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3.0 - 5.0 years
14 - 18 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Test Engineering General Summary: Description Snapdragon Studios is seeking a PC Game Tester to execute test plans and ensure the best gaming experience on Windows on Arm Snapdragon platforms.The ideal candidate is comfortable with testing PC games, familiarity with the various game storefronts and can dig deeper on performance and/or report clear and concisely issues encountered on the games tested. This is a unique opportunity to triage and investigate Windows application failures in a new environment on Snapdragon Windows devices. At the heart of Snapdragon Studios, we are passionate about next generation gaming technologies and delivering exceptional gaming experiences. Our highly creative teams are full of veteran game developers, artists, game engine experts and graphics enthusiasts who work on our latest GPU and gaming hardware innovations around mobile, PC, and XR. Minimum Qualifications Experience testing video games (3-5 Years) Technical understanding of game technologies, quality setting permutations, performance, etc. Ability to find, reproduce, and clearly report issues Excellent ability to infer and recognize patterns Excellent written and verbal communication skills Self-motivated Preferred Qualifications Experience using Windows debugging software stack (WinDBG, EventViewer, etc.) Experience with test automation and reporting tools/scripts Performance reporting via tools such as FRAPS, WPR, PresentMon, etc. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Test Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Test Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 1+ year of work or academic experience with Software Test or System Test, developing and automating test plans and/or tools (e.g., Source Code Control Systems, Continuous Integration Tools, and Bug Tracking Tools).
Posted Just now
15.0 - 20.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Oracle Solaris Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:Infrastructure Engineer/Solaris Admin Project Role Description:Provide technical support for the migration of production and development systems and software products for the configured services running on Solaris Zones which are configured on Veritas cluster.Key Responsibilities:Liaising with the customer technical representatives Provide expert level support to client on Installation of Solaris Operating system, Creation of global and Local zones, LDOMS.Installation and Configuration of Veritas Cluster , Migration of Solaris Zones between DCs , test the changes and handover to customer ,Troubleshoot technical issues, Participate in Problem management reporting , Providing RCA , resolution and documentation in ticketing system Work with teams, vendors and consultants to determine strategy for complex system changes, upgrades and implementations, Develop configuration and procedural documentation. Technical Experience :1.Good understanding of the concepts of system architectures, operating systems.2.Administer Solaris 10 and 11, Veritas Cluster, LDoms, Zones.3.Troubleshooting of issue and vendor coordination4.Volume manager and filesystem management5.Planning, implementation, and upgrade of packages, patches Proactively monitor and health check of servers, manages system resources to assure maximum system performance and appropriate additional capacity for peak periods and growth Perform periodic performance reporting to support capacity planning Necessary action performed on security & risk assessments.6.Plans, configures, and implements features on the Sparc and x86 platform that improve availability, response time, and monitoring of key system metrics. Provides support to the user community-using incident and problem management tools. Must be able to provide 24 x 7 on-call support based on a rotational schedule.7.Ability to write and understand shell script will be an advantage. Professional Attributes :- Good verbal and written communication skills to connect with customers at varying levels of the organization - Ability to operate independently and make decisions with little direct supervision - Flexible to work in 24/7 shift. Educational Qualification:1 Bachelors degree. 2 ITIL V3/V4 Foundation certified. 3 Sun Certified System Administrator for Solaris 10 or 11 OS.4. Certification on cloud technology will be an advantage Qualification 15 years full time education
Posted 3 hours ago
10.0 - 14.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Assoc Manager Qualifications: BCA Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for Ability to work well in a teamPrioritization of workloadHands-on experience with trouble-shootingCommitment to qualityStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCA
Posted 23 hours ago
2.0 - 7.0 years
3 - 8 Lacs
Bangalore Rural, Bengaluru
Work from Office
Job Title: Business Analyst/Data Analyst/ MIS Analyst Location: [Bengaluru / Yeshwantpur] Job Type: [Full-Time/On Role] Reports To: [Manager/Director] We are looking for a proactive and analytical Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology by gathering, analyzing, and documenting requirements, and supporting the successful delivery of projects and solutions. Role & responsibilities Analyze large data sets and provide actionable insights to support decision-making. Collaborate with stakeholders to gather, analyze, and document business requirements and processes. Generate and maintain daily, weekly, and monthly MIS reports as required by management. Translate business needs into functional specifications. Develop and maintain dashboards, reports, and performance metrics to monitor key KPIs using tools like Excel, Power BI, or Tableau. Collaborate with various departments to understand reporting requirements. Participate in solution design sessions, ensuring business needs are addressed. Analyze data to support business decisions and provide insights through reports and dashboards. Continuously identify opportunities for process improvement and efficiency gains. Preferred candidate profile Bachelors degree in Business Administration, Information Technology, or a related field. Excellent analytical and problem-solving skills. Strong knowledge of Microsoft Excel (advanced formulas, pivot tables, VLOOKUP, macros), PowerPoint, etc. 3+ years of experience in MIS, data analysis, reporting. or in a similar analytical role. Experience with SQL and database management. Familiarity with BI tools like Power BI, Tableau, or Google Data Studio is a plus. Excellent communication, presentation, and stakeholder management skills. Strong attention to detail and time management.
