Program Manager- Group Revenue Team

Role & responsibilities

• Data Analysis & Reporting:

  Collect, analyze, and interpret hospital data (e.g., patient volumes, resource utilization, revenue, costs, etc.) to identify trends and provide actionable insights.

• Stakeholder Collaboration:

  Collaborate with Sales & Marketing heads of hospital units as well as respective functional heads to drive source-wise (channel-wise) volume and revenue performance for the respective units using strategic and tactical marketing & sales initiatives. This includes developing dashboards and conducting regular reviews to ensure performance is aligned with the Annual Operating Plan (AOP).

• Process Improvement:

  Collaborate with stakeholders to identify inefficiencies and recommend process enhancements to improve operational workflows and patient outcomes.

• Performance Monitoring:

  Develop and maintain key performance indicators (KPIs) and dashboards to track hospital performance.

• Financial & Revenue Analysis:

  Assist in budgeting, forecasting, and revenue cycle analysis to help optimize financial performance.

• Requirement Gathering:

  Work closely with marketing, sales, clinical, operations, administrative, and IT teams to understand business needs and translate them into functional requirements.

• Market & Competitor Research:

  Analyze healthcare market trends, patient demographics, and competitor activity to support strategic decision-making.

• Documentation, Presentation & Communication:

  Create clear and concise reports, presentations, and documentation to communicate findings and recommendations to hospital leadership and other stakeholders.

• Technology & System Support:

  Collaborate with IT to implement and optimize hospital information systems, EHRs, and business intelligence tools.