We are seeking a talented individual to join our UK C&C team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Analyst – Insurance Operations An opportunity to understand end to end lifecycle for UK Insurance Broking. A place to enhance your knowledge on work which is undergoing transition. In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business. We have robust training around understanding insurance concepts and business knowledge. Learn about new system and process. Enhance your skills via various development programs offered in-house. Opportunity to build on your insurance knowledge through CII course All benefits as per the location HR policy will be applicable We will count on you to: Manage own queue of work to ensure timely delivery on all cases as per SLA Understand and process cases as per process guidelines and checklist Deliver on KPI’s as per company standards Escalate delays and queries appropriately after due investigation Responsible for creation of SOPs for new processes, update process manuals Perform quality checks as per process requirement Identify opportunities for process improvements with a view to provide better client services Participate in process update sessions, Process Knowledge Tests, training and coaching sessions Ensure adherence to policies & procedures as per organization’s standards and SOPs Ensure operational risks are highlighted on time and escalates the same to proper authorities for corrective action Adhere to data and information security guidelines What you need to have: Good verbal and written communication skills Attention to detail Ability to learn new processes and systems, ability to adapt to change Ability to prioritize and organize tasks Ability to work independently and as a part of a team Graduate 3-6 years of experience in insurance broking domain What makes you stand out? Analytical ability Good working knowledge of MS Office particularly Word & Excel Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. 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We are seeking a talented individual to join our UK C&C team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Analyst – Insurance Operations An opportunity to understand end to end lifecycle for UK Insurance Broking. A place to enhance your knowledge on work which is undergoing transition. In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business. We have robust training around understanding insurance concepts and business knowledge. Learn about new system and process. Enhance your skills via various development programs offered in-house. Opportunity to build on your insurance knowledge through CII course All benefits as per the location HR policy will be applicable We will count on you to: Manage own queue of work to ensure timely delivery on all cases as per SLA Understand and process cases as per process guidelines and checklist Deliver on KPI’s as per company standards Escalate delays and queries appropriately after due investigation Responsible for creation of SOPs for new processes, update process manuals Perform quality checks as per process requirement Identify opportunities for process improvements with a view to provide better client services Participate in process update sessions, Process Knowledge Tests, training and coaching sessions Ensure adherence to policies & procedures as per organization’s standards and SOPs Ensure operational risks are highlighted on time and escalates the same to proper authorities for corrective action Adhere to data and information security guidelines What you need to have: Good verbal and written communication skills Attention to detail Ability to learn new processes and systems, ability to adapt to change Ability to prioritize and organize tasks Ability to work independently and as a part of a team Graduate 3-6 years of experience in insurance broking domain What makes you stand out? Analytical ability Good working knowledge of MS Office particularly Word & Excel Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. R_297171 Show more Show less

We are seeking a talented individual to join our UK C&C team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Analyst – Insurance Operations An opportunity to understand end to end lifecycle for UK Insurance Broking. A place to enhance your knowledge on work which is undergoing transition. In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business. We have robust training around understanding insurance concepts and business knowledge. Learn about new system and process. Enhance your skills via various development programs offered in-house. Opportunity to build on your insurance knowledge through CII course All benefits as per the location HR policy will be applicable We will count on you to: Manage own queue of work to ensure timely delivery on all cases as per SLA Understand and process cases as per process guidelines and checklist Deliver on KPI’s as per company standards Escalate delays and queries appropriately after due investigation Responsible for creation of SOPs for new processes, update process manuals Perform quality checks as per process requirement Identify opportunities for process improvements with a view to provide better client services Participate in process update sessions, Process Knowledge Tests, training and coaching sessions Ensure adherence to policies & procedures as per organization’s standards and SOPs Ensure operational risks are highlighted on time and escalates the same to proper authorities for corrective action Adhere to data and information security guidelines What you need to have: Good verbal and written communication skills Attention to detail Ability to learn new processes and systems, ability to adapt to change Ability to prioritize and organize tasks Ability to work independently and as a part of a team Graduate 3-6 years of experience in insurance broking domain What makes you stand out? Analytical ability Good working knowledge of MS Office particularly Word & Excel Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. R_297168 Show more Show less

Marsh is seeking candidates for the following position based in Mumbai office: Senior Analyst – Insurance Operations What can you expect? An opportunity to understand services which are integral part of Insurance broking lifecycle A place to enhance your knowledge on work which is recently transitioned or to be transitioned In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business Our team is new but growing at fast pace and most of our colleagues have an average experience of 4 years. We are one big family who takes pride in exceeding end customer expectations with focus on insurance and business knowledge. We have robust training around understanding insurance concepts and business knowledge. All the team members will support you during this journey. What is in it for you? Solid platform to demonstrate your leadership skills Build strong network across our organization Enhance your skills via various development programs offered in-house All benefits as per the location HR policy will be applicable We will count on you to: Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times Maintains performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves What you need to have: Minimum graduation required Having Insurance background will be an added advantage Good communication skills Willingness to learn and adapt to changes Basic knowledge of MS Office Ready to work in 6:30PM -3:30AM Shift What makes you stand out? Communication Analytical ability Planning and Organizing Prioritization with Client Focus Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. R_308128 Show more Show less