Posted 2 days ago
1.0 - 4.0 years
7 - 10 Lacs
Mumbai
Work from Office
Job Description. We are looking for a highly motivated and experienced professional to lead our IT infrastructure sales initiatives. The ideal candidate will drive revenue growth by identifying new business opportunities, managing client relationships. This role requires a deep understanding of IT infrastructure solutions and the ability to align them with client needs to deliver value driven outcomes, Key Responsibilities. Sales Strategy and Planning:. Develop and implement a sales strategy for IT infrastructure solutions, including cloud services, networking, data centers, managed IT services, and cybersecurity, Identify and prioritize target markets, industries, and customer segments to achieve business growth, Business Development:. Build a robust sales pipeline through lead generation, networking, and relationship-building, Identify customer pain points and tailor IT infrastructure solutions to meet their business goals, Prepare and present compelling proposals, RFPs, and business cases to prospective clients, Customer Relationship Management:. Establish and build strong executive-level relationships with clients, gaining a deep understanding of their business objectives, strategies, and IT requirements, Act as a trusted advisor, aligning IT infrastructure solutions with customer goals to create long-term value, Drive customer satisfaction by proactively addressing their needs and challenges, Account Management:. Cultivate strong relationships with existing clients to ensure satisfaction and identify upselling and cross-selling opportunities, Collaborate with internal teams to ensure the seamless delivery of services and solutions, Market Analysis and Reporting:. Monitor market trends, competitor activities, and emerging technologies to identify new opportunities, Provide regular sales forecasts, performance reports, and strategic insights to senior management, Stay updated on industry standards and advancements in IT infrastructure to ensure competitive offerings, Qualifications and Experience:. Bachelor’s degree in Business, IT, or a related field (MBA preferred), 8 + years of experience in sales. Proven track record of meeting or exceeding sales targets in a competitive environment, Strong understanding of IT infrastructure technologies, such as cloud computing, networking, storage, virtualization, and managed services, Proven ability to build and manage executive-level relationships, Excellent communication, negotiation, and presentation skills, Key Skills:. Strategic thinking and business acumen, Customer-centric approach with strong problem-solving abilities, Ability to analyze market trends and translate them into actionable strategies, Proficiency in CRM tools and sales analytics platforms, Show more Show less
Posted 4 days ago
7.0 - 10.0 years
14 - 18 Lacs
Mumbai
Work from Office
About NCR Atleos TITLE Project Manager LOCATION Mumbai GRADE 11 In this role, One NCR is about giving customers one NCR point of contact from the time they report an incident until its resolved, managing all aspects of NCR Services delivery to the client. Providing analysis and actions leading to improved customer satisfaction, improved service fidelity and profitability. You must have a thorough understanding of Services Systems, Operations, Policies, and Customer Contract Specifics that are used to resolve customer situations. Must be able to quickly identify next steps in the problem resolution process leveraging ITIL practices. Actively assess the customers environment and proactively identify actions for continuous improvements. Account Support roles can be a stand-alone role or part of a dedicated Customer Support Services Team: POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: Client Governance - Top priority is customer satisfaction. Establish an aligned governance model with your client(s). Cadence drives service performance, engagement and ongoing improvements. Daily interactions, delivering services contract terms during the lifecycle of the agreement. Governance Model FrequencyDaily/Wkly/Mthly/Qtrly Content: HDW/SW/MS/Projects Performance Metrics Bad Actors/Outliers Market Performance Entitlement/Billing Change Mgmt MyNCR Portal - MyNCR is NCRs customer portal that gives customers access to create workorders. Client training to ensure they can create, escalate and update workorders and view invoices. Customer set up & Training Profiles and passwords Workorder ESC/Monitoring Connection issues Service Performance Delivery of KPIs - Ensure data integrity within the NCR systems. Performs reporting and prioritizes, maintains working relationships with client and internal organizations. SLA performance results Outlier Mgmt aged Workorder Client KPIs Field Retrofit Order (FRO) Entitlement Entitlement is what a customer is entitled to under their service contract. Accurate and timely asset entitlement is paramount. Endpoints registration Proper coverage in delivery system Time & Material billing/disputes QUALIFICATIONS AND EDUCATION REQUIREMENTS Technical/Vocational certification or High School diploma or, 0-1 years of related experience Detailed oriented, analytical and/or technical experience, preferably within NCR Services Demonstrated proficiencies with Microsoft Office Suite software, excellent in Microsoft Excel Excellent written and verbal communications skills Ability to work in a fast-paced environment. multi-task, time management and organizational skills Ability to identify and resolve issues with a sense of urgency Ability to work as part of a team or independently Willing to work non-standard business hours as required by customers PREFERRED S PMP certified. Experience in the various NCR Lines of Businesses Experience of working in a managed services or outsourcing environment. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 4 days ago
