875 Operational Support Jobs - Page 28

We are looking for a Actimize Developer with Proven track record of 7+ years in product management, with a focus on SaaS \ machine learning or analytics products. Requirements: Minimum 3+ years of previous experience in Fraud products or financial crime detection solutions. Realize technical assessment and create Technical Solution Architecture Design on modernized ecosystem. Whole development tasks and unit testing to integrate Actimize on-prem with research sources such as Google, Clear and UD. Complete development tasks and unit testing to integrate Actimize with GAIT platform. Complete development tasks and unit testing to enhance Actimize UI to integrate relevant information directly into AML system, and generate consistent, accurate alert & case narratives. Entire development tasks and unit testing to develop and test the prompts to gather information from Google, Clear and Unified Desktop, that can be summarized into narrative to support case investigations. Create Deployment Document and activities, obtaining all required TIAA reviews/approvals. Complete all tasks and testing to enable CI/CD pipelines to automate application deployments. Provide post-production support such as documenting, analyzing and tracking all issues to closure in ServiceNow and JIRA, create Support Document and complete KT to Operational Support Team. Leverage AI/ML to automate the retrieval of internal and external data from 8+ sources, seamlessly integrate relevant insights into the AML system, and generate consistent, accurate alert and case narratives. Deliver key integrations with three high-impact data sources such as Google, CLEAR, Unified Desktop that drive the most watchlist-related alerts; connect Actimize with the GAIT Platform and standardize processes to ensure critical information is captured and analysts are guided to higher-priority alerts. #LI-AA1 #LI-Onsite

About Company ReNew is a leading decarbonization solutions provider and the first Indian clean energy company to list on Nasdaq (Nasdaq: RNW). With 16.3 GW of commissioned and pipeline utility-scale projects, we are a global company with strong Indian roots. Founded in 2011, ReNew is at the forefront of fighting climate change by offering decarbonization solutions through utility-scale wind and solar offerings, green hydrogen, carbon markets, and energy storage. ReNew has been a pioneer in leveraging digital technologies to accelerate the transition to green energy and address the unique requirements of the B2B segment in India, where we are the market leader. Our mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew is the world’s first clean energy company to be recognized as a Lighthouse by the World Economic Forum. In 2023, we were recognized among ‘Top 15 Climate Tech Companies to Watch’ by the MIT Technology Review. We are a recipient of the Sustainable Market Initiative’s Terra Carta Seal. The COP28 UAE Presidency presented ReNew the ‘Energy Transition Changemaker’ award for developing and deploying the country’s first round-the-clock power project. ReNew’s solar and wind energy projects currently contribute to 1.9% of India’s power capacity and are spread across 150+ sites and 18 Indian states. We have helped prevent 0.5% of India’s total carbon emissions and 1.1% of India’s total power sector emissions, in addition to generating around 130,000 jobs over the past decade. Job Description Strategic & Legal Oversight: Track and interpret evolving regulatory and policy changes related to land acquisition and renewable project development. Represent the company at state forums, regulatory bodies, and public hearings. 1.1.4.2 Land Acquisition & RoW: Lead land identification, acquisition (private/government/forest), and NA conversion efforts for wind and solar projects. Coordinate and support in obtaining statutory approvals (e.g., Panchayat NoC, labor licenses, Factory & other clearances). Monitor and manage RoW issues, forest clearance processes, and resolve local conflicts in collaboration with legal and security teams. Operational Support: Collaborate with the O&M team to ensure timely payment of statutory fees and management of operational lands. Provide feedback on local vendors, contractors, and aggregators for land procurement, transmission lines, and substations. Stakeholder Coordination: Support CSR team in executing community development projects by liaising with local stakeholders and aligning initiatives with ground-level needs. Maintain strong relationships with local authorities, revenue officials, and landowners to ensure seamless execution. Internal Coordination & Reporting: Regularly update senior management on land status, risks, and mitigation plans. Maintain land records, contracts, and GIS mapping of acquired parcels. Mentor and guide junior staff in the land team. Land records & documentation (hard & softy copies)

PracticeSource Quality Analyst is expected to do quality check for various financial planning & non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality. Key Responsibilities - QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams. - Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition. - Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors. - Administrative work - Timely workflow updation, revision requests processing, responding to emails etc. Required Qualifications Preferred Qualifications - Relevant working experience (Quality Assurance) - Masters degree or equivalent Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Business Support & Operations

The Back Office Manager provides full leadership and supervisory responsibilities. Provides operational / service leadership and direction to team members.

