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0.0 - 4.0 years

5 - 15 Lacs

Hyderabad

Work from Office

Job Summary: We are looking for a proactive and technically skilled Desktop Support Engineer to join our IT support team. This is an entry-level position ideal for freshers who are passionate about IT support and eager to grow in a dynamic, 24x5 working environment. You will be responsible for providing first-level support to end users, resolving hardware and software issues, and ensuring seamless IT operations. Key Responsibilities: • Provide L1 support for desktops, laptops, mobile devices, printers, and other IT equipment. • Install, configure, and troubleshoot Windows operating systems and standard applications. • Handle basic network configurations including DHCP, DNS, and VPN. • Support and troubleshoot issues related to Active Directory, File Servers, and RDP. • Monitor and respond to support emails and service tickets daily. • Manage and track IT support tickets using the ticketing system. • Escalate unresolved issues to higher-level support teams as needed. • Maintain accurate documentation of issues, solutions, and processes. • Provide remote and on-site support to end users. • Participate in shift rotations to support a 24x5 operational model.

Posted 19 hours ago

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4.0 - 9.0 years

2 - 5 Lacs

Pune

Work from Office

Your Role Proficient in providing Tier 1 and Tier 2 remote desktop support for Windows and macOS environments. Skilled in troubleshooting hardware, software, network connectivity, and peripheral issues via remote tools (e.g., TeamViewer, AnyDesk, RDP) Hands-on experience with Microsoft 365 admin center for user provisioning, license management, and service configuration. Experienced in managing on-premises and Exchange Online environments Your Profile 4 to 12 years of work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. Need multi-tasking & resolves complex incidents and requests related to One drive, google drive, SSO, O365, Printers & end user issues. Assist end users with their endpoint devices. Troubleshoot corporate applications (MS Office Suite, Enterprise supported browsers, Java Plug-ins) Serves as a point of escalation for major incidents that are unresolved at the helpdesk level. What will you love working at Capgemini Capgemini invests heavily in upskilling. Youll have access to certifications, internal training platforms (like Next), and opportunities to grow into roles like O365 Admin, Cloud Support, or Cybersecurity. Youll work with modern tools and enterprise-grade systems, including Microsoft 365, Azure AD, and Exchange Online, keeping your skills current and competitive. Strong Team Culture & Support System. Work-Life Balance & Hybrid Opportunities.

Posted 20 hours ago

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4.0 - 9.0 years

4 - 9 Lacs

Bengaluru

Work from Office

Immediate to 30 days Joiners Only Location -Bangalore US Time shift Mandatory: International Voice Support experience 3 4 years experience In customer service or a help desk environment; interest in IT field a plus. Handle Tier 1 help desk escalations through the companys internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows administration such as password resets and file and folder administration. Basic internet connection troubleshooting. Escalates more complex technical problems to Technical Support Specialist II or other IT specialists as appropriate. Follow up on outstanding requests and ensure timely resolution. Fully document all troubleshooting steps and create knowledgebase articles of resolutions. Adhere to established IT policies, procedures and standards and ensure their conformance with information systems goals and procedures. Follow the established standards for documenting tickets, configurations, and standard operating procedures Responsible for compliance policy adherence, including password management, documentation, maintenance, provisioning access, and data protection procedures. Help minimize downtime impact on users through accurate communication and efficient problem resolution for unscheduled downtimes. Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and client applications. Interact with IT management frequently through timely reporting of operational activities, and with all team members on support issues and needs assessments.

Posted 22 hours ago

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0.0 - 3.0 years

0 - 0 Lacs

sonipat, haryana

On-site

As a Hardware Networking professional at our organization located in Barhi, Sonipat, you will be responsible for promptly escalating hardware and systemic breakdowns to ensure minimal downtime as per the escalation process. Your role will involve handling hardware/software issues related to desktops, printers, scanners, and network devices. Additionally, you will be tasked with addressing calls related to servers, systems, printers, scanners, networks, viruses, and backups. This is a permanent position suitable for individuals with 0 to 2 years of experience. The salary range for this role is between 13,000 PM to 18,000 PM. If you are passionate about troubleshooting hardware and networking issues, providing timely solutions, and ensuring the smooth functioning of IT infrastructure, this role is ideal for you. Join our team and contribute to the efficiency and effectiveness of our organization's technology resources.,

