1318 Resource Management Jobs - Page 36

We are looking for a proactive and detail-driven Associate Customer Support Engineer to join our team in Chennai . The ideal candidate will possess strong communication skills (EU Standard C level), a solid educational background, and the ability to work effectively in a multicultural and collaborative environment. This role demands a self-motivated individual capable of handling day-to-day operations, analyzing information efficiently, and continuously adapting to new concepts through self-learning. The position is well-suited for someone who thrives in both independent and team-based settings, with a passion for continuous improvement and customer success. How you will contribute: Assist in day-to-day operations and tasks within the organization. Communicate effectively with colleagues and clients in English at the EU standard C level. Collaborate with team members from diverse cultural backgrounds. Demonstrate strong self-study skills to continuously learn and adapt to new concepts. Ability to analyze and abstract information efficiently. Work independently while also being a proactive team player. What will make you successful: Bachelor s degree completed without any arrears, preferably in a relevant field. Proficient communication skills in English at the EU standard C level. Excellent interpersonal skills and the ability to work in a multicultural environment. Self-motivated with a strong sense of organization and attention to detail. Willingness to learn and contribute to a collaborative team environment.

Ensure seamless operation of multiple centers within the designated Provide strategic direction and operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements Implement programs, oversee center level activities within the cluster, manage resources, and foster a collaborative and inclusive environment to achieve organizational Ensure consistent implementation of organizational policies and Program Management & Coordination Oversee the coordination and execution of programs across the cluster. Collaborate with center managers to ensure program alignment with beneficiary needs and organizational Enable implementation of execution plans to adhere to project mandates and Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement. Stakeholder Engagement Liaison with internal stakeholders for operational Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, M&E, CRD, MIS, Curriculum, IT, Finance, Admin ) for operational requirements. Participate in formal meetings to share operational feedback with respective Effective enrolment strategy People Management Train, and mentor center managers and support staff within the Foster a positive and inclusive work culture, provide leadership and support to promote professional development and Enable optimal productivity level of reporting Implement performance metrics to assess the effectiveness of center Establish and communicate attrition reduction and employee satisfaction plans to center managers, outlining specific strategies, feedback mechanisms, and continuous improvement plans. Resource Management: Manage budgetary resources effectively to maximize impact across all Monitor and optimize resource allocation, including staffing, supplies, and Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives. Documentation, Compliance and Quality Assurance Prepare regular reports on program outcomes, financial performance, and other key Maintain and review comprehensive documentation of program activities and impact for the purpose of internal reviews and internal and external audits. Ensure compliance with relevant laws, regulations, and organizational Implement quality assurance measures to uphold service Use of Technology tools and generate culture of technology adoption Desired Profile Graduate/post graduate in any discipline Experience in skill development CSR projects Good experience in operations and team management skills 7+ years of experience in the skilling sector with a focus on mobilization and placements

Responsible and managing the volunteering activities. Planning Execution of events and programs. Increase volunteer activation especially through collaboration with non-profits Ngos, and colleges. Working closing with other internal teams to understand, fulfil support their needs in organizing projects and hold self-accountable for the day-to-day event execution. Adding New Volunteers, support, and recognition. Maintain events and volunteers database. Good rapo with Government officials Documentation Reporting Qualification Required: Preferred background Under graduates/Postgraduates in Master of social work, Master of Business Administration, Public Administration, Development studies or other related fields. Excellent organising, communication, budgetary skills. Proficient in excel and spreadsheets. Excellent analytical and decision-making abilities on-spot Including preparing fundraising. Strong interpersonal and communication skills in a multicultural environment. Strong problem- solving skills. Excellent Organizational, planning and writing and oral presentation skills. Strong ethics, reliability and trustworthiness. Proactive and well organized Language: English, Telugu Hindi is added advantage

Oracle Cloud Implementation: Lead the implementation of Oracle Cloud Installed Base solutions, including system design, configuration, testing, deployment, and optimization, master data setup, flexfields and mashup subtabs. Process Optimization: Design and optimize installed base processes to improve efficiency, accuracy, and customer experience Project Management: Oversee project timelines and deliverables, manage resources, and ensure projects are completed on time, within budget, and to specification Stakeholder Collaboration: Work closely with finance, IT, sales, and customer service teams to ensure the installed base solution aligns with business needs and integrates smoothly with other systems System Understanding: Working knowledge of business asset tracking needs, extend installed base solution into mashup subtabs if required, understand flexfield capabilities and constraints in installed base application. Required Qualifications: Bachelor's degree in Computer Science, Engineering or a related field. Minimum of 4 years of experience in installed base focused on Oracle Cloud solutions Demonstrated experience in successfully implementing Oracle Cloud Installed Base modules Strong project management skills and experience leading complex projects. Deep understanding of asset lifecycle Excellent analytical, problem-solving, and technical skills Effective communication and interpersonal skills for managing diverse stakeholder groups Preferred Qualifications: Oracle Cloud Order Management Certification Maintenance Management Key Responsibilities: Oracle Cloud Implementation: Lead the implementation of Oracle Cloud Maintenance Management solutions, including system design, configuration, testing, deployment, and optimization Process Optimization: Design and optimize maintenance management processes to improve efficiency, accuracy, and customer experience Project Management: Oversee project timelines and deliverables, manage resources, and ensure projects are completed on time, within budget, and to specification Stakeholder Collaboration: Work closely with finance, IT, sales, and cloud supply chain teams to ensure the maintenance management solution aligns with business needs and integrates smoothly with other systems System Understanding: Have a working knowledge of Maintenance Management processes like understanding Preventive Maintenance, Corrective Maintenance, Maintenance Programs, Maintenance Work Requirements, Maintenance Forecasts, Maintenance Work Definitions, Maintenance Work Orders etc.