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : IBM WebSphere MQ Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : NA Summary :As an IT Service Management Representative, you will be responsible for managing the delivery of IT production systems and services, ensuring client satisfaction and risk management. Your typical day will involve providing operational support to ensure production systems and devices are online and available, with a focus on IBM WebSphere MQ. Roles & Responsibilities: Lead the management of IT production systems and services, ensuring client satisfaction and risk management. Provide operational support to ensure production systems and devices are online and available, with a focus on IBM WebSphere MQ. Collaborate with cross-functional teams to ensure the infrastructure service management lifecycle is supported. Communicate technical findings effectively to stakeholders, utilizing data visualization tools for clarity. Stay updated with the latest advancements in IT operations, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM WebSphere MQ. Good To Have Skills:Experience with other middleware technologies. Strong understanding of IT production systems and services. Experience with IT service management tools such as ServiceNow or Remedy. Solid grasp of IT operations processes and procedures. Additional Information: The candidate should have a minimum of 7.5 years of experience in IT operations. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful IT solutions. This position is based at our Bengaluru office. Qualifications NA

The Role - Senior Survey Scripter You will be part of an operations team, which will provide operational support to research teams in Europe, the USA, the Middle East and APAC, enabling them to offer quality consultancy on a wide variety of topics. Alongside other survey scriptwriters and data processing execs, you will be part of an Operations team which strives to produce accurate results every time and supports the rest of the company in delivering innovative and robust research solutions. What will I be delivering? To provide expert scripting services for researchers to aid them in their client relationships To take complex questionnaires from researchers and script them using YouGov s bespoke scripting software in an accurate and timely manner. Testing survey logic to ensure that it is error free. Using experience to liaise with internal clients, advising on best practice and assisting with problem solving Management of own workload to ensure that deadlines are met and standards are achieved. To assist the senior scripters in implementing any new solutions for improved efficiency within the workflow To maintain excellent record administration so as to have an accurate log of work carried out as part of the service To ensure all reporting and management requests are accurate and delivered on time What do I need to bring with me? Fluent in English Familiarity with any computer language or web-design coding (e.g. HTML, CSS, JavaScript) Degree in an IT-based subject, or evidence of a similar level of computer skills Teamwork Strong logical problem solving skills Excellent attention to detail Good communication skills, especially in the area of explaining technical points to non-technical people Ability to work independently and manage own deadlines High level of proficiency with MS Office, especially Excel

About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. Overview : This position is part of the GTO Shared Services team, providing specialized technical, strategic, and operational support to the Global Technical Sales Organization in driving a scalable, high-performing sales function. This hybrid role blends deep technical expertise in the Boomi platform with program-level coordination of global RFx initiatives . The ideal candidate is a seasoned Boomi professional capable of leading and delivering high-quality responses to RFPs, RFIs, and Security Questionnaires, while also contributing directly to technical content development and solution positioning. The role is pivotal in collaborating with Account Executives, Sales Engineers, Product Teams, and SMEs to ensure submissions are accurate, timely, and aligned with Boomi s strategic value. Success in this role requires a blend of strong organizational skills, sharp technical acumen, and a solid foundation in integration and iPaaS technologies. Key Responsibilities: Lead and manage global RFx response efforts (RFPs, RFIs, security questionnaires), ensuring alignment across sales, presales, and product teams. Own the end-to-end RFx process from intake and planning through to submission. Act as a central point of contact for all technical content development, ensuring accuracy, consistency, and messaging alignment across product areas such as integration & Automation, API Management, Data Management, AI Management,etc Work cross-functionally with sales engineers, security, legal, and product SMEs to gather, curate, and update technical content used in proposals. Maintain and evolve a scalable library of standard RFx content, templates, and reusable technical assets. Track and report on key metrics, bottlenecks, and areas for improvement across technical content development and delivery processes, driving continuous optimization. Support enablement initiatives for Sales Engineers and presales teams by sharing best practices, technical positioning strategies, and reusable solution assets. Required Skills & Experience: B.E./B.Tech degree (or equivalent experience). 10-16 years of professional experience across presales, RFx/program management, solution engineering, or proposal development. Strong, hands-on understanding of the Boomi platform , including Integration, API Management, Master Data Hub, and AI capabilities. Strong familiarity with the RFx lifecycle , and demonstrated experience managing or contributing to technical RFP/RFI responses. Excellent communication and stakeholder management skills; ability to collaborate across functions and geographies. Strong technical writing and editing skills; attention to detail in formatting, tone, and accuracy. Experience working in high-paced environments with distributed teams. Self-starter mindset with a proactive approach to problem-solving. Boomi certification(s) or equivalent hands-on project experience. Previous roles in solution consulting, presales, or product enablement. Understanding of SaaS/cloud-based architectures and enterprise IT landscapes. Experience using RFx automation tools or knowledge base systems (e.g., Loopio, Conveyor) is a strong plus . Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities. All employment decisions are based on business needs, job requirements, and individual qualifications. Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com . This inbox is strictly for accommodations, please do not send resumes or general inquiries.

