1586 Patch Jobs - Page 42

Project/Opportunity Details A SWEAP task is a real-world GitHub problem packaged with a testing environment and solution (i.e., the golden patch). This environment and solution are used to train an agent to solve the problem and verify the solution in the testing environment. A contributor’s job is to verify the testing environment based on testing logs, categorize the problem by specificity and knowledge areas, and write additional notes to help an agent understand what a good solution looks like based on the code edited in “the golden patch” and notes on GitHub. Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're seeking contributors with professional software engineering experience on production repositories and experience building and maintaining large-scale coding repositories. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Verifying the testing environment based on testing logs. Categorizing problems by specificity and knowledge areas. Writing additional notes to help an agent understand what a good solution looks like based on the code edited in “the golden patch” and notes on GitHub. Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Solving coding problems and writing functional and efficient code in various programming languages. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Application Requirements Valid identification document from your current country of residence is required LinkedIn profile with 5+ connections is mandatory Tech Stack Priorities The current priority for this team is contributors who are well-versed in Go, Git, Java, JavaScript, Python, and TypeScript. Candidates will be screened on language-specific challenges, including: Go: concurrency management, race conditions, web server implementations Java: Thread-safe implementations, caching systems, concurrent operations TypeScript: Advanced type features, generics, utility types JavaScript: Deep object cloning, memory management, prototypal inheritance Python: Optimization techniques, algorithm implementation, recursion Required Qualifications Professional software engineering experience on production repositories. Experience building and maintaining large-scale coding repositories. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice To Haves: Bachelor's or Master's degree in Computer Science. Experience with modern JavaScript frameworks and libraries (Next.js, Vue, Angular). Familiarity with frontend testing frameworks (Jest, React Testing Library, Cypress). Knowledge of state management solutions (Redux, Context API, MobX). Experience with TypeScript and modern frontend tooling. Recognized accomplishments or contributions to the coding community or in projects. Proven analytical skills with an ability to approach problems creatively. Adept communication skills, especially when understanding and discussing project requirements. A commitment to continuous learning and staying updated with the latest coding advancements and best practices. Enthusiasm for teaching AI models and experience with technical writing! If you're passionate about software engineering and the future of AI technology, this is an excellent opportunity to contribute to cutting-edge AI technology while leveraging your expertise!

Project/Opportunity Details A SWEAP task is a real-world GitHub problem packaged with a testing environment and solution (i.e., the golden patch). This environment and solution are used to train an agent to solve the problem and verify the solution in the testing environment. A contributor’s job is to verify the testing environment based on testing logs, categorize the problem by specificity and knowledge areas, and write additional notes to help an agent understand what a good solution looks like based on the code edited in “the golden patch” and notes on GitHub. Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're seeking contributors with professional software engineering experience on production repositories and experience building and maintaining large-scale coding repositories. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Verifying the testing environment based on testing logs. Categorizing problems by specificity and knowledge areas. Writing additional notes to help an agent understand what a good solution looks like based on the code edited in “the golden patch” and notes on GitHub. Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Solving coding problems and writing functional and efficient code in various programming languages. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Application Requirements Valid identification document from your current country of residence is required LinkedIn profile with 5+ connections is mandatory Tech Stack Priorities The current priority for this team is contributors who are well-versed in Go, Git, Java, JavaScript, Python, and TypeScript. Candidates will be screened on language-specific challenges, including: Go: concurrency management, race conditions, web server implementations Java: Thread-safe implementations, caching systems, concurrent operations TypeScript: Advanced type features, generics, utility types JavaScript: Deep object cloning, memory management, prototypal inheritance Python: Optimization techniques, algorithm implementation, recursion Required Qualifications Professional software engineering experience on production repositories. Experience building and maintaining large-scale coding repositories. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice To Haves: Bachelor's or Master's degree in Computer Science. Experience with modern JavaScript frameworks and libraries (Next.js, Vue, Angular). Familiarity with frontend testing frameworks (Jest, React Testing Library, Cypress). Knowledge of state management solutions (Redux, Context API, MobX). Experience with TypeScript and modern frontend tooling. Recognized accomplishments or contributions to the coding community or in projects. Proven analytical skills with an ability to approach problems creatively. Adept communication skills, especially when understanding and discussing project requirements. A commitment to continuous learning and staying updated with the latest coding advancements and best practices. Enthusiasm for teaching AI models and experience with technical writing! If you're passionate about software engineering and the future of AI technology, this is an excellent opportunity to contribute to cutting-edge AI technology while leveraging your expertise!

Project/Opportunity Details A SWEAP task is a real-world GitHub problem packaged with a testing environment and solution (i.e., the golden patch). This environment and solution are used to train an agent to solve the problem and verify the solution in the testing environment. A contributor’s job is to verify the testing environment based on testing logs, categorize the problem by specificity and knowledge areas, and write additional notes to help an agent understand what a good solution looks like based on the code edited in “the golden patch” and notes on GitHub. Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're seeking contributors with professional software engineering experience on production repositories and experience building and maintaining large-scale coding repositories. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Verifying the testing environment based on testing logs. Categorizing problems by specificity and knowledge areas. Writing additional notes to help an agent understand what a good solution looks like based on the code edited in “the golden patch” and notes on GitHub. Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Solving coding problems and writing functional and efficient code in various programming languages. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Application Requirements Valid identification document from your current country of residence is required LinkedIn profile with 5+ connections is mandatory Tech Stack Priorities The current priority for this team is contributors who are well-versed in Go, Git, Java, JavaScript, Python, and TypeScript. Candidates will be screened on language-specific challenges, including: Go: concurrency management, race conditions, web server implementations Java: Thread-safe implementations, caching systems, concurrent operations TypeScript: Advanced type features, generics, utility types JavaScript: Deep object cloning, memory management, prototypal inheritance Python: Optimization techniques, algorithm implementation, recursion Required Qualifications Professional software engineering experience on production repositories. Experience building and maintaining large-scale coding repositories. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice To Haves: Bachelor's or Master's degree in Computer Science. Experience with modern JavaScript frameworks and libraries (Next.js, Vue, Angular). Familiarity with frontend testing frameworks (Jest, React Testing Library, Cypress). Knowledge of state management solutions (Redux, Context API, MobX). Experience with TypeScript and modern frontend tooling. Recognized accomplishments or contributions to the coding community or in projects. Proven analytical skills with an ability to approach problems creatively. Adept communication skills, especially when understanding and discussing project requirements. A commitment to continuous learning and staying updated with the latest coding advancements and best practices. Enthusiasm for teaching AI models and experience with technical writing! If you're passionate about software engineering and the future of AI technology, this is an excellent opportunity to contribute to cutting-edge AI technology while leveraging your expertise!

🟨 We’re Hiring – Business Development Executive (BDE) 📍 Location: Hybrid – Indore, Madhya Pradesh 🎯 Salary: Up to ₹10 Lakhs/month (Target-Based) 🏢 Company: Patch Line Technologies LLP We’re looking for a passionate and results-driven BDE to join our team. The ideal candidate will have experience in end-to-end sales cycles , strong negotiation skills, and the ability to build long-term client relationships. 🔹 Responsibilities: Build and maintain relationships with prospective and existing clients Manage the complete sales pipeline Analyze market trends and establish competitive advantages Meet and exceed revenue targets Provide insights using CRM and performance metrics 🔹 Qualifications: Bachelor's degree 3+ years in sales/business development (IT or tech preferred) Proven experience in full sales cycles including deal closure Strong communication & presentation skills Excellent negotiation and client-handling skills CRM experience (Zoho, HubSpot, or similar) is a plus 🔁 Compensation: Target-Based Payouts Earnings up to ₹10,00,000/month depending on performance Attractive Incentives & Growth Opportunities 💼 Join a fast-growing tech company that believes in results, rewards, and rapid career growth. 📩 To apply, email your resume to hr@patchlinetech.com 📞 Contact: +91 7649800211 / +91 8966983955 Show more Show less