BE/ B. Tech/ MCA Relevant Experience : Strong knowledge of IT infrastructure components, networks, servers, storage, databases virtualization technologies Service Delivery Management: Manage the delivery of infrastructure shared services, including network, servers, storage, databases, and other IT infrastructure components. Ensure that services are delivered by SLAs, industry best practices, and organizational standards. Team Management: Lead and mentor a team of infrastructure professionals, including system administrators, network engineers, and support staff. Set clear objectives, provide guidance, and conduct regular performance evaluations. Foster a positive work environment that promotes collaboration and professional growth SLA Compliance: Monitor and enforce adherence to SLAs, ensuring that service delivery meets agreed-upon performance metrics. Proactively address any deviations, identify root causes, and implement corrective actions to maintain high service levels Stakeholder Management: Collaborate with internal stakeholders, such as business units, project managers, and IT leadership, to understand their infrastructure requirements and align service delivery accordingly. Establish and maintain strong relationships, ensuring that customer expectations are met or exceeded Continuous Improvement: Drive continuous improvement initiatives to enhance service delivery efficiency, quality, and customer satisfaction. Identify opportunities for process optimization, automation, and cost reduction. Implement best practices and leverage new technologies to improve service delivery Risk and Issue Management: Identify and mitigate potential risks and issues that may impact service delivery. Develop contingency plans and escalate critical incidents as needed. Ensure compliance with security and compliance requirements in infrastructure operations Budget and Resource Management: Collaborate with the IT leadership team to develop and manage the infrastructure shared services budget. Optimize resource allocation to ensure effective service delivery within allocated budgets Vendor Management: Collaborate with vendors and external service providers to ensure seamless integration and delivery of outsourced infrastructure services. Monitor vendor performance, negotiate contracts, and address any service-related issues Reporting and Documentation: Prepare regular reports and metrics related to service delivery, SLA performance, resource utilization, and operational efficiency. Maintain accurate documentation of infrastructure configurations, processes, and procedures Industry Awareness: Stay updated on emerging trends, technologies, and best practices in infrastructure management. Share knowledge and promote the adoption of innovative solutions to improve service delivery and operational efficiency Open to work in UK Shift

The candidate will be responsible for managing several financials of the ANZ Market Unit. The candidate will work closely with Australia & New Zealand business heads and the CFO to drive overall business performance and manage the MU P&L. KEY RESPONSIBILITIES Own the ANZ end-to-end planning, budgeting, forecasting process, and governance. Build GSI deep dives for large deals/projects. Drive margin BSO performance rhythm across the region. Collaborate with other FP&A resources and the O2C team on various financial activities. Lead operational planning for the MU in coordination with APJ FP&A Regional Finance and Corporate Finance teams. Drive monthly P&L forecast reviews and forecast close; streamline and institutionalize processes to improve efficiency in BU interfaces. Provide market insights for CEO & CFO reviews. Key Decision Rights Business: P&L forecast close and process efficiencies Management review and periodic reporting of special initiatives Margin BSO improvement ANZ P&L CEO/CFO review presentations Operational: Overall ANZ financials Inputs for planning and forecasting from various BUs Key Performance Indicators Stakeholder satisfaction (ANZ MU & Delivery Heads) Timely execution/reporting progress of special initiatives Process improvement/efficiency in service lines

Responsibilities Core Functions Prepare and review feasibility study reports to meet brief requirements in the agreed format. Work with Building Structures Design Team in India to assemble a design specification compliant with the employers’ requirements, agree its format and content, and monitor and review its preparation ensuring delivery by the due date Carry out detailed design to WSP CA and authority requirements ensuring QA and technical review are carried out, including complex calculations and co-ordination issues Review and monitor the production of calculations including QA, technical reviews and sign off Provide documentary information to assist in the preparation of tender documents, ensuring that information for tender preparation is completed in requisite detail and to deadlines, and keep the team in India and CA informed regarding design progress through explanation of design decisions Provide documentary information to assist in the preparation of tender documents, ensuring that information for tender preparation is completed in requisite detail and to deadline. Co-ordinate project works (drawings, models and specifications) and review inputs from team members Deal with the day-to-day queries from team members, ensuring that relevant information is available on time. Lead the design process and encourage the rest of the team to deliver appropriate and cost-effective solutions to the agreed programme. Follow in full the document control and QA processes relevant to project work, ensuring drawings, specifications, reports and correspondence are issued, and filed in an appropriate manner, coach junior staff in their usage. Technical and Project Management Raise the level of technical competence within the teams. Implement delivery and quality measurement processes. Promote technical excellence in all our projects. Undertake technical reviews and contribute to the concept design. Provide continuous feedback to the Local Head of GCC on the effectiveness of the protocols and processes in place with a view to continuous improvement. Develop positive professional relationship with the Building Structures Design Team, communicating openly about project progress. Participate in team meetings, disseminate information within the team, and communicate with other teams in WSP. Identify and act on, or refer, potential risk issues and follow in full the company commercial and contracting processes. Manage delegated tasks to ensure that deadlines are met and flag resourcing concerns to team leader. Complete timesheet accurately ahead of weekly deadlines. Assist in elements of financial management. Key Competencies Mandatory Skills The applicant will have proven experience in the design of Building Structures with significant experience in a similar role or demonstration of a good track record. Good presentation skills are also required. Must be fully conversant with technical structural software, such as RAM, CSC, ETABS and SAFE. A sound understanding of Microsoft Outlook, Word, Excel, Project is essential. Must be fluent in English with an excellent understanding of technical terminology. Desired Skills Demonstrate good management, communication and technical skills and be capable of working both within the team and independently, as dictated by workload.

Role & responsibilities Job Title: PMO Analyst Experience: 3+ Years Location: [Your Location / Hybrid / Remote] Salary: Up to 10 LPA Notice Period: Immediate to 30 Days Preferred Key Responsibilities: • Support PMO and CAO functions in driving governance, reporting, and operational efficiencies across programs/projects. • Manage and track project timelines, deliverables, and resource utilization. • Prepare dashboards and reports using Advanced Excel, ensuring accurate tracking of KPIs and project status. • Work with JIRA for project tracking, issue management, and workflow monitoring. • Perform data extraction and analysis using SQL to support decision-making and process improvements. • Coordinate with cross-functional teams to maintain resource management tools and update allocation plans. • Facilitate PMO operations including change requests, budgeting, and risk assessments. • Assist in preparing presentations and documentation for leadership and steering committees. Skills & Qualifications: • Bachelors degree in Business, IT, Engineering, or related field. • Minimum 3 years of experience in a PMO/Operations role. • Proficiency in Advanced Excel (Pivot tables, macros, dashboards, VLOOKUP, Power Query). • Hands-on experience with SQL and JIRA. • Strong analytical and communication skills. • Exposure to Resource Management, capacity planning, and utilization tracking. • Knowledge of project lifecycle methodologies (Agile/Waterfall). Preferred: • Experience supporting leadership (CAO/COO level reporting). • Familiarity with project financials and forecasting. Interested candidates Contact: 7207997185

