Presales Consultant I IT Hardware

As the Technical Specialist, you should have a clear understanding of server hardware product to assess its application and offer product solutions including product demonstrations that meet customers requirements based on customization request. Prior sales experience within this domain is a bonus to be successful in this role.

To be a successful Technical Sales Specialist, you should be able to develop an excellent rapport with the clients, effectively communicate and promote a wide array of highly innovative server hardware product application and customized these product solutions to meet customers’ requirement. A top-notch Technical Sales Specialist should be knowledgeable about competing products and should have the ability to break down technical terminology to non-technical clients where applicable and ensure that the pricing aligns with both company profit margins and the client’s budget.

Duties and Responsibilities

• Collaborate with the Sales team, the Technical Sales Specialist plays an important role to generate new business and ensures growth of existing accounts for assigned client/territory.
• Attend customer meetings, conduct sales presentations, and deliver product/service demonstrations in person and via virtual meetings.
• Assesses potential application of moderately complex products or services and offers solutions that meet moderate customer/client needs.
• Possesses deep technical understanding of products or services to address customer/client needs and expand sales opportunities for established clients.
• Researches and presents reports showing potential customers the cost benefit of purchasing products or services.
• Provide technical expertise and thorough responses in relation to product/service and industry questions in support of achieving aggressive selling goals in collaboration with the sales team.
• Prepare moderately complex technical proposals and presentations to support sales teams.
• Identify and analyze customer/client needs and develop intermediate range strategies on how to competitively meet customers’ needs.
• Uses technical knowledge of product and service offerings to support, promote and build sales.
• Provide consistent follow up on opportunities or inquiries.
• Manage external competitive pressures and effectively handle objections to help retain customers.
• Work with multiple stakeholders, building effective relationships with decision-makers at all levels.
• Identify areas to help streamline and improve sales processes, perform recommendation and improvement plan to management.

Required Qualifications

• Bachelor’s Degree in Technology or Engineering.
• 6 years of technical sales experience in server hardware architecture (preferred). Candidates with technology software experience will be considered.
• Passion for technology improvement, ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer.
• Advanced problem solving and analytical skill, demonstrate ability to multi-task and make timely and sound decisions under conditions of uncertainty or limited data.
• Agility to manage ambiguous and complex situations, while maintaining good rapport with customers.
• Able to listen and respond to consumer needs, effectively communicate features and benefits of highly innovative products to customers.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Office is based at Gurgaon, Infocity.
• Permanent position, on-site working arrangement model.

Onboarding and on-the-job learning programmed will be provided