The Total Rewards Analyst is a critical contributor to the success of Russell Investments global Total Rewards team. This position is responsible for managing and processing APAC Payroll (China, Korea, Australia, and New Zealand) and supporting North America Payroll programs, as well as Global Leave programs across all regions (U.S. Canada, APAC, and EMEA). This role requires a highly analytical and detail-oriented professional with a strong work ethic, capable of driving excellence in Global Payroll and Leave of Absence design and administration. This individual is comfortable working in a matrixed organization and collaborating with multiple leaders to ensure cohesive and effective program management. Reporting to the Global Payroll Team, the Total Rewards Analyst will collaborate with key internal stakeholders - including Global HR, Finance, and Legal - and external vendors to ensure compliance and seamless delivery of Global Payroll. This individual will manage a variety of responsibilities including processing APAC payroll, addressing payroll queries, managing payroll compliance and providing exceptional customer service to our associates for global leave of absence management. This role is ideal for someone eager to not only support and enhance existing programs but also to innovate and shape the future of work within our team. The successful candidate will bring expertise, fresh perspectives, and a commitment to building a best-in-class Total Rewards structure that aligns with Russell Investments global priorities. Responsibilities: Payroll Processing full function Monthly payroll from start to finish. This includes, but is not limited to terminations, leaves, redundancies, new starters, superannuation, Payroll Tax, pensions and other benefits, role changes, reconciling pay runs, loading bank files and month/year end reporting. The provision of day-to-day Payroll Operational support across APAC to ensure employees are paid accurately and on time, ensuring compliance with local payroll laws, and that integrity is maintained across all payroll systems Documentation, distribution and record maintenance for all payroll related processes, procedures, checklists and calendars Ensure all statutory and non-statutory remittances / payments are made accurately and on time, in accordance with the Payroll Calendars for all APAC Payrolls Compilation of reports and data as requested as well as summaries (E.g. earnings, taxes, deductions, leave, insurances) Resolving payroll discrepancies and reconciliations (E.g. Superannuation, KiwiSaver, Leave Balances) Work with finance and carry out all payroll related activities regarding month end and year end processes / tasks across APAC General administration duties related to payroll services Support with international assignments and complex issues like redundancies, Shadow Payroll and foreign income tax reporting Identify process improvements and implement these changes Administer accurate file management of all Associate and company records to meet the compliance of legal and statutory regulations. North America payroll support as needed. Benefits Oversee leave of absence (LOA) management across all regions, ensuring compliance with local regulations and company policies. Provide guidance to associates regarding leave policies, procedures, and entitlements. Calculate leave payments accurately based on company policies and local regulations to avoid overpayments or underpayments. Stay informed about changes in leave laws that may affect payment calculations or require system changes. Administer various leave types such as FMLA, ADA, disability leave, and other statutory leaves. Process leave requests and maintain accurate records of associate leave balances in Workday. Advise and counsel associates on day-to-day leave related questions (via email, phone, walk-ups, and drop-in sessions). Competencies: 5 to 7 years global payroll experience. Bachelor s degree in HR, business administration, finance, or a related field, or equivalent experience. Comprehensive experience managing global payroll across multiple countries, experience of managing APAC payrolls is preferred. Eagerness to improve processes and create a more valuable, impactful Total Rewards program. Exceptional interpersonal, written, and verbal communication skills, with the ability to interact effectively at all levels of the organization and with external partners. Strong integrity, discretion, and the ability to maintain confidentiality. Excellent organizational, time management, and analytical skills, with keen attention to detail. Proficiency in HRIS systems, preferably ADP, Celergo and/or Workday Strong problem-solving capabilities, with the ability to manage competing priorities. Proven track record with high volume and complex payroll processing Experience working in a Global environment processing pay in multiple countries would be advantageous Sound and up to date knowledge of payroll and general HR practices, procedures and legislation Experience with month & year end reporting, reconciliations & payments. Advanced Microsoft Excel and Word skills