3.0 - 5.0 years
3 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Maersk is a global leader in integrated logistics, and we've been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Purpose of the Role: As the Safety & Resilience Systems and Insights Specialist , you will be instrumental in interpreting and reporting Safety & Business Resilience (S&BR) performance metrics across A.P. Moller Maersk (APMM) on weekly, monthly, quarterly, and annual cycles. This critical role delivers vital performance insights into S&BR data to support the development and integration of leading and lagging HSSE indicators, critical risk improvements, and strategic content. You will also be responsible for maintaining our S&BR reporting systems and developing new functionality and modules as needed, playing a key part in our digital strategy for safety and resilience. Key Responsibilities: Performance Reporting & Analysis: Interpret and report S&BR performance metrics across APMM on weekly, monthly, quarterly, and annual cycles. Deliver performance insights into S&BR data to support the development and integration of leading and lagging HSSE indicators, critical risk improvements, and strategic content. Analyze S&BR performance trends and produce comprehensive reports, status updates, and metrics as needed. Track and monitor S&BR performance data across the global portfolio. System Management & Optimization: Maintain S&BR reporting systems and contribute to the development of new functionality and modules. Manage and maintain safety reporting platforms, control user access, troubleshoot issues, and optimize system functionality. Ensure data consistency, governance, and optimization for business address handling and system administrations. Manage the Human Risks and Fatal5 platforms and other global S&BR systems. Manage data visualization tools (e.g., dashboards) for S&BR. Data Quality & Governance: Maintain quality control criteria for global data to ensure reporting gaps/shortcomings are identified as early as possible. Develop SOPs and Governance processes for our S&R platforms. Be accountable for APMM S&R ESG Metrics and establishing and maintaining a robust data management framework. Documentation & Training: Update and maintain S&BR performance management and reporting manuals and standards. Develop and maintain documentation to cover S&BR reporting processes. Plan, develop, and carry out reporting system and process training for users. Stakeholder Interaction & Improvement: Interact with Regional S&R Heads to ensure lacking data quality is improved. Contribute towards the digital strategy, optimizing current systems and contributing towards the future digital ambition. Provide insight and support to the Assurance function. Support BCM and Crisis management system incumbents with data-related support. Required Experience & Skills: Education: BSc/MSc in a relevant discipline. Relevant Experience: Minimum of 1+ years of relevant experience delivering performance analysis, dashboarding, and insights on digital platforms. System Administration: Capability to manage and maintain safety reporting platforms, control user access, troubleshoot issues, and optimize system functionality. Data Handling: Experience in handling large datasets, ensuring data integrity, and optimizing reporting processes. Presentation & Reporting: Strong skills in communicating data insights to senior stakeholders, preparing executive reports, and explaining complex data in a clear and concise manner. Governance & SOP Development: Ability to create reporting guidelines, data validation processes, and risk control frameworks. Issue Diagnosis & Resolution: Experience in debugging system failures, analyzing logs, and resolving user-reported technical problems. Critical Thinking & Problem Solving: Strong ability to think critically and solve problems effectively. Prioritization: Ability to prioritize and handle multiple projects and due dates in a dynamic environment. Self-Learning: Ability to use available online resources to learn and deploy new analysis, insights, and software skills (e.g., YouTube, blogs, BI user forums, etc.). Language: English level of minimum 13 EF. Good to Have Experience: Experience in working on incident and risk management systems, specifically HSSE platforms like Enablon, Intelex, SAPESH, and other safety software. Experience in process optimization, identifying opportunities to improve reporting efficiency, automate workflows (e.g., using Power Apps), and enhance system performance. Key Metrics & Accountabilities: Accountable for APMM S&R ESG Metrics. Accountable for establishing and maintaining a robust data management framework. Responsible for managing Human Risks and Fatal5 platforms and other global S&BR systems. Responsible for managing data visualization tools (e.g., dashboards). Key Metrics: Maintain S&R location database, develop SOPs and Governance processes for S&R platforms, provide training material and lead training sessions on reporting platforms, develop S&R dashboards based on need for Maersk TbM/MCL and APMT, support BCM and Crisis management system incumbents with data-related support. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer constant challenge and the scope to learn in an open and friendly atmosphere, with a strong focus on continuous improvement and personal development.