Posted 1 day ago

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2.0 - 6.0 years

0 - 0 Lacs

bihar

On-site

You will be joining Chemist Box Private Limited as an IT Executive, a well-known multi-outlet retail pharmacy chain in Bihar with 14-15 physical stores. As the IT Executive, your primary objective will be to maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. You will also be responsible for handling business-critical IT tasks, system improvements, and enabling faster and smarter business processes to enhance employee productivity. Additionally, you will research and evaluate emerging technologies, hardware, and software while serving as the subject-matter expert supporting Mac OS X, Windows, and commonly used software and applications like Microsoft, Adobe, and Google Workspace. Your responsibilities will include installing, configuring, and supporting workstation software, hardware, printers, and phones. You will analyze staff needs, identify vulnerabilities, and enhance efficiency and accuracy. Executing systems and network design, documentation, implementation, testing, and administration to ensure seamless business operations will be crucial. You will implement applications and software upgrades, troubleshoot performance issues, and provide training to employees on software and hardware usage while offering technical support when required. To qualify for this role, you should have a minimum of two years of IT experience and possess deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools. Excellent interpersonal skills and the ability to maintain the confidentiality of company information are essential requirements. In return for your skills and expertise, Chemist Box Private Limited offers a competitive salary ranging from 15k to 20k.,

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1.0 - 2.0 years

3 - 3 Lacs

Pune

Work from Office

1.To manage and maintain the hardware, networking equipment, software licenses, IP telephony, surveillance systems (CCTV),and asset inventory updates. Install, configure, and maintain hardware devices (PCs, laptops, printers, scanners). Required Candidate profile 2.Monitor and troubleshoot network issues (LAN/WAN, routers, switches). 3.Maintain updated IT inventory (hardware, software, IP phones, CCTV, others). 4.Provide level 1 and 2 technical support.

Posted 2 days ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an IT Hardware and Networking Engineer at our Bangalore location, you will be responsible for providing services related to desktops, laptops, printers, data center servers, enterprise solutions, CCTV, fire alarms, security alarms, and networking. You will need to have the ability to join immediately and be open to traveling abroad for short or long-term assignments as needed. This is a full-time position that requires in-person work at our location.,

Posted 3 days ago

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2.0 - 6.0 years

0 Lacs

vidisha, madhya pradesh

On-site

As a valuable member of our team, you will be responsible for installing, configuring, and maintaining various hardware including PCs, laptops, printers, projectors, and interactive boards. Additionally, you will be in charge of the installation, configuration, and upkeep of CCTV systems. Your duties will also include monitoring live CCTV footage and reviewing recorded videos to ensure the safety and security of the premises. This is a full-time position that requires your presence in person at the work location. If you are someone who is skilled in hardware installation and configuration, experienced in working with CCTV systems, and capable of efficiently monitoring and reviewing footage, we would love to have you on board. Your attention to detail, technical expertise, and dedication to maintaining a secure environment will be highly valued in this role.,

Posted 4 days ago

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5.0 - 8.0 years

5 - 8 Lacs

Greater Noida

Remote

• Windows Desktop 7,8,10, and 11 Understanding of Internet Services, DNS, DHCP, Office Suite, Adobe, VPN, Printers • Ticketing system and processes • Familiar with Virtualization Technologies (e.g. VMware ESX and/or Hyper-V )

Posted 4 days ago

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3.0 - 5.0 years

3 - 5 Lacs

Surat

Work from Office

We are looking for a professional receptionist responsible for greeting clients and visitors, directing them to various parts of the office, answering phones, taking messages, and managing mail. The ideal candidate will have a professional attitude, strong organizational skills, and the ability to multitask effectively. Requirements Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g. printers). Professional attitude and appearance. Proficiency in the English language. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Strong multitasking and time-management skills. Customer service attitude.

Posted 4 days ago

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2.0 - 5.0 years

1 - 3 Lacs

Vadodara

Work from Office

Greetings !! We are looking for Service Engineers for Baroda . Role: Service Engineer Experience Required: 4 to 6 years in MFP servicing, preferably with RICOH & FUJIFILM devices Location: Baroda Budget: 3.0 4.5 LPA (based on experience) Job Description: Onsite support for installation, configuration, key operator training, and troubleshooting of MFPs Setup and installation of new Multifunction Printers Routine service and maintenance of MFPs Diagnosis and repair of faults in MFPs Regular maintenance checks of all print equipment In-depth knowledge of both hardware and software aspects of printers Ensure timely and cost-effective maintenance, with a strong focus on customer satisfaction Accurately troubleshoot technical issues and maintain optimal machine performance Respond to customer issues promptly and professionally Maximize machine uptime through effective repair and customer training Must possess strong troubleshooting, mechanical/electrical aptitude, and communication skills Willingness to travel as required Timely reporting on call closures, parts usage, and customer meter readings Ability to understand and communicate technical information both verbally and in writing Please share your updated resume to rosy.j@accelits.com