Roles and Responsibilities On-Premises Administration (Windows s Linux): Deliver L3 troubleshooting and resolution for Windows Server (2016–2022) and Linux (RHEL, Ubuntu, CentOS) Administer Active Directory, DNS, DHCP, Group Policies , and network file services Deploy and optimize virtual machines using VMware vSphere and Microsoft Hyper-V Manage disk volumes, backup schedules , and patch baselines across systems. Coordinate escalations with OEMs and vendors Cloud Infrastructure (AWS/Azure): Configure and manage IaaS components (VMs, Load Balancers, VPC, Storage, IAM, etc.) Configure and maintain cloud infrastructure using AWS EC2, Azure VMs, IAM, S3/Blob, Route Tables, Load Balancers. Troubleshoot cloud outages , VPC connectivity, access control issues, and performance bottlenecks Support hybrid cloud adoption and application migrations Assist with cloud integration, lift-and-shift migrations, and cost optimization practices. Monitoring s Automation: Implement monitoring via Nagios, Zabbix, AWS CloudWatch, Azure Monitor Create PowerShell and Bash scripts for automation, health checks, and maintenance Use PowerShell scripts, Bash , or automation tools (e.g., Ansible) to streamline administrative tasks. Own alert handling, event correlation , and SOPs for infrastructure stability Technical Escalation s RCA: Take ownership of critical escalations , conduct RCA, and collaborate across cross-functional teams (Network, App, Cloud). Own end-to-end incident resolution and root cause analysis (RCA) Proactively address recurring issues and participate in problem management Collaborate with IT, cloud teams, and application owners for in-depth troubleshooting Candidate Profile Experience: 10–12 years in enterprise IT infrastructure Role Type: Individual contributor, Hands-On Technical Specialist Strong communication skills : Able to document, articulate, and coordinate effectively with technical and non-technical stakeholders. Scope: L3 escalation support Preferred Qualifications B.E./B.Tech/MCA or equivalent in Computer Science / IT Certifications (Preferred): Microsoft Certified: Windows Server / Azure Administrator AWS Certified SysOps Administrator RHCE / RHEL Certified Admin Show more Show less

Requirements Description and Requirements Position Summary The Shared Application Platform Engineering team is to provide the enterprise configuration and support for integration technologies such as IBM WebSphere Application Server (WAS) and WebSphere Liberty and ensure the platform stability and process improvement. Responsibilities include planning, engineering, and implementation of application platform infrastructure to include operational processes and procedures. This position includes evaluation and recommendation of new products and technologiesto the enterprise. Job Responsibilities Design and implement complex integration solutions through collaboration with engineers, application teams and operations team across the global enterprise. Middleware engineers will configure lower environments through automation and hand over to and support the operation’s team implementation in the higher environments Perform installation, configuration, and maintenance-level administrative functions for middleware, including patch installation and capacity management Monitor middleware performance and assist with ensuring middleware security Implement and support configuration management, orchestration, and maintenance automation using tools such as Ansible, CHEF, Azure DevOps, Python, and Unix shell Collaborate with other engineers to understand emerging technologies and their effect on unit cost and service delivery as part of the evolution of the integration technology roadmap Investigate, recommend, implement, and maintain middleware solutions using cloud, open source and container technologies Provide technical support to application developers when required. This includes promoting use of best practices, ensuring standardization across applications and trouble shooting Investigation of released fix packs, automation, documentation and handing over to operations in collaboration with Senior Engineers Assist new team team members and create standardized processes to simplify and standardize support engineers' role, and provide guidance to engineers from disciplines such as networking, database management, WebSphere Application Server (WAS) etc. Technical leadership, ability to think strategically and effectively communicate solutions to a variety of stake holders Work in Agile model with the understanding of Agile concepts Able to debug production issues by analyzing the logs directly and using tools like Splunk Strong collaboration with team members Should be able to utilize ServiceNow in Change management, Incident management, Catalog task management, Problem management Participate in cross-departmental efforts Leads initiatives within the community of practice Track project status working with team members and report to leadership Good decision-making skills Take ownership for the deliverables from the entire team Learn new technologies based on demand and help team members by coaching and assisting Willing to work in rotational shifts Good Communication skills with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in WebSphere and Liberty applications build in both windows and Linux infrastructure and able to lead project Perform installation, configuration, and maintenance-level administrative functions for middleware, including patch installation and capacity management Monitor middleware performance and assist with ensuring middleware security Resolving the application issues and identifying bugs and fixing the issue Upgrading the WAS and Liberty versions. Apache / HIS Ansible Python Linux/Windows OS Communication OpenShift Json/Yaml Shell scripting AZDO Pipelines Azure DevOps Run/Code Ansible (Automation) Integration of authentication and authorization methods Web to jvm communications SSL/TLS protocols/cipher suites and certificates/keystores WebSphere ND administration Liberty administration Troubleshooting Integration with database technologies Integration with middleware technologies Continuous Integration / Continuous Delivery (CI/CD) Experience in creating and working on Service Now tasks/tickets About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

About the Role Hiring on behalf of a leading data centre enterprise for the role of Windows Server Administrator . This is a fantastic opportunity for a skilled IT professional who thrives in high-availability, mission-critical environments and has hands-on expertise with Windows Server systems, Active Directory, and virtualisation platforms. Key Responsibilities Install, configure, and manage Windows Server OS (2012/2016/2019/2022) and related infrastructure. Administer Active Directory , Group Policy , DNS , DHCP , and WSUS . Perform routine maintenance: patch management, system updates, backups, and health checks. Monitor server performance, analyse logs, and ensure data centre stability and uptime. Troubleshoot and resolve system, hardware, and networking issues. Support and maintain virtualised environments (e.g., VMware, Hyper-V). You can implement IT security best practices, including firewall management and access controls. Maintain accurate documentation: SOPs, asset inventories, and configuration logs. Collaborate with cross-functional teams on infrastructure upgrades and system migrations. Provide Tier 2/3 technical support and participate in on-call rotations for incident response. Must-Have Qualifications Bachelor's degree in IT, Computer Science, or equivalent experience. 3–5 years of experience in Windows Server administration in a production or data center environment. Solid understanding of Active Directory , Group Policies , and core Windows Server features. Familiar with hardware platforms like Dell , HPE , or Lenovo , including iDRAC/iLO tools. Strong PowerShell scripting skills for task automation. Basic knowledge of networking (TCP/IP, DNS, DHCP). Experience working with ITIL-aligned incident and change management workflows. Preferred Qualifications Microsoft Certifications : MCSA, MCSE, AZ-800/801. Experience with cloud or hybrid environments (Azure/AWS). Knowledge of SAN/NAS storage, backup solutions (e.g., Veeam, Commvault). Prior exposure to 24x7 mission-critical or Tier 3/4 data centers. Show more Show less

Netoyed is a CMMI Maturity Level 5 digital technology company specializing in digital transformation and product engineering services, with locations in Australia, New Zealand, the US, and India. Our expertise cuts across a number of sectors, including telecommunications, healthcare, banking and finance, and education, and our team is made up of professionals with a wide range of skills, from development and entrepreneurship to analytics and business agility. At Netoyed, we pride ourselves on delivering cutting-edge digital platforms and products that help to supercharge businesses wherever they may b. Company Link: https://www.netoyed.com/ LinkedIn Link: https://www.linkedin.com/company/netoyed/posts/?feedView=all Headquartered: Sydney, NSW Founded : 2015 Location - Noida, Sec 63 Shift - EST business hours (US) Overview: We are looking for a Senior MAC Support Engineer who has experience using JAMF and has completed multiple, moderately complex technical tasks. Good to have experience in the Windows Desktop support process as well. Requirements: Proficient in one or more modern scripting languages (Ex: Python, Bash, Shell, PowerShell) Provide automated software deployment to user workstations via JAMF management solution. Provide tier 2 and tier 3 support for all related technical questions for the Mac OS platform. Support and management of the Macintosh environment, knowledge of the following Mac infrastructure -Mac OS Security and Policy Compliance to include patching, encryption, configuration management, energy management, remote device management, and reporting/visibility, image creation and compatibility that support desktop/laptops. Expertise with MacOS: Sentinel One, JamfPro, Advanced knowledge of JAMF Pro management platform Advanced knowledge of patch management concepts and methodologies Advanced knowledge of macOS OS and Apple hardware Show more Show less