Posted 4 days ago
3.0 - 7.0 years
3 - 7 Lacs
Chennai, Tamil Nadu, India
On-site
The Team Leader will be responsible for leading, motivating, and managing a team of callers to achieve collection targets and ensure smooth daily operations. This role requires a proactive individual with strong leadership skills, a focus on performance, and the ability to handle escalated situations effectively. Key Responsibilities: Team Leadership & Development: Provide on-the-job product training to new team members. Inspire and motivate callers to achieve individual and team targets. Conduct performance reviews of callers on a daily, weekly, and monthly basis. Plan for and manage team absenteeism to ensure seamless workflow. Operations Management: Maintain an accurate MIS (Management Information System) for the allocated pool. Ensure proper tracking of callers activities and performance. Prepare and send pick-up files as required. Identify critical cases and take appropriate action. Strategy & Coordination: Develop and implement strategies for achieving team targets. Coordinate with collection agencies to optimize recovery efforts. Act as a liaison between different departments to ensure effective communication and collaboration. Customer & Escalation Management: Handle escalation calls and manage agitated customers effectively. Preferred Candidate Profile: Proven experience in a team leadership or supervisory role, preferably within a collections or customer service environment. Demonstrated ability to provide on-the-job training and mentor team members. Strong understanding and experience in performance reporting and analysis. Proficiency in maintaining MIS and other operational reports. Excellent communication, interpersonal, and problem-solving skills. Ability to motivate and drive a team towards achieving challenging targets. Strong decision-making skills and the ability to handle high-pressure situations.
Posted 4 days ago
4.0 - 6.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Note: This is an immediate requirement . We kindly request applicants to apply only if they are available to join at short notice , as we are looking to onboard the right candidate without delay. Role & responsibilities Plan, implement, and manage PPC campaigns across Google Ads (Search, Display, Shopping, Video). Manage campaign budgets and bidding strategies effectively. Conduct thorough keyword research , competitor analysis, and audience segmentation. Monitor campaign performance and optimise for maximum CTR, conversion rate , and ROAS . Create compelling ad copies and A/B test creatives and landing pages. Implement and troubleshoot Google Tag Manager (GTM) and Google Analytics 4 (GA4) tracking. Report campaign metrics with actionable insights via Data Studio or internal dashboards. Improve Google indexing , ad relevance , and Quality Scores . Collaborate with SEO, content, and design teams to maintain cross-channel synergy. Preferred candidate profile Were looking for a highly motivated and data-savvy PPC marketing professional who thrives in a fast-paced, performance-driven environment. The ideal candidate will bring a mix of strategic insight, technical expertise, and a passion for digital innovation. Education & Certifications Bachelors/Master's degree in Marketing , Business , Information Technology , or related fields. Preferred: Certifications in: Google Ads (Search, Display, Video, Shopping) Google Analytics 4 (GA4) Google Digital Unlocked / Skillshop Meta Ads / HubSpot (a plus but not mandatory) Experience 46 years of hands-on experience managing Google Ads campaigns (Search, Display, Shopping, and Video). Proven track record of managing ad spends of 5L+ per month with measurable ROI. Demonstrated experience with performance marketing , lead generation , and eCommerce (if applicable). Exposure to multi-channel attribution , conversion funnel optimization , and marketing automation tools is a plus. Mindset & Attributes Growth-oriented : Always curious, always learningactively stays updated on Google Ads and digital trends. Analytical & detail-driven : Excels at interpreting data and turning insights into action. Self-starter : Can work independently while collaborating effectively across teams. Results-focused : Obsessed with metrics like CTR, CPA, ROAS, and Quality Score. Ethical marketer : Adheres to best practices, user-centric thinking, and brand voice consistency. Other Preferences Previous experience in B2B SaaS , IT services , or digital consulting domains is desirable. Comfortable working in a structured but agile work culture . Based in or willing to relocate to Bangalore .