At Genpact, we don't just adaptto change we drive it. AI and digital innovation are redefining industries andwere leading the charge. Genpact’s AI Gigafactory, our industry-firstaccelerator, is an example of how were scaling advanced technology solutions tohelp global enterprises work smarter, grow faster, and transform at scale. Fromlarge-scale models to agentic AI, our breakthrough solutions tackle companiesmost complex challenges. If you thrive in a fast-moving,tech-driven environment, love solving real-world problems, and want to be partof a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advancedtechnology services and solutions company that delivers lasting value forleading enterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation, our teamsimplement data, technology, and AI to create tomorrow, today. Get to know us atgenpact.com and on LinkedIn, X, YouTube, and Facebook. Invitingapplications for the role of Process Associate – Underwriting / BrokerTechnical Support Specialist Yourrole will require you to utilize your skills to process transactions for theUnderwriting / Broker Support Teams. You will require to the processing withexpected accuracy and within the expected timelines as per the businessrequirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitor and attend to requests via service platforms that require action in a timely manner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests Qualificationswe seek in you! MinimumQualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important PreferredQualification and Experience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Workat the cutting edge of AI, automation, and digital innovation * Make an impact Drive change forglobal enterprises and solve business challenges that matter * Accelerate your career Gethands-on experience, mentorship, and continuous learning opportunities * Work with the best Join140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-drivenculture Our courage, curiosity, and incisiveness - built on a foundation ofintegrity and inclusion - allow your ideas to fuel progress Come join the tech shapers andgrowth makers at Genpact and take your career in the only direction thatmatters: Up. Lets build tomorrow together Genpact is an Equal OpportunityEmployer and considers applicants for all positions without regard to race,color, religion or belief, sex, age, national origin, citizenship status,marital status, military/veteran status, genetic information, sexualorientation, gender identity, physical or mental disability or any othercharacteristic protected by applicable laws. Genpact is committed to creating adynamic work environment that values respect and integrity, customer focus, andinnovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, orpurchasing equipment or training.

Purpose of the Role: Operations Analysts need to understand how unpaid government dues can block a sale or affect property value. Their job ensures that liens are found, verified, and reportedprotecting both the lender and the buyer. Its about ensuring clean titles and safeguarding the property's role as collateral. The Municipal Lien Analyst role involves researching, analyzing, and reporting on municipal liens to ensure accurate data management and compliance, facilitating informed decision-making in real estate transactions. US Administrative Structures Knowledge: Analyze and understand administrative frameworks across counties, cities, municipalities, towns, and townships in the US to ensure accurate data management. Property Tax and Lien Analysis: Research and evaluate property tax calculations, assessment methods, payment procedures, and lien processes to support effective decision-making. Lien Management: Proficiently handle property liens, including obtaining lien payoffs, clearing liens, and assessing their impact on property transactions. Government Website Navigation: Navigate government portals effectively to retrieve essential information on permits, code enforcement, utilities, and property taxes. Regulatory Monitoring: Stay updated on changes in website layouts and content to maintain accuracy in information retrieval and reporting. Code Violations & Permits Management: Analyze code violations, understand their implications for property ownership, and develop strategies for resolution, including managing distinctions between open and expired permits. Utility Services Understanding: Research utility services in US homes and analyze billing processes for both public and private utility providers. Team Collaboration: Collaborate with team members to ensure effective execution of tasks and promote continuous professional development. Essential Skills Strong verbal and written communication skills with fluent English and an accent that is easily understood by American clients. Proven ability to communicate effectively with government officials, property owners, and stakeholders to resolve lien-related matters. Proficiency in using online research tools and computer software for data collection and management. Exceptional organizational skills with strong problem-solving abilities. Detail-oriented with the capability to manage multiple tasks and projects concurrently. Desired Skills Prior experience as a municipal lien analyst or working with US property liens and local government entities will be preferred Knowledge of permit search, code & real estate transactions, particularly as they relate to liens and tax procedures, is a strong advantage. Education and Experience: Bachelors degree in Public Administration, Real Estate, Finance, or a related field. We are also open to applications from freshers who possess excellent communication skills and a strong motivation to work in operations. 0-2 years of experience is required in any service industry. Shift timings: 9:00 pm to 6:00 am IST.

Job Title: HR Partner South Location: Bangalore (Field + Office Role) Company: FSM Employment Type: Full-Time Experience: 3–6 years (preferred) Industry: Education / EdTech / Operations Support About FSM: FSM (Furtados School of Music) is a leading name in music education, dedicated to transforming the way music is taught and experienced in schools and communities. We work with a wide network of educators, schools, and professionals to bring structured music learning to thousands of students across India. Role Overview: FSM is looking for a dynamic and people-oriented HR Partner – South to be based out of Bangalore , managing end-to-end HR operations and employee engagement for our South India region. This role will require collaboration across recruitment, employee relations, school/stakeholder communication, and teacher support. Key Responsibilities: Recruitment & Onboarding: Manage full-cycle recruitment for music educators and operations staff across South India. Build a strong local talent pipeline through job portals, referrals, and local networks. Conduct onboarding and orientation sessions to ensure smooth integration of new hires. Employee Relations & Engagement: Serve as the first point of contact for employee concerns, grievances, and HR-related queries. Foster a positive work environment and ensure employee well-being through regular check-ins and engagement initiatives. Conduct periodic teacher connect sessions to maintain high engagement and retention levels. School & Stakeholder Relations: Act as a liaison between FSM and partner schools in the region. Build and maintain strong working relationships with school administrators and stakeholders. Coordinate and resolve any staffing or operational issues raised by schools. Operational HR Support: Support implementation of HR policies and ensure compliance at the regional level. Maintain employee records and ensure accurate documentation and reporting. Provide administrative and logistical HR support to regional operations. Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field. MBA/PGDM preferred. 3–6 years of HR experience, preferably in multi-location or field operations. Strong interpersonal and communication skills. Proficiency in local languages (Kannada, Telugu, or Tamil – preferred). Ability to travel across South India as needed (approx. 20–30%). What We Offer: A purpose-driven role in a rapidly growing educational company. Dynamic work culture with autonomy and ownership. Opportunities for professional development and growth. The chance to make a real impact on educators and students. How to Apply: Send your updated resume and a cover letter to hr@fsm.net.in with the subject line “HR Partner – South Application” .

