1828 Quality Audit Jobs - Page 37

We are seeking experienced QA Head with astrong background in Pharmaceutical Packaging industry as well ISO 13485:2016.Thisrole involves all quality assurance activities, ensuring product and process quality&driving continuou improvement initiatives. Gratuity Provident fund Annual bonus

Hiring for Travel Quality Analyst (US Process ) Min. 1 year exp. required in (Travel Company ) Salary up to : 45k Location : Gurgaon / Delhi (Kirti Nagar ) Both side cab plus meals Shift : Night & Rotational 5 days a week Sat & Sun fixed off

Job Summary Inspect raw materials to ensure consistency and integrity Maintain, test and troubleshoot all instrumentation devices Attempt repairs on broken or damaged products to determine the best way to scale those repairs Test a certain percentage of all products based on industry standards Report problems or concerns to senior management immediately Manage our quality assurance division and ensure all employees meet their required quotas Provide training and support to QA team Create an effective, efficient testing protocol to be used across all product lines Qualification Masters Degree in Manufacturing Engineering preferred 4+ years in quality control or quality assurance position 2+ years in a supervisory position a plus Analytical, logical thought process and meticulous attention to detail Ability to translate skills and knowledge to others Industry certification a plus Technical / Professional Should be having knowledge into Home Decor service Product and services

Key Responsibilities: Training & Development: Participate in an extensive training program to gain a thorough understanding of the companys operations, including sales, marketing, customer service, finance, and operations. Project Management: Assist in managing and executing projects across different departments, ensuring timely delivery and quality standards are met. Data Analysis: Analyze business performance data, generate reports, and provide insights to improve business processes. Client Interaction: Engage with clients and stakeholders, understand their requirements, and ensure their needs are met effectively. Team Collaboration: Work closely with cross-functional teams to support business objectives and contribute to team goals. Required Candidate profile *immediately starters (next day of the interview) *Candidate must have good communication skills *Smart personality *Leadership qualities *Teamhandling *Problem solving *Good dressing *Eager to learn and travel Location- Thane,Navi Mumbai,Mumbai,Dombivli,Panvel, mumbai all areas, MUMBAI SUBURBS, kalyan

Job description Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping. Reject all products and materials that fail to meet quality expectations. Read blueprints, plans, and specifications to understand the requirements of products and services. Measure product dimensions, examine functionality, and compare the final product to the specifications. Recommend improvements to the production process to ensure quality control. Document inspection outcomes by completing detailed reports and performance records. Teach the production team about quality control concerns to improve product excellence. Supervise the production process. Resolve quality-related issues in a timely manner. Desired profile of the candidate We are currently searching for an experienced and highly analytical quality inspector to join our production department. As the quality inspector, you will uphold the safety regulations of our company and supervise the production process to guarantee that all our products meet quality expectations. The chosen candidate will perform regular product evaluations, record inspection results, and recommend improvements to the production process. To excel in this role, applicants should demonstrate great attention to detail with excellent technical and math abilities. Qualification High school diploma or equivalent qualification. Certification in quality control is preferred. A minimum of 2 years experience in a similar role. Excellent knowledge of MS Office. Good math and technical skills. Strong understanding of quality control standards and testing techniques.

Roles & Responsibilities: Analyzing customer complaints, line rejection, supplier audit and taking corrective actions. Continuous process improvements (KAIZENS) to achieve consistent product quality. Implementation of POKA-YOKES to eliminate human error. Poka yoke controled by Mitsubishi Pokayoke Scada. Poka yoke installation connection and disconnected. Preparation and approval of Production Part Approval Process ( PPAP ) documents to establish process & product control. Responsible for 4M change management. Conducting Layered audit. Participating in new project implementation (Pro Active and Ongoing) Inspection of assembly Engine & Transmission line. Manufacturing process audit for all the manufacturing and assembly lines as per QMS. Handling the Instrument like dial gauge, angle torque wrench etc Calibration Planing for machin and instrument. Develop Periodic & robust training and evaluation plan for operator/repairman and inspectors followed by frequent Qualication tests. Review process and direct the staff for immediate actions on the Defect generation controls to prevent outow and work towards zero defect. Leading Daily, Weekly and Monthly meetings for defect data monitoring, analysis and direction to other teams for focus areas improvement. Role & responsibilities Qualification - Diploma (Technical) Experience - 3 -7 Years Department - Quality