Posted 4 days ago
10.0 - 20.0 years
30 - 40 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
Role & responsibilities Capgemini Invent is looking for candidates who have the right mix of Domain & Management experience to join our Data-driven FRC Pre-Sales track. The role will require the following: Primarily responsible for all activities leading in pre-sales, initial client communication & understanding the business and operational goals of our clients. Present and demonstrate end-to-end capabilities to all required point-of-contacts and prospective clients. Create Offers/Client Pitches/Business Proposals, respond to RFQs/RFPs and create quick proofs-of-concept / custom demos/integrations to help the sales team drive deal closures. To deliver a high-quality experience to the prospects & customers during engagement, acquisition, and onboarding. Present and demonstrate end-to-end capabilities of our solution accelerators to all required point-of-contacts and prospective clients. Participate actively and deliver Knowledge Sharing Sessions & Training to internal teams/partners. Domain Role: Understanding of systems/technology/data architecture, processes and controls infrastructure for Risk functions & production of regulatory reports such as FR-Y14 A/Q/M, FR-Y9C, FFIEC 101, COREP, FINREP, FR2052a, LCR, NSFR etc. Supporting large and complex risk data initiatives on key regulatory themes (e.g. Basel IV, CCAR, FRTB, CECL, Libor transition) including drafting business and functional requirements, test plans and user guides. Should be willing to take on a committed engagement role or client-facing advisory/delivery responsibilities while implementing our offers/solutions with our local and/or global teams. Working for the U.S. or International Banking or Capital Markets Regulator (e.g. SEC, CFTC, EBA etc.) Experience in Business Analysis with technology consulting firms in Financial Services domain. Should be able to conceptualise and lead the development of offers and consulting assets to support pre-sales, GTM pursuits and capability demonstrations. Core Competencies: Strong understanding of financial products, risk management and data management practices. Strong communication and interpersonal skills, with the ability to interact at all levels of the organization. Proficient in Microsoft PowerPoint, including the ability to create visually compelling and professional presentations, and the ability to effectively present findings /information to diverse audience. Experience with the configuration or implementation of any major Reg Reporting platforms or solutions will be a plus. Knowledge of banking and regulatory processes Excellent presentation and demonstration skills, addressing all key pain points of the client at hand. Excellent aptitude, problem-solving skills, and quick prototyping / proof -of-concept-creation skills. Should be passionate about customer-facing roles. Ability to grasp new technologies and drive executions quickly. Qualifications: Bachelors degree required in the relevant field with 12+ years of relevant work experience or Masters degree in the relevant field with 10+ years of relevant experience. 6-8 years of experience in a Pre-sales role. Very good understanding of Fund Compliance, Regulatory Reporting or Performance Reporting. Good understanding of various asset classes and products. Strong verbal & written communication skills. Ability to manage complex projects and multitask. Proficiency in MS Office (Word, Excel & PowerPoint). Valid Business Visa (B1 or H1) for travel to US
Posted 5 days ago
10.0 - 15.0 years
3 - 10 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Major activities : Manages all activities in the Delivery center Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activities to meet the demand and deliver required capacity (supports role of WFM Workforce Management) Ensures process changes are implemented Implements performance reporting for all the SLAs and KPIs and ensures adherence to the SLAs. Reviews and follows-up on ticket-based Customer Satisfaction (CSAT) reviews within the delivery center Performs reviews on ageing of tickets and conducts pending ticket analysis with the Team Leads. Reviews escalations and implements corrective and preventive actions on DC level Initiates and manage against the Service Improvement Plan (SIP) and Continuous Improvement Plan (CIP) Supervises performance of the team and is responsible for their qualification Attends the monthly quality meeting, BMC Remedy Resolver Group Team Leads meeting, and the SD Monthly Call (SDMC)
Posted 5 days ago
15.0 - 24.0 years
7 - 12 Lacs
Faridabad
Work from Office
Sheet Metal Experience Mandatory Quality Improvement & Compliance Internal & External Quality Improvement Auditing & Review Performance Monitoring & Reporting Metric Reviews & Reporting Team Development & Engagement Training & Motivation
Posted 5 days ago
2.0 - 7.0 years
3 - 4 Lacs
Nagpur, Amravati, Aurangabad
Work from Office
Accountable to verify analyzer status before initiating routine sample processing. Perform QC/ calibration for each test parameter which are mapped to them Maintain quality with minimum analytical TAT in processing of samples. Verify every new reagent lot and submit a report to manager based on its performance before it is brought into use. Escalate analyzer breakdown and/ or parameter performance to manager for immediate attention and timely resolution. Identify root cause of any failure, do a thorough analysis and take necessary preventive action to avoid recurrence. Supervise and ensure proper documentation is maintained throughout the section. Guide new joiners and executives in section by conducting operational trainings based on real-time monitoring 2+ Years Experience in Pathology Lab as a Quality Executive/Supervisor. Previously worked Dedicated in Quality Dept in NABL Labs Should have trained in ISO Location : - Amravati,Aurangabad,Nagpur,Nashik,Pune
