Operations Manager required For JTSi Technologies India Pvt Ltd Kochi.

Job Description

Dear Aspirant, Greetings from JTSi Technologies India Pvt Ltd.!!! We JTSi Technologies India Pvt Ltd, a US based MNC IT Co at Kochi Infopark are urgently looking for an Operations Manager for our operations in Kochi. The incumbent must be a well experienced IT Operations with good communication skills who can oversee the daily operations of the company, ensuring efficiency and effectiveness in all processes. This role involves coordinating cross-functional teams, managing resources, and implementing strategies to enhance productivity, quality, and customer satisfaction. The ideal candidate will have a strong background in IT operations, project management, and process improvement. JTSi Technologies India Private Limited is a US based IT Co, with 20+ years into business. Our global offices are in Washington DC & New Jersey USA, and our Indian HQ is in Bangalore. Details are as follows: Designation : Operations Manager Qualification : Graduation Preferably MBA Operations Skillsets : IT Co Operations, Client Management, Reports & MIS Experience : Minimum 5 - 8 Years Remuneration : Salary ranges are negotiable and will be the best in the industry. Shift Time : 09.30 AM - 06.30 PM IST Place of Posting : Infopark, Kochi. ROLES & RESPONSIBILITES 1. Develop and manage organizational goals and objectives keeping the organizational vision refreshed 2. Develop and manage departmental goals and objectives 3. Monitor project/program progress and ensure it meet/exceed the set timeline 4. Weekly report create weekly 5. Implement best practices to enhance productivity and efficiency 6. Process Improvement in operational processes 7. Develop a diverse team fostering a culture of accountability and continuous improvement 8. Collaborate with senior management to develop operational strategies aligned with companys goals and objectives 9. Design policies that align with overall strategy 10. Oversee project timelines, resource allocation, and risk management 11. Cross-Departmental collaboration to ensure alignment of goals 12. Vendor management 13. Ensure all operations adhere to relevant laws, regulations and company policies 14. Establish/Maintain SMART goals, KPIs and Targets for the company (departments) 15. Competitive intelligence 16. Coordinating with MEP team and office infrastructure management 17. Derive strategies for constant improvements. Recommend growth strategies 18. Risk mitigation and coordination with all departments 19. Implement efficient processes and standards 20. Oversee expenses and budgeting to help the organization optimize costs and benefits 21. Coordinate customer service operations and find ways to ensure customer retention 22. Manage contracts and relations with customers, vendors, partners and other stakeholders 23. Ensure compliance with local and international laws (e.g. data protection) 24. Oversee the implementation of technology solutions throughout the organization 25. Mentor and motivate teams to achieve productivity and engagement 26. Report on operational performance and suggest improvements. If you are interested kindly go through the details and please send us your recently updated resume / references to careers@jtsiindia.com . We will revert you at the earliest. Thanks, and Regards, Recruitment Team JTSi Technologies India Private Limited Third Floor, Thapasya Building, Infopark, Kochi. Contacts: 0484 – 4070368 | E Mail: careers@jtsiindia.com | Website: www.jtsiindia.com