Operations Supervisor

As a Full-Time employee at FIS, you will be part of a dynamic team working on challenging and relevant issues in financial services and technology. You'll play a crucial role in managing the daily operations of processing functions and maintaining processing infrastructure to ensure service level agreements are met, supporting both clients and the company's critical business requirements. Your responsibilities will include managing the processing environment to safeguard production systems essential for business success, meeting service level agreements, developing tactical and strategic plans for processing operations, leading an efficient processing team, identifying cost-saving initiatives, ensuring backup and recovery processes meet business requirements, implementing team standards and procedures, and managing project plans, budgets, and schedules. To excel in this role, you should possess a Bachelor's degree or equivalent education, training, or work experience. You must have knowledge of processing phases, administration, and controls, familiarity with FIS products and systems, proficiency in client communication and escalation management, project management skills, and the ability to effectively supervise and lead staff. Excellent problem-solving, time management, and communication skills are essential, along with the capability to evaluate performance, make projections, and operate independently. In return, we offer you a competitive salary with benefits, including private medical and dental coverage, a job with a high level of responsibility and various opportunities, a modern work environment, professional education, and personal development opportunities, a collaborative and respectful work environment, and a dedicated team. With a rich history in the financial services industry, FIS is a global provider of financial technology solutions, serving clients worldwide and committed to privacy and security. Please note that FIS follows a direct sourcing model for recruitment, and only accepts resumes from preferred supplier list agencies. We are dedicated to safeguarding personal information and ensuring privacy and security in all our services. If you are motivated, forward-thinking, and ready to take on this exciting opportunity, we encourage you to apply and be part of FIS, a Fortune 500 company and a global leader in financial technology solutions.,