We are seeking a talented individual to join our Risk consulting team at Marsh Mc Lennan. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office We will count on you to: Proactively review all claims (new and old) and establish a plan of action to achieve a favourable claims resolution. Obtain and compile requested loss run data. Analyse data to identify trends and actionable insights. Gather claim-specific details, including claim numbers, adjuster information, and claim statuses. Provide up-to-date status reports on claims. Acknowledge and report on excess claims as necessary. Develop PowerPoint presentations for internal and external stakeholders. Conduct research on relevant topics and present findings. Design and generate surveys to gather stakeholder feedback. Prepare executive summary reports for claim reviews. Facilitate the closure of open liability claims in mClaim. Create and maintain a defence attorney reference database, categorized by jurisdiction. Analyse data lakes to generate insights and KPI reports for performance monitoring. What you need to have: 6-8 years of experience in the General Insurance domain across different types of claims, claims lifecycle and claim data. Graduate or master’s in commerce or business administration or any equivalent education programme in Insurance domain. MS Office proficiency (Word, Excel, Outlook, PowerPoint). Strong Excel proficiency. Strong verbal and written communication skills - excellent email writing skills. Must be comfortable with working on new age data management tools What makes you stand out? Strong persistence and follow-up skills. Knowledge and experience of resolving complex claims across a variety of relevant business lines Proficient in data analytics tools, with a strong ability to derive actionable insights from complex datasets. Multilingual capabilities, enabling effective communication and collaboration in diverse environments. Experienced in working with AI models, leveraging advanced technologies to enhance decision-making processes. Proven track record of collaborating with offshore colleagues, fostering teamwork and driving project success across geographical boundaries Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_299811 Show more Show less

We are seeking a talented individual to join our Data Science team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Data Science and Automation We will count on you to: Identify opportunities which add value to the business and make the process more efficient. Invest in understand the core business including products, process, documents, and data points with the objective of identifying efficiency and value addition opportunities. Design and develop end-to-end NLP/LLM solutions for document parsing, information extraction, and summarization from PDFs and scanned text. Develop AI applications to automate manual and repetitive tasks using generative AI and machine learning. Fine-tune open-source LLMs (like LLaMA, Mistral, Falcon, or similar) or build custom pipelines using APIs (OpenAI, Anthropic, Azure OpenAI). Build custom extraction logic using tools like LangChain, Haystack, Hugging Face Transformers, and OCR libraries like Tesseract or Azure Form Recognizer. Create pipelines to convert outputs into formatted Microsoft Word or PDF files using libraries like docx, PDFKit, ReportLab, or LaTeX. Collaborate with data engineers and software developers to integrate AI models into production workflows. Ensure model performance, accuracy, scalability, and cost-efficiency across business use cases. Stay updated with the latest advancements in generative AI, LLMs, and NLP research to identify innovative solutions. Design, develop, and maintain robust data pipelines for extracting, transforming, and loading (ETL) data from diverse sources. As the operational scales up design and implement scalable data storage solutions and integrate them with existing systems. Utilize cloud platforms (AWS, Azure, Google Cloud) for data storage and processing. Conduct code reviews and provide mentorship to junior developers. Stay up-to-date with the latest technology trends and best practices in data engineering and cloud services. Ability to lead initiatives and deliver results by engaging with cross-functional teams and resolving data ambiguity issues. Be responsible for the professional development of your projects and institute a succession plan. What you need to have: Bachelor's degree in Engineering, Analytics, or a related field, MBA, Computer Applications, IT, Business Analytics, or any discipline. Proven experience of 8-12 years in Python development Hands-on experience with frameworks and libraries like Transformers, LangChain, PyTorch/TensorFlow, spaCy, Hugging Face, and Haystack. Strong expertise in document parsing, OCR (Tesseract, AWS Textract, Azure Form Recognizer), and entity extraction. Proficiency in Python and familiarity with cloud-based environments (Azure, AWS, GCP). Experience deploying models as APIs/microservices using FastAPI, Flask, or similar. Familiarity with PDF parsing libraries (PDFMiner, PyMuPDF, Apache PDFBox) and Word generation libraries (python-docx, PDFKit). Solid understanding of prompt engineering and prompt-tuning techniques. Proven experience with data automation and building data pipelines. Proven track record in building and maintaining data pipelines and ETL processes. Strong knowledge of Python libraries such as Pandas, NumPy, and PySpark, Camelot. Familiarity with database management systems (SQL and NoSQL databases). Experience in designing and implementing system architecture. Ability to operate in a multi layered technology architecture and shape the technology maturity of the organization. Solid understanding of software development best practices, including version control (Git), code reviews, and testing frameworks (PyTest, UnitTest). Strong attention to detail and ability to work with complex data sets. Effective communication skills to present findings and insights to both technical and non-technical stakeholders. Specify superior listening, verbal and written communication skills Excellent project management and organization skills Superlative stakeholder management skills – ability to positively influence stakeholders. Synthesis skills- Ability to connect the dots and answer the business question. Excellent problem-solving, structuring and critical-thinking skills. Ability to work independently and collaboratively in a fast-paced environment. What makes you stand out? Master’s degree in Computer Science, Engineering, or related fields. Experience in working with large-scale data sets and real-time data processing. Familiarity with additional programming languages like Java, C++, or R. Strong problem-solving skills and ability to work in a fast-paced environment. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. 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Entity: Marsh Job Title: Specialist, Claims Advocacy As a part of the Claims Advocacy team in Knowledge Services function of Marsh McLennan Global Services (MMGS), the colleague would support our Claims Advocacy stakeholders in the US region. The role will be based in MMGS’ Mumbai office at Hiranandani, Powai. Our Claims Advocates support clients in a unique capacity while remaining focused on carrier/TPA limitations and concerns. If you have been part of a successful Claims team and hope to use your expertise in a complimentary capacity, then apply to our Claims Advocate role to hear more about how your career can blossom with Marsh. What can you expect? An opportunity to work with one of the most dynamic claims teams, providing expert claims advocacy to clients and internal stakeholders A widespread and interesting role that will see you working with carriers/TPA and experts on complex insurance programmes and claim settlements of losses. Partner/Collaborate with Claims Advocacy team on claims cases and ensure all the process and document related support are extended for a hassle-free claim resolution. Facilitate claims process for clients to ensure progress from notification through to closure. Monitor insurer response and engage with insurers and their professional advisers to support smooth review of claims for clients. What is in it for you? Opportunity to be a part of world’s leading insurance broker and risk management company. A competitive salary, employee friendly policies, health care and insurance for you and dependents. A respectful work environment that values healthy work-life balance. Chance to be a part of a dynamic work culture that rewards innovation and collaboration. Future career opportunities across a global organization. We will count on you to: Proactively review all claims (new and old) and establish a plan of action to achieve a favourable claims resolution. Obtain and compile requested loss run data. Analyse data to identify trends and actionable insights. Gather claim-specific details, including claim numbers, adjuster information, and claim statuses. Provide up-to-date status reports on claims. Acknowledge and report on excess claims as necessary. Conduct research on relevant topics and present findings. Prepare executive summary reports for claim reviews. Facilitate the closure of open liability claims in mClaim. Create and maintain a defence attorney reference database, categorized by jurisdiction. Analyse data lakes to generate insights and KPI reports for performance monitoring. What you need to have: 3-5 years of experience in the General Insurance domain across different types of claims, claims lifecycle and claim data Graduate or master’s in commerce or business administration or any equivalent education programme in Insurance domain. MS Office proficiency (Word, Excel, Outlook, PowerPoint). Strong Excel proficiency. Strong verbal and written communication skills - excellent email writing skills. Must be comfortable with working on new age data management tools What makes you stand out? Strong persistence and follow-up skills. Knowledge and experience of resolving complex claims across a variety of relevant business lines Proficient in data analytics tools, with a strong ability to derive actionable insights from complex datasets. MARSH & MCLENNAN: Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. MARSH: Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction, we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit www.marsh.com for more information and follow us on LinkedIn and Twitter @MarshGlobal Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_299830 Show more Show less