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and applications expertise, and be responsible for implementation of the solutions. How You Will Contribute You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure that support service level objectives and key performance indicators are accomplished. What You Will Bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in : Managing staff and line responsibilities Managing large-scale software and application services Service delivery, support and excellence Program/Project management with experience managing multiple projects for budgets, resources, schedules and quality General technical background Understanding of integration and how different applications talk to each other Process and service orientation Business processes An End User Computing (EUC) Transformation Lead is responsible for guiding and executing the strategic transformation in the EUC space in digital workplace, ensuring it aligns with business goals and leverages technology effectively. This role involves developing and implementing digital strategies, managing projects, collaborating with stakeholders, and ensuring the successful adoption of new technologies and processes within Mondelez. The role has a strong engagement focus and is responsible for leading the development and management of digital working groups. This role requires a blend of technical expertise, business acumen, and a proven ability to lead change in complex, multinational environments. Role & Responsibilities Develop and maintain EUC strategic plans and roadmaps, aligning with business goals and emerging technologies, considering cost, security, and scalability. Develop and execute a multiyear EUC Strategy and roadmap in alignment with IT business goals. Lead the end-to-end transformation of EUC services, including virtual desktop infrastructure, modern device management, User Experience Platforms and solutions. Analyze Data and Trends and utilize data-driven insights and industry trends to recommend and prioritize digital transformation initiatives. Deploy cutting-edge technologies such as RPA, workflow automation, and data analytics to optimize operations. Integrate and optimize existing digital solutions for robust performance. Oversee the transformations to cloud enabled solutions and ensure Integration of various tools to achieve optimum benefit of solutions. Collaborate with IT Security, network and business stakeholder to ensure scalable and compliant EUC environments. Design, develop, and implement integrations between ServiceNow and Microsoft based technology on business requirements. Design, develop, and implement integrations leveraging the Microsoft Graph API to connect various systems with Microsoft 365 services. Define and track KPI for EUC transformations and End User satisfaction. Develop insightful dashboards and reports to communicate progress and results effectively. Develop and implement change management plans to support the successful adoption of new technologies and processes. Manage EUC transformation projects, ensuring they are delivered on time, within budget, and meet business requirements. Collaborate with cross-functional teams globally to drive transformation initiatives. Manage stakeholder expectations through effective communication and advanced presentation skills. Promote a culture of change readiness and continuous improvement. Actively participate in POC, UAT of solutions and provide valuable feedback to enhance productivity. Collaborate with IT leadership and other stakeholders to align EUC initiatives with business goals and objectives. Apply the project management methodologies, tools, and best practices for the EUC transformation projects. Report the status, progress, and outcomes of the EUC projects to Global EUC Lead, IT leadership and business stakeholders. Foster a culture of collaboration, innovation, and excellence within the EUC team, promoting a positive and inclusive work environment. Drive continuous improvement initiatives to enhance the quality, efficiency, and effectiveness of end-user support services, implementing best practices and industry standards. Qualifications Bachelor's degree in computer science, information systems, or related field. At least 10 years of experience in Digital Workplace management and support. At least 5 years of experience in large Transformation Projects, project management, preferably in the digital workplace domain. Strong knowledge and skills in EUC technologies, such as Windows, MacOS, iOS, Android, Application Packaging BigFix, MDM, Intune, JAMF, Citrix etc. Sound knowledge in Service Now, Azure AD, Nexthink. Proved track record in managing complex transformation projects, preferably in large enterprises. Excellent Spoken and written English communication skills. Knowing Spanish would also be preferred. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex technical concepts to non-technical stakeholders. Proven leadership experience, with a track record of successfully managing teams and delivering projects on time and within budget. Knowledge of ITIL framework and experience in service management. Proficient in process mapping, optimization software, and automation tools (e.g., RPA). Strong understanding of data analytics and visualization tools. Good analytical thinking. Familiarity with global business operations and standards. Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Software & Applications Technology & Digital Show more Show less