Posted 4 days ago

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3.0 - 8.0 years

4 - 7 Lacs

Chandigarh

Work from Office

Job_Description":" Company Profile: Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. About Role: Are you ready to take your career to the next level in the world of financial servicesJoin us as a Payment Operations, Senior Analyst where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be a part of the team that values innovation, client satisfaction and professional growth. Senior Analyst As a Senior Analyst within Payment Operations, you will manage and be responsible for handling banking operations tasks. Lead and oversee complex financial financial transactions, ensure operational accuracy and drive continuous process improvements. The ideal candidate will have a strong understanding of banking processes, risk controls and regulatory frameworks and will serve as a SME within the operations team. Duties Include: BANKING OPERATIONS: -- Transaction monitoring Monitoring job notifications and bank acknowledgements for both Inbound and Origination NACHA and ICL files including returns. Reviewing Inbound Wires and outbound wires and handle exceptions. Managing remote deposit checks sent by Clients and refund checks received from Creditors, Courier vendors and Service providers. Conduct testing in identifying bank processing behaviour and CFT system ledgers for all FBO accounts. Handling ACH and ICL processing exceptions i.e., Affidavits, Late returns, etc. Build checklist for possible transaction exceptions and handle them on timely manner. Generate reports in Looker platform to monitor volume trends. -- Support activities Coordinate with New/ Existing bank partners for opening new bank accounts. Coordinate with Bank partners for company name and company id whitelisting for new Subscribers. Handle POA (proof of authorization) requests from the bank partners through JSD (Jira) ticketing tool. Co-ordinate with different teams to deliver solutions for bank-ops processing issues. Support banks on their annual audits. -- Cost optimization Handling fund optimization rules to active optimal interest income. Onboarding new bank partners and conduct price negotiations. Manage volume distribution between the bank partners to achieve optimal processing cost. RECONCILIATION SUPPORT: Reviewing of Previous day BAI files and monitoring Recon jobs. Monitor daily balance reconciliation and identify discrepancies. Coordinate with internal teams to resolve the discrepancies within SLA. Review transaction reconciliation and get the discrepancies resolve within SLA. Support Finance team in building accounting entries by providing Liability and asset reports. Support auditors by providing requested information related to transactions processed in system. Other Activities: Monitor and respond to requests via department email inboxes. Assist with daily reconciliation of platforms. Coordinate closely with other departments to support business needs. Support and guide other team members and act as an escalation point for operational issues. Audit Jira tickets to make sure we are performing corrective actions maintaining SLA and reviewing with the manager to find out gaps if any. Help in creating the SOP documents for all our processes. Coordinate with different teams to deliver solutions for payment processing issues. Participate in acceptance testing in both QA and production environments to verify enhancements and bug fixes related to payment operations features. Other duties as assigned. Requirements Education and Experience Requirements: A Bachelordegree in any discipline. Minimum 3 years of experience in payment processing. Good understanding of Banking and Payments industry. Hands-on experience with CBS platforms. Ability to understand end to end process flow, consider downstream impacts when decision making. Ability to coordinate and organize work while meeting and handling multiple deadline processes. Demonstrated ability to multi-task and balance numerous activities simultaneously. Knowledge of Microsoft Office. Strong communication skills both written and verbal. Be a team player. Must have the ability to work independently. Ability to multitask, prioritise, and meet deadlines. Highly motivated and strong attention to detail. Benefits Benefits: 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)

Posted 5 days ago

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OSTWhat is the POP3, SMTP and IMAP How will you repair PST What is the PST size limit as per Microsoft if you are using office 2013 What are the SR (service request) & Inc R (Incident request) What is your understanding on SLA What is your understanding on escalation matrix What is LAN and WAN How will you remove virus from the system