Profile Brief Email ticketing process Research role will also be involved Good knowledge of real estate business Customer handling exp. 5 days working Day shift Job Description: To reply on emails sent by Sales team after completing the task mentioned on the email. Carry out primary research to acquire information about real estate projects PAN India Collect and validate the content of the projects through online research and calls/email Craft and proofread the content on project pages on the portal Coordinate with clients (internal / external) through emails and chat to authenticate project information Engage with brokers / builders / owners for in-depth information on real estate projects Ensure process adherence to critical SLAs, TATs and SOPs of process Required Skills: Clear understanding of quality check process Excellent verbal and written communication skills Comfort with an extensive calling process Knowledge of various online property portals Customer handling experience

Job description Providing administrative support to our busy operations team. Completing Irish / UK customs clearances using the thyme-it system. Completing due diligence checks on all declarations, paying special attention to the EU Tarik database. Updating our files, storing documents, compiling reports and identifying / designing process improvements. Handling incoming calls from Irish & UK clients, and engaging with shipping companies, logistics companies & government agencies to ensure efficient yet compliant documentation processing. Preferred candidate profile Fluent English Required Fluent German Language is required Ability to speak to clients from Ireland/UK over the phone Must have attention to Detail Bachelor's degree is preferred Available to work from our office in Gurgaon (Will be required to come to the office when asked) Target Oriented Ability to handle pressure in Live Operations Job location- Gurgaon (udyog vihar) Perks and benefits Hybrid work model Salary best in the Industry Work life Balance (8 hours/day, 5 days work/ week) Get a chance to work with global team Job Types: Full-time, Permanent Supplemental Pay: Overtime pay Yearly bonus

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT services are supported within agreed service levels and contribute to the improvement of overall operational processes. Required Skills: Incident Support (2+ years): Experience in incident management and IT operations. Automation Experience: Proficiency in leveraging automation tools and technologies to optimize operations. Strong analytical skills for problem triage and resolution. Familiarity with monitoring and observability platforms to maintain system performance. Key Performance Indicators,Service Level Agreements , Incident Support

The purpose of this role is to provide support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: Mumbai Brand: Sokrati Time Type: Full time Contract Type: Permanent

The purpose of this role is to provide support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: Mumbai Brand: Sokrati Time Type: Full time Contract Type: Permanent

Lead a team of technical professionals who are primarily responsible for the 7X24 support of enterprise shared and core infrastructure services. You will ensure operational support and stability in the new cross vendor/platform integrated technologies, including cross platform support and delivery of Database Services. You will provide technical oversight of critical outages. As the Enterprise Database Architect, you will design, and build the future Databases Services infrastructure environments. Key Responsibilities Design & develop architecture Evaluate and recommend tools Develop & drive best practices AOP/Budget Planning Supplier management/governance Develop strategies Lead technical team Drive innovation Drive optimization coach/develop team WE VALUE Functional knowledge of related partner products and design best practices for DBaaS Knowledge of upcoming technologies like PaaS, SaaS and IaaS Solid hands-on experience of database administration including but not limited to SQL, Oracle, MySQL and open source technologies Ability to influence technical and leadership team Effectively deal with critical outages and remediation Experience driving drastic improvement in database services Experience transforming to cloud & open source technologies Experience supporting world class global Datacenter Significant experience working within large IT database environments and some experience in an architect-level role with primary focus on database technologies. Some people management experience

