P1 Analyst - FCU

About the Team:

The Fraud Preventions & LEA management team under Risk Operations manages the LEA queries and resolutions through immediate responses and gathering requisite response from different business units within PayU. The team consists of 8-10 members ranging Execs to Sr.Manager level employees who reports in to Head of Investigations.

About the Role:

The role requires a person to be well versed with the nodal functions of  financial sectors and should be able to handle the LEA (Law Enforcement Agencies) queries and represenatations and enhance internal processes to manage the LEA requirements within timlines and develop cordial relationship with multiple LEA’s/Regulatory(MHA, RBI, CBI, CID, Cyber Crime, Stae Police etc.) across india.

Responsibilities:

                Handling daya to day LEA/regulatory enquiries received by Payu through multiple channels/sources and resolve within the timelines as per regulations.

                Liaising internally within the PayU India organization for collection of data, documents and factual inputs for providing timely and accurate responses within timelines.

                Good Knowledge about Cybercrime / Financial frauds with Banks/Cards etc.

                Exp. in handling RBI and Regulatory enquiries/cases.

                Handling cases relted to Acquiring and issuing banks.

                Risk monitoring for merchants and suspicion reporting.

                Dealing with Cyber Police Officials & Banks over phone call and assisting them as per the requirement as point of contact (case to case basis).

                Dealing with merchants to fetch the details or reolve disputes received through LEA/Regulatory.

                Daily case closure and reporting tracker update/upload.

Requirements:

• Graduate with experience in same field is preferred.
• Experience in handling of Cyber crime and other financial frauds of cards misuses etc.
• Team player,  who is eager to develop/learn and work towards team objectives.

What we offer?

• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
• Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity)

About us:

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.