Company: (Marsh McLennan Global Services India Pvt Ltd) Description: INTERNAL JOB POSTING Specialist (Marsh Operations) No. of Positions: 1 What can you expect? To ensure seamless accounting of Fiduciary portfolio assigned for either Client / Insurer or Third Party agents (Commission Agents). Accountable for collection and settlement of premiums/Claims from/to client/Insurer and ensuring resolution of queries if any Ensuring highest proficient handling as per Fiduciary perspective and accuracy for the accounts assigned Maintain minimum Productivity standard Liaising with clients and Insurers Debt collection and Outward credit due to the account holder. What is in it for you? All benefits as per the location HR policy will be applicable We will count on you for: To ensure timely delivery based on the agreed standards on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Ensure adherence to policies & procedures as per organization’s standards and laid out SOPs Review of Process manual and seek clarity where required. Knowledge and Skills: Understanding of insurance and/or financial services sectors Education: Graduate (Commerce preferable) Eligibility: 2 years plus of experience in operations in financial services or off shore processing organizations What makes you stand out? Analytical ability Communication Planning and Organizing MS Office skills Precision based approach Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_300469 Show more Show less

Marsh McLennan Global Services is seeking candidates for the following position based in the Mumbai office. Distribution Leader (Grade H) Description: We are seeking a highly skilled and experienced Distribution Leader to join our Centre of Excellence team. As a Distribution Leader, you will play a crucial role in driving the growth and success of our organization globally through the COE. Your expertise and leadership will be instrumental in developing and executing strategies to maximize sales, improve account penetration, and enhance customer satisfaction. What can you expect? Lead and manage a team of account management professionals serving clients across multiple regions, providing guidance, coaching, and support to drive performance and foster a high-performance culture Support in developing and executing client account planning and strategy including account planning packs Drive ongoing account support activities including reviewing claim trends & service performance to enable periodic client discussions Collaborate closely with Sales and Placement organization to facilitate pre-renewal activities and building reports for the same Drive regional discipline on efficient growth, ensuring close management of acquisition cost and smart use of distribution resources Managing the CoE resources either directly or through a matrixed relationship What is in it for you? Discover what's great about working at Marsh and McLennan Companies – from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you’ll receive. We are four businesses with one purpose: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependents Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organization We will count on you to: Build a high performing Distribution organization globally through hiring, monitoring, coaching, developing and mentoring colleagues Improve regional capability to leverage distribution data; includes systemic work to gather, organize and utilize sales data for KPI, ad hoc analysis Support and develop client account plan working closely with regional and global teams Deliver account packs for client meetings covering service performance, claim trends, insights from markets etc. Work closely with Sales and Placement Organization for delivering pre-renewal activities covering benchmarking, claims position and placement approach. Support regional efforts in both continuous improvement efforts for existing traditional channels, and expansion of new alternative channels/partnerships to diversify and sustain growth momentum Analyze sales data and performance metrics to track progress, identify areas for improvement, and implement corrective actions as necessary Ensure compliance with regulatory requirements and company policies in all distribution activities What you need to have: MBA from a premier business school or equivalent degree in Risk Management/Insurance related field 15+ years of experience working in commercial property & casualty insurance with minimum 3 years leading distribution or similar function Proven experience in leading distribution / account management within the financial services industry, preferably in a insurance firm Prior demonstrated success leading and managing teams in a multicultural environment requiring collaboration across multiple geographies and business groups Well-versed in digital carrier strategy and distribution methodologies aimed at client acquisition and retention Strong analytical background with strategic thinking capabilities, influencing skills, attention to detail and ability to effectuate change Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. What makes you stand out? Track record of meeting or exceeding sales targets in the insurance industry Familiarity with regulatory requirements and industry standards related to insurance distribution Proven experience in setting up Sales / Distribution teams for Global Organization Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_310426 Show more Show less