Job Title : Oracle Tech Support Team Member (Fusion Financials & EBS R12 ) Experience : 4 to 6 Years Education: B.E./ B.Tech./ BCom/MBA Location: Noida Key Skill: Oracle Fusion Cloud Financials (Oracle E-Business Suite R12 - at least 2 Modules) Job Summary: The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications . This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes. Key Responsibilities: Required Skills & Qualifications: Experience in supporting Oracle Fusion Applications and Oracle E-Business Suite (EBS) Familiarity with key Oracle modules such as P2P, O2C, and GL. Understanding of ITIL framework and processes (Incident, Problem, Change, Configuration, Service Request management). Experience with ticketing systems of any ITSM tools. Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing scripts. Ability to communicate effectively with business users and technical teams. Analytical and problem-solving skills with attention to detail. Comfortable working in UK shifts.( 1:30 to 10:30 PM / 2:30 to 11:30 PM) Soft Skills: Strong interpersonal and communication skills both verbal and written. Ability to work independently and within a team environment. Proactive and customer-focused mindset. Effective time management and ability to prioritize tasks in a dynamic environment. Total Experience Expected: 06-08 years Qualifications B.E./ B.Tech./ BCom/MBA

":" Position: Associate Reporting manager: Program Manager Who we are The NS Raghavan Centre for Entrepreneurial Learning (NSRCEL) is IIM Bangalore\u2019s startup hub and incubation centre. The centre is structured as a section-8 not-for-profit entity. NSRCEL\u2019s mission is to support ventures in the start-up ecosystem that demonstrate potential to create significant economic and societal impact. This financial year alone NSRCEL has engaged with 1106 ventures through 13 unique program tracks across 82 towns in the country. NSRCEL is supported by Department of Science and Technology and Ministry of Electronics and Information Technology. NSRCEL has partners with corporates like Alstom, Capgemini, Goldman Sachs, Kotak Mahindra Bank, Maruti Suzuki, Pernod Ricard India Foundation and SBI Foundation, among others to support idea stage and early-revenue stage entrepreneurs and startups in focussed themes of climate-tech, women entrepreneurship, and social impact. What you will be doing You will be responsible for supporting the day-to-day operations of the Fintech Centre of Excellence (COE) at NSRCEL. You will coordinate with internal teams and external partners, manage venture portfolios, and contribute to data tracking and reporting. Additionally, you will help with marketing outreach efforts and organize events under the Fintech COE umbrella. Key Responsibilities Program Operations Support: Assist the Program Manager in day-to-day operations of the Fintech COE, ensuring smooth execution of planned activities and timely delivery of milestones. Stakeholder Coordination: Liaise with internal teams, fintech startups, mentors, financial institutions, and ecosystem partners to facilitate collaboration and drive program objectives. Venture Portfolio Management: Track the progress of participating ventures through regular check-ins, reporting, and milestone tracking. Identify areas for additional support or intervention. Data & Reporting: Maintain detailed documentation of program activities. Contribute to periodic internal and external reports by compiling data, generating insights, and summarizing key progress points. Marketing & Outreach Support: Contribute to outreach efforts for upcoming cohorts\u2014assist in campaign planning, applicant engagement, and promotional content coordination, with a focus on attracting high-potential fintech ventures. Event Coordination: Support the planning and execution of events such as knowledge sessions, investor connects, workshops, and demo days under the Fintech COE umbrella. Requirements What you will need to bring to the table Have 1-3 years of experience in program operations, preferably in the startup, fintech, or research ecosystem. Hold a technical or research-oriented academic background (e.g., engineering, business, finance, or similar fields). Be comfortable managing multiple priorities, working independently, and collaborating with stakeholders. Have excellent written and verbal communication skills. Be proactive and detail-oriented, with a passion for supporting innovative ventures in the fintech sector.