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3.0 - 6.0 years

8 - 13 Lacs

Bengaluru

Work from Office

Demonstrates leadership in innovative problem resolution techniques. Provides support and assistance to others. Services may be directed by a service call management process or be performed as part of a team. Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance. Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times. Performs a full workload of technical services to IBM employees. Makes appropriate use of reference materials, support centers and diagnostic aids. Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment. Diagnoses equipment malfunctionsaccurately & promptly. Fully document all issues in an accurate and timely manner With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools. May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent Communication as well as Customer service skills and problem-solving ability. Mobile Device Skills. Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure. Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows. Knowledge of system configuration, physical and network connectivity. Ability to provide information and direction to others in a clear and concise manner. At least 2 years Windows support experience professionally and/or personally At least 2 years professional troubleshooting expertise Customer support experience and service focus Active listener with flexibility to modify approach and adapt to customer needs Preferred technical and professional experience Ability to multi-task Proven problem solving skills Knowledge sharing Ability to handle pressure of high volume & to be a exceptional performer on a daily basis

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3.0 - 5.0 years

6 - 10 Lacs

Hyderabad, Secunderabad

Work from Office

We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support. About You experience, education, skills, and accomplishments Work experience (At least 3-5 year of experience in the desktop support) Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support) Tech stack Education (Bachelor's degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience) It would be great if you also had . . . Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. What will you be doing in this role? Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc. Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs. Able to crawl under desks and tables to connect lines and cables. Assist in computer, monitor, telephone, and other desktop equipment movement as needed. Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment. Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident. Remote/smart hands assistance for network, application, and/or production onsite systems Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats

Posted 6 days ago

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2.0 - 6.0 years

0 Lacs

bhopal, madhya pradesh

On-site

As a graduate in any discipline with at least 2 years of relevant experience, you will be responsible for various technical tasks. Your role will involve expertise in LAN/WAN design, access control, routing switching, VLAN, UTM/firewall configuration, and maintenance of servers, desktops, printers, and UPS networks. Your technical skills will be crucial in ensuring the smooth operation of the organization's network infrastructure.,

Posted 6 days ago

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Service Desk Technician Level 1 at MarketStar, you will play a crucial role in providing exceptional technical support to employees and clients across global offices. Your primary responsibility will be to serve as the initial point of contact for end-users seeking technical assistance, whether through phone, email, or in-person interactions. Your dedication to technology, continuous learning, and outstanding customer service will be essential in delivering effective support for hardware, software, and network-related issues. Key Responsibilities: - Act as the first line of support for end-users seeking technical assistance via various channels. - Provide timely and courteous support for hardware, software, and network issues. - Log and manage incidents and service requests accurately using the TechServices ticketing system. - Troubleshoot and resolve issues related to Windows, Mac, and Chrome operating systems, Microsoft Office Suite, and basic networking. - Conduct hardware diagnostics, repairs, upgrades, imaging, and deploying new devices. - Assist with user account management, including password resets and Active Directory updates. - Maintain and track IT inventory for accurate asset management. - Support onboarding and offboarding processes by preparing and recovering computer equipment. - Escalate unresolved issues to appropriate IT support team members while ensuring a positive user experience. - Contribute to the documentation of support procedures and knowledge base articles. - Perform any other duties as assigned by TechServices leadership. Qualifications & Skills: - Pursuing or holding IT certifications such as CompTIA A+, Network+, or Security+ (preferred). - Basic knowledge of Windows, Mac, Chrome OS, Microsoft Office 365, and fundamental networking concepts. - Familiarity with Active Directory, file servers, and backup solutions is advantageous. - Strong analytical and problem-solving skills with keen attention to detail. - Excellent verbal and written communication skills, including technical documentation. - Ability to provide high-quality customer service with professionalism and empathy. - Self-motivated with effective time management skills and task follow-through. - Capable of working independently and collaboratively in a fast-paced environment. Must Have Skills: - Strong troubleshooting knowledge of Windows & Mac OS, Microsoft Office suite, Browsers, VPNs, network, printers, and peripherals. - Experience with ITSM and ITAM tools for ticket and inventory management. - Analytical and problem-solving capabilities. - Ability to work independently, prioritize tasks, and manage multiple assignments in a dynamic setting. - Willingness to work in rotational shifts, including 24/7 availability. Join the TechServices team at MarketStar and be part of a culture that values exceptional customer service and continuous improvement. If you are passionate about IT support and eager to grow your career, apply now to become a valuable member of our dynamic team. What's in it for you - Continuous learning and entrepreneurial growth mindset. - Employee-centric benefits plan, including comprehensive health insurance, generous leave policy, well-being sessions, and work flexibility. - Opportunity to work with leading global brands and homegrown leaders. - Customized training programs for personal and professional development. - Equal opportunities employer advocating for diversity in the workforce. Please note that this job description provides essential information about the role's scope and is not exhaustive. Responsibilities may evolve to meet business needs over time. If you are ready for this exciting opportunity, hit the Apply Now button and take the next step in advancing your IT career at MarketStar.,