International BPO Hiring for Quality Assurance / QA / Quality Analyst Min. 3 - 4 Years overall Experience (2 Years as Quality Analyst) Salary up to 6.5 LPA Mail - Qualitydemographic@gmail.com Required Candidate profile Must have 2 years of Experience as a Quality Analyst in an International BPO Call & WhatsApp HR Shweta - 7020527305 Email Ur CV - Qualitydemographic@gmail.com

Quality Strategy & Policy Develop and implement quality management strategies, policies, and systems in alignment with business objectives. Establish and maintain ISO, GMP, or relevant regulatory certifications. 2. Quality Assurance & Control Oversee the QA/QC processes across all production stages. Ensure adherence to specifications, SOPs, and standards. Review and approve validation protocols, testing procedures, and release criteria. IF YOU INTERESTED CONTACT ME 8882201486

Intercontinental Hotels Group India Private Limited is looking for Assistant Manager - Learning & Quality to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Designation: Sales Operation- Incentive & Rebate / Pricing/ Reporting Years of Experience : 2 to 8 years Key responsibilities: - Incentive & Rebate: • "A Sales Incentives Management Specialist is responsible for Implementing, and administering sales incentive programs, and accurately calculate commissions by analyzing sales data, collaborating with client, and monitoring program effectiveness. Pricing:- Incentive Plan Implementation: Implement the client provided plan and maintain sales incentive plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines. Reporting:- Data Analysis: Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans. Sales Alignment: Collaborate with client to ensure incentive plans are aligned with overall business goals and sales strategies. Communication and Training: Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns. Performance Monitoring: Track sales performance against incentive plan metrics and publish. Compliance Management: Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as shared by the client System Administration: Manage the sales incentive calculation system, ensuring accurate data input and timely commission payouts. Stakeholder Management: Collaborate with cross-functional teams including finance, HR, and sales operations to ensure smooth implementation and administration of incentive programs. " Opportunity & pipe management Lead Qualification and Management: Qualify incoming leads by assessing their needs and potential fit with the company offerings. Identify and research potential new customers to build prospect lists. Assign leads to appropriate sales representatives based on territory and qualification. Job Qualifications Any Graduate

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Responsibilities: Lead and oversee Quality Assurance activities for Middle East project deliverables Develop and implement quality assurance policies, procedures, and standards Conduct regular audits and inspections to ensure compliance with quality standards Analyze quality data and prepare comprehensive reports for management Collaborate with cross-functional teams to identify and resolve quality issues Train and mentor junior QA team members on best practices and methodologies Evaluate and improve existing QA processes to enhance efficiency and effectiveness Manage relationships with external stakeholders, including clients and regulatory bodies Stay updated on industry trends and regulatory requirements in the Middle East region Participate in project planning and risk assessment activities Coordinate with project managers to ensure quality objectives are met within timelines Investigate customer complaints and non-conformance issues Develop and maintain quality management documentation Contribute to continuous improvement initiatives across the organization Qualifications Qualifications: Minimum : Bachelor's degree in Engineering, Quality Management, or related field 5+ years of industry experience in Quality Assurance, with at least 2 years in a senior role Proven track record of leading QA activities for large-scale projects, preferably in the Middle East region In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001, Six Sigma, Lean) Strong understanding of regulatory requirements and industry standards applicable to the Middle East Excellent analytical and problem-solving skills with attention to detail Outstanding communication and interpersonal skills, with the ability to work effectively across all levels of the organization Proficiency in quality management software and data analysis tools Demonstrated ability to develop and implement quality assurance policies and procedures Experience in conducting quality audits and preparing comprehensive reports Preferred Qualifications: Master's degree in Quality Management or related field Professional certifications such as Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) Fluency in Arabic and English Experience working in a multinational or cross-cultural environment Knowledge of project management principles and methodologies Familiarity with continuous improvement techniques and lean management practices Additional Information