Marsh McLennan Global Services is seeking candidates for the following position based in the Mumbai office Sales Enablement Leader (Grade H) Description: We are seeking a dynamic and results driven Sales Enablement Leader to join our Centre of Excellence team. As the Sales Enablement Leader, you will be responsible for leading and managing a team of professionals, supporting revenue growth and improving sales performance. You will play a critical role in developing and implementing commercial strategies, building strong relationships with regional sales / commercial teams, and ensuring the overall success of our sales efforts across the globe. What can you expect? Build a high performing Sales enablement organization through hiring, mentoring and coaching colleagues Collaborate and work closely with the regional sales & commercial leaders to identify new market opportunities through research and build proposals for the existing/ potential clients Develop and implement effective commercial strategies working closely with Global Commercial organization to drive revenue growth and achieve sales/ retention targets Tracking and analyzing sales performance metrics within the Centre of Excellence, including premium revenue, conversion rates, and customer acquisition costs Managing the CoE resources either directly or through a matrixed relationship What is in it for you? Discover what's great about working at Marsh and McLennan Companies – from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you’ll receive. We are four businesses with one purpose: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependents Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organization We will count on you to: Lead, mentor, and develop a team of sales enablement professionals ensuring performance standards are met Support global / regional sales organization with building proposals, drafting and managing RFP content & templates and generating insights on bid performance Deliver commercial intelligence on markets, competitors, prospects and clients to support global / regional sales strategy Collaborate with commercial organization to identify and pursue new business opportunities, including cross-selling and upselling insurance products to existing customers across regions Develop collaterals for client or prospect briefing, stewardship meetings ensuring customer centric approach Support sales operations with reports and forecasts leveraging CRM system and providing insights and recommendations to senior management. Implement commercial performance improvement initiatives, identifying areas for growth and efficiency Continuously strive to improve delivery of sales enablement organization by embracing process excellence and innovation Foster a positive and collaborative team culture, promoting teamwork and a customer-centric approach What you need to have: MBA from a premier business school or equivalent degree in Risk Management/Insurance related field 15+ years of experience in Sales profile or related roles with minimum 5 years proven experience as Sales Enablement Leader or in a similar capacity Strong track record of improving sales performance and supporting revenue growth Excellent leadership and team management skills, with the ability to motivate and inspire sales enablement team within the Centre of Excellence Stay updated on industry trends, commercial operating models and emerging technologies Exceptional communication and interpersonal skills, with the ability to build strong customer relationships Experience working with global stakeholders and cultures Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. What makes you stand out? Proficiency in Proposal Development, Content Management and Sales Analytics tools used within the financial services industry Proven experience in setting up and scaling commercial enablement capabilities in Global Capability Centers Solid understanding of the insurance broking industry, including market trends, competitor landscape, and regulatory requirements Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_310427 Show more Show less

Marsh McLennan Global Services is seeking candidates for the following position based in the Mumbai office Placement Leader (Grade H) Description: We are seeking a highly skilled and experienced Placement Leader within our Center of Excellence. As a Placement Leader, you will be responsible for leading a global team of professionals who understand client and insurer requirements, provide administrative & technical support to execute the placement working closely with insurers & client advisors. What can you expect? Build a high performing Placement organization through hiring, monitoring, coaching, developing and mentoring colleagues Drive placement/technical support activities around preparing marketing submission, capturing placement data, quote review and comparison and binding insurance agreement Leverage market knowledge and expertise to understand insurance products and solutions which can be leveraged basis the client requirements Develop placement related procedures and establish protocols for successful implementation across all lines of business through delegation, escalation or direct involvement Interface closely with client-facing brokers, carriers, and clients to gather and analyze client information, assess risk exposures, and support in executing the insurance placement Develop strong working relationship with carriers, brokers and other intermediaries to deliver optimal outcome for our clients Standardize the placement process working closely with the regional and global placement teams Managing the CoE resources either directly or through a matrixed relationship What is in it for you? Discover what's great about working at Marsh and McLennan Companies – from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you’ll receive. We are four businesses with one purpose: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependents Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organization We will count on you to: Attracting, coaching and developing talent within the Placement value stream such that the objectives of the team are executed and aligned with the region’s values Implement short and long-term staffing strategies that aligns with the business objectives and target operating model Provide dedicated support to the regional placement team by assisting with various placement activities, including capturing placement data, benchmarking and preparing submission for carriers Support client advisors and global placement organization to obtain and review quotes from different carriers as per the global placement strategy Help with administrative activities for binding of insurance contract post finalization of quote by clients Support in creating analytical models to be leveraged for placement process by the Business Stay updated on market trends, product offerings, and emerging risks to provide valuable insights to the onshore team and clients Ensure compliance with regulatory requirements, industry standards, and internal policies. Stay updated on changes in regulations and communicate relevant updates to the onshore team Conduct quality checks on placement activities to ensure accuracy, completeness, and adherence to internal policies and procedures. Identify areas for improvement and recommend process enhancements to optimize efficiency and effectiveness What you need to have: MBA from a premier business school or equivalent degree in Risk Management/Insurance related field 15+ years of experience in insurance placement, underwriting, or related roles with minimum 3 years leading a placement team Leadership experience, with the ability to inspire and motivate a team Strong business acumen, stakeholder management, relationship building, executive presence, communication, influencing, and negotiation skills Experience working with global stakeholders and cultures What makes you stand out? Professional certifications (e.g., CPCU, ARM) Knowledge of regulatory requirements and compliance standards Experience in setting up placement teams in global capability centers or broking business Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_310431 Show more Show less