Posted 1 week ago
1.0 - 5.0 years
2 - 7 Lacs
Gurugram
Work from Office
Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities are also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Position Title: Associate/ Senior Associate Role Description: This role is an exciting opportunity for highly motivated and self-starter individuals to join a high caliber team in shaping and scaling the financial operations business. This is an opportunity to work with well-known US financial advisor and leading portfolio managers. Role and responsibilities: Prepare regular and time-sensitive portfolio performance Reports for institutional clients holding varied asset classes on monthly/quarterly basis. Reconcile cash positions and liaise with upstream team to resolve breaks. Ensure seamless and timely delivery of client reports on a monthly/quarterly basis as per agreed SLAs. Coordinate with Onshore SMEs/Portfolio Managers for data needs. Build strong client relationships through good understanding of business needs and opportunity areas. Qualifications & Experience: 2.6 - 4 years of operational experience in financial services Industry. Hands on experience in Public/ Private Equity, Capital Markets, performance reporting is a must. Understanding of end to end client reporting ecosystem in the private equity industry is preferred. Strong knowledge of the Wealth management ecosystem is a plus. Proficient in English, both written and verbal. Good organizational skills with the ability to shift seamlessly between multiple projects. Full Time bachelors degree in accounting/finance. Masters degree will be of added advantage. We are an Equal Opportunity Employer We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Interested candidates can share updated resume along with below mentioned details to md.aftab@incedoinc.com. Immediate to 60 days of notice Total experience Current CTC Expected CTC Current location Comfortable with one way cab Regards, Wamiq
Posted 1 week ago
5.0 - 10.0 years
25 - 40 Lacs
Pune, Bengaluru, Delhi / NCR
Hybrid
Calculating investment returns, risk-adjusted performance metrics, and attribution analysis using industry-standard methodologies on daily, monthly, and quarterly basis Implement ILPA's prescribed cash flow tables and transaction type mapping Required Candidate profile 5 years of experience in investment performance analysis understanding of GIPS standards, attribution methodologies, ILPA Experience with composite construction, GIPS compliance, and tools like SQL
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Noida
Work from Office
Responsibilities: * Manage performance & reporting * Lead operations team * Drive attrition reduction * Ensure customer satisfaction (CSAT) * Oversee shrinkage control
Posted 1 week ago
10.0 - 15.0 years
10 - 15 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Lead cross-functional efforts to devise and maintain scalable, automated solutions to prepare, update, and enhance our marketing collateral Engage with portfolio managers, technologists, and strategists to maintain and enhance the suite of analytics consumed by the broader QIS CPM Team. Work closely with the investment team to gain investment insights to be used in our marketing collateral and identify and research custom client solutions. Analysis including data exploration, backtests, carve-outs, performance attribution, competitive analyses, peer group analyses and overall market research. Drive the QIS CPM python repository and review new code and updates prepared by junior members of the team Serve as product expert on Quantitative investment strategies to both internal and external clients, preparing performance reports, performance commentaries, client request for proposals and client due diligence questionnaires Provide guidance, mentorship, and motivation to the junior members of the team on the more technical elements of quant investing, optimizations, model insights, etc Thrive in a fast-paced environment, balancing multiple projects in parallel Basic Qualifications : Quantitative orientation; finance and statistics knowledge; Experience and background with quantitative investment strategies preferable Excellent verbal, presentation and written communication skills Computer programming background or experience (experience with a programming language such as C / C++, Java, Python, R, and/or MATLAB) Strong multi-tasking skills and ability to work in a fast-paced environment Thrives in a team-oriented and collaborative environment Strong interest in the financial markets and good investment sense/commercial instinct Outstanding attention to detail Organized and deadline driven. Disciplined approach to following up, timeliness, and seeing projects through to completion. Strong PowerPoint and Excel skills Creativity and problem-solving skills
