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1.0 - 3.0 years

3 - 5 Lacs

Dhanbad

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 3.0 years

3 - 5 Lacs

Bardhaman

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 3.0 years

3 - 5 Lacs

Giridih

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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0.0 - 6.0 years

2 - 8 Lacs

Mumbai, Navi Mumbai

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 3.0 years

3 - 5 Lacs

Chandigarh

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 3.0 years

3 - 5 Lacs

Siliguri

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 3.0 years

3 - 5 Lacs

Kota

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 3.0 years

3 - 5 Lacs

Pune

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 3.0 years

3 - 5 Lacs

Dumka

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 3.0 years

3 - 5 Lacs

Deoghar

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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3.0 - 8.0 years

5 - 10 Lacs

Chennai

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A Field Engineer is responsible for providing field system support including hardware break-fix, maintenance and product installation on customer and oracle cloud sites, interfacing with Dispatch, Logistics and Domains in accordance with activities set out in the on-site Action Plan.vEnsures a high level of customer satisfaction and Service Level Agreements (SLAs) met through effective delivery of technical support and service programs by interfacing between customer and the Domains.Proactively helps to find problem resolution through use of system level diagnostics and escalation procedures. Understands service processes and is able to identify and solve a wide range of problems. Requires a 24-hour commitment to support customer contractual requirements fulfilled by participation in the regional standby rotation program. Responsible for providing Onsite Product Support as set-out in Domains action plans. Liaise with Manager on Duty (MoD) or Field Manager (business hours) to ensure escalation procedures/communications are followed. Following defined policies and procedures (e.g. in desk manual). Supporting the organization by understanding and achieving measurable objectives. Follow best practices and Industry Standards. Update internal systems as required Adhere to Logistics processes to ensure the accurate reporting of failures and timely return of parts Working independently and in a team environment. Perform Field Change Order and Field Action Bulletin . Need to be able to travel at short notice - short term, Provide (rota) coverage for 24x7 support in a designated geographic area. With phone support from Domains. Provide T&M services OOH (Out of Hour). Provide logistics support as required within the scope of providing on-site support, Provide long or short term site cover for dedicated customer sites Acts as a technical support resource during problem escalation. Actively contributes to providing diagnostic information to Technical Support Centre . Collaborate with Support/Engineering to ensure continuity and consistent service delivery when starting or finishing a shift, during escalations or time critical installations. Provide management updates when engaged in customer escalations summarizing the status, impact and potential solution. Define next steps using the 3 Ws (Who, What and When). Assists in developing, reviewing, and implementing hardware installation plans for customers Membership in golden team with special product knowledge to support high level escalations, complex installations, new product introductions, TOIs (Onsite and Remote) within region and outside Need to be able to travel at short notice - short and long term, within region.

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15.0 - 20.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance system reliability and efficiency, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system architecture and integration.- Experience with database management and performance tuning.- Familiarity with operating systems and network configurations.- Ability to troubleshoot and resolve complex technical issues. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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1.0 - 4.0 years

2 - 3 Lacs

Noida, Ghaziabad

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Job Title Hardware and Networking Executive [L1 Support Engineer] Educational Qualification Graduate Diploma or degree in Hardware & Networking Skill Set Required Expertise in: installation or configuring desktops hardware Good in Communication Skill [Average will work] Job Role L1 Support Manage all Desktops, printers and their configuration. Manage LAN, WAN, network peripherals and security. Manage software, antivirus and their timely updates. Managing Internet service and downtime to 0% Taking weekly backups of all desktops and laptops. Maintaining weekly backup status sheet of all locations. Configuring and Maintaining CCTV cameras of all locations. Maintaining EPABX system and lines. Windows & Linux Work Experience Should have 1-2 years of experience Others Male Candidate Staying max. 45 mnts traveling time from office Should be stable in job, not someone who has been jumping jobs often. Should be honest Should be open to take additional responsibilities Marks should not be below 50% in academics. Reporting Location Ghaziabad [UPSIDC Indl. Area, Masuri Gulawathi]

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2.0 - 5.0 years

2 - 4 Lacs

Vadodara

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-System & Printer Installation & Configuration -Networking -CCTV & Surveillance Configuration -SAP or ERP knowledge -Other networking services

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2.0 - 3.0 years

2 - 2 Lacs

Udupi

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Responsibilities: * Provide technical support for desktop & printers * Troubleshoot hardware issues on desktops & networks * Install hardware components as needed * Collaborate with IT team for network maintenance Health insurance

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0.0 - 1.0 years

0 - 1 Lacs

Chennai

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Responsibilities: Provide desktop & network support Troubleshoot CCTV & biometric systems Install software & hardware Maintain security systems Collaborate with IT team on projects Free meal Food allowance Annual bonus Performance bonus Onsite creche facility Flexi working Marriage & childbirth gifts Special parking for expecting mothers Accessible workspace Assistive technologies

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1.0 - 3.0 years

1 - 3 Lacs

Ahmedabad

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- Troubleshooting Laptop desktop - Managing local network - Software updates and upgradation Required Candidate profile - Should have good exp. in troubleshooting - Should have good knowledge of hardware and servers

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1.0 - 3.0 years

3 Lacs

Aurangabad

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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1.0 - 2.0 years