Regional Digital Experience Manager – Pacific We are seeking a talented individual to join our Pacific team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. As the Senior Leader for Regional Digital Experience – Pacific, you will: Lead the execution of large/complex digital products, engaging with Client Service Teams to both ensure that the implementation of digital solutions is fit for purpose and to gather requirements for future digital offerings. Communicate with stakeholders and engage with the delivery/ build teams to ensure that the digital products delivered meet the requirements. Deliver training implementation activities including system demos, system testing and user acceptance testing. Manage, monitor and drive adoption for key digital solutions. Attendance at client and prospect meetings where required to present the Digital offering and future plans. We will count on you to: Deliver value to colleagues and clients while growing the business leveraging digital solutions to unlock innovation and drive productivity, connectivity, and client engagement. Understand the importance of engaging stakeholders at all levels, building relationships, listening to concerns, and tailoring messaging to resonate with different audiences, ensuring their buy-in and commitment to the change process. Identify new revenue opportunities, revenue streams and client engagement from the adoption and deployment of digital technologies Conducts feasibility studies and impact assessments regarding implementation of digital solutions. Identifies and resolves gaps between new and existing business processes and applications Set out change management strategies that encompass communication plans, stakeholder engagement, training, and risk assessment. Oversee implementation activities including system demos, system testing and user acceptance testing. Be the key driver providing insights & prioritizing our clients needs regionally, working in close collaboration with local stakeholders Be a digital evangelist, championing the use of digital technology and practices to engender a digital culture mindset from the top down Curate and manage digital content that is compelling, aligned with the group strategy with the necessary customization to cater for local needs. What you need to have: 15 – 20 years of relevant work experience Experience in managing clients, business issues, insurance programmes and service plans Keep abreast of changing market conditions and informs client executives, insurers, brokers and/or clients of major developments affecting digital servicing models Understand Digital solutions in the marketplace and their application Supervise, coach and mentor digital and wider business and operations team members What makes you stand out: Well-developed general management skills, with experience in a globally matrixed, multi-geography, and multi-cultural service delivery environment. Executive presence, demonstrating composure and confidence in all situations. Resilience in handling internal pressures and conflicts while managing multiple stakeholders. Strong verbal and written communication skills, with the ability to collaborate effectively with diverse teams. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_228520 Show more Show less

Regional Digital Experience Manager – Pacific We are seeking a talented individual to join our Pacific team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. As the Senior Leader for Regional Digital Experience – Pacific, you will: Lead the execution of large/complex digital products, engaging with Client Service Teams to both ensure that the implementation of digital solutions is fit for purpose and to gather requirements for future digital offerings. Communicate with stakeholders and engage with the delivery/ build teams to ensure that the digital products delivered meet the requirements. Deliver training implementation activities including system demos, system testing and user acceptance testing. Manage, monitor and drive adoption for key digital solutions. Attendance at client and prospect meetings where required to present the Digital offering and future plans. We will count on you to: Deliver value to colleagues and clients while growing the business leveraging digital solutions to unlock innovation and drive productivity, connectivity, and client engagement. Understand the importance of engaging stakeholders at all levels, building relationships, listening to concerns, and tailoring messaging to resonate with different audiences, ensuring their buy-in and commitment to the change process. Identify new revenue opportunities, revenue streams and client engagement from the adoption and deployment of digital technologies Conducts feasibility studies and impact assessments regarding implementation of digital solutions. Identifies and resolves gaps between new and existing business processes and applications Set out change management strategies that encompass communication plans, stakeholder engagement, training, and risk assessment. Oversee implementation activities including system demos, system testing and user acceptance testing. Be the key driver providing insights & prioritizing our clients needs regionally, working in close collaboration with local stakeholders Be a digital evangelist, championing the use of digital technology and practices to engender a digital culture mindset from the top down Curate and manage digital content that is compelling, aligned with the group strategy with the necessary customization to cater for local needs. What you need to have: 15 – 20 years of relevant work experience Experience in managing clients, business issues, insurance programmes and service plans Keep abreast of changing market conditions and informs client executives, insurers, brokers and/or clients of major developments affecting digital servicing models Understand Digital solutions in the marketplace and their application Supervise, coach and mentor digital and wider business and operations team members What makes you stand out: Well-developed general management skills, with experience in a globally matrixed, multi-geography, and multi-cultural service delivery environment. Executive presence, demonstrating composure and confidence in all situations. Resilience in handling internal pressures and conflicts while managing multiple stakeholders. Strong verbal and written communication skills, with the ability to collaborate effectively with diverse teams. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_228520 Show more Show less

