183 Server Support Jobs

Provide first-level support for technical issues via chat, email, and video calls Troubleshoot software, hardware, and network-related problems Install and configure software and applications

Senior Advisor Technical Support Pune Only Graduates Can Apply NOTE - Looing Only For Immediate Joiner Must Have 1+ Yrs of Exp as a Technical Support on Papers (Mandate) LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) CTC Up to 8 LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in PUNE Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Role & responsibilities Install, configure, and maintain operating systems. Manage user accounts, permissions, and group policies in Active Directory. Monitor system performance and troubleshoot issues. Perform regular backups and recovery operations. Maintain server and virtualization environments. Ensure security through access controls, firewalls and antivirus software. Apply OS patches and upgrades regularly. Maintain documentation of systems and procedures. Provide support for internal users and coordinate with vendors. Install and configure local area networks (LAN) and wireless networks. Monitor network performance and optimize for speed and availability. Troubleshoot network issues and outages. Maintain network hardware (routers, switches, firewalls). Implement and maintain network security policies and procedures. Manage IP address assignments and DNS, DHCP configurations. Maintain up-to-date network documentation. Work with ISPs and vendors to support and enhance network services. IT-Infra Ticket Logging, updating, and closing tickets in Ticketing tool. IT-Assets up-to-date Inventory Management. IT- Audit compliance adherence as per IT Policies, Maintaining IT related records. Remote support for Work from home users Coordinating with customer for Remote ID and tools access Preferred candidate profile Proven experience as a System Administrator, IT Administrator, or similar role. Strong knowledge of system security and network structures. Experience with server virtualization, backups and recovery tools. Relevant certifications.

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficient Call hr aditi@7795311459 call navya@7848820042 call chaitra@7848820045

Position Summary We are looking for an experienced and proactive Systems Administrator to join our IT team. The ideal candidate will play a key role in strengthening our IT infrastructure by implementing robust security measures, automating routine processes, and building advanced monitoring and alerting systems. This role is vital in ensuring the stability, security, and efficiency of our IT environment. Key Responsibilities 1. Security Implementation & Management Implement and manage end-to-end security policies across systems and networks. Configure and oversee security tools, such as endpoint protection solutions. Conduct regular security assessments, audits, and vulnerability scans. Ensure systems comply with industry standards and regulatory requirements. Respond to security incidents and coordinate resolution efforts. 2. Automation & Process Optimization Design and implement scripts and tools to automate administrative and operational tasks. Develop automated workflows for system deployment, configuration, backups, and disaster recovery. Continuously identify opportunities to streamline processes and improve system reliability. 3. Monitoring & Alerting Deploy and manage comprehensive system monitoring solutions covering performance, availability, and security. Establish and maintain real-time alerting mechanisms and incident response protocols. Create dashboards and generate reports to track system health and performance. Set up centralized log aggregation and analysis tools for troubleshooting and security audits. Maintain detailed documentation for monitoring systems and escalation procedures. 4. General Systems Administration Maintain and support server infrastructure in both physical and virtual environments. Administer Windows Server and Linux operating systems. Manage network infrastructure, including switches, firewalls, VPNs, and related services. Conduct regular updates, patching, and system maintenance. Troubleshoot and resolve hardware, software, and connectivity issues. Maintain accurate system documentation, SOPs, and change logs. Qualifications & Experience Technical Requirements Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Minimum of 3 years of hands-on experience in systems administration. Proficiency in both Windows Server and Linux environments. Experience with virtualization platforms (e.g., VMware, Hyper-V). Strong scripting skills (e.g., PowerShell, Bash, Python). Solid understanding of networking protocols and firewall configurations. Familiarity with monitoring and alerting tools. Working knowledge of security frameworks and best practices. Security & Cloud Exposure Experience implementing security protocols and compliance practices. Exposure to cloud platforms such as AWS, Azure, or Google Cloud. Soft Skills Strong problem-solving and analytical skills. Excellent written and verbal communication abilities. Capable of managing multiple priorities and working independently. Meticulous attention to detail with strong documentation practices. Team-oriented with a collaborative mindset. Preferred Qualifications Industry certifications (e.g., Microsoft, CompTIA, AWS, Linux+). Experience with log analysis and centralized logging platforms. Familiarity with DevOps practices and related toolchains. Exposure to database administration. Experience working in regulated industries Interested candidates can forward your CV to following email id - careers.in@timbertruss.com.au or contact Srihari Manickam @ +91 - 7418788668.