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Job TitleSr Process & Quality Consultant About the Role Serve as a partner and enabler to the Business Transformation team as an executor, with the goal of supporting the Roundel business Responsibilities of this role: Process and Quality Management Documents are always updated as per recommended QMS framework Identify process gaps and design new ways of working to build rigor and discipline of business management Integrate all new process and product changes with existing processes Partner with learning teams to ensure required trainings are imparted in a timely manner Define, refine and review all Business and Operational KPIs Ensure all KPIs are identified and published accurately and timely manner with required stakeholders Provide useful trend analysis and deep dive for root-cause identification Develop and initiate a culture of data backed continuous process improvements Lean-in to data analysis to highlight non-compliances and facilitate root cause analysis, solutions to mitigate risk Governance Risk and Control Support Proactively do review process maps, quality assurance process and checklists Proactively identify process risks and engage with stakeholders for closure Support the total quality management implementation driving governance, risk assessment, regulatory compliance and operational excellence reporting and monitoring. Help teams for all internal and external audit readiness Program and Stakeholder Management Manage Roundels Strategic priority to deliver on key initiatives for the enterprise. Run reliable + sustainable operating cadence and processes that effectively brings the leadership and key partners together to deliver on the TII Roundels strategic roadmap Builds Influence - Develops and presents logical, convincing reasons in support of one's perspectives and initiatives. Has proven experience in communicating with all levels of the organization and understanding the different perspectives. Is able to drive collective consensus towards desired outcomes. What you will bring to us: Overall experience of 8-12 years. 3 years Bachelors Degree & an MBA preferable (or additional experience in lieu of that), preferably from a consulting, Retail or a CPG business in India with exposure to business and strategy Organized project or business manager with experience in playing a central coordination role Ability to translate analytical data into useful business information & experience with BI reporting tools The candidate should be flexible, highly adaptable to a constantly changing environment, and excellent team player. The candidate will be asked to juggle multiple ad hoc requests in addition to the BAU aspects of the role. The ideal candidate will be a self-motivated and flexible team player who has a strategic vision but also the ability to execute successfully. Ability to take complete ownership and accountability Strong interpersonal and process & time management skills Self-starter who will take initiative, learn quickly and work independently A track record of success and a demonstrated ability to exercise good judgment and discretion High level of attention to detail, with excellent written and verbal communication / presentation skills Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

We are looking for a skilled professional to join our team as a Manager - Delivery Quality at Omega Healthcare Management Services Pvt. Ltd., located in [location to be specified]. The ideal candidate will have 10-15 years of experience and a strong background in quality management, preferably within the healthcare industry. Roles and Responsibility Develop and implement effective quality control processes to ensure high standards of service delivery. Lead cross-functional teams to identify areas for improvement and implement changes to enhance overall quality. Collaborate with stakeholders to develop and maintain quality metrics and reports. Conduct regular audits and reviews to ensure compliance with quality standards. Provide training and coaching to team members on quality procedures and best practices. Analyze data and trends to identify opportunities for quality improvement. Job Proven experience in quality management, preferably within the healthcare industry. Strong leadership and communication skills, with the ability to motivate and guide teams. Excellent analytical and problem-solving skills, with attention to detail and the ability to interpret complex data. Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines. Strong knowledge of quality management principles and practices, including ISO standards and regulatory requirements. Experience with CRM/IT enabled services/BPO operations is an added advantage.