Job Title/Role : Senior System Engineer Location : Chennai, Thoraipakkam Experience : 10+ Years Position Summary Executes day-to-day maintenance tasks including problem determination and resolution and root- cause analysis. Plans and coordinates the design, installation, administration, and usage of server, storage, virtualization, and other distributed technologies. Conducts system analysis and development to keep systems current with changing technologies. Coordinates communication and support between user-community and the technical/operations functions of IT in relationship with all Windows/Linux functions. Provides recommendations and technology roadmaps to management in the research, design, and development of effective operating programs, systems, procedures, and practices. Ensures the use of performance data and historical metrics and provides and maintains related technology documentation. Job Duties Executes day-to-day maintenance tasks including problem determination and resolution and root-cause analysis. Responds to live site issues, and executes software, platform, and configuration changes. Ensures the use of performance data and historical metrics to plan effectively for growth needs including plan upgrades and optimizations, migrations, and new implementations; identifies and resolves efficiency issues, and improves functionality. Provides and maintains documentation of systems architecture, troubleshooting and support guidelines, system metrics, project information and plans, and training information. Participates in the development of best practice standards including capacity planning, monitoring, configuration, security, historical metrics, recovery strategies, and migration strategies. Validates and adheres to these defined best-practice standards. Works with Associate manager/ manager to set direction regarding authorized software (operating system and application) installed on servers and workstations. Oversee applications running and identifies and resolves problems; continues performance enhancements with measurable benchmarks. Research software updates and patches to supported applications and various operating systems; assists system engineers with installation and testing, as necessary. Interfaces with various areas of IT staff to support ongoing efforts, and works with external resources and vendors, giving and receiving information. Assists software engineers with complex or more difficult technical support inquiries related to hardware maintenance and/or repairs, as necessary. Provides technology stewardship for distributed technologies such as DNS, SMTP, DHCP domain controllers, active directory applications, printing, mail, web servers and FTP services for the Enterprise. Ensures that the SDLC environments (Development, QA, Production) are properly configured and synchronized. Recognizes and addresses potential areas where existing policies and procedures require change, or where new ones need to be developed; this is especially important when guiding and supporting future business lines and expansion. Education An undergraduate degree from an accredited college or university with a focus in Business Information Systems, Computer Science, Information Technology, or related discipline; or in the absence of a degree, directly-related job experience in planning, and coordinating the design, installation, administration, and usage of server, storage, virtualization, and other distributed technologies, where a number of years and proven knowledge may offset the degree requirement. Experience In addition to the education outlined above, at least 10 years of experience in troubleshooting hardware/software for servers and workstations; at least 3 years of systems engineering experience, designing and implementing VMWare and Microsoft server/workstation technologies. Thorough knowledge of and experience with Windows, VMware Virtualization software* (Lab Manager, ESX) Microsoft Active Directory; TCP/IP / DHCP / WINS / DNS, SharePoint, Email and SAN Technology. A proven track record of executing day-to-day maintenance tasks including problem determination/ resolution, and root-cause analysis. Requires broad technical capabilities to distinguish between hardware/software-related problems as well as effective communication skills with the ability work both independently ad as a member of a team as needed. Prefer a Microsoft Certified Systems Administrator (MCSA); Microsoft Certified Information Technology Professional (MCITP) Enterprise Administrator; however related experience may be substituted for the certification providing with intent and ultimate action to achieve certification. Ability to utilize performance data and historical metrics to plan for future Enterprise growth and to provide and maintain related technology documentation. Travel & Other Considerations Travel is rare; however this position must be available for 24-hour “on-call” service to respond to system emergencies. Discipline Addendum for OEConnection Senior System Engineer Configuration Management Disciplines - Required/Preferred Experience & Skills Management, configuration, and troubleshooting of Windows Server, Windows Desktop, 365 (Exchange, SharePoint, Entra AD, Intune),Active Directory (GPO, ADUC), telephony platform, MDM (Intune, SCCM, Jamf), patch management (SCCM, Azure ARC), mail flow (Exchange, Mimecast), file services (SharePoint, DFS), managing virtual servers using a hypervisor such as VMware or Hyper-V, and SSO/IDP. Writing and modifying PowerShell scripts and batch files, especially as it pertains to managing the 365 platform. Technical documentation, performing self-lead work, recording work in a ticketing platform and project management systems, training team members across regions. Internal Operations Disciplines - Required/Preferred Experience & Skills Linux and/or MacOS experience Microsoft Power Platform experience (PowerApps, Power Automate) creating apps and writing advanced flows. Advanced experience (5+ years) configuring everything above, especially Intune. Previous experience with rolling out RBAC, JITA ,and PIM Experience creating and managing a disaster recovery plan beyond just performing backups. Experience managing servers on a cloud platform such as Azure or AWS. Must-have skillset for the role: Windows Server 365 (Exchange, SharePoint, Entra AD, Intune) Active Directory Hyper-V/VMWare Perks and Benefits: Competitive salary and benefits Group Medical Insurance ICICI Bank Multi Wallet Collaborative workspace Flexible working hours Hybrid working model What Makes Working at OEC Awesome? We have a new OEC Technology Centre of Excellence in Chennai, India! Our team is beyond thrilled to work with the new office, but we’re even more excited for the innovation and creativity that this living space will certainly inspire! We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. OEC India has been selected as one of the ‘Top 25 Safest Workplaces in India’ by KelpHR. OEC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, creed, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, marital status, familial status, veteran or military status, status regarding public assistance, membership or activity in a local commission, or any other protected status in accordance with applicable federal, state and local law. 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Role Description Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical people and financial management (Hierarchical or Lateral) Outcomes 1) Mentor new team members in understanding customer infrastructure and processes2) Review and approve RCA prepared by team and drive corrective and preventive actions for permanent resolution3) Review problem tickets for timely closure. Measure incident reduction achieve by problem record for showcasing during Governance review4) Provide technical leadership for change implementation 5) Review CSI initiatives and aggressively drive for time bound closure to achieve optimization and efficiency goals6) Drive delivery finance goal to achieve project forecast numbers 7) Work on proposals and PIP for identified greenfield opportunity to increase revenue Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change tickets handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements10) Overall financial goals of project11) % of incident reduction by problem management12) Number of repeated escalations for the same technical issue Resolution/Response Outputs Expected: Daily review of resolution and response SLA for early intervention of SLA management Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Assist and lead technical teams to rope in technology experts for complex issues Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Define OLA between delivery layers (L1 L2 L3 etc) and enforce adherence. SPOC for any customer and leadership escalations Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Runbook/KB Review KB compliance and suggest changes. Initiate and drive periodic SOP review with customer stake holders Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) Resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Complete certification of respective career paths. Explore cross training possibilities for improved efficiency and career growth. Performance Management Update FAST Goals in NorthStar; track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members understanding the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Drive finance goals of the account. Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server tickets to resolution4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage and backup enhancements. Perform change management.b. Skilled in in core fabric technology storage design and implementation. Hands on experience in backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage and backup team; review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design; Database schema creation and managementb. Identification of data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers witches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the and Backup technologies9) Tools:a. Proficient in understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database managementb. Knowledge in OS System and networking skills Additional Comments REQUIRED EXPERIENCE AND ABILITIES 1. Strong leadership of technical teams in a distributed environment 2. Hands on technical experience - Strong working knowledge of Developing, Designing and implementing large scale enterprise applications. 3. Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills(Ability to prepare clear, concise, and persuasive communications with multiple stakeholders) 4. Demonstrated self-motivation and accountability; flexibility 5. Ability to recruit and develop cohesive teams 6. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers 7. Good knowledge of Agile process 8. Managing Distributed and Enterprise web applications with strong experience executing Java projects 9. Proven ability to understand technological infrastructure and how it relates to project solutions and integrations, demonstrate the relationship of data structures as they relate to integrated systems solutions on a healthcare system 10. Demonstrates excellent consultative, solution selling skills and technical leadership 11. Demonstrated ability to adapt to new technologies and learn quickly; ability to think abstractly 12. Bachelor of Engineering in Computer Science or equivalent degree 13. Ability to think out of the box and be innovative 14. Ability to resolve blockers of team members both technically and functionally REQUIRED TECHNICAL SKILL SET Must have: 1. Proficient in Java, J2EE with a good knowledge of its ecosystems 2. Solid understanding of fundamental design and architecture patterns such as: n-tier, Publish/Subscribe, REST, MVC, Microservices, Data Access (OR/M, DAO’s…etc.), Integration tools, Knowledge of SOAP, REST and XML technologies (XML, XPath, XSL, XML Schema, RNG, DTD, XQuery, DOM, etc.) 3. Good hands on experience with MVC, JDBC, RESTful, SOAP and Micro Services. 4. Experience with popular application frameworks, such as Spring, JSF, Struts, Spring MVC, Spring Boot, Prime faces… Etc and UI frameworks such as React,Angular,Jquery etc. 5. Experience in Database (SQL) database design, Query Development and performance tuning as applicable w.r.t Oracle/DB2 6. Experience / knowledge of healthcare systems and comprehensive understanding of large healthcare payer overall structure, processes, functions including Claims, Membership and Provider processing is an asset 7. Experience using tools like Jira, Confluence, MS SharePoint etc. is an asset 8. 5 or more years related experience in relevant technologies/roles; 8+ Overall experience 9. Adherence to best coding practices and principles 10. Good Knowledge of performance tuning and provide optimal code 11. Should have good exposure to CI/CD frameworks like Jenkins, Docker etc Nice to have: 1. Expert level experience with business and technical applications, or any combination of education and experience, which would provide an equivalent background 2. Multi database, multi-language or multi business application experience preferred 3. Experience with Rules Engines such as Drools Key Responsibilities 1. Lead offshore team in all aspects of application development 2. Coordination of development effort with onshore teams 3. Participates in developing application scope and objectives and preparing functional and/or technical specifications 4. Analyses and classifies complex change request and identifies and documents possible enhancements 5. Develops and performs unit testing and fixes defects identified during testing and re-executes unit tests to validate results 6. Codes and maintains complex components of information systems. 7. Develops and performs system testing and fixes defects identified during testing and re-executes unit tests to validate results 8. Participates in integrating activities with other IT departments for successful implementation and support of project efforts 9. Ensure team delivers with Quality and Performance Skills Azure,Aws,Aws Cloud,Azure Cloud Show more Show less

Role Description Job Description We are seeking a Technical Lead with strong hands-on experience in SampleManager LIMS . The ideal candidate will be responsible for leading development tasks, coordinating with clients and teams, and ensuring timely and high-quality delivery of LIMS projects. Candidates should have strong technical and domain expertise across Pharma and Oil & Gas industries, as well as a solid understanding of system integration, validation, and regulatory requirements. Key Responsibilities Lead and execute development and configuration activities in SampleManager LIMS, including: Sample workflows Stock and instrument modules Instrument interfacing using Integration Manager Report, Forms, and Label Designer Sample Scheduler, Batch Management, Lot Management Plate Handling, Stability, SQC, SM-IDI, PIMS, and Dashboards Work independently on end-to-end implementations, upgrades, and development projects. Coordinate effectively with clients and internal teams to gather requirements, plan deliverables, and track progress. Provide technical guidance and mentorship to junior team members. Ensure code quality, manage testing cycles, deployment processes, and patch preparation. Manage support, incident resolution, and enhancements using ITIL processes and change management practices. Collaborate with QA and validation teams to ensure compliance with GxP and regulatory guidelines. Participate in systems analysis, design, development, and integration activities. Essential Skills & Qualifications In-depth knowledge of SampleManager LIMS with at least 1–2 implementation or upgrade projects. Strong technical skills in .NET, Form Designer, ETL, and reporting tools. Sound understanding of the software development lifecycle, including testing, deployment, and validation. Knowledge of ITIL frameworks, support models, and change management processes. Proven experience in client coordination and project delivery in regulated industries. Good domain knowledge in Pharma and Oil & Gas lab environments. Strong attention to detail with the ability to balance and prioritize multiple projects. Excellent written and verbal communication skills. Preferred Skills Experience working on LIMS upgrades and migrations. Familiarity with SampleManager LIMS product architecture and customization. Understanding of compliance frameworks (21 CFR Part 11, ALCOA+, etc.). Skills Sample Management,Pharmacy,Itil Process,Database Show more Show less

