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Foundever
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Quality Team Lead

Quality Team Lead

Foundever

0 years

0 Lacs

Hyderabad Telangana India

Posted:2 weeks ago| Platform:

Apply

Skills Required

management communication excel word training compensation

Work Mode

On-site

Job Type

Full Time

Job Description

About the Company

Foundever is a global leader in customer experience management, providing innovative solutions and services to enhance customer interactions for over 750 brands worldwide

.
Quality Team Leader at Cyber Pearl, Hitech City, Hyderab

adResponsibiliti

es
The candidate should have led a team of Quality Advisors/Analysts/Professional in his/her current/previous organizatio
ns.The candidate need to have immense experience of Quality Management Process in the BPO wor
ld.The candidate should be a gradua
te.The candidate will be required to lead a team of Quality Analys
ts.The candidate should be excellent in his communication skills. This is required for client cal
ls.The candidate needs to be MS Office proficient. MS Excel, Word, PowerPoi
nt.The candidate should be flexible with shif
ts.The candidate should be possess the following ski
llsPeople Management ski
llsClient Management ski
llsProcess Management ski
llsCoaching and Training ski
llsFeedback and Performance Management ski

llsQualifications- Grad

uatePay range and compensation package- Max CTC upto

7Lpa
Must be comfortable with night

shifts

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