Quality Management System (QMS): Develop, implement, and maintain QMS in compliance with ISO 9001 and other relevant standards. Conduct internal audits and manage external audits by clients or certification bodies. Process

Job Diamond Quality control Unique Job Role Diamond Quality control Function Diamond Quality Reporting to Quality Head Business New Grade L4 \u2013 L5 Date 21-04-2025 Job Details Oversee the new diamond quality vertical and spearhead the quality improvement initiatives Formulate and implement 4C benchmarks in new business diamond space Ensure consistency of price and quality in output within the lead time and troubleshoot the deviations Conduct audits at vendor places for both bagged diamonds and FG to ensure consistent pipeline Effective communication and coordination with the vendors and key stakeholders Manpower planning & training to the new joiners External Interfaces Internal Interfaces \u2022Vendors, Diamond Manufacturers & Sellers \u2022Merchandising, Sourcing, Supply Chain, NPD & Quality Assurance Job Education \u00B7Graduate Relevant Experience \u00B77+ Years in diamond quality (Must 3 -5 years in assortment) Behavioural Skills \u2022Agile and Flexible \u2022Self-Driven with High Ownership \u2022Execution Excellence \u2022Team Player \u2022Inquisitive & eager to learn Knowledge \u00B7Hands on Assortment experience, Thorough understanding of diamond grading (4Cs), pricing understanding with respect to quality Process Contributions Process Contribution Process Outcome Performance Measure 1.Implementing right diamond quality standards across vendors partners Consistent quality \u2013 proto to bulk Zero deviations to agreed quality standards 2.Audit of diamond quality at production and lose stage Assurance on quality at right price \u00B7100% of assurance as per sampling norms 3.Audit sampling at product level for assurance Zero tolerance to agreed quality Random audit to check as per sampling quality norms

Job The Quality Manager (QM) Services will be responsible for setting Quality standards ( SOP\u2019s / Check list/ Handing over document etc) for Mechanical, Electrical & Plumbing ( MEP) activities of Titan retail network expansion covering all brands. The QM Services also involve implementation of detailed audits covering Site data reports ( SDR) / Design full kits ( Design detailing / BOQs etc) / WIP projects / Handing over process including testing & commissioning of equipment and providing project wise score cards. The QM services need to identify the gaps / root cause analysis & provide solutions to resolve the issues & also track the repeatability & develop the training module for conducting sessions ( On / Off site) to all stakeholders (both internal / external) The QM services along with Quality team to ensure the Quality scores are constantly improving in project delivery to achieve the Brand standards / enhancing the customer experience levels The QM services also part of CFT to identify / select / implement new technology / product in (advance equipment selection) HVAC, Lights, FAS, CCTV etc. Work Experience 6-7 relevant experience in Retail / Commercial / high end residential project companies. Effective communication, Team work, Adaptability and willing to go extra mile to achieve resultsThorough knowledge in Electrical, lighting design, HVAV, Ventilation and Plumbing services. Good understanding / Exposure in setting up project activities including key eye for detailing / quality output. Leading / Managing large teams of stakeholders to achieve desired results.

Job Manager - Quality Control at Titan Company Overview: Titan is a leading Indian multinational company that specializes in manufacturing and retailing of consumer goods, including watches, jewelry, eyewear, and accessories. With a strong presence in the Indian market and a growing global footprint, Titan is committed to providing high-quality products and exceptional customer service. Job TitleManager - Quality Control Job TypeRegular, Full-time Job CategoryJewellery - ISCM (Integrated Supply Chain Management) DepartmentSourcing Office LocationMumbai, Maharashtra, India Additional ParametersExperience in the jewelry industry is preferred. Job Summary: We are seeking a highly skilled and experienced Manager - Quality Control to join our team at Titan. The ideal candidate will be responsible for overseeing the quality control processes and procedures for our jewelry products. This role will be based at our Sourcing Office in Mumbai, Maharashtra, India. Key Responsibilities: - Develop and implement quality control processes and procedures for jewelry products. - Conduct regular quality audits to ensure compliance with company standards and industry regulations. - Collaborate with cross-functional teams to identify and resolve quality issues. - Train and mentor quality control team members to ensure consistent and accurate execution of quality control processes. - Monitor and analyze quality control data to identify trends and areas for improvement. - Develop and maintain relationships with suppliers to ensure quality standards are met. - Stay updated on industry trends and advancements in quality control practices. Qualifications: - Bachelor's degree in a relevant field (e.g. engineering, quality management, etc.). - Minimum of 5 years of experience in quality control, preferably in the jewelry industry. - Strong knowledge of quality control processes and procedures. - Experience in conducting quality audits and analyzing data. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced and dynamic environment. - Strong leadership and team management skills. - Attention to detail and a commitment to delivering high-quality products. If you are passionate about quality control and have a strong background in the jewelry industry, we encourage you to apply for this exciting opportunity at Titan. We offer a competitive salary, benefits package, and a dynamic work environment where you can grow and develop your skills. Join us and be a part of our journey to provide the best quality products to our customers.