A few things to know about us: We put our customers first . When making decisions, we always seek to do what is right for our customer first, our company second, our teams third, and individual selves last. we'do things differently. As a pioneer in a highly-competitive industry that is poised to reshape every sector of the global economy, we cannot fall back on old models. Rather, we must chart our own path and strive to out-innovate, out-learn, out-maneuver and out-pace the competition on the way. We walk the walk on diversity. we're a brilliant and eclectic mix of ethnicities, religions, industry experiences, sexual orientations, generations and more and that s by design. We see diverse perspectives as a core competitive advantage. Integrity is essential. We believe in doing things we'll and doing them right. Integrity is a core value here: you'll see it embodied in our staff, our management approach and growing social impact work (we have a VP devoted to it). you'll also see it embodied in the way we manage people and our HR issues: we expect employees and managers to deal with issues directly, immediately and with the utmost respect for each other and for the Company. We are owners. Strong managers enable and empower their teams to figure out how to solve problems. You will be no exception, and will have the ownership, accountability and autonomy needed to be truly creative. Aeris is looking for experienced and highly motivated CloudOps Engineer to join our team. The ideal candidate will have extensive knowledge and hands-on experience with Cloud Platform (GCP/AWS/Azure) and cloud operations. As a CloudOps Engineer, you will be responsible for managing, optimizing, and ensuring the reliability of our cloud infrastructure. You will work closely with development, operations, and DevOps teams to implement best practices and improve system performance and availability. Key Responsibilities Cloud Infrastructure Management Access Control: Implementing Cloud IAM, service accounts, and roles with the principle of least privilege. Resource Management: Effectively managing projects, quotas, and policies. Cloud Costs Management: Setting budget alerts and conducting cost analysis and reporting. Periodic Audit: Performing regular audits to ensure compliance and optimize performance. Security and Compliance Security Strategy: Implementing and monitoring a comprehensive security strategy. Alert and Threat Management: Overseeing Cloud Security Tools and managing the Threat Detection Dashboard. Risk Assessment: Conducting threat models and risk assessments for cloud environments. Security Testing: Supporting security testing, including penetration testing and code analysis, and implementing corrective measures. Impact Analysis: Evaluating business impacts from security threats and vulnerabilities, communicating risks, and collaborating on security initiatives. Cloud Operations Automation and Scripting : Developing and maintaining automation scripts using tools like Terraform, Ansible, and custom scripts for provisioning and managing Cloud resources; implementing Infrastructure as Code (IaC) to automate deployment and configuration processes. Monitoring and Logging : Setting up and configuring tools such as Cloud Native Monitoring Tools, Prometheus, and Grafana for monitoring, logging, and alerting; creating dashboards and reports to analyze system performance and resource utilization. Incident Management and Troubleshooting : Responding to and resolving cloud infrastructure incidents; conducting root cause analysis and implementing corrective measures to prevent future incidents. Collaboration and Support : Working closely with development, operations, and DevOps/SRE teams to provide cloud support and guidance; participating in on-call rotations for 24/7 critical infrastructure support. Documentation and Training : Creating and maintaining comprehensive documentation for cloud infrastructure, processes, and procedures; providing training to team members on Cloud best practices and service usage. Additionally, it emphasizes understanding: Networking Principles and Protocols: Including IP subnetting, routing, firewall rules, and various cloud services such as virtual private cloud, load balancers, cloud DNS, and cloud CDN. Knowledge Expansion: Continuously updating knowledge on cloud PaaS components. Proof of Concepts: Delivering demonstrations for new cloud solutions. Hybrid Cloud: Managing integration across multiple platforms like GCP, on-premises systems, AWS, and Azure. Required Skills and Qualifications Education : Bachelor s degree in Computer Science, Information Technology, or a related field. Experience : Minimum of 10+ years of experience in IT infrastructure, with at least 5+ years in a CloudOps role. Proven experience with Cloud (GCP/AWS/Azure) in a production environment. Strong background in cloud operations, infrastructure management, and automation. Technical Skills : Proficiency in GCP/AWS/Azure services such as Compute Engine, Cloud Storage, VPC, Cloud Functions, Cloud Pub/Sub, and BigQuery. Experience with automation and configuration management tools such as Terraform, Ansible, and Jenkins. Strong scripting skills in languages such as Python, Bash, or Go. Experience with monitoring and logging tools such as Stackdriver, Prometheus, Grafana, and ELK stack. Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes). Soft Skills : Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills. Ability to work independently and in a team-oriented environment. Preferred Qualifications Google Cloud Professional certifications (e.g., Google Cloud Professional Cloud Architect, Google Cloud Professional DevOps Engineer). Experience with DevOps practices and CI/CD pipelines. Knowledge of security best practices and compliance standards. Familiarity with other cloud platforms such as AWS or Azure. What is in it for you You get to build the next leading edge connected vehicle platform and internet of things platform The ability to collaborate with our highly skilled groups who work with cutting edge technologies High visibility as you support the systems that drive our public facing services Career growth opportunities

we're looking for an MDM Support Engineer candidate with experience in Informatica MDM, SQL, Shell Scripting to join our team in Bangalore Office. You will report to the Manager, Techical Support Technology you'll Use Informatica MDM OR CDI (cloud data integration) OR CAI (cloud application integration) AND scripting. Your Role Responsibilities? Heres What you'll Do As a part of the MDM Technical Support, you will ensure our customers success and satisfaction with our products and contributing to their long-term loyalty. You will work with the MDM support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that MDM is delivering good support to our customers. Additional responsibilities include the following: Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue. Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web. Reproduce product behaviours to determine the problem root-cause(s), issue work-arounds and solutions. Coordinate with Quality Assurance and Engineering teams to report and solve product defects. Author, edit, publish an online knowledge base of known issues/solutions. What we'd Like to See Articulate we'll and have skills in customer relatonship - responsiveness, sensitivity, diplomacy Are comfortable working both independently and collaboratively. you're advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn when facing new problems and challenges. Applying your business knowledge and resource management skills you meet requirement, and set the example for good work procedures. In addition to the attributes mentioned, you'll also be able to: Inspire and motivate people to lead support behind the vision, make it sharable by everyone. Role Essentials College degree in computer science related subject mandatory. Analyse, debug and trouble-shoot skills, Minimum 2+ years of experience on Informatica MDM or CDI or CAI is mandatory Perks & Benefits Comprehensive health, vision, and we'llness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Tuition reimbursement programme to support your and personal growth Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Creative Delivery: Ensure timely and exceptional delivery of copy and creative assets,prioritizing client satisfaction and swiftly addressing any concerns that may arise Creative Innovation and Experimentation: Promote creativity and explore innovative ideasand formats to elevate campaign performance and foster experimentation. Training Sessions: Organize frequent training sessions to boost team proficiency inadvanced writing techniques, creative brainstorming, and current marketing trends. On-Time Deliverables: Guarantee punctual delivery of content outputs and uphold clearcommunication with all stakeholders involved. File management: Ensure systematic and precise management of files to enable effortless content access and retrieval. Creative Strategy Development: Create and refine content strategies to align with strategicobjectives and maximize project impact. Client Presentation: Present client deliverables effectively and incorporate feedback toenhance strategy, ensuring client satisfaction and active engagement. Collaboration with Cross-Functional Teams: Collaborate closely with cross-functionalteams to contribute actively to integrated campaign strategies, ensuring cohesive andefficient project implementation. Market and Competitor Analysis: Perform comprehensive content analyses for clients toglean insights into industry trends and competitor tactics. Resource Management: Effectively oversee resource allocation to meet projectrequirements and maintain team productivity and organization. Experience : 3+ years of senior-level experience in copywriting and content creation, with a proven trackrecord of leading successful campaigns and mentoring teams to achieve strategic marketinggoals

