6 - 9 years
10 - 14 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Experience: 5-7 years of experience in supporting Jira, including workflow configuration, schema configuration, and JQL
Skills: Understanding of Jira APIs, webhooks, and web technologies (HTML, CSS, JavaScript, PHP, Java)Certifications: SAFe certifications or strong knowledge preferred
Desired Skills:
Technical Proficiency: Knowledge of Confluence APIs, DNS, databases, networking, and Active Directory
Integration: Develop and maintain integrations between Jira and other systemsProblem-Solving: Ability to create logic flow charts and process diagrams based on client needs
Key Responsibilities:
Configuration and Administration: Provide configuration and administrative support for the Atlassian tool suite, including Jira, Confluence, and key third-party add-onsWorkflow Management: Design and manage workflows, fields, screens, reports, and dashboards within JiraUser Support: Provide application support for Jira and Confluence to IT and the rest of the businessCustomization: Customize Jira projects with various schemas to match business needsTraining: Train and mentor team members on the effective use of JiraDocumentation: Generate documentation on workflows and processes implemented in Jira to support runbooksTroubleshooting: Address user concerns and queries, troubleshoot technical issuesPerformance Monitoring: Monitor system performance and implement improvements where necessary
IDESLABS PRIVATE LIMITED
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