Posted 6 days ago

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2.0 - 6.0 years

0 - 3 Lacs

Gurugram

Work from Office

Job Summary: We are hiring a Desktop Support Engineer to provide technical assistance to users. You will be responsible for installing, maintaining, and troubleshooting desktops, laptops, printers, scanners, and software, including Microsoft Outlook. Key Responsibilities: Install, configure, and support desktops, laptops, printers, and scanners Troubleshoot hardware and software issues Set up and support Microsoft Outlook and emai. Provide prompt and professional user support Log and track support requests and resolutions Ensure systems are running smoothly and securely Requirements: 2-4 years of desktop or IT support experience Good knowledge of Windows OS, MS Office, Outlook, and basic networking Strong troubleshooting and communication skills Ability to work independently and support users onsite or remotely Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As an Installation and Configuration Specialist, your primary responsibility will be to install operating systems and other applications such as Office Suite, Adobe Acrobat, etc. in accordance with the customer's software deployment policy. You will also be required to add or remove accessories, peripherals, or mobile devices and configure PCs to meet client specifications. Your role will involve troubleshooting hardware and software issues to ensure they align with the client's requirements. Additionally, you will configure desktops and laptops based on the desktop/laptop standardization policies of the customer. In this position, you will be responsible for the configuration and troubleshooting of printers, as well as setting up Outlook and addressing related issues both on systems and PDAs. You will also be expected to troubleshoot and resolve desktop/laptop operating system issues efficiently. Furthermore, you will assist users in accessing applications following standard operating procedures. Vendor coordination will be a key aspect of your role, where you will log, track, and ensure closure of OEM calls related to hardware, software, and networking support. Basic troubleshooting of network-related issues for laptops, internet access, and connectivity will also fall within your scope of work. It will be crucial for you to track and ensure end-to-end closure of escalated issues by collaborating with the back-end team and domain owners effectively.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

The Technical Sales Advisor (Antivirus & Printer Calls) position based in Noida offers a salary of up to 50,000/- along with incentives. The role requires working in the US/NIGHT SHIFT with prior international voice experience and mandatory US technical sales experience. Please note that there are no meal or cab facilities provided. Responsibilities include meeting individual sales targets, selling Windows, software, antivirus, and printers, troubleshooting printer issues, and providing technical troubleshooting support. Immediate joiners are preferred for this position. The interview process consists of both telephonic and face-to-face rounds.,

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4.0 - 9.0 years

4 - 9 Lacs

Bhiwandi

Work from Office

Position: Business Development Manager Location: Mumbai, India Department: Sales & Business Development Reporting To: Head - Sales / Director Role & responsibilities Business Development & Client Acquisition: Identify and convert business opportunities in the BFSI (preferred), Retail, and Government sectors . Generate leads, qualify prospects, and drive conversion of mid-to-large scale deals. Solution & Consultative Sales: Engage with CXO/IT/Procurement stakeholders to pitch customized hardware-software offerings including kiosks, cheque scanners, passbook printers, payment devices, and remote monitoring platforms. Lead RFP/RFQ participation, proposal creation, pricing, and negotiation. Client Relationship Management: Own customer relationships post-sale for account growth, repeat business, and referrals. Act as the voice of the customer internally for product and service improvement. Reporting & Coordination: Maintain CRM, track pipeline, and regularly report to the leadership team. Work closely with internal teams including Pre-Sales, Engineering, Finance, and Operations. Preferred candidate profile Experience: 4 to 9 years in B2B business development, with a proven track record in BFSI (mandatory), and exposure to Retail and Government sectors. Deal Experience: Must have successfully closed deals ranging from 15 lakhs to 2 crores (or more) in the past. *Please include examples in your resume or cover note. Location: Based in Mumbai or willing to relocate. Education: Bachelors in Engineering/Business; MBA preferred. Skillset: Strong experience in enterprise/BFSI sales cycles with long lead times. Excellent communication, negotiation, and presentation skills. Exposure to banking technologies, payment devices, or kiosk automation is a plus. Interested candidates may email their resume to ashishb@technocrafts.net or connect with us via call or WhatsApp on 9820719199