Job Lead Quality & Customer Assurance (Diversity Profile only) Unique Job Role Head \u2013 Quality Control Function ISCM \u2013 Watches & Wearable Reporting to Head \u2013 Quality & Customer Assurance Business ISCM \u2013 W&W Grade L8/L9 Date 23-07-24Job Details This role is responsible for leading Quality and Customer Assurance for ISCM Watches& Wearables division in line with Company guidelines and policies with the objective of meeting the sourcing and manufacturing goals of quality, delivery, cost, capacity optimization. External Interfaces Internal Interfaces Suppliers / Vendor ecosystem Production team NPD team Design team Other ISCM watches team IT team Customer Service teams. Finance team HR team Job Education Graduate/Post-Graduate in Engineering Preferred IndustriesPreferred IndustriesFMCG / Pharma / Automobile / Consumer Electronics Relevant Experience Over all 12 - 16 years At least 4-5 years in leading Quality function in a precision Manufacturing industry in the current role / immediate previous role. Exposure to multi locational Quality leadership encompassing mfg./assembly operations. Behavioural Skills High level of professionalism, integrity and commitment Ability to influence key stakeholders Ability to manage time and prioritise effectively Ability to analyse complex data, draw connections and advocate a coherent strategy for improvement. Advocate for quality standards Knowledge Retail and service industry Quality strategy Delivery adherence Deep understanding about Manufacturing / Sourcing Processes. Expected Process Contributions Expected Process ContributionProcess OutcomePerformance Measure Quality planning Develop Quality Strategy in line with Company's Vision, Mission & Quality policy Deploy and approve QMS department procedures for QC & CA Define and review role of Overall department and Resource planning Set Objectives, target and Initiatives in line with ISCM business plan Conduct Benchmarking and drive implementation of best practices Analyse COQ and optimise between Prevention, Appraisal over COPQ Quality planning and strategy Adherence to timelines Plan vs actual Reliability standards Adherence to specifications. Customer assurance Participate in all design review meetings and ensure manufacturing and Sourcing quality through audits Measure customer experience by collecting voice of the customer data and managing market returns Participate in product quality CFT by drafting and setting in place stringent guidelines / policies Participate in quality review meetings with key stakeholder\u2019s such as MIR, Apex committee, Brands, Associates Customer assurance Adherence to timelines Quality adherence Standards and reliability Develop mid-term / long term strategy for metrology needs by setting objectives and planning for resource Review adherence to set objectives, target & Initiatives Propose budgets to meet user requirements on Metrology Identify training needs and test standard upgradation by using new technologies Upgrade new facilities by exploring new technologies and driving implementation of the same Monitor effectiveness of the implemented initiatives against benchmarks Set objectives, target and initiatives in line with ISCM business plan Deploy and approve QMS department procedures Standards and reliability operations Adherence to timelines People management Foster high level of employee engagement and retention of talent Support leadership & functional capability building initiatives to facilitate succession planning for critical roles within the department Identify training needs for the team and follow-up with the training team to ensure delivery. Monitor and review performance parameters of the team and provide feedback on frequent basis to the team members. Provide Leadership to quality function teams with adequate exposure and growth opportunities to enable readiness for higher roles. Partner with PF team on identification of Talent and support the developmental journey by creating culture of excellence Partner with PF (recruitment) team to fill the vacant positions within stipulated time. Employee experience Trained employees. Talent identification & development TAT for recruitment Employee engagement score Effectiveness of training. Successors availability for business critical roles. Work Experience Skills: Ability to influence key stakeholders, Ability to manage time and prioritise effectively, Ability to analyse complex data, draw connections and advocate a coherent strategy for improvement, Advocate for quality standard