Hiring for Technical Support (voice - International) Location - Coimbatore / Hyderabad Notice upto 1 month ctc - upto 8.5lpa Work from office 24/7 rotational shift(Includes night shift) Role - SME Associates must support client on their technical issue - B2B role (Enterprise Support) Minimum 2.5 yrs - 5yrs in technical voice support skills - Technical Support, DNS, VPN, Server Support, Networking, Troubleshooting, Cloud Support, Azure, coding, programming, Good Communication Interested candidates contact HR Prathibha - 8655884776 / prathibha@careerguideline.com

Linux Server Administrator / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience. For clarification Contact - HR +91 87543 01002 jobs@oryon.in

System & Server Management Install, configure, and upgrade server hardware and operating systems (Windows, Linux, Unix) Monitor system performance and conduct tuning to optimize uptime Apply security patches, firmware updates, and software releases

Are you solving L1 issues independently? Confident with AD, DHCP, IP configs & more? We want YOU! Role: Tech Support Location: Gurgaon Eligibility: UG/Grad with 1+ year Tech Support Experience Salary: Up to 6 LPA Contact Shrutii 9958371382 Required Candidate profile Face queries head-on. No L2 escalations. Active Directory Tree & Forest, IP Addressing Windows Networking Safe Mode, NTFS vs FAT DHCP & DORA Static vs Dynamic IP AD Installation, Password Resetting

Hiring Technical Support professionals for one of the leading MNC Location: Hyderabad Shift: Night shift Work mode: WFO Should have relevant experience into Linux, Email configuration, SQL,Cloud support,email framework Excellent communication skills

As the Technical Specialist, you should have a clear understanding of server hardware product to assess its application and offer product solutions including product demonstrations that meet customers requirements based on customization request. Prior sales experience within this domain is a bonus to be successful in this role. To be a successful Technical Sales Specialist, you should be able to develop an excellent rapport with the clients, effectively communicate and promote a wide array of highly innovative server hardware product application and customized these product solutions to meet customers’ requirement. A top-notch Technical Sales Specialist should be knowledgeable about competing products and should have the ability to break down technical terminology to non-technical clients where applicable and ensure that the pricing aligns with both company profit margins and the client’s budget. Duties and Responsibilities Collaborate with the Sales team, the Technical Sales Specialist plays an important role to generate new business and ensures growth of existing accounts for assigned client/territory. Attend customer meetings, conduct sales presentations, and deliver product/service demonstrations in person and via virtual meetings. Assesses potential application of moderately complex products or services and offers solutions that meet moderate customer/client needs. Possesses deep technical understanding of products or services to address customer/client needs and expand sales opportunities for established clients. Researches and presents reports showing potential customers the cost benefit of purchasing products or services. Provide technical expertise and thorough responses in relation to product/service and industry questions in support of achieving aggressive selling goals in collaboration with the sales team. Prepare moderately complex technical proposals and presentations to support sales teams. Identify and analyze customer/client needs and develop intermediate range strategies on how to competitively meet customers’ needs. Uses technical knowledge of product and service offerings to support, promote and build sales. Provide consistent follow up on opportunities or inquiries. Manage external competitive pressures and effectively handle objections to help retain customers. Work with multiple stakeholders, building effective relationships with decision-makers at all levels. Identify areas to help streamline and improve sales processes, perform recommendation and improvement plan to management. Required Qualifications Bachelor’s Degree in Technology or Engineering. 6 years of technical sales experience in server hardware architecture (preferred). Candidates with technology software experience will be considered. Passion for technology improvement, ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer. Advanced problem solving and analytical skill, demonstrate ability to multi-task and make timely and sound decisions under conditions of uncertainty or limited data. Agility to manage ambiguous and complex situations, while maintaining good rapport with customers. Able to listen and respond to consumer needs, effectively communicate features and benefits of highly innovative products to customers. Other Information 5 days work week (Mon - Fri / regular working hours). Office is based at Gurgaon, Infocity. Permanent position, on-site working arrangement model. Onboarding and on-the-job learning programmed will be provided

Troubleshoot Desktop/Laptop/Workstation Hardware as well Network issues. Handling Tickets, Managing Assets and Inventory data. Responsible for local procurement of IT Assets & accessories. Provide support and troubleshooting as an when required. Required Candidate profile BE/MCA/Msc IT with 3+ years of experience as System Admin / IT Admin executive. Must be good at Networking, System Configuration and troubleshooting. Job opening is based near Vadodara.

