Operations Supervisor

As a Supervisor in the restaurant industry, your key responsibilities will include hiring, training, and managing restaurant staff. You will be in charge of scheduling the restaurant staff and delegating tasks effectively. Additionally, supervising the preparation, display, and delivery of food and drinks to ensure quality and service standards are maintained at all times will be crucial. Ensuring prompt and friendly customer service is a priority, along with making sure that all staff are knowledgeable about menu offerings and individual ingredients. It will be your responsibility to educate the staff about potential food allergies and how to communicate these to customers. Building and maintaining good relationships with suppliers is essential for the smooth operation of the restaurant. Your role will involve increasing productivity and enforcing strict personal safety, food safety, and food storage guidelines among the staff. Supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards is also part of your duties. Managing inventory efficiently is key to the success of the restaurant. Interacting with restaurant guests to understand their satisfaction levels and improve customer service will be part of your daily tasks. Responding to customer feedback promptly and resolving conflicts effectively is necessary to ensure customer satisfaction. Organizing group events and ensuring that the restaurant and staff meet service and food expectations will also fall under your purview. The ideal candidate for this position would be a graduate, male, and married individual with previous experience in the restaurant industry. Local candidates will be preferred for this role. This is a full-time, permanent position with day shift, fixed shift, and morning shift schedules. The work location will be on the road.,