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description: Job Title: Specialist, Operations & Enablement Location: Pune/Noida Experience - 3 to 5 yeats As a Marketing Platform Enablement Specialist , you ll play a key role in ensuring our marketing teams have seamless access to the platforms, tools, and data they need to operate efficiently and compliantly. Unlike enterprise governance or architecture roles, this position is deeply rooted in marketing operations execution providing hands-on support for tool access, platform usage, and campaign enablement. You ll serve as an administrator and operational enabler across platforms like Salesforce Marketing Cloud, OneTrust, Seismic, Adobe, and other tools in our marketing technology stack. You ll also support integration requirements with systems such as Salesforce CRM (U.S.) and SAP S4/C4C (Europe) and help identify opportunities to improve platform utilization and reduce friction. This role is embedded in the Marketing Operations & Enablement team but maintains close collaboration with the centralized technology team to align on governance policies and technical direction. Where You ll Make an Impact Platform Access & Administration Administer key marketing tools, including provisioning, deactivation, and role configuration for Salesforce Marketing Cloud, Seismic, OneTrust, and Adobe platforms. Ensure compliance with internal security protocols and external privacy regulations (e.g., GDPR, CCPA). Act as the first point of contact for platform access and configuration needs within the marketing team. Campaign & Compliance Enablement Support setup and configuration of cookie banners, email preferences, and privacy options using OneTrust and related tools. Ensure accurate preference management across the tech stack, working closely with legal, IT, and governance partners. Maintain alignment with compliance best practices while ensuring campaign teams can move quickly and confidently. Integration & Operational Support Gather business requirements and support data integrations across platforms such as SFMC to Salesforce (U.S.) or S4/C4C (Europe). Collaborate with IT and CRM owners to ensure seamless data flow and correct execution of cross-system integrations. Escalate system needs or risks to the Marketing Operations Director for broader governance coordination. Utilization Reporting & Insight Generation Create and maintain dashboards in Power BI to track platform usage, campaign performance, and tool adoption. Identify underutilized tools or features and surface opportunities to optimize or consolidate platforms. Report insights to the Director of Marketing Operations & Enablement for business decision-making and governance engagement. Enablement & Operational Efficiency Serve as a subject matter expert and internal consultant to marketing teams for supported platforms. Identify inefficiencies and recommend automation or system improvements to reduce manual effort and speed up execution. Stay current on new platform features and industry best practices; share knowledge with peers and stakeholders. What You Bring Technical Strengths 3-5+ years of experience in marketing operations, MarTech administration, or digital campaign enablement roles. Hands-on experience with marketing execution platforms such as Salesforce Marketing Cloud, Seismic, OneTrust, and Adobe. Familiarity with CRM platforms like Salesforce and SAP S4/C4C. Intermediate Power BI skills to build dashboards, automate reporting, and surface actionable insights. Understanding of integration workflows, API-based data exchanges, and campaign data flows across systems. Collaboration & Communication Detail-oriented problem solver with a systems mindset and a passion for enabling others. Strong communicator who can collaborate across marketing, IT, privacy, and centralized tech teams. Comfortable working in a matrixed environment with direct and dotted-line reporting relationships. The Team Pitney Bowes (NYSE: PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com . Only Talent Matters at Pitney Bowes Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage Blind Applications from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application. Learn more here . Read about Life at Pitney Bowes here and watch the videos below for more information about our company, culture, and practices: About Pitney Bowes Let s Go India Pitney Bowes All Stars Pitney Bowes named a Great Place to Work Pitney Bowes is Asia s Top 50 Best Workplaces Intersectionality at Pitney Bowes Pitney Bowes COVID Care Pitney Bowes Gratitude Video We will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally ( P B Live Well ) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.

ABOUT THIS JOB: The SAP Successfactors Security Consultant is accountable for implementation and operational support of all security aspects of Successfactors modules, applications and role design across Nielsen s SAP landscape. As the Technical Owner and Subject Matter Expert, you will be a trusted advisor for all SAP Successfactors Security project initiatives. This role will be responsible for ensuring Successfactors security architecture and design meets best practices along with collaboration with Corporate Security, Cloud and Onprem Infrastructure teams, and internal and external audit teams to ensure proper functionality of SAP environments. RESPONSIBILITIES: Analyze and action remediation plans for SOD violations on roles/users for the ECC HR and Successfactors systems Ensure that you follow Release, Incident and SAP Change Management procedures Provide SAP Security support skills to business end users and team members Design and implement SOD remediation activities on the Successfactors RBPs and ECC HR systems Partner with internal and external audit teams to ensure audit compliance. Update user roles and groups with a thorough understanding of risk and impact of those changes. Self driven individual that would drive with the business or impacted users of remediation Manage Successfactors Security for BAU and project initiatives across all modules (Employee Central, Recruiting, Onboarding 2.0, Time & Absence Mgmt, Compensation Planning, Performance Management, Goal Management, Succession, Development, LMS). Coordinate and manage periodic reviews of user access and roles to meet audit compliance. Maintain best practice configurations to ensure the health and stability of Successfactors environments. Perform periodic refreshes of non production environments in support of critical project initiatives. A LITTLE BIT ABOUT YOU Nielsen is looking to hire a seasoned SAP Security professional who thrives on challenges and desires to make a real difference in the business world. QUALIFICATIONS Bachelor s Degree or equivalent work experience. Minimum 6 to 8 years technical knowledge of SAP Successfactors Security and Authorization Concepts, User & Role management, and Identity Authentication Services (IAS). Experience with user and role administration in SAP NetWeaver (HCM) and Successfactors Role based permissions Troubleshooting complex security issues and risks related to SAP Netweaver (HCM) and Successfactors Role based permissions Excellent technical knowledge of HR Structural authorizations and Infotype restrictions. Knowledge of SAP Modules HR and Successfactors Learning admin, ONB Dynamic Groups, Role based permissions, Proxy access restrictions, report access Knowledge of Control and Compliance requirements, Security Audit Cycles, Segregation of Duties and Risk Remediation Good knowledge of SAP Security strategy documentation alignment and understanding Ability to collaborate with SAP Functional and Technical teams to drive remediation plans and impact thereof Ability to deliver in accordance with strict deadlines Excellent interpersonal and communication (written and verbal) skills Minimum 4 to 6 years in managing and overseeing internal and external audit data collection, analytics, and reporting for SOX compliance.. Ability to proactively identify upcoming risks, issues, and bottlenecks and resolve issues that may cross departmental boundaries Ability to be productive and self-motivated in a fast-paced environment with minimal direction. Involvement in at least 1 SAP HXM full life cycle implementation As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what s true, we measure across all channels and platforms from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and act. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You ll enjoy working with smart, fun, inquisitive colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Title : Oracle Tech Support Team Member (Fusion Financials & EBS R12 ) Experience : 4 to 6 Years Education: B.E./ B.Tech./ BCom/MBA Location: Noida Key Skill: Oracle Fusion Cloud Financials (Oracle E-Business Suite R12 - at least 2 Modules) The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications . This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes. Required Skills & Qualifications: Experience in supporting Oracle Fusion Applications and Oracle E-Business Suite (EBS) Familiarity with key Oracle modules such as P2P, O2C, and GL. Understanding of ITIL framework and processes (Incident, Problem, Change, Configuration, Service Request management). Experience with ticketing systems of any ITSM tools. Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing scripts. Ability to communicate effectively with business users and technical teams. Analytical and problem-solving skills with attention to detail. Comfortable working in UK shifts.( 1:30 to 10:30 PM / 2:30 to 11:30 PM) Soft Skills: Strong interpersonal and communication skills both verbal and written. Ability to work independently and within a team environment. Proactive and customer-focused mindset. Effective time management and ability to prioritize tasks in a dynamic environment. Total Experience Expected: 06-08 years B.E./ B.Tech./ BCom/MBA

