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8.0 - 13.0 years

6 - 10 Lacs

Chennai

Work from Office

Job Description: End to End Supply Chain Planning & Inventory Management Building S&OP, Demand Planning, Supply Planning & Inventory Management Capabilities as per best industry practices Very strong depth in one of the areas of Demand Planning, Supply Planning or Inventory Planning. Above average understanding of other areas of S&OP process. Building Inventory Strategy for BOM & Non-BOM items Setting up Inventory Strategy Frameworks as per best industry practices Scientific Calculation of Stock Norms & Reorder points basis multiple Supply Chain Variables Leading MRP Projects to improve Inventory Planning process Working in Co-ordination with IT teams to digitalize the Planning processes by utilizing ERP tools like SAP APO/ IBP/ Blue Yonder/Kinaxis Ensuring right Service level with optimal Stock Management Regular Stock monitoring and ensuring stock availability Stakeholder management by collaborating with business teams to understand the critical Supply Planning and Inventory Management Requirements Stock Analysis & continuous Supply Chain Process improvements Work Experience: 8-10 Years of experience in Supply Planning, S&OP and Inventory Management Complete Understanding of S&OP & End to End supply planning processes Experience in Planning tools like IBP/ APO/ Blue Yonder / Kinaxis etc Strong Stakeholder management & Leadership skills Strong Analytical Skills Good Communication skills. Education: Graduation/Post Graduation in any discipline from Top Tier College. Desirable to have specialization is Supply Chain Management/ General Business Studies/ Engineering/Food & Agribusiness & relevant Areas.

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1.0 - 3.0 years

4 - 7 Lacs

Pune

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Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: "IRPS Analyst I - INThe Analyst, Client Services job performs activities for retirement plan administration, data review, participant eligibility, account reconciliation, and tax form preparation. This job documents client interactions and maintains a database for tracking and compliance purposes.Key Responsibilities and DutiesNeed to handle work type:1) Unforeseeable Emergency2) Plan Benefit Status Service3) Hardship/DisabilityNeed to handle work type:1) SD Investment & Brokerage [via normal task]2) Eligibility & Contributions Rules by Employee Class3) Vesting/ERISAParticipates in the due diligence process and measures client holdings against market performance.Summarizes market data on retirement programs and produces detailed reports that illustrate investment trends.Develops appropriate tracking and reporting mechanisms; ensures client service resolutions.Utilizes market driven data and quality control techniques for optimal client service.Reviews client expectations and service capabilities and makes recommendations for client services improvement.Researches retirement planning strategies and develops innovative strategies for client services.Need to handle work type:1) Remittance Management Services2) Changing Rollovers3) Price Recon4) Annuity Payout5) SWAT/QDRO Qualification Any Graduation

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7.0 - 11.0 years

2 - 6 Lacs

Gurugram

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Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Specialist Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for Skill required:Order to Cash Processing Designation:Service Delivery Ops Specialist Job Location:Gurugram Qualifications:BCom Years of Experience:8 - 11 years (Must have 5-8 Years of collections) Target based collection s role Should be a commerce graduate. Masters degree will be an added advantage Good Accounting knowledge Understanding of Order to Cash cycle Understanding and experience in process invoices and get payment on time for billed invoices Can handle disputes and resolve them within TAT Well conversant with MS Excel and MS Office Excellent written and oral communication skills Must have handled team of 15-20 people. Experienced in people management and ability to handle client interactions and their requirements Excellent written and verbal communication skills Presentation skills Analytical mind Roles and Responsibilities: Responsible for answering management and client queries Responsible to develop communication plan to maximize collections for the organization Facilitating meeting and reviews with senior business leaders to discuss progress and highlight concerns. Handling B2B Collections Can handle disputes and resolve them within TAT Meet standard of accuracy and TAT, and ensure invoices are paid on time Should have understanding of payments identification and application process Qualification BCom

