the latest optical product trends and innovations. - Maintain a well-organized display and presentation of optical merchandise. - Work closely with optometrists to ensure accurate implementation of prescription orders. - Efficiently handle order processing to ensure timely prescription completion. - Cultivate lasting relationships with customers to encourage repeat business. - Achieve individual and store sales targets by promoting selected products. - Deliver excellent post-sale support by addressing customer inquiries and concerns. - Coordinate inventory management tasks, including stock checks and replenishments. - Actively participate in store meetings, training sessions, and development programs. Requirements - Minimum high school diploma or equivalent qualification is required. - Previous retail experience, preferably in an optical or healthcare setting, is preferred. - Strong interpersonal and communication skills to engage customers effectively. - Demonstrated ability to multitask and manage time efficiently in a busy retail environment. - Genuine interest in optics, fashion, and delivering excellent customer service. - Proficiency in using basic computer software and retail systems. - Strong problem-solving skills with a customer-focused mindset and attention to detail. Role Level: Mid-Level Work Type: Full-Time Country: India City: Kochi Company Website: https://www.talentmate.com Job Function: Retail & Merchandising Company Industry/Sector: Recruitment & Staffing About The Company TALENTMATE Portal aims to streamline the process of searching, interviewing, and hiring professionals by bringing all the necessary resources under one roof. Whether you are seeking your next job opportunity or looking for potential employers, we are dedicated to providing assistance and support throughout your journey.,

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0.0 - 2.0 years

1 - 1 Lacs

Darjeeling

Work from Office

Responsibilities: * Ensure customer satisfaction through timely delivery & quality products * Collaborate with cross-functional teams on strategic initiatives * Manage store operations, inventory control & staff performance

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0.0 - 4.0 years

0 Lacs

west bengal

On-site

As a part of the NIKE, Inc. team, you will not only outfit the world's best athletes but also have the opportunity to explore your potential, break boundaries, and expand the limits of what can be achieved. We are seeking individuals who are capable of growth, innovative thinking, dreaming big, and creating extraordinary experiences. Our culture thrives on diversity, rewarding imagination, and embracing individuals who are achievers, leaders, and visionaries. At NIKE, Inc., it's all about each person contributing their skills and passion to a challenging and constantly evolving environment. Working in retail means being the face of NIKE, Inc. With a strong emphasis on product knowledge and customer service, our retail teams deliver valuable experiences to consumers on a daily basis. Whether in Shanghai or San Francisco, each store offers a unique perspective and fosters a community of sport and style enthusiasts. A career in Nike Retail requires creativity, ambition, and provides the opportunity to grow alongside some of the industry's best athletes, teammates, and retail partners. If you are a creative individual eager to showcase your talents, this is an exciting opportunity for you! We are currently looking for an energetic, dynamic, and passionate Visual Merchandising Associate to join our Nike Team at the Nike Unite Store - IMM. In this role, some of the key responsibilities you will be engaged in include: - Building and maintaining in-store visual merchandising aesthetics - Mentoring and developing Athletes on visual merchandising best practices - Collaborating with Coaches on promotions, seasonal campaigns, and brand initiatives - Identifying brand opportunities - Providing exceptional customer service Working at NIKE, Inc. means collaborating with a vibrant and dynamic group of individuals across various functions, from Coaches to Athletes, Visual Merchandise and Stylist Marketing Manager, and Retail Operations. To excel in this role, you should bring: - A passion for the Nike brand - Self-motivation - Great attention to detail - Creative flair - Previous retail experience NIKE, Inc. is a growth-oriented company that values team members who are willing to grow with us. We offer a generous total rewards package, a casual work environment, a culture that promotes diversity and inclusivity, and an electric atmosphere for professional development. Regardless of your location or role, every employee at Nike shares the mission of bringing inspiration and innovation to every athlete around the world. At NIKE, Inc., we are committed to providing a premium, inclusive, compelling, and authentic candidate experience during our hiring process. Transparency is key to ensuring you can perform at your best. Our benefits include an Employee Assistance Program, Holidays, Medical Plan, Paid Time Off (PTO), and Product Discounts, allowing all employees to realize their full potential both at work and beyond.,