Role: Technology Analyst - IT Services (Core Server and networking-IT Ops end) Education: BE preferred Location: Bangalore Experience: 6+Years Notice Period-Immediate Joiners JD , Should be experienced in day to day IT Infrastructure support including various Operating systems like Win10, MacOS, Linux. Should have strong knowledge in implementation & administration of various servers & server roles. Administration of LAN infrastructure (switches/firewall/ routers). Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework. Manage the team of analysts who support end user's IT tickets and act as SME for them. Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents. system and network related issues and handle 1st & 2nd level IT incidents and IT service requests. Thorough knowledge on different tools used for capacity management, availability managements. Experience in Asset management & IT Supplier Management. Should be flexible to work in different shift timings and coordinate with different teams across geographies. Should be experienced in handling various IT audits ISO20K, 27K etc Roles and Responsibilities, Installation, Trouble shooting , Managing Endpoints, Managing Physical Server /VM/cloud server, Managing Network devices(Switches / routers / Firewalls. Signature and patch updates in all Endpoints and servers in defined SLA. Preparing Daily / weekly / monthly reports and scheduling meetings and explaining the reports to respective stakeholders. Fixing vulnerability in end points, servers & network devices. Working on AMC renewal process for IT related assets.. Working with core network and server team in fixing issues. Willing to working in 24*5, 24*7 environment. WFO is mandatory. Perparing RCA for any IT related incidents. Taking end-to-End responsibility in the projects provided by IT team. Preferred certificaion on Microsoft server technologies / Cisco networking. Regards, Infosys BPM Recruitment team

Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: Associate System Administrator Experience: Fresher Why to Join ALARIC VENTURES • Known as career builders and paymasters. • Best and unbeatable benets for the employees. • Eective career and nancial progression system. • Most organic and friendly work environment. • Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for an Associate System Administrator for our US clients infrastructure management. You will be responsible for configuration, maintenance and troubleshooting of computer systems, Networks and office365, Azure AD, Google drive, Printers and Antivirus. Being into Associate System administrator, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: • Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows) Education and/or Experience: • Any Technical qualifications (BCA, Btech, B.Sc.-IT). • Good to have AZ900/MSCA certification. • This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: • Provide outstanding client service, responding promptly and professionally across communication channels. • Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: • Night shifts and Rotational shifts • 5 Days working in a week Benefits and compensation: • Group Health insurance and other benefits. • The Best working culture and opportunities for professional growth. • Learning opportunities in leading technologies • Compensation as per Market Standard • Training and development programs.

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support For More Details Call : HR smitha @ 9880964847 (Call or whatsapp ) Job description Proven work experience as a Desktop Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 3.5LPA-4.2 LPA Graduate Freshers Location-Bellandur eco space / Whitefield Shifts-Day Rotational shift HINDI MANDATE For More Details Call : HR smitha @ 9880964847 (Call or whatsapp )

Looking for immediate joiners, Technical Support Engineer, Pune (AD, Server, Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8LPA Interested, plz call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Currently we are looking for Technical Support to join our team! Coimbatore and Hyderabad (relocating candidates also considerable) Technical Support - SME * 2.5 - 5 years of experience * Package is up to 8.5LPA * Work from office * Rotational shift and rotational off * Immediate to 1month notice *Requirements* * 2.5 to 5 years of Technical voice support. * Any Graduate. * Skill set: Technical Support, DNS, VPN, Server Support, Networking, Troubleshooting, Cloud Support, Azure, coding, and programming. * Good Communication. Interested candidates Contact HR Nikkitha @ 8655884774/ nikkitha@careeerguideline.com and also refer to the people who are seeking for job.