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2.0 - 4.0 years

1 - 2 Lacs

Bengaluru

Remote

Troubleshoot IT - hardware/desktop/laptop at client site Bike is mandatory Minimum 3 years of experience in IT Hardware support Daily reporting to Manger is mandatory Call management

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3.0 - 7.0 years

0 Lacs

kochi, kerala

On-site

As a Hardware & Network Engineer, you will be responsible for installing and troubleshooting various operating systems including Microsoft Windows (XP, Win7, Win8, Win 10), Linux, and Ubuntu. You should possess the ability to work with all types of PC hardware, whether branded or assembled, and have the expertise to set up and troubleshoot Internet connectivity on both PCs and networks. Additionally, you must be proficient in installing common PC application programs and wired/wireless routers. Your role will also involve understanding and troubleshooting E-mail functionalities, Internet connection technologies, virus infections, and windows servers. Knowledge of Tally Accounting Software installation and troubleshooting is essential, along with experience in working on windows Domain based networks, creating user accounts, and managing access permissions. Furthermore, you will be expected to install and troubleshoot network printers, perform network point I/O crimping, punching, and LAN building, and configure entry-level firewalls. Managing various antivirus software with centralized admin console, installing firewalls, Network Attached Storage (NAS), configuring RAID, Video Conferencing Hardware, CCTV, and IP Cameras will also be part of your responsibilities. To succeed in this role, you should have reasonable communication skills to interact politely with customers, possess logical thinking for effective troubleshooting, and be able to work on Resident Sites. Educational qualifications include Diploma/Graduate Certifications such as CCNA, JNCIA, FCNSA, MCSA, MCSE, while key skills required are Hardware Networking, Network Engineering, Accounting Software, Firewall, System Administration, LAN, IP Camera, PC Hardware, Antivirus, and Printers. If you are enthusiastic about this opportunity and meet the specified qualifications, please send your latest Resume to hr@ridhitechindia.com. This position offers a Permanent Job, Full Time employment in locations like Cochin, Calicut, and Trivandrum within the IT-Hardware & Networking industry.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be responsible for troubleshooting hardware and software issues associated with barcode scanners, printers, and handheld devices. Your primary focus will be to ensure network connectivity and maintain system uptime within the warehouse environment. Additionally, you will work closely with the operations and logistics teams to streamline IT processes. It will be your duty to implement cybersecurity protocols and data protection measures to safeguard the systems and data. Regular tasks will include performing system updates, backups, and maintenance activities to uphold system integrity. This is a full-time position with health insurance benefits included. The work shift is during the day, and the role requires you to be physically present at the work location.,

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7.0 - 12.0 years

6 - 11 Lacs

Chennai

Work from Office

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description About the Role We are seeking a skilled and motivated Senior System Administrator to join our IT team. This role is responsible for handling advanced technical support tasks, troubleshooting escalated issues, and ensuring timely resolution of user problems related to IT infrastructure, network connectivity, and system access. You will work closely with L1 support teams, end-users, and infrastructure teams to maintain smooth IT operations and enhance user satisfaction. Key Responsibilities Efficiently handling and resolving of technical issues Provide advanced troubleshooting for hardware, software, OS, and application issues Support users in day-to-day IT problems across desktops, laptops, mobile devices, and printers Manage user account administration Diagnose and resolve basic networking issues (IP conflicts, DNS/DHCP issues, LAN/Wi-Fi problems) Coordinate with third-party vendors and internal teams for issue resolution Document solutions and maintain knowledge base articles Participate in system upgrades, migrations, and routine maintenance tasks Provide remote support using tools like RDP, TeamViewer, or equivalent Technical Skills Required Skills & Qualifications 57 years of experience in IT support, desktop support, or helpdesk roles Strong knowledge of Windows 10/11 and Microsoft Office Suite Basic understanding of networking (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, user provisioning, and permissions Familiarity with ticketing systems (e.g., Service Desk Plus, Jira) Excellent troubleshooting and problem-solving skills Strong interpersonal and communication skills Ability to prioritize tasks and work under minimal supervision Nice-to-have skills Qualifications Preferred Qualifications ITIL Foundation certification (optional but preferred) Preferred graduation in computers Exposure to remote support tools and asset management platforms Experience supporting Microsoft 365

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