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10.0 - 15.0 years

0 Lacs

maharashtra

On-site

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, uniquely delightful, and bespoke experience. To partner us in this mission, we are looking for a talented Lead Of Experience Customer/ Distributor As a Lead, your typical week might include the following Building the Customer and Distributor Experience (CX/DX) strategy and seeking leadership sponsorship Build CX and DX journey maps and ensure value chain prepositions are in place Collaborating with Technology, Ops, Claims and UW function to execute the strategy Driving initiatives across organization Align with DX strategy and seek Distribution leadership sign off Partner with technology to create digital servicing model across all sub functions of central operations team Focus on cost efficiency with scalability Use Technology as Enabler to deliver exceptional Service standards to Customer and Distributor This vertical will look after servicing across all customer journeys starting from onboarding to claims servicing via all customer facing platforms including voice, text and digital assets. Create segmented strategy and servicing methods to cater to various customer personas. Use engagement opportunity to gain insights on service experience and work closely with Customer Experience, Operations, Distribution, claims team to institutionalize best practices and learnings across the organization Customer Care: Establish voice and email processes to handle customer queries, requests and complaints. Use analytical tools to explore pre-emptive servicing options and increase self-servicing mode. Digital servicing: Work closely with Technology to enable latest tools (chatbot, mobile app etc.) to enhance customer experience. Build and encourage self-servicing journeys for seamless experience. Grievance Management: Establish Grievance cell to receive and resolve escalations. Utilize learnings to improve processes to help in enhancing customer experience. Work with industry colleagues for sharing best practices and learnings. You could be the right candidate if you Have a bachelors degree from a recognized institute Have deep functional understanding of Customer Service or Experience Retail experience mandatory, Customer Service & Product design experience, Medium to Large Scale Operations, well versed with Product design and Service strategies, Customer Journey mapping, can use analogous experience from new age aggregators in retail space Proven track record /demonstrate through examples design, building and maintaining customer centric culture. Have experience collaborating with cross-organizational teams and be highly adaptable to pivot and change in a complex and dynamic working environment. Be comfortable working with ambiguity. Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your teams contribution output while thinking wing to wing across the organization; to solve for the customer. Have 10-15 years of total experience with at least 5+ years of medium management experience and leading team as well What Can Make You Extra Special If You Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. Location: Mumbai ,

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2.0 - 6.0 years

2 - 3 Lacs

Thane, Pune, Mumbai (All Areas)

Work from Office

1. Customer Management 2. Sales Achievement & Revenue Management 3. Training & Expertise on Beauty Services like Piercing, Nails 4. Management of Retail Counter/Shop/Kiosk 5. Reporting regularly 6. Handling grievances, complaints & converting it in opportunities 7. Sales Target Achievement

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0.0 - 2.0 years

1 - 2 Lacs

Navi Mumbai, Maharashtra, India

On-site

Description We are seeking a dedicated Language Expert who is proficient in Hindi and English to join our team. The ideal candidate will assist in resolving customer inquiries and issues, ensuring a high level of service and satisfaction. Responsibilities Resolve inquiries and issues promptly and professionally. Assist customers in both Hindi and English, providing clear and effective communication. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve customer satisfaction and service quality. Provide feedback on customer interactions to help enhance service processes. Skills and Qualifications Proficient in Hindi and English, both written and verbal. Strong communication skills, with the ability to articulate ideas clearly. Familiar with MS Office applications (Word, Excel, PowerPoint). Ability to work in a fast-paced environment and handle multiple tasks efficiently. Customer service or retail experience preferred. Positive attitude and a willingness to learn.

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1.0 - 2.0 years

5 - 6 Lacs

Delhi, India

On-site

Description We are seeking a dynamic and creative Fashion Consultant to join our team in India. The ideal candidate will have a keen eye for style and a passion for helping clients look their best. In this role, you will provide personalized fashion advice, assist clients in selecting outfits, and stay updated on the latest trends to ensure exceptional service. Responsibilities Provide personalized fashion advice to clients based on their style, preferences, and body types. Stay updated on the latest fashion trends and industry developments. Assist clients in selecting outfits for special occasions, work, or everyday wear. Develop and maintain strong relationships with clients to ensure repeat business and referrals. Create mood boards and style guides to help clients visualize their looks. Conduct wardrobe audits and recommend changes to improve clients personal style. Collaborate with brands and retailers to provide clients with exclusive fashion options. Skills and Qualifications 1-1 years of experience in fashion consulting or a related field. Strong understanding of fashion trends, styling techniques, and color theory. Excellent communication and interpersonal skills to effectively engage with clients. Ability to work independently as well as part of a team. Proficiency in using fashion design software and social media platforms for marketing purposes. Strong organizational skills with an eye for detail and aesthetics. A degree or diploma in Fashion Design, Fashion Merchandising, or a related field is preferred.

Posted 2 months ago

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