Portfolio Performance Engineer II

JOB SUMMARY

ROLE AND RESPONSIBILITIES

The candidate will lead the fulfillment of a small set of portfolios of technical asset management contracts for solar renewable energy projects, provide engineering consulting services, and support the Portfolio Management, Onboarding and Technical Asset Management teams.

• Fulfill technical requirements of the Asset Management contracts:
• Evaluate technical performance of client sites and identify data and performance issues and recommendations for improvement
• Oversee Operations and Maintenance providers and provide technical feedback and support
• Track equipment and data outages and take steps to reduce frequency and duration
• Manage and maintain tickets reflecting Operations and Maintenance issues; monitor site performance
• Analyze and provide feedback on spares strategy
• Participate in root cause analysis and problem resolution
• Provide monthly reports of site performance metrics
• Discuss technical issues with technical and non-technical internal audiences
• Audit performance and availability guarantee reports
• Assist with Technical Onboarding of new solar sites including reviewing drawings and site design, reviewing
• PVSyst and setup of expected energy model, site data evaluation with feedback to client.
• Provide technical guidance on handoff from developer to O&M provider, participate in onboarding and turnover calls with client, developer and O&M provider.
• Compare design, model data and financial forecasts to identify gaps and issues.
• Drive resolution of problems of medium complexity and team-based scope. Assist Technical Lead on project resolution and performance analysis as required.
• Represent the team in routine communications with clients and within the organization.
• Coach and train newer team members on job specific roles and processes.
• Drive small team improvement initiatives.

REQUIRED QUALIFICATION & EDUCATION

• Working knowledge in the renewable energy performance field.
• Proven documentation, presentation, and communication skills.
• University Degree with 2-4 years of experience in the domain.
• Masters/Graduate degree and 0-2 years experience in domain.

REQUIRED SKILLS & COMPETENCIES

• PV plant performance analysis, solar industry best practices, energy storage concepts
• Power generation and substation concepts
• Familiarity with module/inverter/tracking system technology
• Electrical and solar equipment testing procedures
• Data analysis and reporting
• Basic leadership and project management skills
• Able to liaise with clients on difficult matters in a professional manner
• Big picture thinking that drives team to meet organizational goals and provides team-based improvements
• Root cause analysis & process improvement
• Able to lead and work as part of a team

REQUIRED SOFTWARE KNOWLEDGE

• Expertise in MS Office MS Office (Word, Excel, PowerPoint) and Adobe PDF toolsets
• Familiarity with databases.

PREFERRED EXPERIENCE

• PV simulation software such as PVSYST
• Experience in customer service
• Process improvement experience
• Experience in the green energy or utilities domain
• Experience with a U.S. based company

PREFERRED SKILLS & COMPETENCIES

• Root cause analysis and problem-solving skills
• Strong communication skills with the ability to distill information and present it in an understandable manner appropriate for the audience
• Process improvement
• Basic coaching / leadership skills