Regional Digital Experience Manager – Pacific We are seeking a talented individual to join our Pacific team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. As the Senior Leader for Regional Digital Experience – Pacific, you will: Lead the execution of large/complex digital products, engaging with Client Service Teams to both ensure that the implementation of digital solutions is fit for purpose and to gather requirements for future digital offerings. Communicate with stakeholders and engage with the delivery/ build teams to ensure that the digital products delivered meet the requirements. Deliver training implementation activities including system demos, system testing and user acceptance testing. Manage, monitor and drive adoption for key digital solutions. Attendance at client and prospect meetings where required to present the Digital offering and future plans. We will count on you to: Deliver value to colleagues and clients while growing the business leveraging digital solutions to unlock innovation and drive productivity, connectivity, and client engagement. Understand the importance of engaging stakeholders at all levels, building relationships, listening to concerns, and tailoring messaging to resonate with different audiences, ensuring their buy-in and commitment to the change process. Identify new revenue opportunities, revenue streams and client engagement from the adoption and deployment of digital technologies Conducts feasibility studies and impact assessments regarding implementation of digital solutions. Identifies and resolves gaps between new and existing business processes and applications Set out change management strategies that encompass communication plans, stakeholder engagement, training, and risk assessment. Oversee implementation activities including system demos, system testing and user acceptance testing. Be the key driver providing insights & prioritizing our clients needs regionally, working in close collaboration with local stakeholders Be a digital evangelist, championing the use of digital technology and practices to engender a digital culture mindset from the top down Curate and manage digital content that is compelling, aligned with the group strategy with the necessary customization to cater for local needs. What you need to have: 15 – 20 years of relevant work experience Experience in managing clients, business issues, insurance programmes and service plans Keep abreast of changing market conditions and informs client executives, insurers, brokers and/or clients of major developments affecting digital servicing models Understand Digital solutions in the marketplace and their application Supervise, coach and mentor digital and wider business and operations team members What makes you stand out: Well-developed general management skills, with experience in a globally matrixed, multi-geography, and multi-cultural service delivery environment. Executive presence, demonstrating composure and confidence in all situations. Resilience in handling internal pressures and conflicts while managing multiple stakeholders. Strong verbal and written communication skills, with the ability to collaborate effectively with diverse teams. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_228520 Show more Show less

Regional Digital Experience Manager – Pacific We are seeking a talented individual to join our Pacific team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. As the Senior Leader for Regional Digital Experience – Pacific, you will: Lead the execution of large/complex digital products, engaging with Client Service Teams to both ensure that the implementation of digital solutions is fit for purpose and to gather requirements for future digital offerings. Communicate with stakeholders and engage with the delivery/ build teams to ensure that the digital products delivered meet the requirements. Deliver training implementation activities including system demos, system testing and user acceptance testing. Manage, monitor and drive adoption for key digital solutions. Attendance at client and prospect meetings where required to present the Digital offering and future plans. We will count on you to: Deliver value to colleagues and clients while growing the business leveraging digital solutions to unlock innovation and drive productivity, connectivity, and client engagement. Understand the importance of engaging stakeholders at all levels, building relationships, listening to concerns, and tailoring messaging to resonate with different audiences, ensuring their buy-in and commitment to the change process. Identify new revenue opportunities, revenue streams and client engagement from the adoption and deployment of digital technologies Conducts feasibility studies and impact assessments regarding implementation of digital solutions. Identifies and resolves gaps between new and existing business processes and applications Set out change management strategies that encompass communication plans, stakeholder engagement, training, and risk assessment. Oversee implementation activities including system demos, system testing and user acceptance testing. Be the key driver providing insights & prioritizing our clients needs regionally, working in close collaboration with local stakeholders Be a digital evangelist, championing the use of digital technology and practices to engender a digital culture mindset from the top down Curate and manage digital content that is compelling, aligned with the group strategy with the necessary customization to cater for local needs. What you need to have: 15 – 20 years of relevant work experience Experience in managing clients, business issues, insurance programmes and service plans Keep abreast of changing market conditions and informs client executives, insurers, brokers and/or clients of major developments affecting digital servicing models Understand Digital solutions in the marketplace and their application Supervise, coach and mentor digital and wider business and operations team members What makes you stand out: Well-developed general management skills, with experience in a globally matrixed, multi-geography, and multi-cultural service delivery environment. Executive presence, demonstrating composure and confidence in all situations. Resilience in handling internal pressures and conflicts while managing multiple stakeholders. Strong verbal and written communication skills, with the ability to collaborate effectively with diverse teams. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. 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We are seeking a talented individual to join our Marsh Data Services team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Specialist - Metrics, Analytics and Reporting We will count on you to: Manage access and incident ServiceNow tickets end to end and provide status updates / raise potential blockers during daily stand up Perform initial investigation of ServiceNow incident tickets (i.e. Level 1 support) under the guidance of senior colleagues and direct tickets as appropriate to the Reporting Operations team for Level 2 support Direct ServiceNow tickets to appropriate MDS colleague for Level 3 support as necessary, under the guidance of senior colleague Adhere to established ServiceNow procedures with support from senior team members to ensure that SLAs are achieved and the needs of both internal and external customers are consistently met and exceeded Complete necessary steps to resolve reporting incidents under guidance of senior colleague Asks for help as needed and demonstrates willingness to learn new skills to achieve resolution of outstanding issues What You Need to Have: Technical Skills 2 - 3 years working as a reporting analyst (or supporting role) in an agile environment with globally distributed teams. Knowledge of data visualization tools (preferably Qlik Sense) in order to manage online reports. Knowledge of Service Desk ticket management (preferably ServiceNow) Ability to problem solve reporting issues as they arise. Knowledge of agile methodologies, in particular Kanban. Good understanding of MS Office Suite: Word, Excel, Visio, PowerPoint and Outlook Interpersonal skills – every bit as important as the technical side Collaborating and working well with others; you will be working closely with your colleagues in the Reporting Services team as well as the other teams within MI (Business Analysis, Data Quality and Data Prep, Development team, Regional Reporting Teams and the Data Operations team) and outside of MI (Data Strategy, Qlik Admin team). Excellent communication skills including the ability to explain technical issues to a business audience and vice-versa. Providing regular updates and being transparent with our stakeholders is key in addition to documentation of our reporting processes. A continuous learner with the ability to problem solve quickly as reporting issues arise; being proactive and taking end to end ownership of reporting issues. Effective time management skills and the ability to prioritize deliverables. Influencing and negotiation skills in a virtual / remote environment. You will be based in India and will be working closely with the Reporting Services team members based in Ireland, UK and In. What makes you stand out: Experience with using a Kanban board, in particular Azure DevOps Experience with using ServiceNow for service ticket management Understanding of the insurance and / or insurance broking domain Understanding of the Data Quality domain Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_298494 Show more Show less