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3.0 - 8.0 years

4 - 8 Lacs

Hyderabad

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We are looking for experienced ML Ops Engineer with 3+ years of experience, specializing in Machine Learning. In this role, you will be responsible for developing ML infrastructure around LLMs/ML Models. The ideal candidate will possess a deep understanding of the ML lifecycle and infrastructure. Key Responsibilities: Collaboration: Work closely with data scientists and ML engineers throughout the ML lifecycle, supporting model development, deployment, and monitoring. ML Ops Pipeline Development: Design, implement, and optimize ML Ops pipelines using tools and frameworks such as TensorFlow Serving, Kubeflow, MLflow, or similar technologies. Data Pipeline Engineering: Build and maintain data pipelines and infrastructure necessary for enterprise-scale machine learning applications, focusing on tasks like data ingestion, preprocessing, transformation, feature engineering, and model training. Cloud Implementation: Develop cloud-based ML Ops solutions on cloud platforms like AWS, Azure, GCP. Containerization Skills: Familiarity with containerization technologies like Docker and Kubernetes. Model Deployment and Monitoring: Deploy and monitor various machine learning models in production, including text/NLP and generative AI models. CI/CD Automation: Build and maintain CI/CD pipelines using tools such as GitLab CI, GitHub Actions, or Airflow to streamline the ML lifecycle. Model Review and Quality Assurance: Participate in data science model reviews, focusing on code optimization, containerization, deployment, versioning, and quality monitoring. Support Data Model Development: Contribute to data model development with an emphasis on auditability, versioning, and data security, implementing practices like lineage tracking and model explainability. Mentorship: Provide guidance and support to junior engineers, fostering a collaborative and innovative team environment. Experience: Minimum of 3+ years of relevant work experience in ML Ops. Domain Knowledge: Strong expertise in Generative AI, advanced NLP, and machine learning techniques. Production Experience: Proven experience in deploying and maintaining production-grade AI solutions. Communication Skills: Excellent communication and teamwork skills, with the ability to work independently when needed. Problem-Solving: Strong analytical and problem-solving capabilities. Continuous Learning: Stay informed about the latest advancements in ML Ops technologies and actively explore new tools and techniques to improve system performance and reliability.

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5.0 - 10.0 years

5 - 10 Lacs

Pune, Maharashtra, India

On-site

Individual will provide daily support and guidance to staff within the department and will work closely with Team Managers (direct reportees), co-AVPs and Head, to address operational issues. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. He / she will be responsible for transitioning of any new process from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. Other responsibilities include cross -training, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate processing of all activities on a daily basis within the given timelines. AVP may also be responsible for other activities like BCM, Audits & Controls, Transformation, project management and people management. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Managing Loan Operations processes like Deal Origination, Funding, Payments, Invoicing, Documentation & Collateral etc. Managing Deal building, documents validation & deal closing with initial funding Managing Services related activities, such as, Funding, Repricing, Rollovers, interest and principal payments, deal termination, pay off letter, past dues, and wire allocations. Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing regulatory requirements and ensure all regulation controls are implemented and followed. Reviewing financial issues /breaks, work with finance and treasury to prioritize resolution Reviewing daily benchmark reports (KPIs) for each of the process lines, investigating benchmark breaches (KPIs) with the counterparts and working to improve the process. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Team development and motivation through strong engagement models, effective employee communication and administering reward and recognition. Driving Process Improvement through innovation, and involvement of all. Be a change lead to support any platform change, process change projects initiated by the organization and make sure all deadlines are adhered to. Conduct regular operational performance reviews and participate in monthly self-assessments. Regular connect with stakeholders to understand and prioritize business requirements. Effectively manage risk and foster a robust control environment. Building a strong mechanism to take care of volume peaks during peak season ( If any) Your skills and experience Prior experience in Wealth Management Ops and Deal origination / Loan Ops/servicing payment and finance is a must. Strong understanding of Bilateral and syndicated Loan products. Good understanding of Operational risk in Lending business and ability to manage the same through proactive controls Hands on working knowledge of Loan IQ application Needs to be a self-starter with significant ability to plan and undertake process change initiatives. Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability to compile, analyze and present data in MIS form as needed for Management reporting. Ability and willingness to work in night shift is a must. Experience/Exposure Graduates with good academic records. Total experience 10 years Plus in same industry and function is a must

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2.0 - 6.0 years

3 - 7 Lacs

Warangal, Hyderabad, Nizamabad

Work from Office

Responsibilities. Job Description -. Areas of Responsibility Indicative Activities. Customer Experience Process oriented should be able to impliment & follow all set food & beverage SOP. Restaurant food rating. Section food rating. Ensure minimisation of dispatch related errors. Regular food testing at the unit for quality & quantity being served, All food safety and hygiene level in place at unit. Audit targets achived. All products available at unit to serve 100% satisfaction, Set targets for CAPD to be achieved. (Ar_P, O_D & Prep Time). Continuous follow-up with filed ops for order pickup by DE's (For Delay in pickup). All products serve within self life, Financial Achieving AOP (All controllable cost). Opening & Closing checklist followed. Control Food Cost & Wastages. Restaurant Rating (Focus on Product). Optimum use of labour at the unit. Forecasting sales. Ensure right indent is done as per sales forcast. Daily reports as per brand sop. Daily Inventory check, Proper GRN process at the unit to be followed, Follow-up with respective teams for smooth functioning of the unit, Coordinate with finance team for utility payment. Correct Mid month & Monthly MIS. Proper management for petty cash expense and strive towards reducing petty cast expenses. Daily self Life check to ensure minimum spillage, Brand & Marketing Plan LSM activity for new launch product. LSM activity to increase orders. People Management One on One with team Member, Regular RNR. Employee engagement activities. Personal hygiene for team members. Daily briefing with the team. Retention of people. As per set target, Ensure every team member is trained on Brand SOP. Training team members for next level responsibility / Growth (Operations). Refresher Training of team. Duty Roaster. Process / Initatives Follow & Impliment Brand SOP's at the unit level, Show more Show less