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Responsibilities Wealth Service Specialists work as part of the PWM Managed Strategies team to provide exceptional client service, operational support and risk management. They are responsible for the operational management and oversight of the client experience and ensure excellence in operational execution across all elements of product management. How you will fulfill your potential: Leverage your operational background and experience to contribute to a growing business in Asset & Wealth Management Assist Beta+ and GOAS Portfolio Management teams with comprehensive risk management, post-trade checks and revenue tracking Proactively anticipate, determine and recommend solutions to meet client needs and/or resolve issues surrounding client/account related activities in a time sensitive manner Work with Private Wealth Advisor teams to ensure high-net-worth clients have a seamless onboarding process and excellent experience investing in Managed Strategies Communicate trading instructions in a clear and timely fashion Assist with various aspects of client portfolio performance reporting Maintain representative accounts for individual strategies and resolve performance reporting queries Liaise with middle office teams to resolve trade booking and settlement issues Are you a quick-thinking self-starter with a passion for client service, the desire to work closely with teammates, and the ability to manage multiple tasks and to problem solve effectively Our Wealth Service Specialist support all aspects of our business from an operational perspective and work closely with PWM teams to service our clients. We are seeking professionals who can thrive in a fast-paced environment where attention to detail, strong communication and organizational skills, and client service orientation are essential to maintaining and enhancing our business. Basic Qualifications Four-year degree or higher in Management, Finance, Accounting or Economics. In depth understanding of Processes and Procedures for client on-boarding, account maintenance, and account funding. Acquaintance with different financial instruments (Stocks, Options, Fixed Income, Debt) Prior experience in a markets-facing middle office team, wealth management operations or investment process implementation is a plus. Excellent organizational skills. Superior written and verbal communication skills. Ability to maintain a high level of confidentiality Enthusiastic and positive approach to problem-solving and client service. Proven track record with cross training, task-sharing and mutually supportive teamwork. Innovative thought processes and pro-active time management and task completion follow-through.
Posted 1 week ago
3.0 - 5.0 years
7 - 11 Lacs
Gurugram
Work from Office
Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for Financial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting.Financial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 1 week ago
16.0 - 25.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Senior Manager Qualifications: Chartered Accountant/Master of Business Administration Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for Investment ManagementDetail orientationPrioritization of workloadStrong analytical skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant,Master of Business Administration
Posted 1 week ago
10.0 - 14.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Assoc Manager Qualifications: Chartered Accountant Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for Negotiation skillsAbility to establish strong client relationshipDetail orientationNegotiation skillsAbility to establish strong client relationshipDetail orientation Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant
Posted 1 week ago
7.0 - 9.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Position Description: The purpose of this role is to serve as a trusted partner with Business Unit Medical Affairs and Internal Global Medical Affairs Organization (GMAO) teams to lead creation of high-quality data reporting and visualization support that can drive better customer experience and business impact. This role will champion our self-service reporting strategy and would play a key role in helping us automate and create scalable frameworks for our reporting and analytics. We are looking for a hands-on person who can help expand our analytics & reporting capabilities and drive business-critical initiatives. Key Objectives/Deliverables: Know Lilly TA business and our internal business partners. Build and exhibit deep expertise on available data sets and supports data enabled decision making by developing data lakes, insights, reporting & visualization Execute and monitor operations tasks to ensure timely availability of data in a reporting / dashboard structure to the business. Perform thorough data validations to ensure data quality Respond to queries from internal stakeholders Consistently meet operations SLAs Perform incident resolution and root cause analysis to support data and reporting operations Consistent delivery of high quality, timely and insightful reports to enable stakeholders and senior leadership to take key decisions Develop and publish regularly, different execution dashboard as per the business roadmap & requirements Descriptive analytics and visualization to provide data-based insights on planning, execution and outcomes Demonstrate deep understanding of information and material flows, processes, procedures, systems, and methods Demonstrate understanding of internal business partnersu2019 people, processes, and technology Partner and collaborate with other site-level teams to identify synergies and implementation of best practices Technical Skills Expertise in writing and debugging efficient SQL queries. Strong experience in data visualization tools - Power BI or Tableau (Power BI preferred) u2013 Should be able to independently design and develop dashboards as per business requirement. Advanced MS-office skills (MS-Excel and MS-PowerPoint) Coding: SQL mandatory and one of R, Python would be good to have Analytical Skills Experience in business analytics Data cleaning and preparation skill (database querying, descriptive statistics) Problem solving skills and lateral thinking ability and an eye for detail Educational Requirements: Bacheloru2019s or Masteru2019s degree in sciences or quantitative discipline i.e. Finance, Econometrics, Statistics, Engineering or Computer Sciences Additional Preferences: At least 7-9 years of evolving