Dear Applicants, Job description RTA is responsible for managing and ensuring that the service level agreements for various programs are met. Main Responsibilities: Manage the call volume, daily attendance and program break schedules to ensure the correct number of agents at the right time. Assist with creation if metrics and targets for services Responsibilities and scope of work Collect information for RTM Collect relevant program information about KPIs/ Productivity (Expectations) Collect information about What if Scenarios/Alert mechanisms/Escalation guideline for the account Queue management ( within the interval) Manage skills Situation management, BCP situations: Down me, System issues , etc. •Routing issues (Sitel/client side) •Volume allocation (Load balancing Sitel/client side) Intraday management ( throughout the day) • Planned to delivery governance (Service KP Is, Handling capacity, Shrinkage, Handle time, Line adherence) • Send Staffing Outlook for present day +1 day at the start of shi to share projected plan• Midday reforecast to share plan vs actual delivery and revised O/U (Over /Understaffing) based on trends and run rate Schedule Adherence (Agent level) Update shrinkage segments in WFM systems • Flagging agents out of adherence via Chat rooms/ extensions/radiosPhone/Email Reporting • Shrinkage reports Skill/Account level Interval report Agent level report RCA (RootCauseAnalysis) report Schedule adherence reports Feedback to Capacity Planning & scheduling Evaluate adherence and take immediate action to improve performance. Facilitates real-time discussions with necessary stakeholders. Responsible in processing the hourly, daily, weekly, monthly schedule adherence reports administers volume contingency action plans as deemed necessary and appropriate. assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position. Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process and service improvement planning Use trends and reports to forecast requirements Assist with projects and other duties as requested or assigned Basic Qualifications At least college degree, any field Previous international call center experience required Attention to detail and high level of accuracy Knowledge and experience in queue management, forecasting and scheduling is advance Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail With working experience creating MS excel reports and templates Strong organizational skills and with good analytical skills Able to communicate professionally - oral and written Organized with the ability to quickly and effectively adapt to change Excellent attendance record Interested applicants can mail your resume to Lakshmi.Gopi@omegahms.com or contact @9901340050 ( Timing 12.00 Pm to 4 PM )

A Position Overview Position Title Assistant Relationship Manager- LOY Department DSF-Agency Sales Level/ Band 102/Officer Organizational Relationships Reports To Sales Manager Supervises D Key Result Areas Distribution Deliverables Ensure planning & recruitment of sanctioned number of FPOs/WMCs and Sales Manager for FPO Units in the Region. Achieve sales targets on issued FYP as per budgets informed. Implement Needs based Selling and Activity Management processes amongst the teams managed. Support the business planning and implementation process for the business with the Sales Manager. Assist / Support Geographical Expansion initiatives as planned and advised from time to time. Submission for required reports as per the time lines. Review with Sales Manager as per agreed periodicity. Driving benchmark persistency within the region. Business Results Monitor and evaluate achievement of targets against the following parameters: oIssued FYP/ oProductivity per FPO oProductivity per Sales Manager Team , oCase rate, oAverage Case Size, oActivity Ratio, oAttrition. Monitor, control & evaluate the activity of the Sales Manager through Activity Management System and Lead Management System. Achieve the Team Cross Sell/ Up-Sell Targets from the orphan customer base allocated to the team in the Region Meeting service related goals and achieve renewal, reinstatement and resulting Persistency objectives for the teams in the Region. Optimal Resource Management for Region through liaison with Zone Office/Head Office Own the resources & spend budgets for the Region Plan budgeting of resources for the region Liaise with ZO / HO for budgetary requirements,. Own region level marketing plans and promotions. Support the offices in the region on operational issues. People Development Enable superlative performance standards through alignment of the team with the organization s objectives as communicated from time to time. Ensure clear communication of the overall strategies and drive ownership on goals and objectives. Develop the competencies of the Sales Managers. Observe & demonstrate skills & knowledge with the Sales Managers. Implement training road map and ensure timely on boarding training for inducted FPOs. Customer Relationship Management Review of selling arrangements in the Region. Ensure adequate focus to the business. Ensure all customers are serviced to the standards expected in the Region. Code of conduct and ensuring compliance of statutory norms Adherence to the code of conduct by the entire Region. Conformation to all financial and administrative systems. Ensure compliance with TALIC norms for the Branches in the Region. Compliance with all statutory and regulatory norms in the Region. Risk Own-up the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status. E Skills Required Technical Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising/Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills

A Position Overview Position Title Assistant Relationship Manager- LOY Department DSF-Agency Sales Level/ Band 102/Officer Organizational Relationships Reports To Sales Manager Supervises D Key Result Areas Distribution Deliverables Ensure planning & recruitment of sanctioned number of FPOs/WMCs and Sales Manager for FPO Units in the Region. Achieve sales targets on issued FYP as per budgets informed. Implement Needs based Selling and Activity Management processes amongst the teams managed. Support the business planning and implementation process for the business with the Sales Manager. Assist / Support Geographical Expansion initiatives as planned and advised from time to time. Submission for required reports as per the time lines. Review with Sales Manager as per agreed periodicity. Driving benchmark persistency within the region. Business Results Monitor and evaluate achievement of targets against the following parameters: oIssued FYP/ oProductivity per FPO oProductivity per Sales Manager Team , oCase rate, oAverage Case Size, oActivity Ratio, oAttrition. Monitor, control & evaluate the activity of the Sales Manager through Activity Management System and Lead Management System. Achieve the Team Cross Sell/ Up-Sell Targets from the orphan customer base allocated to the team in the Region Meeting service related goals and achieve renewal, reinstatement and resulting Persistency objectives for the teams in the Region. Optimal Resource Management for Region through liaison with Zone Office/Head Office Own the resources & spend budgets for the Region Plan budgeting of resources for the region Liaise with ZO / HO for budgetary requirements,. Own region level marketing plans and promotions. Support the offices in the region on operational issues. People Development Enable superlative performance standards through alignment of the team with the organization s objectives as communicated from time to time. Ensure clear communication of the overall strategies and drive ownership on goals and objectives. Develop the competencies of the Sales Managers. Observe & demonstrate skills & knowledge with the Sales Managers. Implement training road map and ensure timely on boarding training for inducted FPOs. Customer Relationship Management Review of selling arrangements in the Region. Ensure adequate focus to the business. Ensure all customers are serviced to the standards expected in the Region. Code of conduct and ensuring compliance of statutory norms Adherence to the code of conduct by the entire Region. Conformation to all financial and administrative systems. Ensure compliance with TALIC norms for the Branches in the Region. Compliance with all statutory and regulatory norms in the Region. Risk Own-up the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status. E Skills Required Technical Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising/Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills

Job Title: Project Manager Summary: We are looking for an experienced Project Manager to join our Service Growth Team department. The ideal candidate will have at least 3 years of experience in project management, specifically in leading and delivering successful projects within the service industry. The Project Manager will be responsible for overseeing and managing multiple projects simultaneously, ensuring they are completed on time and within budget. Roles and Responsibilities: - Lead and manage all aspects of assigned projects, including planning, scheduling, budgeting, and resource management - Coordinate with cross-functional teams to ensure project goals are met and deliverables are achieved - Monitor project progress and performance, identifying potential risks and implementing corrective actions as needed - Communicate project status updates to stakeholders and senior management - Ensure projects are delivered on time, within scope, and within budget - Implement project management best practices and processes to improve project delivery efficiency - Mentor and guide junior project team members Qualifications: - Bachelors degree in Engineer, Business Administration, Project Management, or a related field - 3+ years of experience in project management, preferably within the service industry - PMP certification is a plus - Strong leadership and communication skills - Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously - Proficiency in project management tools and software If you have a proven track record of successfully managing projects and a passion for driving service growth, we would love to hear from you. Apply now and join our dynamic team!

Job Posting details will be shared on 7 th June,25. Please note do proper validation before sharing the profiles, share only relevant to consider. PFB the JD: **Qualification and Required Skill** - Bachelors degree in Engineering, Project Management, Business Administration, or a related field. A Masters degree is preferred. - Minimum of 4-5 years of experience in project scheduling and planning with extensive use of Primavera P6. - Strong knowledge of project management methodologies (PMI, PRINCE2) and best practices in scheduling and resource management. - Excellent analytical, problem-solving, and decision-making skills. - Very good communication skills with the ability to present complex information clearly to diverse audiences. - Proficiency in Microsoft Office Suite, particularly Excel, and experience with integrating Primavera P6 with other project management and ERP systems. **Job Summary & Responsibilities** **Consulting and Advisory**: Provide expert advice on Primavera P6 setup, configuration, and best practices to optimize project scheduling, resource management, and reporting. **Training and Mentorship**: Train and mentor project teams, junior schedulers, and planners on Primavera P6 functionality, ensuring effective use of the tool across the organization. **Customization and Integration**: Customize Primavera P6 reports, dashboards, and interfaces to meet specific project and organizational needs. Integrate P6 with other enterprise systems like ERP and cost management tools. **Troubleshooting and Support**: Provide advanced troubleshooting support for Primavera P6 users, identifying and resolving issues related to scheduling, data integrity, and system performance. **Stakeholder Collaboration**: Work closely with project managers, engineers, finance, and other stakeholders to ensure project schedules meet all technical and financial requirements.

Description: Milestone is seeking an experienced and detail-oriented Project Manager II to support cross-functional project execution within our development and operations pipeline. This individual will coordinate timelines, budgets, resources, and deliverables across a variety of functional teams to ensure projects are delivered on time and in alignment with regulatory and business objectives. Project Planning & Execution: Develop and maintain detailed project plans, Gantt charts, and timelines across R&D, clinical development, regulatory, and manufacturing activities. Cross-functional Collaboration: Coordinate with stakeholders from a variety of teams to support milestone delivery and operational readiness. Meeting Facilitation: Lead team meetings, prepare agendas, track action items, and ensure follow-up on decisions and deliverables. Monitoring & Reporting: Track project performance, timelines, risks, and issues. Provide regular updates, reports, and dashboards to functional leaders and project sponsors. Budget and Resource Management: Assist with tracking project budgets, forecasts, and resource allocations, escalating variances or concerns to leadership. Compliance & Documentation: Ensure project activities adhere to internal SOPs, GxP requirements, and documentation standards, particularly in clinical and regulatory settings. Qualifications Bachelor s degree in life sciences, business, engineering, or a related field (Master s degree preferred). Proficiency in project management tools such as MS Project, Smartsheet, or similar platforms. 8+ years of IT project management experience, with demonstrated success managing complex, multi-phase initiatives. Strong hands-on experience with JIRA for Agile project management and ServiceNow for ITSM-related workflows. Proven ability to lead cross-functional teams in large, global organizations with multi-time-zone collaboration. Pharmaceutical industry experience preferred, especially projects involving regulatory compliance, clinical systems, or GxP environments. Experience managing software development, system integrations, or infrastructure deployments. Preferred Experience: Pharma, medical devices, healthcare, or related experience Familiarity with GxP and global regulatory compliance standards. Exposure to Agile, Lean, or Six Sigma methodologies. PMP certification or equivalent is a plus. MS Office 365 (Excel, Powerpoint, Sharepoint, Teams, Word) OneNote Smartsheets MS Project Jira Confluence Sharepoint Webex