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

Work from Office

About the Role As a Manager, youll work in the acquisition and activation charter. This will involve identifying and strategizing the next set of problems that need to be solved to create a supply surplus of logistics partners in Valmo. In addition, youll also get to manage the performance of the charter through strict oversight of data (what can/ has gone wrong, correct them, and build an end-to-end perspective). What you will do Problem Discovery: Identify and Strategize the next set of partner personas which the activation charter needs to onboard. This is going to set the roadmap of the pod and effectively unlock new opportunities for activation improvements Drive Initiatives: Liaise with internal team members and also with Analytics, Creatives, etc., to drive solutions, scale-up, and achieve activation uplift Performance Management: Identify issues which impact activation rates and RCA and drive solutions to maximize number of partners in Valmo What you will need Bachelor's degree in any discipline is required MBA is preferable 3+ years of experience in Strategy & Ops / Management with a background in digital marketing / SEO / branding or other growth charters Structured problem-solving and analytical skills Proven ability to take up high ownership Strong bias towards user voice (user research) to understand their problems and solve Ability to collaborate with internal and external stakeholders

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2.0 - 6.0 years

12 - 16 Lacs

Gurugram

Work from Office

Company Overview. KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.. KKR's Gurugram office provides best in class services and solutions to our internal stakeholders and clients, drive organization wide process efficiency and transformation, and reflect KKR's global culture and values of teamwork and innovation. The office will contain multifunctional business capabilities and will be integral in furthering the growth and transformation of KKR.. Team Overview. KKR is building out an enterprise Data Operations group to collect, manage, and harness the power of data across our diverse business activities. The Data Operation Centre of Excellence (CoE) is a cross functional team dedicated to formulating & driving KKR’s enterprise data management strategy while also providing the operation leverage required to bring these strategies/frameworks to life. The Data Ops CoE will consists of 2 focus areas (pillars); Data Management and Data Delivery.. Position Overview. The role is responsible for executing data management processes aimed at ensuring clean and quality data in the KKR data ecosystem. They will be part of KKR’s enterprise data group which collects, manages, and harnesses the power of data across our diverse portfolio investments. They will work collaboratively across the firm to set standards & best practices for data management while providing the operating leverage to centrally support the roll-out/ execution of these frameworks. Roles & Responsibilities. Operational Excellence. Develop specifications as well as testing and enhancing tools/applications in conjunction with the IT team to maintain complete, accurate and up to date data. Maintain consistent, accurate and complete data within KKR’s data ecosystem. Implement data quality controls leveraging industry best tools i.e. Collibra. Create and maintain data quality reporting functionality as per business needs. Ensure data governance practices and activities are embedded across business units. Execute and manage ad hoc data related projects within specified deadlines. Collibra workflow development and maintenance. Stakeholder Management. Collaborate with engineering and IT to support and make recommendations for enhanced digital reporting capabilities and automated data reconciliation. Communicate and work closely with relevant teams to close data gaps in a clear and timely manner. Serve as point of contact for data-related questions and updates from various internal and external groups, delivering ad-hoc analytics to answer key business questions in a timely manner. Reporting & Governance. Design and document standard operating procedures for data management. Implement and own best in class data governance practices; ensuring that data is well defined & transparently documented. Qualifications. Bachelor’s Degree or equivalent work experience required. 2-4 years of data operation experience in financial services. Experience in a multinational Financial Services organization and/or Private Equity preferred. Ability to manage standard reports, templates & dashboards. Ability to validate and review data. Ability to provide support for internal stakeholders by sending reminders of emails, filling timesheets, collecting information as per service requests. Ability to adhere to the compliance requirements of processes. Ability to develop and enhance data protection and management tools or applications. Ability to design and execute data management focusing on data governance and data quality activities.. Experience of using tool like Collibra is a must.. Systems/ Tools/ Application knowledge:. Experience with process design and process enhancement. Proficiency in data operations and data management. Advanced proficiency in Excel. Skills in a BI tool such as Power BI. Advanced SQL skills. Experience with Python is a plus. Displays high attention to detail. Demonstrates outstanding initiative and strong work ethic. Focuses on delivery excellence and accountability. Displays team-work orientation and is highly collaborative. Displays strong integrity and professionalism. Builds strong relationships with local and global colleagues. Demonstrates strong track record in accuracy and organization. Demonstrates excellent written, verbal, and interpersonal communication skills. KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.. Show more Show less