Job Location: Mumbai Team: IT About Us At Zype, we are dedicated to leveraging advanced technology to foster business growth and operational excellence. As part of our team, you will contribute to building and maintaining a secure, efficient, and innovative IT environment that supports our ambitious business goals. Position Overview The IT Engineer will play a critical role in supporting and managing our technology infrastructure to ensure seamless day-to-day operations. This role requires a hands-on professional who is passionate about IT systems, security, and delivering innovative solutions to support our dynamic team. You’ll work closely with the IT Manager to maintain high service standards across the organization. Key Responsibilities IT Infrastructure Management: Maintain and optimize IT infrastructure, including servers, networks, and storage. Technical Support: Provide technical support to end-users, troubleshoot hardware and software issues, and ensure minimal downtime for all systems. Network Security: Assist in implementing network security protocols, monitoring systems, and promptly addressing security vulnerabilities to maintain data integrity and confidentiality. System Maintenance: Regularly update and patch software, perform system backups, and manage system configurations for all devices within the organization. Collaboration: Work closely with the IT Manager to support the deployment of new tools and technologies and ensure alignment with the company’s business objectives. Documentation: Document system configurations, maintenance schedules, and troubleshooting guides to ensure seamless knowledge transfer and operational efficiency. Asset Management: Track and manage IT assets, maintain inventory, and ensure the effective deployment of equipment and software across the organization. Qualifications Bachelor’s degree in information technology, Computer Science, or a related field. 2+ years of experience in IT engineering or a similar role, with hands-on expertise in managing networked systems, hardware, and software troubleshooting. Strong understanding of network security principles, protocols, and firewall management. Proficiency in Windows, Mac, and Linux operating systems. Familiarity with cloud environments, virtualization, and remote access technologies. Excellent problem-solving skills, attention to detail, and ability to work independently or collaboratively in a fast-paced environment. Preferred Skills Experience with network monitoring tools, intrusion detection/prevention systems, and endpoint security. Certifications such as CompTIA A+, Network+, or Cisco CCNA are a plus. Knowledge of scripting languages (e.g., PowerShell, Python) for process automation is a bonus. Why Zype? Join Zype and become a part of a company that values innovation, security, and excellence. This is an excellent opportunity for an IT Engineer looking to grow in a challenging and rewarding environment. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Information Security Analyst is a developing subject matter expert, responsible for designing and implementing security systems to protect the organization's computer networks from cyber-attacks, and to help set and maintain security standards. This role is required to monitor the organization's computer networks for security issues, install security software, and document any security issues or breaches found. The Senior Associate Information Security Analyst is responsible for assisting in the planning, implementation, and management of information security measures to safeguard the organization's digital assets and systems and contributes to maintaining a secure and compliant environment. What You'll Be Doing Key Responsibilities: Monitors security alerts and events from various sources, investigates potential threats, and escalates incidents as necessary. Assists in the implementation and monitoring of security controls, including firewalls, intrusion detection systems, and access controls. Performs regular vulnerability assessments, analyses scan results, and assists in prioritizing and remediating identified vulnerabilities. Supports the incident response team in investigating security incidents, documenting findings, and participating in remediation efforts. Assists in ensuring compliance with industry standards (for example, GDPR, ISO 27001) by conducting assessments and implementing necessary controls. Installs security measures and operates software to protect systems and information infrastructure, including firewalls and data encryption programs. Documents security breaches and assess the damage they cause. Works with the security team to perform tests and uncover network vulnerabilities. Fixes detected vulnerabilities to maintain a high-security standard. Develops organizational best practices for IT security. Performs penetration testing and upgrades systems to unable security software. Installs and upgrades antivirus software and tests and evaluates new technology. Assists with the installation of security software and understands information security management. Researches security enhancements and makes recommendations to management. Stays abreast of information technology trends and security standards. Contributes to security awareness initiatives by creating training materials, conducting workshops, and educating employees about best security practices. Maintains accurate records of security incidents, assessments, and actions taken for reporting and audit purposes. Assists in the management and maintenance of security tools, including antivirus software, encryption tools, and security information and event management (SIEM) systems. Participates in risk assessments to identify potential security threats, vulnerabilities, and associated risks to the organization. Collaborates with cross-functional teams, IT, and other teams to ensure security measures are integrated into the organization's processes and projects. Performs any other related task as required. Knowledge and Attributes: Good communication skills to effectively convey technical information to non-technical stakeholders. Good analytical thinking and problem-solving skills to prevent hacking on a network. Ability to identify and evaluate potential risks and to develop solutions. Ability to identify and mitigate network vulnerabilities and explain how to avoid them. Understands firewalls, proxies, SIEM, antivirus, and IDPS concepts. Understands patch management with the ability to deploy patches in a timely manner whilst understanding business impact. Developing proficiency with MAC and OS. Familiarity with security frameworks, standards, and regulations (for example, NIST, CIS, GDPR). Basic understanding of network and system architecture, protocols, and security controls. Ability to analyze security incidents and assess potential risks. Ability to work both independently and collaboratively in a fast-paced environment. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information security, cybersecurity, computer science, or related. Security certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) are advantageous. Required Experience: Moderate level of demonstrated experience in information security or cybersecurity, or related roles. Moderate level of demonstrated experience working in a global IT organization. Moderate level of demonstrated experience with computer network penetration testing and techniques. Moderate level of demonstrated experience with security assessment and vulnerability scanning tools. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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Under general supervision, follows established policies, processes, and procedures to provide technical support to end users on various products, services, and issues. Proactively troubleshoots and communicates with clients through tickets, telephone calls, in-person interactions, and email requests. Documents, tracks, and monitors client issues to ensure timely resolution. An L2 Support Engineer also monitors and performs preventative maintenance on various products, services, and data center infrastructure while tracking results, and issues, and working toward a resolution with other teams as needed. Responds to inquiries and/or provide information upon request from clients, employees, or vendors. Role & Responsibilities  Excellent communication skills – both verbal and written.  Effective listening skills.  Product support, software usage assistance & operational advice.  Problem diagnosis, root cause analysis & corrective action.  Escalation points for issues being escalated from Level 1 globally.  Handle requests presented from any customer, partner, or site worldwide.  Providing technical support product software products to external Customers.  Manage/Respond to user tickets and address the application issues.  Open to flexible work timings.  Experience in providing contact center support.  Experience utilizing call management and trouble above-averages.  Demonstrate proper phone etiquette.  Possesses strong customer relations skills.  Ability to prioritize appropriately and multi-task effectively. Competencies and Technical Skills  Excellent written and verbal communication skills for coordinating across different teams in English  Providing L2 technical support to respective L1 engineers with defined SLAs.  Monitoring and administrating network (Switches, Firewall, Routers, Wireless equipment) and server.  L2 Support for troubleshooting server hardware and Operating system-related issues.  Operating Systems Windows. Mandatory Skills  Microsoft Windows Server, all versions  Microsoft Windows 10 and 11  Microsoft 365 – Email, Intune, Teams, Sharepoint  Anti-malware software experience  Patch installation and management  Microsoft Office Products  Understanding of connectivity and WAN technologies  Basic understanding and troubleshooting for network connectivity Preferred Skills  Citrix technologies  Active Directory  Azure Active Directory  Scripting  VMware technologies Show more Show less