Why join us? It s an exciting time at AtkinsR alis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making sure that our clients and employees, feel this purpose every day. AtkinsR alis is proud of our company culture that promotes, diversity, equity and inclusion. Our company ethos include collaboration through the connection of people, data and technology. We are a global firm, who leverages having employees located throughout the world, creating valuable partnerships and doing our part to make this planet and its people, thrive. We need energetic, passionate and eager professionals like you to join our team. There has never been a better time to be a part of AtkinsR alis! We are hiring! AtkinsR alis is seeking a Project Archeologist to join our Baton Rouge. City, LA office. About Us AtkinsR alis is one of the world s most respected design, engineering, and project management consultancies. AtkinsR alis has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. AtkinsR alis has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy. How will you contribute to the team? Serve as the Senior Archaeologist/Archaeology Team Lead on long- and short-term surveys under a Principal Investigator. Directing and supervising field crews. Serve as an author on technical reports, research designs, and other technical documents. Collaborate effectively with other cultural resource professionals, environmental professionals, engineers, and project managers. Oversee technical aspects of field research, including data collection, photography, mapping, and report production, ensuring the field work is conducted in accordance with the Atkins QA/QC protocol. Supervise, mentor, and support field staff in all of their responsibilities. Perform quality control of field data (hand-written and electronic) to ensure information is accurate and complete. Opportunity for task management duties such as managing scopes and budgets, preparing proposals, interacting with clients, and managing field staff. What will you contribute? Master s degree in Archaeology or Anthropology with at least two years experience or Bachelor s degree with a minimum five years experience. Meet the Secretary of Interior s Professional Qualifications Standards for Archaeology . Experience as a Project Archeologist on survey, testing/ probing, monitoring, and excavation projects . Experience with operating field equipment, including GPS and GIS hardware and software. Experience training archeological staff in appropriate field techniques, archeological best practices, and other duties. Experience directing and supervising field crews. Experience collaborating with architectural historians. Demonstrated knowledge and experience with the National Historic Preservation Act and other federal, state, and local regulations pertinent to cultural resource management. Experience with federal clients, including USFS. Willingness to travel for field projects with overnight hotel stays during the work week for up to 9 nights and 10 working days. Ability to work outdoors in variable temperatures and in weather that may include rain or heat; Ability to hike difficult terrain and complete physical activities such as bending, kneeling, standing, lifting and carrying field equipment (up to 30 lbs. Adherence to AtkinsR alis field safety and heat safety protocols. Possession of a valid U.S. driver s license and ability to drive a work truck. Knowledge of and experience with Texas and Louisiana archeology. Register of Professional Archaeologist certification. Experience coordinating with SHPOs, THPOs, federal and state agency representatives, and landowners/managers. Experience developing project scopes and budgets for cultural resource tasks. Experience working in an archeological laboratory including analysis of artifacts and/or curation of records and artifacts. What we offer at AtkinsR alis: AtkinsR alis realizes that health, mental and financial wellbeing, are all equally needed to achieve balance in life. We are pleased to offer a robust rewards package that help our employees have peace of mind in and outside of work. Our benefit offerings address all the areas that are part of living a healthy life. We recognize that what is important to people, continues to change. Some of our other benefits to ensure our employees feel supported, include continuing to offer health and dental coverage for domestic partners and a full list below. Our culture is one of providing support and training for our employees to thrive. We offer learning and development programs, training, career pathing opportunities, and a tuition reimbursement plan. At AtkinsR alis, you will enjoy a robust rewards package which includes: Competitive salary Flexible work schedules Group Insurance Paid Family Leave Two Floating Holidays Paid Parental Leave (including maternity and paternity) Pet Insurance Retirement Savings Plan with employer match Employee Assistance Program (EAP) Learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program An inclusive culture of Employee Resources Groups centered around women, African-Americans, Hispanics, LGBTQ+, Neurodiversity and Emerging Professionals. A Foundation that is employee-funded with a 2-to-1 match from the company providing STEAM education for minorities from K-12 to college If this sounds like you and you would like to expand your career with us, apply today! AtkinsR alis is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE / Minorities / Females / Veteran / Disability. Please review AtkinsR alis Equal Opportunity Statement here: https: / / careers.atkinsrealis.com / equal-opportunities-statement AtkinsR alis cares about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsR alis, you confirm that you have read and accept our Privacy Notice. Upon acceptance of an offer, all candidates must go through a drug screen test and background check. AtkinsR alis is a federal contractor which mandates a satisfactory background screening report and drug test that supersedes state laws. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsR alis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https: / / careers.atkinsrealis.com / recruitment-agencies Worker Type Employee Job Type Regular

About Aeris: For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 80 million IoT devices across the world. Aeris powers today s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Built from the ground up for IoT and road-tested at scale, Aeris IoT Services are based on the broadest technology stack in the industry, spanning connectivity up to vertical solutions. As veterans of the industry, we know that implementing an IoT solution can be complex, and we pride ourselves on making it simpler. Our company is in an enviable spot. We re profitable, and both our bottom line and our global reach are growing rapidly. We re playing in an exploding market where technology evolves daily and new IoT solutions and platforms are being created at a fast-pace. A few things to know about us: We put our customers first . When making decisions, we always seek to do what is right for our customer first, our company second, our teams third, and individual selves last. We do things differently. As a pioneer in a highly-competitive industry that is poised to reshape every sector of the global economy, we cannot fall back on old models. Rather, we must chart our own path and strive to out-innovate, out-learn, out-maneuver and out-pace the competition on the way. We walk the walk on diversity. We re a brilliant and eclectic mix of ethnicities, religions, industry experiences, sexual orientations, generations and more and that s by design. We see diverse perspectives as a core competitive advantage. Integrity is essential. We believe in doing things well and doing them right. Integrity is a core value here: you ll see it embodied in our staff, our management approach and growing social impact work (we have a VP devoted to it). You ll also see it embodied in the way we manage people and our HR issues: we expect employees and managers to deal with issues directly, immediately and with the utmost respect for each other and for the Company. We are owners. Strong managers enable and empower their teams to figure out how to solve problems. You will be no exception, and will have the ownership, accountability and autonomy needed to be truly creative. Aeris is looking for experienced and highly motivated CloudOps Engineer to join our team. The ideal candidate will have extensive knowledge and hands-on experience with Cloud Platform (GCP/AWS/Azure) and cloud operations. As a CloudOps Engineer, you will be responsible for managing, optimizing, and ensuring the reliability of our cloud infrastructure. You will work closely with development, operations, and DevOps teams to implement best practices and improve system performance and availability. Key Responsibilities Cloud Infrastructure Management Access Control: Implementing Cloud IAM, service accounts, and roles with the principle of least privilege. Resource Management: Effectively managing projects, quotas, and policies. Cloud Costs Management: Setting budget alerts and conducting cost analysis and reporting. Periodic Audit: Performing regular audits to ensure compliance and optimize performance. Security and Compliance Security Strategy: Implementing and monitoring a comprehensive security strategy. Alert and Threat Management: Overseeing Cloud Security Tools and managing the Threat Detection Dashboard. Risk Assessment: Conducting threat models and risk assessments for cloud environments. Security Testing: Supporting security testing, including penetration testing and code analysis, and implementing corrective measures. Impact Analysis: Evaluating business impacts from security threats and vulnerabilities, communicating risks, and collaborating on security initiatives. Cloud Operations Automation and Scripting : Developing and maintaining automation scripts using tools like Terraform, Ansible, and custom scripts for provisioning and managing Cloud resources; implementing Infrastructure as Code (IaC) to automate deployment and configuration processes. Monitoring and Logging : Setting up and configuring tools such as Cloud Native Monitoring Tools, Prometheus, and Grafana for monitoring, logging, and alerting; creating dashboards and reports to analyze system performance and resource utilization. Incident Management and Troubleshooting : Responding to and resolving cloud infrastructure incidents; conducting root cause analysis and implementing corrective measures to prevent future incidents. Collaboration and Support : Working closely with development, operations, and DevOps/SRE teams to provide cloud support and guidance; participating in on-call rotations for 24/7 critical infrastructure support. Documentation and Training : Creating and maintaining comprehensive documentation for cloud infrastructure, processes, and procedures; providing training to team members on Cloud best practices and service usage. Additionally, it emphasizes understanding: Networking Principles and Protocols: Including IP subnetting, routing, firewall rules, and various cloud services such as virtual private cloud, load balancers, cloud DNS, and cloud CDN. Knowledge Expansion: Continuously updating knowledge on cloud PaaS components. Proof of Concepts: Delivering demonstrations for new cloud solutions. Hybrid Cloud: Managing integration across multiple platforms like GCP, on-premises systems, AWS, and Azure. Required Skills and Qualifications Education : Bachelor s degree in Computer Science, Information Technology, or a related field. Experience : Minimum of 10+ years of experience in IT infrastructure, with at least 5+ years in a CloudOps role. Proven experience with Cloud (GCP/AWS/Azure) in a production environment. Strong background in cloud operations, infrastructure management, and automation. Technical Skills : Proficiency in GCP/AWS/Azure services such as Compute Engine, Cloud Storage, VPC, Cloud Functions, Cloud Pub/Sub, and BigQuery. Experience with automation and configuration management tools such as Terraform, Ansible, and Jenkins. Strong scripting skills in languages such as Python, Bash, or Go. Experience with monitoring and logging tools such as Stackdriver, Prometheus, Grafana, and ELK stack. Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes). Soft Skills : Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills. Ability to work independently and in a team-oriented environment. Preferred Qualifications Google Cloud Professional certifications (e.g., Google Cloud Professional Cloud Architect, Google Cloud Professional DevOps Engineer). Experience with DevOps practices and CI/CD pipelines. Knowledge of security best practices and compliance standards. Familiarity with other cloud platforms such as AWS or Azure. What is in it for you? You get to build the next leading edge connected vehicle platform and internet of things platform The ability to collaborate with our highly skilled groups who work with cutting edge technologies High visibility as you support the systems that drive our public facing services Career growth opportunities Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process. Aeris walks the walk on diversity. We re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences and that s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.