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5.0 - 11.0 years

25 - 30 Lacs

Bengaluru

Work from Office

Description. The Head of AI Innovation will be responsible for conceptualizing, leading, and executing artificial intelligence initiatives across GarbhaGudi IVF to enhance clinical outcomes, streamline workflows, personalize patient engagement, and drive strategic advantage. This role bridges healthcare expertise, data science, and innovation leadership in a fast-evolving IVF ecosystem.. Job Responsibilities. Key Responsibilities. AI Strategy Development & Leadership. Define and implement a roadmap for AI adoption in clinical, patient, and back-office functions.. Identify high-impact use cases aligned with organizational goals—such as embryo selection, treatment prediction, patient follow-up automation, and inventory management.. Evaluate and deploy AI tools or build custom models with internal or external data science partners.. Clinical AI Applications. Collaborate with embryologists and clinicians to integrate AI into embryo grading, cycle prediction, imaging, and outcome forecasting.. Lead trials or pilots of AI models that improve treatment precision and success rates.. Ensure medical accuracy, ethical AI use, and patient data protection in all implementations.. Operational AI & Process Automation. Introduce AI-driven solutions for:. Demand forecasting. CRM and patient communication automation. Chatbots for pre-consultation and FAQs. Staff workload optimization. Data Governance & Infrastructure. Work with IT and Data teams to improve data quality, integration, and accessibility across departments.. Ensure adherence to HIPAA-like standards and ethical AI usage.. Build or supervise a centralized data warehouse or AI-ready ecosystem.. Vendor and Ecosystem Collaboration. Identify, evaluate, and manage partnerships with AI tech companies, academic institutions, and healthcare startups.. Represent GarbhaGudi at AI in Healthcare forums, summits, and collaborations.. Qualifications. Candidate Profile:. Master’s or PhD in Artificial Intelligence, Data Science, Computer Science, Biomedical Engineering, or related field.. Additional certification or exposure to healthcare informatics or medical data is highly preferred.. Experience. 7–10 years in AI development or AI strategy, with at least 2 years in healthcare or life sciences.. Demonstrated success in deploying AI models from pilot to production in a regulated environment.. Experience with medical imaging, NLP, predictive analytics, or patient behavior modeling is a plus.. Technical Skills. Familiarity with Python, TensorFlow, PyTorch, and cloud AI platforms (AWS, GCP, Azure).. Strong understanding of data science lifecycle, model validation, and ML Ops.. Ability to translate clinical requirements into technical AI solutions.. Soft Skills. Visionary thinker with hands-on execution capability.. Strong communication skills to align cross-functional stakeholders.. High integrity, discretion, and empathy in handling patient-centric innovation.. Success Metrics (First 12–18 Months). Launch of at least 2 AI pilots impacting core IVF functions (e.g., embryo grading or treatment personalization).. Measurable improvement in patient outcomes, efficiency, or lead conversion via AI.. Foundation for a scalable AI innovation lab or internal AI center of excellence.. Enhanced organizational readiness for data-driven decision-making.. Why Join GarbhaGudi IVF?. GarbhaGudi is a pioneer in compassionate and cutting-edge fertility care. This is a unique opportunity to shape the future of reproductive healthcare through ethical AI innovations that touch lives and build families. You’ll lead transformative initiatives in an environment that values science, empathy, and long-term impact.. Show more Show less

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10.0 - 14.0 years

15 - 27 Lacs

Navi Mumbai

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Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Act as a Technical/Functional Consultant to the Customer Success Manager for allocated set of 10-12 accounts. Collaboration w ith customer success manager for QBR providing data & operational insight. Manage Steady-State Accounts after a systematic Know ledge Transfer from the Implementation team based on hand-off criteria including but not limited to formal sign offs by client on the implementation, list of open issues etc. Know ledge on release-to-release know ledge of S2P Products & corresponding operational benefits to customer. P a r t ne r i n g w i t h P M G i n f ea t u r e de s i g n p r o c e s s t o b r i n g i n perspective from customers’ business processes (Usability Analysis, etc.) Proactive monitoring & reporting of “Operational Health Metrics” (Adoption, SLA reports, CSI) to internal and external stakeholders to help identify and mitigate risks Driving/Coordinating RCAs & High severity issues w ith close collaboration w ith PMG, Engg & CST w ith day-to-day monitoring & updates on Incident and Problem SLAs. Facilitate Change enablement for major features w ith proactive Customer Trainings, Webinars, workshops, collateral, etc. Project Manage the execution of Change Requests (along with a team of Ops Analysts/Sr. Analysts and/or the CIT team) Qualifications Good Communication Customer management Skills Ability to document action items correctly and drive them to closure Willingness to drive things to closure irrespective of the odds Ability to liaise w ith various internal teams.