Role Description Application Packaging Create, test, and deploy applications using Intune and SCCM to ensure smooth delivery across the organization. Intune Administration Manage application deployments, policy creation, update rings, group creation, and assignment. Patch Management Ensure timely patching and updates via Intune to maintain security and compliance standards. SCCM Management Oversee application creation, deployment, and co-management, ensuring seamless integration between SCCM and Intune. Troubleshooting & Optimization Identify and resolve issues related to application deployments, policy enforcement, and system configurations. Qualifications & Skills Proven hands-on experience with Microsoft Intune and SCCM for application packaging and deployment. Strong knowledge of Windows Update Rings, policy management, and group assignments in Intune. Experience in enterprise patching and compliance management. Expertise in SCCM application management and co-management strategies. Excellent troubleshooting skills for resolving endpoint management issues. Strong communication and collaboration skills to work effectively with global teams. Skills Application Packaging, Intune, SCCM, Windows Update Rings Show more Show less

Role Description Role Proficiency: Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities Outcomes Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test document and communicate product/component/feature development stages. Validate results with user representatives; integrates and commissions the overall solution Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions Optimises efficiency cost and quality. Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team members Measures Of Outcomes Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues On time completion of mandatory compliance trainings Code Outputs Expected: Code as per design Follow coding standards templates and checklists Review code – for team and peers Documentation Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation r and requirements test cases/results Configure Define and govern configuration management plan Ensure compliance from the team Test Review and create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain Relevance Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client. Learn more about the customer domain identifying opportunities to provide valuable addition to customers Complete relevant domain certifications Manage Project Manage delivery of modules and/or manage user stories Manage Defects Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate Create and provide input for effort estimation for projects Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release Execute and monitor release process Design Contribute to creation of design (HLD LLD SAD)/architecture for Applications/Features/Business Components/Data Models Interface With Customer Clarify requirements and provide guidance to development team Present design options to customers Conduct product demos Manage Team Set FAST goals and provide feedback Understand aspirations of team members and provide guidance opportunities etc Ensure team is engaged in project Certifications Take relevant domain/technology certification Skill Examples Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort required for developing / debugging features / components Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Manage a Team mentor and handle people related issues in team Maintain high motivation levels and positive dynamics in the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback to team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers addressing customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks. Build confidence with customers by meeting the deliverables on time with quality. Estimate time and effort resources required for developing / debugging features / components Make on appropriate utilization of Software / Hardware’s. Strong analytical and problem-solving abilities Knowledge Examples Appropriate software programs / modules Functional and technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Knowledge of customer domain and deep understanding of sub domain where problem is solved Additional Comments We are seeking a skilled and experienced Oracle Applications DBA with strong expertise in Oracle E-Business Suite (EBS) R12. The ideal candidate will be responsible for the installation, configuration, upgrade, administration, monitoring, and troubleshooting of Oracle EBS environments, as well as ensuring high availability and performance. Key Responsibilities: Install, configure, and upgrade Oracle E-Business Suite R12 environments. Administer and maintain Oracle Applications database and application tiers. Patch management, including Oracle CPU and EBS patches. Perform regular backups, cloning, and recovery operations using RMAN and other tools. Monitor system performance and implement tuning improvements. Maintain and troubleshoot Oracle Forms, Concurrent Managers, Workflow, OAF, and WebLogic Server components. Collaborate with development, infrastructure, and functional teams to support project implementations and upgrades. Implement and maintain security controls, including user and role management. Perform cloning of production environments to development/test instances. Document system configurations, procedures, and troubleshooting steps. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience as an Oracle Apps DBA. Strong experience with Oracle EBS R12 (12.1.x / 12.2.x). Solid understanding of Oracle Database (11g/12c/19c), RAC, and ASM. Experience with ADOP (Online Patching) in R12.2.x environments. Hands-on experience with OEM (Oracle Enterprise Manager). Knowledge of Linux/Unix OS and scripting (Shell/Perl/Python is a plus). Familiarity with SOA, WebLogic Server, and other middleware components used in Oracle EBS. Excellent problem-solving, communication, and documentation skills. Preferred Qualifications: Oracle Certified Professional (OCP) or Oracle Certified Expert (OCE) in DBA or EBS. Exposure to cloud environments (Oracle Cloud, AWS, or Azure). Experience with Oracle Data Guard, GoldenGate, and other HA/DR technologies. Prior involvement in EBS upgrades (e.g., 11i to R12, R12.1 to R12.2). Skills Oracle Dba,Oracle Ebs,Database Management Show more Show less

Role Description Years of exp- 8-10 years Role Proficiency Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities Outcomes Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test document and communicate product/component/feature development stages. Validate results with user representatives; integrates and commissions the overall solution Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions Optimises efficiency cost and quality. Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team members Measures Of Outcomes Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues On time completion of mandatory compliance trainings Code Outputs Expected: Code as per design Follow coding standards templates and checklists Review code – for team and peers Documentation Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation r and requirements test cases/results Configure Define and govern configuration management plan Ensure compliance from the team Test Review and create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain Relevance Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client. Learn more about the customer domain identifying opportunities to provide valuable addition to customers Complete relevant domain certifications Manage Project Manage delivery of modules and/or manage user stories Manage Defects Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate Create and provide input for effort estimation for projects Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release Execute and monitor release process Design Contribute to creation of design (HLD LLD SAD)/architecture for Applications/Features/Business Components/Data Models Interface With Customer Clarify requirements and provide guidance to development team Present design options to customers Conduct product demos Manage Team Set FAST goals and provide feedback Understand aspirations of team members and provide guidance opportunities etc Ensure team is engaged in project Certifications Take relevant domain/technology certification Skill Examples Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort required for developing / debugging features / components Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Manage a Team mentor and handle people related issues in team Maintain high motivation levels and positive dynamics in the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback to team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers addressing customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks. Build confidence with customers by meeting the deliverables on time with quality. Estimate time and effort resources required for developing / debugging features / components Make on appropriate utilization of Software / Hardware’s. Strong analytical and problem-solving abilities Knowledge Examples Appropriate software programs / modules Functional and technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Knowledge of customer domain and deep understanding of sub domain where problem is solved Additional Comments We are seeking an experienced Oracle SCM Cloud Functional / Technical Consultant with strong techno-functional expertise in Oracle EBS SCM modules. The ideal candidate will play a key role in bridging the gap between business users and technology, enabling smooth implementation, migration, and support of Oracle SCM applications (Cloud and/or EBS). Key Responsibilities: Analyze business requirements and translate them into functional and technical solutions in Oracle SCM Cloud and/or Oracle E-Business Suite (EBS). Configure and support Oracle SCM Cloud modules such as Procurement, Inventory, Order Management, Product Hub, Manufacturing, etc. Work on data migration, integrations, and extensions using Oracle tools (e.g., FBDI, ADF, REST/SOAP APIs, BI Publisher). Collaborate with cross-functional teams during implementations, upgrades, and support phases. Provide techno-functional support, including issue resolution, patch testing, and performance optimization. Develop technical components such as interfaces, reports, conversions, and customizations. Assist in UAT, training, and documentation for end-users. Stay up to date with Oracle SCM Cloud updates and EBS R12 enhancements. Required Skills & Experience: 5+ years of experience with Oracle EBS SCM modules (R12.1/12.2). At least 1–2 years of hands-on experience in Oracle SCM Cloud preferred. Strong knowledge of modules like PO, INV, OM, WMS, BOM, ASCP, iProcurement, etc. Proficiency in SQL, PL/SQL, Oracle Workflow, BI Publisher, Web ADI, and Oracle Forms/Reports. Experience with integration tools such as Oracle Integration Cloud (OIC) or middleware (SOA, Dell Boomi, MuleSoft) is a plus. Ability to conduct requirement gathering sessions, CRP, SIT, and UAT. Excellent problem-solving, communication, and interpersonal skills. Preferred Qualifications: Oracle Cloud SCM or Oracle EBS certifications. Experience with Agile / Waterfall methodologies. Exposure to global implementation/support environments. Familiarity with DevOps practices for Oracle deployments. Skills Oracle Scm,Oracle EBS Functional,Oracle Ebs Technical Show more Show less

