Practice Manager

You will be joining Oracle NetSuite, where the belief in the permanence of cloud technology is shared by over 20,000 customers. The company advocates for businesses to operate without the burden of traditional data centers and costly staff. NetSuite aims to make businesses lean, efficient, and agile by offering a cloud-based, unified system that drives unprecedented capabilities for business growth. Established in 1998 as a pioneer in cloud ERP, Oracle NetSuite's global business unit has revolutionized customer operations, eliminating the high costs and inefficiencies associated with on-premise systems. Working at Oracle NetSuite requires dedication and smart work. The company values fierce competitors and fearless trailblazers who are willing to take action and celebrate success. The role of Practice Manager within the NetSuite GBU Professional Services team is crucial. As a Practice Manager, you will be responsible for managing and nurturing the Project Management and Consulting community, overseeing delivery risks, and ensuring compliance with delivery methodologies and standards. Your success will be measured by team performance, improvements, effective risk management, revenue generation, and customer satisfaction. Key Responsibilities: - Ensure team meets billable utilization targets - Achieve quarterly PS revenue targets - Collaborate with Account and Client Management teams to drive user adoption of NetSuite - Manage executive-level customer relationships and oversee NetSuite implementation - Lead project staffing and resource scheduling on consulting engagements - Train, mentor, and manage a team of resources - Provide coaching and mentorship for resources" career development - Manage day-to-day administrative tasks - Support presales activities and solution delivery projects - Analyze demand for Practice skills and ensure appropriate resource availability - Promote Professional Consulting Services portfolio and global offerings - Work with Resourcing and Demand to allocate practice resources effectively - Set objectives, review performance, and develop Project Manager/Consultants - Define project scopes, expectations, and financial plans - Manage recruitment, attrition, and training budget for the Practice - Operate in accordance with Oracle's HR policies and procedures Preferred Qualifications: - 10-12+ years of systems applications consulting experience - Proven leadership in Professional Services Delivery with revenue responsibility and staff management - Strong Retail and/or Wholesale Distribution vertical application solution experience - Ability to translate customer business requirements into software solutions - Account Management and business development skills - Exceptional communication and client management abilities - Experience in Change Management and Business Process Mapping - Previous services sales experience, preferably at the C level - Consulting and management experience in a SaaS environment is advantageous This is a night shift role from 6 PM to 3 AM IST.,