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3.0 - 6.0 years

6 - 10 Lacs

Bengaluru

Work from Office

About Us. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.. About The Role. The role is a management role responsible for leading team for the professional reconciliation of transaction passed over to the Group's Accounts in line with SLA requirements and Group policy. The focus is on Break Management and to ensure high quality, prompt and efficient matching of time critical transactions, raise timely investigation, and actioning enquiries to enable clearance of outstanding transactions.. What will your day look like?. Ensure that all transactions are actioned and queried in a timely manner with focus on high-value items that may be exposed to significant risk.. Drive cost efficiency through efficient break reduction and auto match enhancements. Drive customer delight by exceeding performance against the SLA.. High sense of urgency around customer queries/escalations. Build collaborative relationship with the customers across the Business Units and Countries. Ensure continued service to customer. 100% completion of all Manual Matches accurately and timely. Follow up, investigate and resolve outstanding transactions assigned to the Reconciliations team.. Manage all outstanding transactions and pending files which have remained outstanding within the agreed standards.. Drive knowledge enhancement for the staff through continuous learning. Improve processes through projects. Adequate/accurate and timely reporting of outstanding breaks. What will you bring?. To grow and be successful in this role, you will ideally bring the following:. Good people management skills with ability to manage teams. Ability to influence staff in delivering good results and drive performance. Good understanding of reconciliation practices and accounting principles. Ability to lead knowledge enhancement of staff on reconciliation products/practices and accounting principles. Decision Making, Resource allocation and management. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.. Job Posting End Date. 21/05/2025 , 11.59pm, (Melbourne Australia). Show more Show less

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3.0 - 6.0 years

6 - 10 Lacs

Noida

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Title Product Ops – LMS, Assistant Manager (AM) Group: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital. About the team We are an end-to-end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real time offers and digital customer servicing. We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. Personal loans We offer 24x7x365 small ticket cash out loans, especially targeted towards ‘new to credit’ borrower, fulfilling their instant fund requirements and discretionary spends Merchant Loans: We offer ‘Merchant loans’ which are unsecured business loans that leverage the transaction history of the merchant and our unique credit scoring system. We distribute such loans through our ‘Paytm for Business’ app Paytm Postpaid is a unique ‘buy now pay later’ product that provides checkout financing to consumers. Our users can avail a transaction credit facility for a wide range of products and services at more than 1 cr shops and websites About the role :Are you someone who loves to scale products and also gets curious about the technology stack being usedWe are looking for self-motivated individuals to be part of our Lending Product Operations team to enable the maintenance of high-quality financial/lending products in a fast-paced, challenging, and creative environment. Expectation: Working closely with Product managers/ Business stakeholders to analyze product flows, keep track and monitor disbursement funnels in customer journeys and build improvements in metrics. Monitoring all LMS servicing flows across various lenders through control and exception reports for possible failures and rectifying the same quickly. Develop and streamline business processes to effectively reduce failures due to process gaps. Cross-departmental collaborationFoster collaboration between Business, Lender, Product and Technology teams to troubleshoot for issues in API integrations. Customer experienceWork with CST and MHD support teams to improve the customer experience to quickly resolve any issuesCollect, organize, and analyze data to help Business and product management make decisions Best practicesEstablish internal best practices and promote them throughout the organization Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them Superpowers that will help you succeed in this role: Professional experience in a product Ops or analytical role with hands on experience in banking and financial processesHaving deep understanding of working on LMS (Loan Management System) Platform(s)Knowledge of Fintech/ BFSI/ Lending domainMinimum 4-5 years in product ops / Lending OpsSolutions orientated within a high-energy and fast-paced work environmentPossess excellent oral, written, verbal and interpersonal communication skills Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Compensation If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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2.0 - 4.0 years

5 - 9 Lacs

Bengaluru

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Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. The Role: This role you will serve in a proactive role in monitoring, tracking, and delivering campaigns, including set-up, reporting, assessing performance and optimizing accordingly. You will collaborate with cross-functional teams, including sales, creative, and analytics to ensure the successful implementation and performance of campaigns. This role requires a strong understanding of digital advertising, audience targeting, ad optimization, and campaign analysis. Responsibilities: Oversee the setup, implementation, and management of digital ad campaigns. Monitor and analyse campaign performance to ensure campaign KPIs are delivered. Conduct A/B testing and other optimization strategies to improve campaign performance. Develop and implement optimization strategies to improve ROI and key performance indicators (KPIs). Utilize data analysis tools and techniques to identify trends and insights that drive optimization efforts. Generate and present detailed reports on campaign performance, providing actionable insights and recommendations. Conduct post-campaign analysis to determine the effectiveness and provide insights for future campaigns. Work closely with sales, client and product teams to align advertising strategies with overall business goals. Participate in strategy sessions and provide insights based on campaign performance data. Qualifications 3-7 year's professional experience with digital media preferably within a media agency, trading desk, publisher or technology company. Strong understanding of programmatic advertising and hands-on experience of programmatic DSPs (DV360, TTD, Mediamath, DCM etc) is a must. In-depth understanding and knowledge of MMPs (Appsflyer, Branch, Singular, etc) is required. Strong written and oral communication skills, presentation and analytical skills. Proficiency in Microsoft Office Suite with intermediate to advanced understanding of Excel Why join us A collaborative output driven program that brings cohesiveness across businesses through technology A solid 360 feedbacks from your peer teams on your support of their goals With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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4.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Monitor and manage Production/Test LPARs. Provide first-level break-fix support for mainframe infrastructure and components. Perform operational functions such as IPLs, SAD, and scheduled changes. Support HMC and hardware operations managed by customers or third parties. Monitor batch cycles (daily, weekly, monthly, quarterly, yearly) and report statistics. Ensure timely completion of batch cycles and investigate long-running or looping jobs. Participate in weekend activities and proactively identify and correct errors. Manage hardware and software issues, escalating to support teams as needed. Operate and manage scheduling tools like OPC, CA-7, and Control-M. Monitor online systems and escalate or resolve issues as required. Primary Skills Proficiency in scheduling tools: OPC, CA-7, Control-M Strong understanding of IPL processes, system startup/shutdown routines Experience with HMC and Console Operations Hands-on knowledge of CA-OPS/MVS Familiarity with operator and display commands Experience in Incident, Change, and Problem Management Secondary Skills Experience with SSM control for startup/shutdown process migration Ability to work independently during weekend and off-hour activities Strong analytical and troubleshooting skills Effective communication and documentation abilities