Role & responsibilities: Flexibility to work in US shift is essential. Efficiently triage, log, and prioritize support tickets in accordance with established procedures. Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). Communicate effectively with users to provide updates and solutions to their issues Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. Deliver high-quality support via various channels such as phone, email, and chat. Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. Set up, configure, and maintain user workstations, laptops, printers, and other networkconnected devices. Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. Perform routine software updates and installations to maintain system performance and security. Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. Implement and monitor security measures to protect against potential threats and vulnerabilities. Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. Provide clear instructions and guidance to users during remote troubleshooting sessions. Preferred candidate profile: Bachelors degree in information technology, Computer Science, or Related Field. 5-7 years’ experience as Help Desk/Call Center/IT Technician. Proven experience in an IT support role, with a strong understanding of software, hardware, and networking concepts. Proficiency in managing and supporting Microsoft 365 applications and services. Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Experience with remote troubleshooting tools and techniques. Knowledge of virus, spyware, and adware protection and removal processes. Ability to work independently and manage multiple priorities effectively.

Roles and Responsibilities Provide technical support to customers through phone, email, or chat for hardware, software, network, and LAN issues. Troubleshoot and resolve complex technical problems related to desktop systems, laptops, printers, routers, switches, firewalls, antivirus software, and other peripherals. Collaborate with internal teams to identify root causes of recurring issues and implement solutions. Document customer interactions using CRM tools to track tickets and escalate critical cases when necessary. Stay up-to-date with product knowledge base articles to provide accurate information to customers.

DESCRIPTION Are you looking for a role on a team of fun, creative, and passionate people who love their jobs and enjoy the freedom to innovate in the workplace? Summa Linguae Technologies is a language and technology company that provides localization and data solutions. We help global companies make their products and services available in more languages, countries, and cultures across the globe. We have a diverse team of over 250 full-time team members working remotely or from one of our 8 global locationsCanada, the USA, Sweden, Denmark, Norway, Finland, India, and our company headquarters in Poland. The Role: We’re looking for a highly resourceful Lead System Administrator/Lead Network Administrator. It is a Hybrid position you are required to come to office based on need. You will be working with our Global IT team, handling Tickets, Onboarding and Offboarding Employees, maintain and troubleshoot on prem and Cloud IT Infrastructure. Job Details: Excellent Knowledge of Windows Servers and OS Excellentknowledge of LAN/VPN technologies Excellent knowledge of Office365/Teams expert. Extensive knowledge of M365, OneDrive, SharePoint, PowerShell configuration and best practices. Firewall and Antivirus Data Security and ISMS policies Diagnoseand resolvehardware and software problems andprovideuser support, Ability toinstall andconfigure windows family systems / Windows Server Remotely manage and maintain Windows servers Resolve helpdesk support tickets via telephone, chat, email, and sometimes in-person. Setup Laptops and desktops for our remote employees and ship them to their location Onboard and off board Employees assign permissions using Azure AD, Office 365 Assist in Diagnosing and troubleshooting technical issues in various cloud service solutions such as Azure AD, Azure backup etc. Assist in implementing IT security controls using current cybersecurity best practices. Lead ISO 27001 certification and implementation Intune Deployment and Management: Implement and manage Microsoft Intune for MDM ensuring optimal configuration and performance. Azure, Azure backup, Zoho, VPN, Fortinet knowledge will be a plus You are: Excellent English communication (As the employee will have to interact with teams in Poland, Nordics and North America) A self-starter and curiously intelligent; you don’t wait for answers, you seek them. Detailed-oriented and focused on delivering high quality Goal-driven to achieve and conquer any task set before you An excellent communicator both verbally and in writing Agile and adaptable to fast-paced environments with lots of moving pieces REQUIREMENTS Qualifications: Minimum 5 years of professional experience in a similar position Bachelor’s degree from an accredited college or university in computer science, information systems, electrical engineering, computer engineering, or a related field is preferred. Equivalent work experience in a similar position may be substituted for educational requirements. Strong Understanding of key cybersecurity concepts and ISMS objectives.

