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Movate
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Customer Care Professional

Customer Care Professional

Movate

0 - 4 years

0 Lacs

chennai tamil nadu

Posted:5 days ago| Platform: Shine logo

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Skills Required

customer service order processing service levels placing orders monitoring customer requirements record keeping typing speed webbased system customer enquiry accuracy call center experience english proficiency computer knowledge retail experience

Work Mode

On-site

Job Type

Full Time

Job Description

As an International Voice Process representative at Movate (formerly known as CSS Corp), you will be responsible for reviewing new orders for accuracy and completeness, processing new orders on a web-based system, clarifying customer inquiries, and ensuring high levels of service and accuracy. Your duties will also include placing orders with partners, monitoring order statuses, and maintaining accurate records of activities. It is crucial to meet customer requirements on a timely basis and uphold the highest level of accuracy in all your tasks. To qualify for this role, you should hold a degree in any discipline and have a minimum of 6 months of call center experience along with 12 months of customer service experience. Additionally, we are looking for candidates with excellent tenure in job history, a B2+ English proficiency level, typing speed of 30 words per minute, basic computer knowledge, and retail experience is considered a bonus. If you are passionate about delivering exceptional customer service and possess the required qualifications and skills, we welcome you to join our diverse team of customer-centric professionals at Movate.,

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