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10.0 years

14 - 22 Lacs

Pune

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The Role Part of the broader Data organization, the Document Collections team is responsible for ensuring that all of our clients fund documentation is collected from various sources within SLA’s and uploaded into Addepar to allow the various Data Ops teams to process these documents. This role’s primary responsibility is to extract documents from various sources and upload them into Addepar. In addition this team will be responsible for monitoring data connections and ensuring that any connections failing are addressed quickly and efficiently. The Document Collections team plays a critical role in the success of Addepar’s Data offerings and requires daily communications with various Product Teams, Machine Learning Operations, clients, data providers (Custodians,GPs and Fund Admins), and additional personnel across the organization. What You’ll Do Serve as a "player/mentor" who will contribute to and supervise a successful team of Alternatives Document Collection Operations Analysts. Oversee daily operational workflows for the Alternative Document Collection team. Lead all aspects of the onboarding, mentorship, and career development of individuals on the team through timely and constructive performance feedback, and by providing learning and growth opportunities. Help to oversee and manage the 3rd party/contracting team supporting the Alternatives Document Collection work. Collaborate with Product and Engineering to design, test, and implement new processes and tooling features that improve collection efficiency as well as increase operational efficiency. Manage the Alternatives Document Collection pipeline for Addepar clients, which includes but is not limited to: Accessing various Fund Admin and GP portals and retrieving all relevant documents needing to be processed. Ensuring that the documents are uploaded to the correct Addepar client. Engaging clients, GPs, or Fund Admins if a portal connection fails. Help maintain Document Collection workflow procedures and play-books. Partner with Product and Engineering to implement new processes and tooling features that improve Alternatives Document Collection UX and increase operational workflow efficiency. Who You Are Minimum 7+ years of work experience in the financial advisory, FinTech, or banking industries. Experienced with managing teams, cross-functional projects and/or learning and development initiatives. Forward-looking and pragmatic on finding efficacious solutions to complex issues. Outstanding communication and interpersonal skills for engaging with internal partners, fund admins, GPs,, as well as clients. Ability to think critically and effectively balance multiple projects and processes simultaneously. Demonstrates effective problem solving abilities, self-motivation to take on responsibility, and a strong team-player mentality. Detailed in documenting information and standard processes and exhibits good follow through techniques. Highly self-motivated to take on responsibility, forward thinking and pragmatic, and possess a collaborative team-player mentality. Familiarity with using Salesforce, Jira, Google Suite, and Microsoft Excel preferable. Important Note - This role requires working from our Pune office.

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5.0 - 8.0 years

8 - 12 Lacs

Bengaluru

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As an OpenPages Deveoper, you are required to provide impementation services to IBM customers. The Deveoper wi: Work with IBM project teams and Customers on the deveopment understanding configure OpenPages in ine with technica specifications. create custom triggers and hepers for OpenPages remediate custom triggers and hepers foowing software upgrades or due to modified requirements document configurations and custom code. support customers in soution testing Work wi primariy be conducted remotey with potentia for trave. Required education Bacheor's Degree Preferred education Bacheor's Degree Required technica and professiona expertise IBM OpenPages experience (8.x). Strong experience with TFUI, Workfows, Configurations, Views, Security, triggers, hepers, APIs, AFCON, Object Modes, integrations etc. Strong experience in architecting soutions on IBM OpenPages. Strong experience around GRC (Governance, Risk & Compiance) domain. Strong experience in creating soution design, estimates, customer demos. We versed with depoyment cyces, dev-ops around IBM OpenPages. Experience in Java to support IBM OpenPages. Preferred technica and professiona experience Experience on fu ifecyce of IBM OpenPages version upgrades and migration. Experience in Reactjs. Exposure on Linux, she scripting, devops toos. IBM OpenPages Deveoper Certification. Demonstrates exceent verba and written communications skis Demonstrates strong anaytica thinking and probem-soving skis Creative approach to probem soving, innovation and issue resoution