As an AWS Consultant in the Managed Services support team, you will provide third level (L3) support in troubleshooting issues in AWS cloud infrastructure, Operating System and networking in customer environments. We expect you to provide expert guidance to the team members and customers as and when required. You should be able to mentor the team, own the complex tasks / issues and should be able to pass the knowledge to the team. Candidate must have 8+ years of experience working in AWS Services and must have experience and knowledge in Devops like CI / CD Pipelines, GitHub, Terraform, CFT etc., Candidates should be flexible to work in 24x7 rotational shifts. Your week-off’s will also be rotational rostered every month. You will also be fairly compensated for any On-Call support / availability provided by you outside of your business hours. Job Requirements Providing technical support to customers, including troubleshooting and resolving technical issues related to AWS infrastructure. Professional experience in architecting / deploying / operating solutions built on AWS Collaborating with Level 1 & 2 Support Engineers, Internal stakeholders, and other support teams to diagnose and resolve complex technical issues Validating and Escalating issues to AWS support after exhausting all the internal sources Utilize monitoring tools such as CloudWatch and Splunk to track system health and respond to incidents to ensure high availability. Should have knowledge or experience working with AWS Backup Services and Patch Management life cycle thru AWS SSM. Conducting root cause analysis and identifying opportunities for system and process improvements. Following established incident management procedures to mitigate the impact of disruptions. Participating in the planning and implementation of changes and improvements to AWS infrastructure, including testing and validation of new features and functionality. Collaborate with other teams and vendors to promptly escalate and resolve critical issues and work towards service improvements. Generating reports to analyse trends, evaluate the performance of the Event Management process, and contribute to continual service improvement. Creating and maintaining standard operating procedures, documentation of configurations and processes. Develop Industry best practices within the team Technical Skills Should have expert knowledge in commonly used AWS Services including but not limited to EC2, RDS, VPC, ELB, ALB, Route53 etc., All Cloud Engineers need to understand networking concepts such as network layers (the OSI model), IP connectivity, TCP, UDP, DNS, HTTP(s), and how to troubleshoot common connectivity issues. Should have good knowledge and understanding on Windows and Linux Operating Systems Should have worked with containers (Openshift, Kubernetes, Docker etc.) Automation and Scripting Scripting Languages: Proficiency in scripting languages, e.g., Python, to automate routine tasks and streamline operations. This includes writing scripts for deployment, monitoring, and maintenance activities. knowledge in Infrastructure as Code (IaC): Implementing IaC principles using tools like Terraform or CloudFormation to manage programmatically and provision cloud resources. Soft Skills Strong problem-solving skills and attention to detail. Communication : Excellent communication skills to interact with internal stakeholders, articulate technical concepts clearly, and provide exceptional customer service. Ability and willingness to challenge constructively and effectively Embrace the changes in the work environment Certification AWS Cloud Practitioner (or above) Must hold Associate level exam certs (like Solution Architect / Sysops Associate) DevOps certifications like Terraform Associate ITIL Foundation certified engineer Good to hold any Professional level certification (like Solution Architect / Sysops Professional) Company description SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en Show more Show less

About the Company We seek a Senior Systems Engineer with expertise in designing and managing systems architectures. In this role, you will ensure seamless integration and automation across IT environments, collaborating closely with cross functional teams to enhance system efficiency and reliability. About the Role We are looking for a Sr. IT Engineer- Cloud to join our team. Responsibilities Strong knowledge of operating systems (Windows, Linux) and cloud platforms (Azure, AWS) Conduct research on new technologies and make relevant recommendations to management Perform triage on issues, provide technical solutions, and stay up to date on software releases and updates Implement best security, governance, and compliance practices across infrastructure environments Scripting and automation to create and run scripts to automate repetitive processes Monitoring various IT components and applications for trend analysis and continuous availability Familiarity with ticketing systems, such as ServiceNow Ensure that all work and changes are performed according to the defined change management process to minimize disruption to existing business use Represent the team during major Incidents, perform RCA’s and drive to resolution Serve as technical consultant and technical leader Provide mentorship and guidance to junior engineers, helping develop their technical skills Lead teams to resolve unusually complex Infrastructure problems and provides highly creative solution System troubleshooting and problem-solving across platform and application domains Evaluate new technology options and vendor products for quick onboarding of automation Interface with application vendors, technical resources, and other technology partners as necessary Qualifications B.S. in computer science or related field, or 8-10 years equivalent experience Advanced knowledge of security trends and best practices A high degree of innovation & creativity to resolve technical problems Excellent functional and technical knowledge in troubleshooting Windows and various Linux distributions Strong knowledge in tools like Puppet, KernelCare, Tenable, Tanium Experience and knowledgeable with Active directory, networking concepts and protocols Experience in Patch Management and vulnerability remediation Scripting and automation - Bash, Python, PowerShell Strong understanding of Azure and AWS cloud technology Ability to define, design, build, and maintain systems and solutions leveraging systems and infrastructure Required Skills Excellent oral and written communication skills, including the ability to explain technology solutions in layman's terms Experience working in a challenging and fast paced environment, ability to work well under sustained pressure and tight deadlines Self-motivated with a strong sense of ownership, can-do attitude, urgency, and drive Ability to work cooperatively and effectively in a team environment Strong analytical, organizational, and problem-solving skills, as well as accuracy and attention to detail Preferred Skills Experience in DevOps practices, including CI/CD pipelines and automation Experience with cloud platforms (Azure/AWS/GCP) Email: gopikrishna.sialgani@locuz.com Show more Show less

Role : L2 Support Engineer – NOC & Infrastructure Operations Experience : 5 - 7 Years Location : PUNE Job Description Critical Skills to Possess: Deep understanding of server/network infrastructure and cloud platforms (AWS/Azure/GCP). Strong troubleshooting across app tiers: web servers (Apache, Nginx, IIS), app servers (Tomcat, JBoss, WebLogic), and DBs (SQL Server, Oracle, MySQL). Experience working with ITSM tools like ServiceNow, BMC Remedy, and Ivantic Service Management. Familiarity with CI/CD and DevOps tools is a plus (Jenkins, Git, Docker). Sound knowledge of ITIL processes (Incident, Problem, Change Management). Preferred Certifications ITIL Intermediate or Practitioner (Operations or Service Management Track). CompTIA Network+, Microsoft AZ-104/AWS SysOps/Red Hat Certified Engineer (RHCE). Preferred Qualifications BS degree in Computer Science or Engineering or equivalent experience Job Roles And Responsibilities Roles and Responsibilities: Own high-severity and escalated incidents across network, server, application, and middleware layers. Lead RCA (Root Cause Analysis) efforts for recurring issues using logs, dashboards, and correlation tools (e.g., Splunk, SolarWinds). Troubleshoot application-level issues (e.g., API failures, integration errors, service restarts) in coordination with App Support teams. Perform log analysis and monitor application health metrics using tools like SolarWinds, Kibana, or Grafana. Automate alert correlation, ticket enrichment, and remediation using scripting (Python, Bash, or PowerShell). Coach and mentor L1 staff, and review SOPs/runbooks for operational excellence. Ensure accurate and timely documentation of incidents, resolutions, and changes in the ITSM system. Participate in change control, patch coordination, and system upgrades Show more Show less