We are seeking a talented individual to join our Metrics, Analytics & Reporting team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Metrics, Analytics & Reporting ( Scrum Master) We will count on you to: Promoting Agile principles and practices across teams, ensure Agile / Scrum concepts and principles are adhered to, and where necessary coach the teams in implementing and practicing Agile principles. Acting as a bridge between development teams and stakeholders. Foster a culture of trust, collaboration, and accountability. Organize, and facilitate Scrum ceremonies for Scrum teams. Track Scrum metrics including team velocity and sprint / release progress and communicate this internally and externally, improving transparency Help and coach the product owner to establish and enforce sprint priorities and release delivery deadlines. Ensure business objectives are understood and achieved by as per sprint commitments. Identifying and removing obstacles to team progress. Prevent distractions that interfere with the ability of the team to deliver the sprint goals, through mediation, arbitration, mitigation and addressing impediments with the team members and the organizational hierarchy. Enabling self-organizing, cross-functional teams. Ensure DOR is met for all prioritized requirements. Encourage DOD and the importance of Driving a collaborative and supportive team culture through team building and engagement practices. Drive continuous improvement through team retrospectives and facilitating process enhancements. Identify and resolve conflicts, promote constructive dialogue, and encourage innovation. Work closely with other Scrum Masters to align cross-team dependencies and best practices. What you need to have: 6+ years of experience as a Scrum Master in a distributed Agile team with CSM or equivalent certification. Solid understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.). Proficiency in Jira/Confluence and Azure Dev Ops and familiarity with different Agile practices such as Kanban/Lean. Proven track record of being a servant/leader in a Scrum team, driving teams and removing blockers, and improving processes through retrospectives. Strong facilitation, conflict resolution, and mentoring skills. Ability to assist technical team members and senior non-technical product owners in making appropriate decisions (Stakeholder Management). Comfortable with responsibility for delivering results and resilient enough to handle pressure in balancing time, quality, and scope. Proven ability to coach and mentor others, positive approach to complex problems, and a can-do attitude. Assertive and fact-based communicator, able to explain technical issues to a business audience and vice versa. Experience as a self-starter in a rapidly evolving and ambiguous environment, continuously learning and problem-solving quickly. Ability to identify and articulate risks and constructively challenge assumptions. Strong team player with Influencing and negotiation skills in a virtual/remote environment, working with customers/ developers across the globe. Excellent communication and interpersonal skills. Experience working with distributed or hybrid teams. What makes you stand out? Understanding of the Data Quality domain and experience in delivering KPI dashboards Track record of successful Agile transformations or scaling initiatives Strong analytical mindset with a data-driven approach to problem-solving. Exposure to solutions such as SQL, QlikView, Qlik Sense, Informatica DQ , Power BI Strong insurance and / or insurance broking business domain knowledge SAFE 6 Certification would be a big Plus. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_308504 Show more Show less