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0.0 - 1.0 years

2 Lacs

Bengaluru

Work from Office

Key Responsibilities Operational Support: Assist in the execution of daily operations tasks, Work collaboratively with team members to achieve operational goals, Contribute ideas and insights to improve operational efficiency, Data Analysis Collect and analyze operational data to identify trends and areas for improvement, Prepare reports and presentations summarizing key performance indicators, Assist in making data-driven recommendations for process enhancements, Process Optimization Participate in the development and implementation of streamlined processes, Identify and propose solutions to operational challenges, Contribute to continuous improvement initiatives, Cross-functional Collaboration Collaborate with various departments to ensure smooth communication and coordination, Support project teams in the implementation of new processes or initiatives, Foster a positive and collaborative working environment, Documentation Maintain accurate records of operational activities, Document and update standard operating procedures (SOPs), Ensure compliance with company policies and procedures, Requirements Qualified executive with familiarity of financial industry preferred Highly analytical, proficient in MS Excel Strong attention to detail and ability to manage time to complete tasks with tight deadlines Excellent communication skills and personal qualities of integrity, credibility and quality Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions Strong command of the English language (written and verbal) Drive product improvements to increase scalability of our backend system in relation to the daily Ops work About Volt Money

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2.0 - 6.0 years

3 - 7 Lacs

Warangal, Hyderabad, Nizamabad

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Responsibilities Job Description - Areas of Responsibility Indicative Activities Customer Experience Process oriented should be able to impliment & follow all set food & beverage SOP Restaurant food rating Section food rating Ensure minimisation of dispatch related errors Regular food testing at the unit for quality & quantity being served, All food safety and hygiene level in place at unit Audit targets achived All products available at unit to serve 100% satisfaction, Set targets for CAPD to be achieved (Ar_P, O_D & Prep Time) Continuous follow-up with filed ops for order pickup by DE's (For Delay in pickup) All products serve within self life, Financial Achieving AOP (All controllable cost) Opening & Closing checklist followed Control Food Cost & Wastages Restaurant Rating (Focus on Product) Optimum use of labour at the unit Forecasting sales Ensure right indent is done as per sales forcast Daily reports as per brand sop Daily Inventory check, Proper GRN process at the unit to be followed, Follow-up with respective teams for smooth functioning of the unit, Coordinate with finance team for utility payment Correct Mid month & Monthly MIS Proper management for petty cash expense and strive towards reducing petty cast expenses Daily self Life check to ensure minimum spillage, Brand & Marketing Plan LSM activity for new launch product LSM activity to increase orders People Management One on One with team Member, Regular RNR Employee engagement activities Personal hygiene for team members Daily briefing with the team Retention of people As per set target, Ensure every team member is trained on Brand SOP Training team members for next level responsibility / Growth (Operations) Refresher Training of team Duty Roaster Process / Initatives Follow & Impliment Brand SOP's at the unit level,

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0.0 - 2.0 years

1 - 1 Lacs

Kolkata

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Responsibilities: * Provide quality patient care in ICU, OPD, Ops & Obs units. * Administer medications, monitor vital signs & document findings. * Collaborate with healthcare team on treatment plans & discharge instructions. Provident fund Health insurance Food allowance

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3.0 - 7.0 years

4 - 9 Lacs

Bangalore Rural, Chennai, Bengaluru

Hybrid

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Mainframe DevOps Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate Summary: As an Application Tech Support Practitioner for Mainframe Data Transmission, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues, designing and implementing solutions, and utilizing your deep product knowledge to maintain world-class systems. Roles & Responsibilities: Primary skill should be Mainframe. Resource should have knowledge of connect-direct (File transfer protocol in mainframe) Resource should experience in handing service now requests/tasks. Analyze the Production and Disaster Recovery Environments. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. Install ESP Agent on Mainframe DR servers. Attend project status conference calls. Documents all relevant end-user interactions and steps taken to resolve incidents. Communicates status of issue resolution to internal customers. Multi-task and work independently, while applying logic and discretion. Applies in-depth knowledge of application support and an understanding of best practices. Install Connect:Direct on Mainframe DR servers. Research jobs/scripts and Connect:Direct configuration settings on Mainframe environments. - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design solutions based on deep product knowledge. - Utilize exceptional communication skills to ensure world-class systems are running smoothly. - Collaborate with cross-functional teams to ensure timely resolution of client issues and to continuously improve system performance. - Stay updated with the latest advancements in Mainframe Data Transmission and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in Mainframe Data Transmission - Good To Have Skills: Banking or financial services experience, Experience with OPS/MVS, Experience with Service Now, Experience with Changeman ZMF - Experience with troubleshooting and problem-solving techniques. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 4-6 years of experience in Mainframe Data Transmission - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.