Job Title: IT Support Engineer (Mid-Level) Location: Noida Company: TechRyde Pvt. Ltd. Experience Required: 1-2 Years Employment Type: Full-Time About TechRyde Pvt. Ltd. TechRyde is revolutionizing restaurant operations by simplifying the digital ordering landscape. Our flagship product, Order app, streamlines order and menu management, eliminating the need for multiple tablets and reducing manual intervention. With trusted partnerships across industry giants like KFC and Pizza Hut, TechRyde empowers restaurants to elevate guest experiences and drive revenue growth through cutting-edge digital solutions. Job Overview: We are seeking a skilled and proactive IT Support Engineer with 12 years of hands-on experience to manage and maintain our IT infrastructure and hardware. The ideal candidate will be responsible for overseeing servers, diagnosing and fixing hardware issues (such as hard disk failures in laptops), managing network systems, and ensuring smooth internet and router functionality. Key Responsibilities: • Manage and maintain servers, workstations, and storage systems. • Troubleshoot and repair hardware issues, including laptops and hard drives. • Monitor and manage IT infrastructure to ensure optimal performance and security. • Provide support for network connectivity issues and ensure stable internet access. • Configure and troubleshoot routers, switches, and firewalls. • Maintain documentation of IT assets, procedures, and troubleshooting logs. • Assist in IT procurement and vendor coordination when necessary. • Provide timely technical support to internal teams. Required Skills & Qualifications: • Bachelors degree in information technology, Computer Science, or related field. • 1-2 years of relevant experience in IT support and infrastructure. • Strong knowledge of server and hardware management. • Experience in diagnosing and fixing hard disks and other laptop-related issues. • Sound understanding of networking concepts and internet technologies. • Hands-on experience with routers, switches, and basic network troubleshooting. • Certification in CCNA (Cisco Certified Network Associate) or equivalent is mandatory. • Strong communication and problem-solving skills. Preferred Qualifications: • Exposure to system administration tools. • Familiarity with data backup and disaster recovery practices. • Ability to work independently and in a team-oriented environment. What We Offer: • Competitive salary package. • Supportive team and work environment. • Opportunities for professional growth and training.

The ideal candidate must have a minimum of 12 months of hands-on experience in cloud technologies, The role involves providing high-quality technical support in a 24x7, addressing and resolving cloud-related technical issues. Call@ Viraj 8294897343 Required Candidate profile Grad/ UG/ Dropout Doj- 27-June'2025(only apply if u have served your notice period) Excellent communication skills required Need Atleaset one certification: Azure,MS365,Dynamic 365,MCSE/ MCITP Or ITIL Perks and benefits Both side cab Loc: Gurugram

Key Responsibilities: Set up and configure workstations, routers, and basic networking infrastructure. Provide first-line support for hardware and software issues across the firm. Install, configure, and maintain Microsoft 365 services, including Outlook, Teams, SharePoint, and AI-powered features like Copilot in Word, Excel, and Outlook. Assist in the setup and management of SharePoint sites and document libraries. Troubleshoot connectivity, software, and system issues efficiently. Support staff in navigating and configuring various software platforms. Assist in the development and implementation of internal systems and workflows. Assist in automating internal processes using tools like Power Automate or AI-based scripting. Stay current with emerging technologies, including AI tools, and recommend solutions to improve efficiency. Preferred candidate profile: Educational Background: Certificate IV or Diploma in Information Technology, Networking, or a related field. Bachelors degree in Information Technology, Computer Science, or a related discipline (preferred but not essential). Certifications (Highly Regarded): CompTIA A+ (for general IT support knowledge) CompTIA Network+ (for networking fundamentals) Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification (for understanding IT service management) Soft Skills: Strong problem-solving and troubleshooting abilities. Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks. A proactive and customer-focused approach. Experience: 1-3 years in a similar IT support or helpdesk role. Experience working in a professional services environment (e.g., accounting, legal, consulting) is a plus.

Hospital Industry Madhyamgram Salary: 20k to 30K JD- Hospital software maintenance, Monitoring and maintaining networks and servers, Upgrading, installing and configuring new hardware and software, CCTV Camera Maintaining, Provide IT support Required Candidate profile Qualification: Any Graduate Experience: Min. 2 to 5 Years experience as Desktop Support/ IT Admin/ Hardware & Networking CONTACT:- Namrata- 8910291069 Arijit- 9748042221 Benchmark Global

