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Job Description

About the Role
We are looking for a dynamic Pre-Sales Engineer to support our growing sales and customer success efforts. As a Pre-Sales Engineer at Zigment.ai, you ll work closely with prospective clients to understand their business needs, demonstrate the value of our AI solutions, and help craft customized implementations that drive impact. This role is ideal for someone who is equal parts technical and customer-focused, and who thrives in a fast-paced, collaborative environment.
What You ll Need
Bachelors degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Strong communication and interpersonal skills with the ability to build relationships and present complex solutions clearly. Technical aptitude with the ability to understand and explain AI, NLP, and SaaS technologies. Ability to gather client requirements and map them to product capabilities. Experience creating solution demos, technical documentation, or POCs. Comfort working in customer-facing roles, with strong problem-solving skills.
Preferred Qualifications
1 3 years of experience in pre-sales, solutions engineering, or customer success.
Familiarity with CRMs, APIs, cloud platforms (AWS/GCP/Azure), and no-code tools. Background in AI, chatbot solutions, or enterprise SaaS platforms. Experience in presenting to technical and business stakeholders. Basic programming or scripting knowledge (any language).
What You ll Do
Partner with Sales and Product teams to support client discovery, needs assessment, and technical solutioning. Lead product demonstrations, answering technical questions and positioning Zigment s capabilities effectively. Build custom proof-of-concepts or pilot configurations using our internal tools to showcase tailored solutions. Collaborate with Integration Engineers to ensure a smooth handoff from pre-sales to implementation. Respond to RFPs and assist in creating technical proposal documents. Gather feedback from prospects and communicate insights to Product and Engineering for roadmap improvements. Maintain a deep understanding of our product to guide prospects through their buying journey.

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Metafolks
Metafolks

Technology

Tech City

150 Employees

27 Jobs

    Key People

  • Jane Doe

    CEO
  • John Smith

    CTO

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