Sony India Software Centre Pvt Ltd is looking for Quality Assurance Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Job Description As part of its Content Operations business, Believe Distribution Services is currently looking for a Content Specialist for India. Working within our international Content team, the candidate will perform the following tasks, both internationally and for the local market, specifically focusing on music content of APAC which includes: Validate digital music metadata content, in accordance with the rules outlined by iTunes and other international digital music stores (training will be given) Check and verify all metadata submitted by labels and artists Ensuring that the content is processed as soon as it is submitted by the labels/artists respecting the release date of the submitted releases Ensure the quality check of the release which includes metadata and thumbnail guidelines to be adhered while processing the releases Ensure proper coordination with the central team of Believe for the release validation process. Qualifications Bachelor s degree Keen interest in music industry, new technologies, digital music platforms etc. Proactive and willing to improve process and tools Organised, reliable and inde

MHA with NABH process Certificate Professional in Healthcare Quality The Quality Officer shall plan and execute the quality programme, develop policies and procedures, setting and monitoring quality indicators, provide training on patient safety and quality to the Hospital staff

1. Utilize a broad understanding of cGMP to provide QA support, mentoring and coaching for Operations, Analytical, Logistics and Engineering departments to assure that activities are undertaken in compliance with cGMP and procedures, as appropriate. Required Candidate profile GMP PRO/DATA NIJNA/BMR/ANNUAL PRODUCT REVIEW/MBR/CLEANING VALIDATION

Interview for BSC / MSC Chemistry Fresher Candidates Ankleshwar for QC Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start your career We are Best Consultancy in Gujarat to provide Jobs . Required Candidate profile Join My LinkedIN: https://www.linkedin.com/in/urvisdp VISIT OUR BHARUCH OFFICE FOR CALL LETTER SDP HR SOLUTION 610,GOLDEN SQUARE OPP HOTEL REGENTA ABC CIRCLE BHARUCH We Provide Best Jobs in Gujarat

Operations 360 Coordinate with various Process teams Coordinate with various Product teams Coordinate with RPC’s Conduct Trainings for RPC’s Conduct meetings and coordinate with different business units Ensure Processes which are released to RPC’s and confirmation is obtained for implementation Perform GL Reconciliation Coordinate with IAD audit and coordinate with RPC’s for closure of audit observations Should have knowledge of KYC documents and regulations Identification and Implementation of the Quality Checks to be done on the new processes released of Retail Liability Operations Performingquality control checks as per the defined parameter Performing regulatory activities, tracking and reporting the same within defined timelines Identifying controls for system validations Liaising with Departments like Compliance/Product/ Process/ Legal/ Marketing as and when required Implementing controls prior and post Audit findings Periodic vendor visit Conduct regular trainings Skills Required Good communication skills Interacting with various stake holders Should have good knowledge on Excel, Word, PPT Knowledge of building queries for extracting data from reporting systems ( DWH , SQL etc..) Eye for details Knowledge of KYC guidelines

Job Overview: The Quality Analyst for Sales Calls is responsible for monitoring, evaluating, and improving the quality of sales calls handled by sales representatives or agents. The primary goal is to ensure that sales calls meet company standards for professionalism, compliance, customer engagement, and effectiveness in driving sales. The role involves analyzing call recordings, providing feedback to sales agents, and collaborating with management to enhance sales processes and outcomes. Key Responsibilities: Monitor and Evaluate Calls Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regular performance reports for sales team managers, highlighting areas for training or improvement. Compliance and Process Improvement Experience: Prior experience in a call center, sales, or quality assurance role preferred. Familiarity with sales processes and understanding of sales goals and KPls. Analytical Skills: Strong attention to detail, with the ability to identify trends, patterns, and areas for improvement in sales calls. Ability to analyze data and create actionable insights for sales teams. Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Problem-Solving: Strong problem-solving skills to identify root causes of performance issues and suggest improvements. Techical Proficiency: Familiarity with call monitoring software, CRM systems, and Microsoft Office Suite (Excel, Word, etc.)