3 Lacs

Noida

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Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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2.0 - 7.0 years

3 - 8 Lacs

Bengaluru

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Position Summary: We are looking for a proactive IT Administrator to own day-to-day technology operations across our growing office. You'll manage network and endpoint setups, troubleshoot software issues, support AV functionality for hybrid meetings, and ensure all users can work without tech interruptions. Role & responsibilities: Network & Office Infrastructure Configure and maintain wired and wireless networks (routers, switches, access points) Plan and implement office technology rollouts as we expand seating capacity Liaise with vendors for cabling and hardware procurement Endpoint & User Support Provision and configure laptops, desktops, monitors, docking stations, printers, etc. Install, update, and troubleshooting all standard software (OS, productivity suites, development tools) Resolve user-reported issues promptly, providing clear communication and documentation AV & Hybrid Meeting Support Set up and maintain conferencing equipment for Microsoft Teams and Zoom meetings Ensure smooth operation of displays, cameras, microphones, and presentation switching Train end-users on basic AV controls and best practices Monitoring & Maintenance Keep an accurate inventory of all IT assets Monitor hardware health, identify potential failures, and coordinate timely repairs or replacements Maintain clear, up-to-date documentation of network diagrams, system configurations, and troubleshooting guides Preferred candidate profile: Bachelor's degree or diploma in IT, Computer Science, or a related field 13 years of hands-on experience in IT support or systems administration Strong proficiency in Windows and macOS environments Solid understanding of network fundamentals (TCP/IP, DHCP, DNS) Proven ability to install, configure, and troubleshoot a wide range of software applications Familiarity with Microsoft 365 or Google Workspace administration Preferred Skills and Qualifications: Problem Solver: Able to identify issues quickly and implement effective solutions Communicator: Clear, patient communicator who can guide technical and non-technical users Self-Starter: Comfortable working independently in a fast-paced startup environment Collaborative: Willingness to coordinate with vendors and cross-functional teams General Duties and Expectations: Adhere to the Company's Code of Conduct/Ethics Create and maintain effective working relationships with other Company employees Ability to multi-task, prioritize, and manage time effectively Contribute to the professional culture within the office and the company overall Project a professional and appropriate Company image in all dealings with clients, vendors, business partners and visitors Ensure security of information in all matters pertaining to company, client, and consumer information Contribute to the professional culture within the office and the company overall Solutions By Text is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

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2.0 - 4.0 years

2 - 7 Lacs

Pune

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Company Introduction Coditas is an offshore product development organization of passionate engineers, design thinkers, data scientists, cloud professionals, and other top industry professionals. We offer services spanning the entire length and breadth of software development, including cutting-edge technologies such as Artificial Intelligence, Machine Learning, and Generative AI. With over 200 clients worldwide, we are partners with multi-billion-dollar and Fortune 500 clients such as JPMorgan Chase, BCG, KPMG, Reliance, HDFC, IDFC, SunPharma, and many more. Coditas has experienced fast-paced growth thanks to an engineering-driven culture and steadfast philosophies around writing clean code, designing intuitive user experiences, and letting the work speak for itself. Job Description As an IT Support Engineer, you will be an integral part of our IT department, providing essential support to our staff and ensuring that our computer systems and network infrastructure operate smoothly and efficiently. You will troubleshoot and resolve technical issues, manage our IT infrastructure, and assist with the implementation of new IT systems and policies. Your role will be crucial in maintaining high levels of IT support and customer satisfaction. Roles and Responsibilities Provide first and second-level support for all IT-related issues across various departments. Troubleshoot and resolve hardware, software, and network problems. Install, configure, and maintain PCs, network devices, and software applications. Monitor and maintain computer systems and networks to ensure high availability and performance. Assist with the setup of new users, including hardware provisioning and software installation. Ensure the security of data, network access, and backup systems. Document internal procedures and maintain a comprehensive inventory of all IT assets. Collaborate with external vendors and support teams for problem resolution. Participate in the planning and implementation of IT projects. Provide training and guidance to users on IT systems and best practices. You should have Proven experience as an IT Support Engineer or similar role. Strong knowledge of computer systems, networks, and various operating systems (Windows, macOS, Linux). Familiarity with help desk software and remote troubleshooting. Excellent problem-solving and analytical skills. Ability to manage multiple tasks and projects in a fast-paced environment. Strong communication and interpersonal skills. A willingness to learn and adapt to new technologies and procedures. Preferred Qualifications Certifications such as Microsoft Certified Professional (MCP), or Cisco Certified Network Associate (CCNA). 2-3 years of experience in IT Support. Knowledge of IT security practices and solutions. Role & responsibilities

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1.0 - 6.0 years

0 - 2 Lacs

Mumbai, Navi Mumbai

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We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 2 to 4 Yrs Job Location: Mumbai (Chembur) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

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0.0 - 6.0 years

1 - 3 Lacs

Gurugram

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Responsibilities: * Perform laptop repairs, hardware troubleshooting & installations * Provide laptop support with expertise in hardware engineering Health insurance Provident fund

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2.0 - 3.0 years

2 - 2 Lacs

Ahmedabad

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• Manage end-to-end client servicing and project delivery • Good Knowledge of CCTV installation • Access control • IP CCTV • Good Knowledge Wireless Devices

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