Job Description Key Responsibilities: Leadership and Strategy: Develop and implement IT strategies that align with the organization s business goals. Lead and manage the IT delivery team, including project managers, developers, and other IT professionals. Foster a culture of innovation, continuous improvement, and excellence within the IT department. Project Management: Oversee the planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and within budget. Establish project management methodologies, standards, and tools to ensure consistent project delivery. Monitor project progress and provide regular updates to senior management and stakeholders. Stakeholder Management: Act as the primary point of contact for all IT delivery-related matters. Build and maintain strong relationships with internal and external stakeholders, including business units, clients, and vendors. Ensure effective communication and collaboration between IT teams and other departments. Resource Management: Allocate resources efficiently to ensure optimal project delivery. Manage the recruitment, development, and retention of IT talent. Ensure the IT team is adequately trained and equipped with the necessary skills and tools. Quality Assurance: Implement and maintain quality assurance processes to ensure the delivery of high-quality IT solutions. Conduct regular reviews and audits of IT projects to identify areas for improvement. Address any issues or challenges that may arise during the project lifecycle. Risk Management: Identify and mitigate risks associated with IT projects. Develop and implement risk management plans and strategies. Ensure compliance with relevant regulations, standards, and best practices. Qualifications: Bachelor s degree in Information Technology, Computer Science, or a related field. Master s degree preferred. 15+ years of experience in IT project management and delivery, with at least 5 years in a leadership role. Proven track record of successfully delivering large-scale IT projects. Strong knowledge of project management methodologies, such as Agile, Scrum, and Waterfall. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects simultaneously and work under pressure. Strong problem-solving and decision-making skills. Experience with budgeting and financial management in an IT context. Certifications such as PMP, ITIL, or similar are highly desirable.

Job Title: Project Manager Summary: We are looking for an experienced Project Manager to join our Service Growth Team department. The ideal candidate will have at least 3 years of experience in project management, specifically in leading and delivering successful projects within the service industry. The Project Manager will be responsible for overseeing and managing multiple projects simultaneously, ensuring they are completed on time and within budget. Roles and Responsibilities: - Lead and manage all aspects of assigned projects, including planning, scheduling, budgeting, and resource management - Coordinate with cross-functional teams to ensure project goals are met and deliverables are achieved - Monitor project progress and performance, identifying potential risks and implementing corrective actions as needed - Communicate project status updates to stakeholders and senior management - Ensure projects are delivered on time, within scope, and within budget - Implement project management best practices and processes to improve project delivery efficiency - Mentor and guide junior project team members Qualifications: - Bachelors degree in Engineer, Business Administration, Project Management, or a related field - 3+ years of experience in project management, preferably within the service industry - PMP certification is a plus - Strong leadership and communication skills - Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously - Proficiency in project management tools and software If you have a proven track record of successfully managing projects and a passion for driving service growth, we would love to hear from you. Apply now and join our dynamic team!

Job Title Supply Planning Product Owner Job Description Job Title: Supply Planning Product Owner Are you a passionate Supply Planning professional with a proven track record of integrating digital solutions using Agile methodologies? We are seeking a dedicated Planning Product Owner to drive our Supply Planning initiatives, leveraging digital advancements and Agile practices. If youre ready to shape and lead our Supply Planning capabilities into the future, we invite you to join us. As the Planning Product Owner for Supply Planning for Health Systems Businesses, you have the opportunity to shape the future of planning and lead transformative change in an area with a strong commitment to excellence. You will play a pivotal role in driving the evolution of our supply planning capabilities to achieve excellence in serving our consumers and customers and enabling business success. Your role: You will lead implementing best-in-class supply planning capabilities across end-to-end supply chain to deliver superior customer service levels with optimized profitability. You will work with a team of dedicated professionals and collaborate cross-functionally to set standards of supply planning excellence, transform supply planning processes, and accelerate successful implementation of planning technology solutions that enhance our supply planning capabilities. Accountabilities: Spearhead the implementation of digital planning tools and solutions to enhance Supply Planning accuracy, efficiency, and responsiveness. Develop and communicate a clear and strategic product roadmap for Supply Planning, aligning with business goals and customer requirements. Define and track key performance indicators (KPIs) related to Supply Planning, using data insights to drive continuous improvement. Subject matter expert and coach providing guidance on blueprint, problem solving, design principles for digital solution, project management and expectation management Lead the optimization of the O9 supply planning solver by fine-tuning model parameters, constraints (e.g., lead times, capacities, material availability), and scenario configurations to improve plan quality, increase constrained demand coverage, and ensure realistic, executable supply plans. Collaborate with cross-functional teams to validate solver logic against business rules and continuously improve planning outcomes Collaborate closely with cross-functional teams including IT, data analytics, and operations to ensure seamless implementation of digital planning solutions. Performs the Product owner role in Agile transformation programs specific to their products, leading the development to deployment and supporting the adoption process for the tools Drive Agile practices within the Supply Planning workstream, fostering a culture of collaboration, adaptability, and continuous improvement. Lead Agile ceremonies such as sprint planning, backlog grooming, and sprint reviews to ensure successful execution of initiatives. Understand user needs and work closely with stakeholders to define requirements, prioritize features, and create user stories. Own gathering planning requirements, facilitate prioritisation across businesses , and govern changes to current planning technology Own the management of specific planning tools and systems that support Philips s planning activities, including S&OP, S&OE, demand, sales and supply planning. Champion change management efforts, ensuring effective adoption of digital solutions for supply planning. Monitor and drive the adoption of advanced planning software, analytics platforms, and automation tools to streamline supply planning processes and deliver actionable insights. Monitor key performance indicators (KPIs) to evaluate the effectiveness of supply planning initiatives and recommend improvements. Stay ahead of industry trends and emerging technologies, consistently infusing innovative ideas into the planning function and identify opportunities for digital intervention throughout the planning lifecycle Youre the right fit if you have: Master s or bachelor s degree with at least 8+ years of overall work experience. Domain Expertise 5+ years in Supply Planning with digital and Agile focus; experience with IBP/S&OP, inventory, sourcing, and modeling preferred. Skilled in forecasting, inventory, and production planning. Strong project and resource management across concurrent initiatives. Proficient in advanced planning tools and analytics platforms. Experienced in digital system selection and implementation. Product Owner experience; Agile certifications a plus. Shaping the Future Provides strategic insight linking supply chain to business goals. Track record of successful transformation and digitization initiatives. Data-driven decision-maker with strong analytical skills. Leadership Strong communicator and collaborator across all levels. Inspires and influences teams; handles conflict and drives decisions. Demonstrates commitment and decisiveness in achieving outcomes. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. This is an office-based role. If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here . #LI-PHILIN