Account - EGS *Level of Hiring* - SME Voice Location - Coimbatore/Hyderabad (Candidates willing to relocate to these locations can be considered) Experience - 2.5 to 5 years *Education Qualification* - Any graduate *Mandatory Skills* Technical Support, DNS, VPN, Server Support, Networking, Troubleshooting, Cloud Support, Azure, coding, programming, Good Communication *Written Assessment* BU Customised Technical test *Job Role* Associates must support client on their technical issue - B2B role (Enterprise Support) Nature of Support - Voice -Technical support Work Mode - WFO- Shift - Rotational - Shift/24*7 Week Offs - Rotational Rounds of Interview - Technical test and Technical Ops {Process Specialist} Location: India (Hyd/ Coimbatore) *The Opportunity:* One-of-a-kind opportunity to dive into multiple cloud-based technologies, to explore and learn new features of today, find new solutions on cloud and help to improve by automating, transforming IaaS layer to more advanced layers. You will need to operate and enhance cloud environment with one of the most advanced cloud technologies *Your Key Result Areas:* Deliver timely and effective technical support to premium clientele via multiple communication channels. Maintain high customer satisfaction ratings and comply with quality standards in the majority of cases. Diagnose and resolve complex technical issues encompassing web protocols, networking standards, programming languages , system administration, email routing/delivery, and email encryption Analyze system and trace logs and configurations to determine the root cause of incidents. Employ command-line interfaces (Windows, Linux) for efficient troubleshooting and system administration. Adhere to defined Service Level Objectives (SLOs) for response and resolution times. Maintain thorough and accurate documentation of support interactions, troubleshooting procedures, and resolutions. Manage and resolve escalations from customers and partners Collaborate effectively with cross-functional technical teams to escalate and resolve intricate issues. Participate in on-call rotation to address critical incidents as required. Contribute to the creation of knowledge base articles and self-service resources for end-users. Maintain current knowledge of emerging technologies and product updates. Provide expert consultation to lower-tier support teams to facilitate case resolution. Demonstrate flexibility to accommodate rotational and/or night shift schedules. *Your Qualification:* Bachelors degree in Technology / Engineering -Preferable Computer Science /Computer Applications / Information Technology 5-6 years of experience in working in a Technical customer support operation resolving complex technical or operational issues Moderate exposure with scripting/ programming language and ability to read and understand scripts(Python, Javascript, HTML), identification of Log errors, traces and triggers. Preferable - Relevant technical certifications (e.g., Comp Network+, Security+, Linux+, Microsoft Certified: Azure Administrator Associate, Google Cloud Certified Associate Cloud Engineer). *Required:* Working experience with Web Protocols - HTTPS, DNS, SSL/TLS, and networking standards (Level - Intermediate Skills) Working experience with APIs and SQL - Query Language (Level - Intermediate Skills) Working experience with System Administration concepts, Active Directory, and command-line interfaces in Windows and Linux environments (Level - Intermediate Skills) Working experience with reading and understanding log traces for troubleshooting (Level - Advanced) Working experience with email routing and delivery mechanisms Demonstrated problem-solving skills with a strong focus on issue resolution Excellent critical thinking and troubleshooting abilities Strong intuition for identifying potential problem areas B2 level proficiency in English (both written and verbal) *Preference:* Familiarity with Google Workspace (GWS). Experience with Google Cloud Platforms (GCP), including project creation. Experience with migration tools and processes. Familiarity with BigQuery. Relevant technical certifications (e.g., CompTIA Network+, Security+, Linux+, Microsoft Certified: Azure Administrator Associate, Google Cloud Certified Associate Cloud Engineer) *Soft-Skills:* Customer Support Hygiene: Detail-oriented in managing and documenting support cases, ensuring accuracy, professional communication, timely follow-through, and organized records. Problem Solving & Identification: Strong ability to identify, analyze, and resolve technical issues logically and systematically, showing persistence and resourcefulness. Language & Communication Proficiency: Communicates clearly and professionally (verbal/written) with strong comprehension to understand user needs and explain technical information effectively. Active Listening & Comprehension: Actively listens to users, asks clarifying questions, and accurately understands problems for effective resolution. Issue Reasoning / Information Ordering: Applies logic and analysis to diagnose problems, organizing information to understand issue sequences and draw sound conclusions. Time Management: Effectively prioritizes tasks and manages workload to meet deadlines in a fast-paced environment while maintaining quality. Works well independently and cross functionally with other teams *What you can expect* An organization driven by technology We have a tremendous technology backbone Open, can do team spirit An environment where innovation and ideas are welcomed Will enrich our cloud-first capabilities and complement our increasing strengths You will be able to work with a team provide best-in-class cloud solutions for the intelligent workplace, applied innovation, and managed services