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1.0 - 5.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

About The Role Job Role: Manage Day to-day Operational Activities of Customer Deliverables like Debit card / Credit Card / Cheque book etc" Manage deliveries, coordinate with various production vendors, courier partners and Stationery vendors. Ensure TAT for all the activities & experience in leading a team operations. To handle escalations in operations. Reconciliation of processing data on a day-to-day basis. Provides support and guidance to Team Leaders and subordinates and give decision on complex operational and technical issues. Continuously work on improvements & error reduction thru regular analysis. Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc. Take up any other assignments as conveyed by seniors from time to time. Very good command on MS-office (Word, Excel, PowerPoint, etc.) Should have built and worked on SOP"™s, BRD, and operational risk matrices for the team Excellent project, analytical, execution skills & effective communication skills Should be able to drive efficiency and an error free ops organization. Job Requirements: Be flexible to the work timings as the role demands. Should be fast and accurate with excellent written and oral communication skills. Should be a strong team player and demonstrate excellent team work. High commitment to work Willingness to work late hours /work in staggered working arrangement, in case the same is required.

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2.0 - 5.0 years

3 - 4 Lacs

Coimbatore

Work from Office

About The Role Kotak Mahindra Bank Department Commercial Operations Level M4 Job Role "¢Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. "¢Stamp Duty as per Legal Stamp Duty Grid is adhered too. "¢Limits & Collateral Maintenance. "¢CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. "¢Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. "¢Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. "¢Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. "¢Insertions (documents received post disbursement). "¢Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). "¢Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as "pre-approved". "¢Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). "¢Handover of PDC / SPDC"™s to the Vendor on a weekly basis & receive acknowledgement. "¢Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). "¢Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. "¢Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit "¢Qualification Graduate / Post-Graduate Job Requirement Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

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2.0 - 5.0 years

3 - 4 Lacs

Mumbai

Work from Office

About The Role Kotak Mahindra Bank Department Commercial Operations Level M4 Job Role "¢Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. "¢Stamp Duty as per Legal Stamp Duty Grid is adhered too. "¢Limits & Collateral Maintenance. "¢CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. "¢Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. "¢Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. "¢Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. "¢Insertions (documents received post disbursement). "¢Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). "¢Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as "pre-approved". "¢Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). "¢Handover of PDC / SPDC"™s to the Vendor on a weekly basis & receive acknowledgement. "¢Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). "¢Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. "¢Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit "¢Qualification Graduate / Post-Graduate Job Requirement Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

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1.0 - 5.0 years

3 - 4 Lacs

Mumbai

Work from Office

About The Role Short Description for Internal Candidates Description for Internal Candidates Exports to facilitate the exporter clients to carry on their Exports business and grow. Realisation of Export proceeds. Packing credit Pre shipment and post shipment facilities, Discounting bills under Foreign LC. Foreign bills purchase, collection of foreign bills, etc. "¢Imports to facilitate importer clients and cater to their foreign exchange requirements. Issuance and amendment of Letter of credit inland and foreign. "¢RemittancesOutward Remittances providing services to facilitate outward remittances done on behalf of Importer clients and handling clean remittances for all customers. Inward Remittances- providing services pertaining to inward remittances received for the customers including Conversion into INR/other foreign currencies, EEFC deposits etc. "¢Other services/activities Bank Guarantees. Compliance with internal and external guidelines relating to Trade Finance. Reconciliation of books and accounts "¢Qualification Graduate / Post-Graduate "¢Experience Minimum one year of relevantexperience.

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1.0 - 5.0 years

2 - 4 Lacs

Noida

Work from Office

About The Role Job Role: Manage Day to-day Operational Activities of Customer Deliverables like Debit card / Credit Card / Cheque book etc" Manage deliveries, coordinate with various production vendors, courier partners and Stationery vendors. Ensure TAT for all the activities & experience in leading a team operations. To handle escalations in operations. Reconciliation of processing data on a day-to-day basis. Provides support and guidance to Team Leaders and subordinates and give decision on complex operational and technical issues. Continuously work on improvements & error reduction thru regular analysis. Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc. Take up any other assignments as conveyed by seniors from time to time. Very good command on MS-office (Word, Excel, PowerPoint, etc.) Should have built and worked on SOP"™s, BRD, and operational risk matrices for the team Excellent project, analytical, execution skills & effective communication skills Should be able to drive efficiency and an error free ops organization. Job Requirements: Be flexible to the work timings as the role demands. Should be fast and accurate with excellent written and oral communication skills. Should be a strong team player and demonstrate excellent team work. High commitment to work Willingness to work late hours /work in staggered working arrangement, in case the same is required.

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