TASKS AND RESPONSIBILITIES: 1. General Serving as the first point of contact for customers seeking technical assistance over the phone or email Utilize the JIRA Service Desk Portal to document cases Monitor ticket activity to ensure tickets are being worked and resolved in a timely fashion with accurate and detailed information 2. PC/User Administration Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Assign users and computers to proper groups in Active Directory Create multiple accounts for user community 3. Operational Support Work with Desktop Support and Application Support for support related items Troubleshoot issues to determine root cause, identify solutions, or escalate appropriately. Document processes and procedures 4.Performs other duties as assigned SKILLS|EXPERIENCE: 1-3 years in a Help Desk, desktop support, or application support role Excels in customer service and is detail oriented with excellent verbal, written, interpersonal, and presentation skills Effective problem-solving skills Knowledge of Windows OS, Active Directory, Exchange email administration, Salesforce, SharePoint and Office 365 suite Familiarity with Google Suite Working understanding of TCP/IP networking and network devices Ability to thrive on a small team in a fast-paced environment Associates degree and/or equivalent work experience along with a high school diploma (or equivalent) is required Certifications a plus (A+, MCP, etc.)

Equity Dealer Finance Full time Job Title: Equity Dealer We are seeking a highly motivated and detail-oriented individual to join our team. As an Equity Analyst, you will work closely with senior traders to execute trades, manage positions, analyse market trends, and assist in the development and implementation of trading strategies. This role requires strong analytical skills, attention to detail, and the ability to thrive in a fast-paced and dynamic trading environment. Responsibilities: Execute equity trades accurately and efficiently in accordance with established trading strategies and risk parameters. Monitor and manage trading positions, including identifying and addressing potential risks and opportunities. Analyze market data, news, and trends to identify potential trading opportunities and inform decision-making. Provide operational support to traders, including trade reconciliation, order management, and trade settlement activities. Assist in monitoring and managing risk exposure, including tracking portfolio performance and implementing risk mitigation strategies. Collaborate with traders, analysts, and other stakeholders to share insights, coordinate activities, and facilitate effective decision-making. Utilize trading platforms, analytical tools, and other technologies effectively to enhance trading efficiency and performance. Stay abreast of market developments, industry trends, and best practices in trading to enhance skills and knowledge. Qualifications: Bachelors degree in finance, economics, mathematics, or a related field preferred. Prior experience in equity markets, either through internships or full-time roles. Strong analytical and quantitative skills, with proficiency in Excel and other analytical tools. Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Detail-oriented with a high level of accuracy and a proactive approach to problem-solving. Ability to thrive in a fast-paced and dynamic trading environment, with a sense of urgency and adaptability. Knowledge of financial markets, trading instruments, and trading strategies. Familiarity with trading platforms, order management systems, and market data sources is a plus. Commitment to integrity, professionalism, and ethical conduct in all aspects of work. Certifications: NISM Series VIII

The purpose of this role is to provide support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: Mumbai Brand: Sokrati Time Type: Full time Contract Type: Permanent