experience in data management, pharma market intelligence, performance reporting/visualization and/or descriptive analytics for leadership, with demonstrated results in understanding, structuring, and making sense of unfamiliar and messy datasets Experience with project management software (e.g., Wrike, JIRA, Adobe Workfront) and proficiency in a variety of PC applications and multifunctional diagramming tools including Microsoft Project, Visio, Lucid Chart etc. Strong work ethic and personal motivation Interpersonal and communication skills with ability to work across time zones. Strong stakeholder management skills Ability to operate effectively in an international matrix environment. Strong team player who is dynamic and result oriented Proven planning and organizational skills Proven ability to manage multiple projects at a time with flexibility to adjust quickly and effectively to frequent change and altered priorities Product Launch experience Demonstrated enthusiasm and the ability to work under pressure to meet deadlines Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lillyu00A0does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly
Posted 1 week ago
8.0 - 12.0 years
3 - 10 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Oversee end-to-end operations of the AI-extracted statements verification process during assigned shift. Manage day-to-day activities and ensure timely and accurate processing by associates. Coordinate across teams including QA, Data Analysts, and client stakeholders to ensure seamless operations. Monitor and track productivity, SLA adherence, and update/manage shift rosters. Mentor team members , handle escalations, and promote a culture of continuous improvement. Maintain operational dashboards and provide performance reports to leadership. Requirements Bachelor's degree in any discipline. 8+ years of experience in KPO/BPO or back-office operations , with 1-2+ years in a team lead or shift management role. Strong leadership, communication , and conflict-resolution skills. Proven ability to manage cross-functional coordination and meet operational SLAs. Experience with performance metrics , dashboards, and reporting tools.
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Job Summary: We’re looking for a skilled Radio Access Network Engineer with 2–5 years of experience: Experience with Radio Optimization process - E///, Huawei, Nokia, Samsung Experience in Radio Optimization 2G;3G;4G;5G Very good Knowledge of at least two of the following vendors: E///, Huawei, Nokia, Samsung, parameters and features Experience in Optimization projects in Operators Atoll and MapInfo experience Network Logical Configuration experience (Including Power, Electrical Tilt, Technologies, Bands, etc.), Experience analyzing Network Performance Data Responsibilities: Network Performance Management data control and anomaly detection and management Network Performance Reporting and Analysis - Top Offenders, Main Key Performance Indicators Enable views/queries and dashboards for reports in Performance Management tool Network Parameter baseline for optimal performance Identify actions, namely HW changes, to improve network performance Reporting and presentation of Network performance assessment Pre/Post and respective recommendations to improve. Database consistency checks – Topology and CM Requirements: Degree in Telecommunications, Electrical Engineering, or similar 2–5 years in Radio Access Network Engineering – E///, Huawei, Nokia, Samsung vendors, all technologies with higher knowledge in 4G, VoLTE and 5G – SA and NSA Strong troubleshooting and documentation skills Preferred: Vendor training certifications (e.g., E///, Huawei, Nokia, Samsung) Experience with other Mobile Operators network in Planning, Optimization, Troubleshooting/RCA and Reporting High level of Soft skills (communication, Problem-Solving) and Hard skills (Technical Proficiency, Analytical, Programming)
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
About The Role : Job Title -Analyst Job Location: Gurugram (Work from office) Time:12:00 PM to 9:30 pm / 2:00 to 11:30 PM (Should be comfortable for both the slots) Key Responsibilities: Develop a good understanding of real estate finance operations, quarterly reporting deliverables, financial systems/applications, and the reporting source data. Possess good knowledge about SPVs and its relevance. Perform SPV level cash tracking and prepare wire memos for intercompany transfers. Reconciliation of Gross Debt and bridging the gaps between Gross to Net Debt. Fund Leverage Limitation Testing to identify the capacity of borrowing. Allocation and coding of project level expenses on Coupa. Prepare quarterly Distribution tracker for US Real Estate investments. Prepare quarterly Disclosure reporting items to BX for the Real Estate business. Prepare quarterly SPV financial statements. Manage system setup, bank account creation and dissolution of SPV entities. Participate in the process documentation efforts and creation of SOPs. Identify process gaps and initiate process improvement projects. Ad-hoc requests. Desired Candidate Profile: Candidate must be a Post Graduate or C.A., with knowledge of finance Good Understanding of Private Equity business and its Revenue Model. Candidates must have 1-4 years of relevant experience in financial reporting, performance reporting. Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) The ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines The profile involves effective communication across Clients facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly A desire to work in an international team environment, often under pressure and with multiple stakeholders
Posted 2 weeks ago
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