Area(s) of responsibility About Us Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communitie Responsibilities NetApp Storage Job Description: Provide L3-level support for NetApp CDOT in a NAS environment, ensuring high availability and performance. Demonstrate in-depth expertise in NetApp C Mode, including cluster configuration, SVM/volume-based replication, LIFs setup and storage efficiency implementation. Manage and troubleshoot SMB/CIFS shares, NFS exports and dual protocol shares, ensuring seamless data access and performance. Perform performance analysis, troubleshooting and root cause analysis (RCA)using tools like NetApp Active IQ Manager, OCUM and OnCommand System Manager. Plan and execute patch/microcode upgrades and data migration from other storage arrays to NetApp C Mode, following ITIL Change Management Lead Problem Management activities, including identifying, diagnosing and resolving complex storage issues. Configure and manage Cluster Aggregates, Volumes, Qtrees, Snapshots and SVMs, adhering to industry best practices. Perform capacity planning like monitor storage usage, forecast future needs, and implement strategies for optimal storage utilization Collaborate with vendors and cross-functional teams to resolve complex technical issues and ensure smooth operations. Perform migration task and ability to work on migration / planning of storage from old new hardware Mentor BAU support teams, contribute as individual contributors and translate business requirements into scalable technology solutions. DR configuration and implementation. Skills Deep knowledge of NetApp ONTAP: Thorough understanding of ONTAP functionality, configuration, and troubleshooting techniques. Experience with SAN/NAS: Familiarity with storage area networks (SAN) and network-attached storage (NAS) technologies. Troubleshooting expertise: Ability to diagnose and resolve complex storage issues. Strong communication skills: Ability to communicate technical information clearly and concisely. Networking knowledge: Understanding of networking protocols and concepts. Relevant certifications: NetApp certifications (e.g., NetApp Certified Administrator) are often preferred. Show more Show less

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come. Job Summary: The Device Management Specialist (Mobility) will be responsible for the deployment, configuration, management, and support of mobile devices (including smartphones, cell phones, tablets, etc.) within the organization. This role involves working closely with the Unified Endpoint Manager, Printing Device Management Specialist, and Workstation Device Management Specialist to ensure a cohesive approach to endpoint management. Key Responsibilities: Mobile Device Deployment and Configuration: Develop and implement standardized processes for the deployment and configuration of mobile devices. Ensure that all mobile devices are configured according to company policies and industry best practices. Manage mobile device provisioning and enrollment processes. Mobile Device Management and Support: Monitor and maintain the health and performance of mobile devices. Provide technical support and troubleshooting for mobile device-related issues. Manage mobile device inventory and lifecycle, including procurement, deployment, maintenance, and decommissioning. Collaboration and Coordination: Work in conjunction with the Printing Device Management Specialist and Workstation Device Management Specialist to ensure a unified approach to endpoint management. Collaborate with IT, cybersecurity, and other relevant teams to ensure mobile device security and compliance. Participate in cross-functional projects to enhance overall endpoint management. Security and Compliance: In coordination with the Endpoint Security Specialist and Policy and Compliance officer Implement and manage security measures for mobile devices, including mobile device management (MDM) solutions, encryption, and patch management. Ensure compliance with regulatory requirements and internal security policies. Conduct regular security assessments and vulnerability scans on mobile devices. Policy Development and Documentation: Develop and maintain policies and procedures related to mobile device management. Document mobile device configurations, processes, and support procedures. Ensure that all documentation is up-to-date and accessible to relevant stakeholders. Training and Awareness: Develop and deliver training programs to educate employees on mobile device best practices and security measures. Promote a culture of security awareness within the organization. Continuous Improvement: Stay updated on emerging technologies, trends, and best practices related to mobile device management. Recommend and implement improvements to enhance mobile device management processes and tools. Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. Minimum of 3-5 years of experience in mobile device management or a related role. Strong understanding of mobile device deployment, configuration, and management tools and technologies. Knowledge of regulatory requirements and industry standards related to mobile device security and compliance. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Relevant certifications (e.g., CompTIA Mobility+, Microsoft Certified: Modern Desktop Administrator Associate, ITIL) are a plus. About Us Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity. At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply. # Show more Show less

The Level 2 (L2) Engineer is responsible for providing intermediate-level technical expertise and support within their area of specialization. As a key member of the engineering or support team, the L2 Engineer handles tasks, procedures, including analyzing and resolving moderately complex technical issues, collaborating with other teams for escalations, and contributing to process improvements. Key Responsibilities: First point of contact for end-users via phone, email, chat, or ticketing system Log and categorize support tickets in the ITSM system Troubleshoot and resolve IT issues: password resets, printer issues, network connection, email problems, etc Provide timely communication and escalate unresolved tickets as needed Resolve escalated technical issues requiring advanced troubleshooting Support configuration, deployment, and testing of Linux-based applications and services Diagnose and troubleshoot OS-level issues including boot failures, kernel panics, file system errors, and permission problems Monitor system performance and resource utilization using tools like top, htop, vmstat, iostat, and netstat Handle problems involving : OS and application errors Network configurations File permissions, domain policies, and Active Directory Coordinate with other IT teams on infrastructure or security-related matters Create and maintain technical documentation for recurring issues and solutions PowerShell & Automation Tasks: Use PowerShell scripts to automate: User account creation, modification, and disabling (Active Directory) Bulk password resets and group membership updates Software installations and patch deployment Log and event analysis for troubleshooting Create reusable scripts for recurring service requests (e.g., mailbox provisioning, profile cleanup) Maintain a script repository and ensure scripts follow security and compliance best practices Contribute to process automation and system efficiency improvements Overall Responsibilities: Support user onboarding/offboarding: hardware setup, software provisioning, account configuration Maintain hardware/software inventory records Monitor alerts, system health, and ticket queues to ensure timely resolution Update and expand the internal knowledge base with how-to guides and fixes Assist in endpoint security compliance (e.g., antivirus, patching) Requirements Required Skills and Experience: Bachelor's degree / Diploma in Computer Science, Information Technology, or a related field. Relevant certifications preferred (e.g., CompTIA A+, MCSA, , Microsoft 365 Certified) Experience 3-5 years of hands-on experience in IT support roles Proven experience in troubleshooting Windows / Linux-based environments Exposure to service desk tools like Jira,D365, ServiceNow, Freshservice, ManageEngine, or Zoho Desk Experience working in SLA-driven environments and customer support teams Preferred Certifications (Nice to Have): Essential / Highly Recommended Certifications CompTIA A+ Foundation-level certification for IT support and troubleshooting Covers hardware, software, networking, and security basics Microsoft Certified: Modern Desktop Administrator Associate (if still available) Focuses on Windows 10/11, Microsoft 365, deployment, and device management Previously included exams like MD-100 and MD-101 Microsoft Certified: Azure Fundamentals (AZ-900) Good for understanding basic cloud concepts, especially if you use Azure AD, Intune, or Microsoft 365 Benefits Why us? Exciting and challenging problems are addressed using wide-ranging technologies and tools. Competitive salary Great team culture, peers and workplace Show more Show less

Job Summary: We are seeking a skilled Endpoint Management Specialist with hands-on experience in Persistent Endpoint Management , preferably Radia certified , and strong expertise in patch management for both Unix and Windows environments. The ideal candidate should also possess a sound understanding of Infrastructure/Domain Systems to ensure robust and compliant IT operations. Key Responsibilities: - Manage and maintain Persistent Endpoint Management systems using Radia or equivalent tools. - Perform patching activities across Unix, Windows, and application-level software. - Monitor patch compliance and remediate vulnerabilities in coordination with InfoSec guidelines. - Automate and streamline patch deployment workflows to reduce downtime and improve consistency. - Work closely with infrastructure teams to align endpoint strategies with overall system architecture. - Troubleshoot issues related to endpoint configurations, patch failures, and compliance gaps. - Provide technical expertise during audits and compliance checks. - Create and maintain detailed documentation on patch cycles, configurations, and endpoint baselines. Required Skills: - Radia certification (or strong hands-on experience with HP/BDNA/Radia Endpoint Management tools). - Strong expertise in patch management for both Windows and Unix/Linux systems. - Experience with application patching (Adobe, Java, browsers, etc.). - Good understanding of Infrastructure, Active Directory, and Domain Systems. - Familiarity with scripting (PowerShell, Bash, or similar) for automation. - Strong analytical and troubleshooting skills. - Knowledge of ITIL processes is a plus Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - 3+ years of relevant experience in endpoint or patch management. - Industry certifications like Radia, ITIL, or CompTIA Security+ are advantageous Show more Show less