Job Summary: The Deputy General Manager (DGM) - Operations will play a critical role in the execution, management, and continuous improvement of operational strategies across the organization. This role is responsible for overseeing complex operations, leading cross-functional teams, and driving process optimization while ensuring alignment with overall business objectives. The DGM will work closely with senior management to support strategic initiatives and ensure high standards in operational performance. Key Responsibilities: Strategic Operations Leadership: Collaborate with senior management to develop and execute operational strategies that align with the company s goals and vision. Drive operational excellence across multiple departments, ensuring smooth and efficient day-to-day operations. Oversee and manage complex operational projects, ensuring that they are completed on time, within budget, and meet business objectives. Team Management & Development: Lead, mentor, and develop teams, including managers and supervisors, fostering a culture of accountability, innovation, and continuous improvement. Develop performance standards, conduct regular evaluations, and provide coaching and professional development opportunities for staff. Ensure that all team members understand their roles and responsibilities and that they are equipped to perform their duties efficiently. Process Improvement & Efficiency: Identify opportunities to streamline operations, improve quality, and reduce operational costs. Implement and oversee best practices in process optimization, leveraging technology and automation where applicable. Monitor KPIs and other performance metrics to track operational effectiveness and identify areas for improvement. Cross-Functional Collaboration: Work closely with senior management teams in departments such as Finance, HR, Sales, and IT to ensure seamless integration of operational activities and the alignment of cross-functional objectives. Participate in strategic decision-making processes to drive organizational growth and operational success. Financial & Resource Management: Oversee the operations budget and ensure cost-effective management of resources. Manage supply chain, procurement, and inventory processes, ensuring optimal use of resources. Approve capital expenditure and resource allocation in line with operational requirements and financial targets. Risk & Compliance Management: Ensure operations adhere to all relevant regulatory, health, safety, and compliance standards. Manage risk by identifying potential operational bottlenecks, addressing challenges, and ensuring timely mitigation of risks. Lead efforts to maintain or improve industry certifications or quality standards as required. Reporting & Analysis: Provide regular reports on operational performance, including key metrics such as productivity, efficiency, quality, and cost control. Present operational performance insights and strategic recommendations to senior leadership for decision-making. Customer Focus & Stakeholder Management: Ensure high levels of customer satisfaction by meeting and exceeding service delivery expectations. Manage relationships with key internal and external stakeholders to maintain operational alignment with business priorities. Qualifications & Skills: Education: Bachelor s degree or A Master s degree (MBA) or relevant certifications is highly preferred. Experience: 15 years to 20 year of experience in operations management in US healthcare RCM (Coding, AR or Billing), with at least 8 to 10 years in a managerial role Extensive experience in driving process improvements, cost optimization, and managing large teams across operations. Skills: Strong leadership and people management skills, with the ability to inspire and motivate teams. Expertise in operational strategy, project management, and continuous improvement initiatives (Lean, Six Sigma, etc.). High level of proficiency in operational management systems, ERP software, and data analysis tools. Excellent financial acumen, with experience managing budgets, costs, and resource allocation. Excellent communication skills, both written and verbal, with the ability to communicate effectively with all levels of the organization. Strong problem-solving abilities and decision-making capabilities in fast-paced, complex environments.

Operational Excellence Analysts support the implementation and improvement of operational processes within an organization. Responsibilities may include assisting with process mapping and documentation, data analysis, identifying areas for improvement, supporting continuous improvement initiatives, and collaborating with cross-functional teams. They may assist in the development and implementation of HR operational excellence frameworks, tools, and methodologies to enhance efficiency, quality, and overall performance. - Grade Specific Produces deliverables within own discipline.Focus is on learning how to work in a team environment to deliver responsibilities in a timely and quality manner.Typically requires guidance by a more senior practitioner. Usually works in team and full-time on a single project. Skills (competencies)

Undertake internal and client-facing consultancy, including IT service and governance reviews, health checks, trend analysis, benchmarking, Total Cost of Ownership (TCO), compliance reviews, and Service Improvement Programmes (SIPs). Lead and manage IT operations, ensuring efficient and effective delivery of IT services. Focus on all ITIL service management lifecycle stages and processes within outsourcing bids, consulting assignments, or implementations. Provide technical leadership and drive delivery teams to achieve project goals. Manage both technical and delivery leaderships, ensuring effective communication and collaboration. Primary Skills Conduct service audits as part of the bid and transition process, either as stand-alone projects, during bids, or as part of IT outsourcing transitions or transformations Provide ITIL service strategy advice and service design solutions to address service issues for both prospects and customers. Oversee specific/multiple work streams, manage resources and budgets, ensure ITIL-aligned processes, procedures, and work instructions are produced to required standards and are trained upon. Ensure related service integration for services by multiple service towers and providers is completed. Build customer relationships by delivering above client expectations on assigned deliverables, proactively identifying add-on work, and assisting in identifying cross-sales leads. Secondary Skills Certification in ITIL or other IT service management frameworks. Experience with IT outsourcing transitions and transformations. Strong problem-solving and analytical skills.