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Oliver Wyman
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Process Manager

Process Manager

Oliver Wyman

3 - 6 years

7 - 11 Lacs

Gurugram

Posted:2 days ago| Platform:

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Skills Required

insurance operations management project management team management kpi risk advisory administration internal control sla auditing internal audit process engineering process management operations people management skills claims sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company: Marsh

Description:

Under limited supervision, administers policies and claims to serve as the contact between insurers and the insured .

Manages and prioritizes own workload to meet individual SLA, KPI and Quality targets.

Adheres strictly to the Companys Quality practices and other systems and procedures to ensure the proper protocol is followed.

Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness)

Works with Inplant Team Leaders and Operations Services Team Leaders to identify continuous improvement opportunities within operational processes.

Builds and maintains strong working relationships with internal and external stakeholders and maintains an awareness of the customer s business and insurance needs.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

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Oliver Wyman

Management Consulting

New York

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Process Manager