We are seeking a talented individual to join our Marsh Data Services team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Specialist - Metrics, Analytics and Reporting We will count on you to: Manage access and incident ServiceNow tickets end to end and provide status updates / raise potential blockers during daily stand up Perform initial investigation of ServiceNow incident tickets (i.e. Level 1 support) under the guidance of senior colleagues and direct tickets as appropriate to the Reporting Operations team for Level 2 support Direct ServiceNow tickets to appropriate MDS colleague for Level 3 support as necessary, under the guidance of senior colleague Adhere to established ServiceNow procedures with support from senior team members to ensure that SLAs are achieved and the needs of both internal and external customers are consistently met and exceeded Complete necessary steps to resolve reporting incidents under guidance of senior colleague Asks for help as needed and demonstrates willingness to learn new skills to achieve resolution of outstanding issues What You Need to Have: Technical Skills 2 - 3 years working as a reporting analyst (or supporting role) in an agile environment with globally distributed teams. Knowledge of data visualization tools (preferably Qlik Sense) in order to manage online reports. Knowledge of Service Desk ticket management (preferably ServiceNow) Ability to problem solve reporting issues as they arise. Knowledge of agile methodologies, in particular Kanban. Good understanding of MS Office Suite: Word, Excel, Visio, PowerPoint and Outlook Interpersonal skills – every bit as important as the technical side Collaborating and working well with others; you will be working closely with your colleagues in the Reporting Services team as well as the other teams within MI (Business Analysis, Data Quality and Data Prep, Development team, Regional Reporting Teams and the Data Operations team) and outside of MI (Data Strategy, Qlik Admin team). Excellent communication skills including the ability to explain technical issues to a business audience and vice-versa. Providing regular updates and being transparent with our stakeholders is key in addition to documentation of our reporting processes. A continuous learner with the ability to problem solve quickly as reporting issues arise; being proactive and taking end to end ownership of reporting issues. Effective time management skills and the ability to prioritize deliverables. Influencing and negotiation skills in a virtual / remote environment. You will be based in India and will be working closely with the Reporting Services team members based in Ireland, UK and In. What makes you stand out: Experience with using a Kanban board, in particular Azure DevOps Experience with using ServiceNow for service ticket management Understanding of the insurance and / or insurance broking domain Understanding of the Data Quality domain Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_298494 Show more Show less

We are seeking a talented individual to join our team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Mumbai, Bengaluru, Hyderabad, Noida . This is a hybrid role that has a requirement of working at least three days a week in the office. Assistant Vice president – Product Management Department: Application Configuration Specialist We are looking for a dynamic and highly skilled AVP – Product Management to join our growing team. This is an individual contributor role with leadership responsibilities, ideal for someone with a strong understanding of group insurance plan designs and the technical acumen to translate complex configurations into scalable digital solutions. The ideal candidate will bring deep domain expertise, excellent problem-solving abilities, and a passion for driving product excellence. We will count on you to: Build deep expertise across GMC/GHI, GPA, GTL, OPD, CI insurance and non-insurance benefit structures, from simple to modular and wallet-based designs. Collaborate with internal business stakeholders to understand evolving plan requirements and solution needs. Engage with clients to interpret insurance plan configurations and translate them into detailed technical storyboards. Design and document plan specifications for implementation by the Application Configuration team. Lead a team of Application Configuration Specialists, including work allocation, performance oversight, and daily rostering. Deliver impactful product demonstrations to internal and external stakeholders. Work closely with the technology and platform teams to ensure accurate and efficient implementation of plans. Define and implement QA/testing processes to ensure configuration quality and system accuracy. Serve as a mentor and knowledge resource for configuration best practices and product evolution. What you need to have: 8–10+ years of relevant experience in insurance product configuration, solution design, or product management roles. Mange Health Insurance (B2B) product life cycle experience Prior experience with complex group insurance is mandatory in relevant industry Bachelor’s degree in computer science, Engineering, or a related technical field Technical & Domain Skills: PMP or PMI-ACP certification preferred. SAFe Product Owner/Manager certification is a strong advantage. Strong hands-on experience in Excel, SQL, and VBA/Macro scripting. Working knowledge of Python scripting. Good understanding of technologies such as SSO, API integrations, and SFTP-based data exchange. Familiarity with health insurance platforms in a B2B enterprise context is essential. What makes you stand out? Excellent communication and stakeholder management skills. Ability to work independently and drive outcomes with minimal supervision. Strong analytical and documentation skills. Demonstrated ability to manage cross-functional collaboration in a matrixed environment Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Show more Show less

We are seeking a talented individual to join our team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Mumbai, Pune and Hyderabad . This is a hybrid role that has a requirement of working at least three days a week in the office. Quality Assurance Lead – Automation (Employee Health & Benefits Domain) We are looking for a highly skilled Quality Assurance Lead with a strong background in automation testing and deep domain expertise in Employee Health and Benefits. This role will be instrumental in driving the quality strategy and ensuring the reliability of our platforms. The ideal candidate will lead a team of QA engineers, design robust test automation frameworks, and work closely with cross-functional teams to deliver high-quality products. We will count on you to: -Lead the QA strategy and manage test planning, execution, and reporting across projects. - Develop and maintain automated test scripts for functional, regression, and performance testing. - Collaborate with product managers, developers, and business analysts to ensure clear understanding of requirements. - Implement best practices for automation frameworks, test processes, and tools. - Perform risk analysis and prioritize testing based on impact and criticality. - Mentor QA team members and foster a culture of continuous improvement and quality. - Ensure compliance with healthcare regulations and benefit-related standards. What you need to have: - Bachelor’s degree in Computer Science, Information Technology, or a related technical field. - Master’s degree or specialized training in software testing or QA methodologies is a plus. Certifications: - ISTQB Advanced Level Test Manager or equivalent. - Certified in test automation tools (e.g., Selenium, Cypress). - Certifications in healthcare IT (e.g., CPHIMS) or Employee Benefits are a strong advantage. Minimum 5 years of QA experience with at least 2 years in a leadership role. - Proven experience with automation frameworks and tools. - Mandatory domain experience in Employee Health and Benefits, with strong knowledge of related regulatory requirements. What makes you stand out? Excellent communication and stakeholder management skills. Ability to work independently and drive outcomes with minimal supervision. Strong analytical and documentation skills. Demonstrated ability to manage cross-functional collaboration in a matrixed environment Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Show more Show less